Reddit’s looking to connect more users to content relevant to their interests via a new Discovery tab in the app, which builds on the current Communities tab to provide customized subreddit recommendations, based on your usage.
As per Reddit:
“Today, we’re rolling out our first new surface in nearly two years – the Discover Tab. This new navigational tool provides redditors with an engaging way to more easily find content and communities across Reddit.”
As you can see in the above example, the new Discover tab is more visually focused, with images representing each community, which will ideally invite more users into these sub-groups, highlighted in the tab relative to their usage.
“We’re able to tailor each redditor’s Discover Tab to surface what we think they’ll enjoy the most. What we show is based on communities they’re already a part of as well as time spent. For example, if a redditor subscribes to and spends a significant amount of time in football and baseball subs, Discover Tab will prompt them with other sports-related content.”
How refined, and accurate, those matches are will go a long way in determining the true value of the new surface, but it could be a good way to find more relevant communities and discussions, and get people spending more time in the app.
Indeed, in its initial testing, Reddit says that one in five users joined at least one new community after using the Discover Tab.
The new Discover tab will be accessible via a new compass icon in the bottom function bar in the app, which will replace the current shapes icon that represents community search.
In addition to this, Reddit’s also adding a new ‘Community Drawer’ UI, which will make it easier to switch to different subreddit communities.
“By swiping right or tapping the drop-down menu at the top left on the home screen, redditors can get to their communities and custom feeds faster than before.”
That puts more focus on each individual community that you’ve joined, and will serve as a reminder of the various topics that you’ve expressed an interest in, which could also help to maximize usage.
Reddit recently tested a version of this with some users, and it seemed to function pretty well.
Reddit’s still in the process of re-shaping its community, and really, re-building its structure, after the great subreddit cull of 2020 eradicated many of the platform’s most toxic discussion groups. Thousands of subreddits were erased in the cull, a move that alienated many users, and while Reddit hasn’t published any official, comparative numbers, it does seem that Reddit’s overall usage has taken a hit as a result.
In December 2019, Reddit reported that it had reached 430 million users, but then a year later, in December 2020 – six months after its subreddit clean-up – it switched that reporting to daily active users instead, of which it now claims to have 52 million regular users that are logging into the app every day.
But that’s a big discrepancy in daily and monthly users. For comparison, Facebook currently has 1.9b daily actives, and 2.9b monthly active users. That’s a more familiar usage split, with the daily and monthly usage stats not way off of one another. Another example – Snapchat has 319 million daily actives, and 500 million monthly users.
By this logic, right now, Reddit would seemingly only have around 100 million monthly actives, which is a big change away from the 430 million MAU that it was reporting two years ago.
We don’t know, of course, because Reddit completely shifted its reporting strategy, and it hasn’t shared comparative monthly numbers since. But the assumption would be that it’s not seeing 4x the amount of people logging in each month as those that are checking the app out daily.
Which means that the cull, designed to improve brand safety, and maximize its ad potential, has had a significant usage impact, and Reddit’s now looking to add in new tools and options to help reignite that growth in order to help it take the next step.
Improved discovery is a part of this, while Reddit users are also increasingly engaging with video content, which this new, visual format also leans into.
It’ll be interesting to see whether Reddit can boost that daily active count, and how it can also build its business around its newly structured app. There’s a lot of value in the platform, and a lot of potential engagement – and maybe, by better showcasing this to its active audience, that will be a significant step.
Twitter’s Rules Around Speech are Focused on Avoiding Harm, Not Maintaining Control
An inevitable element of the Elon Musk takeover at Twitter is political division, with Elon essentially using left and right-wing antagonism to stoke debate, and boost engagement in the app.
Musk is a vocal proponent of free speech, and of social platforms in particular allowing users to say whatever they want, within the bounds of local laws. Which makes sense, but at the same time, social platforms, which can effectively provide reach to billions of people, also have some responsibility to manage that capacity, and ensure that it’s not misused to amplify messages that could potentially cause real world harm.
Like, for example, when the President tweets this:
Free speech proponents will say that he’s the President, and he should be allowed to say what he wants as the nation’s democratically elected leader. But at the same time, there’s a very real possibility that the President effectively saying that people are allowed to shoot looters, or that protesters will be shot, could lead to direct, real world harm.
“No it won’t, only snowflakes think that, real people don’t take these things literally.”
But the thing is, some people do, and it’s generally only in retrospect that we assess such and determine the causes of angst, confusion, and indeed harm that can be caused by such messaging.
Social platforms know this. For years, in various nations, social media apps have been used to spread messaging that’s lead to violence, civil unrest, and even revolts and riots. In many instances, this has been because social apps have allowed messaging to be spread which is not technically illegal, but is potentially harmful.
There have been ethnic tensions in Myanmar, fueled by Facebook posts, the mobilization of violent groups in Zimbabwe, the targeting of Sikhs in India, Zika chaos in South Africa. All of these have been traced back to social media posts as early, incendiary elements.
And then there was this:
The final series of tweets that finally saw Trump banned from Twitter effectively called on his millions of supporters to storm the Capitol building, in a misguided effort to overturn the result of the 2020 election.
Politicians were cornered in their offices, fearing for their lives (especially those that Trump had called out by name, including former VP Mike Pence), while several people were killed in the ensuing confusion, as Trump supporters entered the Capitol building and looted, vandalized and terrorized all in their path.
That action had essentially been endorsed, even goaded, by Trump, with Twitter providing the means to amplify his messaging. Twitter recognized this, and decided that it did not want to play a part in a political coup, so it banned Trump for this and his repeated violations of its rules.
Many disagreed with Twitter’s decision (note: Facebook also banned Trump). but again, this wasn’t the first time that Twitter had seen its platform used to fuel political unrest. It’s just that now, it was in the US, on the biggest stage possible, and in the midst of what many still view as a ‘culture war’ between the woke left, who want to restrict speech in line with their own agenda, and the freedom-loving right, who want to be able to say whatever they like, without fear of consequence.
Musk himself was opposed to Twitter’s decision.
Elon, of course, has his own history of issues based on his tweets, including his infamous ‘taking Tesla private at $420’ comment, which resulted in the FCC effectively forcing him to step down as chairman of Tesla, and his 2018 tweet which accused a cave diver of being a pedophile, despite having no basis at all to make such a claim. Musk saw no problem with either, even in retrospect – and he even went as far as hiring a private investigator to dig up dirt on the cave diver to dilute the man’s defamation suit.
Free speech, as Musk sees it, should enable him to say such, and people should be able to judge for themselves what that means. Even if it impacts investors or harms an innocent person’s reputation, Musk sees no harm in making such statements.
As such, it’s unsurprising that Musk has now overseen Trump’s account being reinstated, as part of his broader push to overturn Twitter’s years of perceived suppression of free speech.
If enough people sign up, he can reduce the platform’s reliance on ads, and make the rules around speech in the app whatever he wants, and get a win for his army of dedicated supporters – but the thing is, the ‘war’ that Elon’s pushing here doesn’t actually exist.
The majority of Twitter users don’t see there being a divide between the ‘elite’ blue checkmark accounts and the ‘regular’ users. The majority don’t have some fundamental opposition to people posting whatever they like, and there’s no broader push from on-high to control what can and cannot be shared, and who or what you can talk about. The only significant action that Twitter’s taken in the past on this front has been specifically to avoid harm, and to limit the potential for dangerous actions that might be inspired by tweets.
Which, in amongst all the ‘free speech’, ‘culture war’ propaganda, is what could eventually end up being overlooked.
Again, it’s only in retrospect that we can clearly see the connections between what’s shared online and real world harm, it’s only after years of seeing the anger bubbles swell on Facebook and Twitter that things truly started to boil over. The risk now is that we’re about to see these bubbles get bigger once again, and despite the lessons of past, despite seeing what can happen when we allow dangerous movements to grow via every borderline tweet and comment, Musk is leading a new charge to fan the flames of division once again.
Which is really the only thing that journalists and commentators are warning against. It’s not driven by corporate leanings or government control, it’s not some ‘woke agenda’ that’s being infused throughout the mainstream media, in order to stop people from learning ‘the truth’. It’s because we’ve seen what happens when regulations are loosened, and when social platforms with huge reach potential allow the worst elements to propagate. We know what happens when speech that may not be illegal, but can cause harm, is amplified to many, many more people.
The ideal of true free speech is that it allows us to address even the most sensitive of topics, and make progress on the key issues of the day, by hearing all sides, no matter how disagreeable we personally may find them. But we know, from very recent history, that this is not the most likely outcome of loosening the safeguards online.
Which is the misnomer of Musk’s ‘culture wars’ push. On the face of it, there’s a battle to be won, there’s a side to choose, there an ‘us’ and a ‘them’ – but in reality, there’s not.
In reality, there’s risk and there’s harm. And while there are extremes of cultural sensitivity, on either side of the debate, the risk is that by getting caught up in a fictional conflict, we end up overlooking, or worse, ignoring the markers of the next violent surge.
That could lead to even more significant harm than we’ve seen this far, and the only beneficiaries will be those stoking the flames.