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Twitter Adds 9 Million Users, Posts Lower Revenue Result Amid Musk Takeover Fiasco

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Elon Musk Launches Hostile Takeover Bid for Twitter

Amid ongoing uncertainty around the Elon Musk acquisition, Twitter has shared its latest performance update, posting an increase in active users, but a year-on-year decrease in revenue, which it’s attributed to challenging market conditions.

Though it’s also made it very clear that Musk himself is to blame for many of its current challenges and concerns.

First off, on users, Twitter added 9 million new daily active users in the quarter, taking it to 238 million total mDAU.

As you can see here, most of the new growth has come from international markets, with Twitter only adding 2 million new users in the US. But even so, Twitter’s added 5 million more US users over the past three quarters, after growth amongst American users stagnated, and even declined at one stage, for almost two years.

What’s particularly surprising here is that Twitter didn’t see any significant boost in US user numbers during the Trump administration, when former President Trump used the platform as a key policy announcement vehicle. You would think that Twitter would have seen a lot more US users jumping in to catch Trump’s tweets – but actually, since Twitter banned Trump in January 2021, its US user counts have increased.

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Make of that what you will.

In terms of its ‘rest of the World’ stats, Twitter hasn’t provided a breakdown of where its newest 7 million users have come from, but Japan and India remain its second and third largest user bases, after the US.

A concern on this front is that Twitter continues to butt heads with the Indian Government over the Government’s push to censor certain discussions and people based on politically sensitive topics. Twitter has complied with some of these orders, and resisted others.

The company’s ongoing pushback could still see Twitter face a potential ban in the Indian market – and if Twitter were to lose India, as TikTok did, that could be a major blow to its overall expansion.  

Twitter attributes its overall mDAU growth to ‘ongoing product improvements and global conversation around current events’. Of course, there’s no way of knowing for sure which elements have had the most impact in this respect, but Twitter has continued to add new conversation controls, subscription offerings, Communities, Spaces, etc.

In combination, all of these elements do appear to be drawing more users to the platform. Not in a big way, but Twitter is still growing, which is an important consideration.

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In terms of revenue, Twitter brought in $1.18 billion in Q2, a decrease of 1% year-over-year.

Twitter Q2 2022

Twitter says that the decline reflects ‘advertising industry headwinds associated with the macroenvironment’, which is all businesses are feeling right now, and you can expect to see every social platform to report similar impacts over the rest of the year.

But as noted, Twitter also attributes its issues to Musk himself, citing ‘uncertainty related to the pending acquisition of Twitter by an affiliate of Elon Musk’ as another factor in its reduced revenue performance.

It’s impossible to measure the impact here, but definitely, the constant disparagement by Musk, and the questioning of its metrics, would have had some impact on its market perception.

In its recent overview of its newly launched legal action to force Musk to uphold his end of the deal, Twitter’s legal team noted that:

“Monetary damages [in the event of Musk exiting the deal], even if available, would not be an adequate remedy in the event that the parties do not perform the provisions of this Agreement.”

In other words, Musk’s public criticisms of the company have caused damage beyond what Twitter thinks can be fixed with a payout or financial settlement. Twitter is worse off because of the Musk fiasco, which has largely centered around Musk’s repeated claim that Twitter is lying about the amount of bots and spam accounts that are active within its network.

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Which, even in today’s announcement, Twitter still pegs at 5% of its active user account.

Now a court will have to decide whether Twitter’s disclosures on this element are correct – or indeed, if it’s even relevant in the legal case that Musk’s team is presenting to exit the deal.

Twitter also notes that its costs and expenses in Q2 were $1.52 billion, an increase of 31% year-over-year, with costs related to the pending acquisition of Twitter reaching $33 million in the period.

Severance-related costs were approximately $19 million – while Twitter also recently noted that employee attrition has ‘been on the upswing since the signing of the merger agreement’.

It’s a fairly sombre announcement from Twitter, with the Musk deal effectively halting the company’s growth plans and projections, because no one has any idea who’s going to be in charge at this time next year. Twitter is still rolling out updates and changes, it’s still moving ahead with its existing plans. But it feels like it’s, more broadly, in a state of limbo till the Musk issue gets sorted.

Which could go any way. As of right now, it seems like Twitter has a stronger legal case to hold Musk to the original deal, but Musk has virtually unlimited resources, and a huge public profile, which will no doubt help him put together the best legal case to capitalize on any loophole or issue.

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That could still see Musk wriggle out of the deal. And if that happens, Twitter could be in a very difficult spot moving forward.



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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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