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Musk Cuts Thousands of Contract Staff, Hints at Additional Verification Elements

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There Will be Ways to Generate More Revenue from Twitter, But $8 Verification Isn’t It

Seriously, every day Elon is throwing out new ideas for what’s coming next at Twitter, some of which probably will eventuate, and others that’ll get lost in the shuffle. And there’s certainly a lot of shuffling going on at Twitter HQ.

Here’s the Elon Musk/Twitter update for today:

More Job Cuts

Over the weekend, Musk’s transition team reportedly cut 4,400 of the company’s 5,500 contract staff.

Twitter users local contractors for various tasks, including content moderation and site management, but these are not employees, as such, so they were not included in the original staff cull, which saw Musk cut half of Twitter’s employees last week (before asking some of them to come back).

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According to reports, many of these contractors were not told that their contracts would be canceled, they found out after finding that their access to Twitter’s systems had been shut off.

The impacts that these latest cuts will have isn’t clear, but it seems as though Twitter’s moderation, and even day-to-day upkeep, could start to deteriorate as a result.

Musk has been up-front about the need to cut costs, with Twitter, apparently, losing $4 million a day when he initially took over at the app. Job cuts will certainly address this, at least in part, but you would have to also expect that losing so many staff and contractors (now up to around 8k roles in total) will have to have some impact on the service.

If things start falling apart in the next few weeks, this could be why.

At the same time, Musk is now also engaging in public back-and-forth with former Twitter staff, who have questioned his claims about mismanagement at the company.

In summary, staff relations at Twitter are seemingly not going great at the moment.

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Delayed Verification

As has been well documented, Elon’s $8 checkmark program has, this far, been pretty messy, leading to a range of impersonations, misrepresentations, and potentially defamation, amid confusion over the new blue ticks, and what they actually mean.

The ensuing chaos has even leading to major stock impacts for some big-name companies.

As a result, Twitter’s now taken a step back, with the new program removed from live deployment late last week. Musk has admitted that it ‘needs some tweaks’, but he does expect the $8 checkmarks to be made available again by the end of this week.

Though likely with one significant update:

So the new process, which is seemingly designed to address the aforementioned issues with impersonation, will enable Twitter to provide an official linkage between, say, a media organization and their actual staff in the app, with maybe a new variation of the ‘official’ gray tick, that will be displayed in addition to the blue checkmark.

How exactly that will work isn’t clear, but the idea is that this will provide more granularity to verification – so the blue checkmark is not viewed as a signal of authority, as such, but as a marker of verified identity in association with a brand.

In other words, imposters won’t so easily be able to dupe people with parody accounts, because they won’t have this extra seal of approval – whatever it may be – which would confirm that this is a representative of said organization.

Which makes some sense, but probably just sticking with the original blue tick system, and reviewing the guidelines for that, would have been easier.

But then, I guess, you wouldn’t be able to charge $8 to bring in some quick cash – and for context, 140,000 people reportedly signed up to the new $8 checkmark program in the days that it was available last week.

We’ll no doubt hear more about the next iteration of Twitter verification soon.

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Twitter x LinkedIn

This is a more left-field option, but Elon Musk also says that people will soon be able to list their employment and education history on Twitter, expanding Twitter search into a whole new element.

Musk noted this in response to a user question about employment history and resumes, which Musk said would be ‘coming soon’ to the app.

That could add more credibility, or not, to what a user is saying. For example, if somebody’s commenting on climate change, and you check their Twitter resume and find that they have no history of climate research experience, maybe that lessens the value of their input.

Or maybe they just make it up. I don’t know, but it looks like Musk is trying to branch out into new areas, which may be aligned with his broader view of identity verification. Or it could be another opportunity to make money via job listings in the app.

——

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Those are the big notes from Musk’s various comments and updates over the weekend, aside from his ongoing provocation of conflict between ‘the people’ and the ‘media elite’.

I’m not exactly sure where this stems from, as the negative coverage around Musk’s Twitter takeover thus far has related to staff cuts, and the way in which they were handled, verification changes, and the rushed nature of the new $8 checkmark program, and problems at the app, which Musk himself said just last week could go bankrupt at some stage.

It seems like those issues have all been reported pretty accurately, even if they’re not flattering to Musk. But maybe I’m missing something – or maybe, Musk just benefits from inciting class warfare that pits his supporters against his perceived enemies.



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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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