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Twitter’s New ‘Tip Jar’ Button Leads to Privacy Issues, Requests for Payment

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Okay, so there are probably a few kinks in Twitter’s new ‘Tip Jar‘ system that it needs to iron out yet.

Launched in broader test mode yesterday, with a range of ‘creators, journalists, experts, and nonprofits’ getting access to the tool, Twitter’s new Tip Jar button on profiles aims to provide another way for users to generate income from their Twitter efforts, with all the proceeds, at least at launch, going direct to the creator (minus payment platform fees).

Twitter Tip Jar

Which seems pretty straightforward, potentially beneficial – a new way for users to do more to help their favorite tweet creators, who might well be doing it tough at the moment due to the ongoing impacts of the pandemic.

I mean, other platforms have tip jar options, so it’s nothing new. Should be all fine. Right?

Well, there are a couple of significant issues at present.

The first, as noted by cybersecurity expert Rachel Tobac, is that people may well be inadvertently sharing their personal address when they provide a ‘tip’ and they pay via PayPal.

So when the user you’ve donated to gets the PayPal receipt, it may have your personal address right there – which seems like a fairly significant privacy concern.

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Following Tobac’s discovery, Twitter quickly responded, saying that it would update its process:

So Twitter says that it’s a PayPal issue – the problem, as PayPal communicates in its terms, is that when people are receiving payments through the platform, they either select a “goods and services” payment, where their address is shared, or they select “friends and family” payment, in which their details are not submitted.

So if you have a business PayPal account, you’re probably going to be sharing your address info with whomever you make a Twitter tip to. Twitter will no doubt be working to address this, but that’s a fairly significant early hiccup, which it’ll need to update before a broader roll-out.

The other major problem that users have found with Twitter’s new Tip Jar button is that it’s just as easy for people to request a payment through the process as it is for them to make one.

Twitter Tip Jar request

As you can see in this example, posted by Robert Martin, because the Tip Jar process is simply connecting users through to these third-party payment platforms, it doesn’t define exactly whether this is to send or receive money systematically. It therefore gives users the option to choose one or the other. I tested the same through PayPal, and it did indeed give me the option to request money from the user.

As you would expect, that’s already lead to profiles with the new Tip Jar button getting a flood of requests from users trying to trick them into paying out. That, alone, could make it an extremely annoying function. Twitter can likely solve this by working with the payment platforms to improve the system here, and they’ll definitely need to, because if they don’t, 90% of the button’s usage is going to end up being for the opposite of its intended purpose.

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The Tip Jar proposal in itself is an interesting option, and another element in Twitter’s broader effort to provide more financial incentive to keep creators tweeting, which could definitely help in boosting on-platform engagement. And it is in test mode. Twitter hasn’t gone to a full roll-out as yet, as it needs to sort out any potential problems, so the fact that these issues have been detected now is, in some ways, exactly what’s supposed to happen at this stage.

But it is a little concerning that as Twitter moves into financial transactions, that it’s overlooked some fairly significant details. 

It’s all part of the process, I guess, and Twitter will no doubt update its Tip Jar system soon. 

Socialmediatoday.com

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Meta’s Developing and ‘Ethical Framework’ for the Use of Virtual Influencers

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Meta's Developing and 'Ethical Framework' for the Use of Virtual Influencers


With the rise of digital avatars, and indeed, fully digital characters that have evolved into genuine social media influencers in their own right, online platforms now have an obligation to establish clear markers as to what’s real and what’s not, and how such creations can be used in their apps.

The coming metaverse shift will further complicate this, with the rise of virtual depictions blurring the lines of what will be allowed, in terms of representation. But with many virtual influencers already operating, Meta is now working to establish ethical boundaries on their application.

As explained by Meta:

From synthesized versions of real people to wholly invented “virtual influencers” (VIs), synthetic media is a rising phenomenon. Meta platforms are home to more than 200 VIs, with 30 verified VI accounts hosted on Instagram. These VIs boast huge follower counts, collaborate with some of the world’s biggest brands, fundraise for organizations like the WHO, and champion social causes like Black Lives Matter.”

Some of the more well-known examples on this front are Shudu, who has more than 200k followers on Instagram, and Lil’ Miquela, who has an audience of over 3 million in the app.

At first glance, you wouldn’t necessarily realize that this is not an actual person, which makes such characters a great vehicle for brand and product promotions, as they can be utilized 24/7, and can be placed into any environment. But that also leads to concerns about body image perception, deepfakes, and other forms of misuse through false or unclear representation.

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Deepfakes, in particular, may be problematic, with Meta citing this campaign, with English football star David Beckham, as an example of how new technologies are evolving to expand the use of language, as one element, for varying purpose.

The well-known ‘DeepTomCruise’ account on TikTok is another example of just how far these technologies have come, and it’s not hard to imagine a scenario where they could be used to, say, show a politician saying or doing something that he or she actually didn’t, which could have significant real world impacts.

Which is why Meta is working with developers and experts to establish clearer boundaries on such use – because while there is potential for harm, there are also beneficial uses for such depictions.

Imagine personalized video messages that address individual followers by name. Or celebrity brand ambassadors appearing as salespeople at local car dealerships. A famous athlete would make a great tutor for a kid who loves sports but hates algebra.

Such use cases will increasingly become the norm as VR and AR technologies are developed, with these platforms placing digital characters front and center, and establishing new norms for digital connection.

It would be better to know what’s real and what’s not, and as such, Meta needs clear regulations to remove dishonest depictions, and enforce transparency over VI use.

But then again, much of what you see on Instagram these days is not real, with filters and editing tools altering people’s appearance well beyond what’s normal, or realistic. That can also have damaging consequences, and while Meta’s looking to implement rules on VI use, there’s arguably a case for similar transparency in editing tools applied to posted videos and images as well.

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That’s a more complex element, particularly as such tools also enable people to feel more comfortable in posting, which no doubt increases their in-app activity. Would Meta be willing to put more focus on this element if it could risk impacting user engagement? The data on the impact of Instagram on people’s mental health are pretty clear, with comparison being a key concern.

Should that also come under the same umbrella of increased digital transparency?

It’s seemingly not included in the initial framework as yet, but at some stage, this is another element that should be examined, especially given the harmful effects that social media usage can have on young women.

But however you look at it, this is no doubt a rising element of concern, and it’s important for Meta to build guardrails and rules around the use of virtual influencers in their apps.

You can read more about Meta’s approach to virtual influencers here.





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Meta Publishes New Guide to the Various Security and Control Options in its Apps

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Meta Publishes New Guide to the Various Security and Control Options in its Apps


Meta has published a new set of safety tips for journalists to help them protect themselves in the evolving online connection space, which, for the most part, also apply to all users more broadly, providing a comprehensive overview of the various tools and processes that it has in place to help people avoid unwanted attention online.

The 32-page guide is available in 21 different languages, and provides detailed overviews of Meta’s systems and profile options for protection and security, with specific sections covering Facebook, Instagram and WhatsApp.

The guide begins with the basics, including password protections and enabling two-factor authentication.

It also outlines tips for Page managers in securing their business profiles, while there are also notes on what to do if you’ve been hacked, advice for protection on Messenger and guidance on bullying and harassment.

Meta security guide

For Instagram, there are also general security tips, along with notes on its comment moderation tools.

Meta security guide

While for WhatsApp, there are explainers on how to delete messages, how to remove messages from group chats, and details on platform-specific data options.

Meta security guide

There are also links to various additional resource guides and tools for more context, providing in-depth breakdowns of when and how to action the various options.

It’s a handy guide, and while there are some journalist-specific elements included, most of the tips do apply to any user, so it could well be a valuable resource for anyone looking to get a better handle on your various privacy tools and options.

Definitely worth knowing either way – you can download the full guide here.

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Twitter bans account linked to Iran leader over video threatening Trump

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Twitter bans account linked to Iran leader over video threatening Trump


Iran’s supreme leader Ayatollah Ali Khamenei meets with relatives of slain commander Qasem Soleimani ahead of the second anniverary of his death in a US drone strike in Iraq – Copyright POOL/AFP/File Tom Brenner

Twitter said Saturday it had permanently suspended an account linked to Iran’s supreme leader that posted a video calling for revenge for a top general’s assassination against former US president Donald Trump.

“The account referenced has been permanently suspended for violating our ban evasion policy,” a Twitter spokesperson told AFP.

The account, @KhameneiSite, this week posted an animated video showing an unmanned aircraft targeting Trump, who ordered a drone strike in Baghdad two years ago that killed top Iranian commander General Qassem Soleimani.

Supreme leader Ayatollah Ali Khamenei’s main accounts in various languages remain active. Last year, another similar account was suspended by Twitter over a post also appearing to reference revenge against Trump.

The recent video, titled “Revenge is Definite”, was also posted on Khamenei’s official website.

According to Twitter, the company’s top priority is keeping people safe and protecting the health of the conversation on the platform.

The social media giant says it has clear policies around abusive behavior and will take action when violations are identified.

As head of the Quds Force, the foreign operations arm of Iran’s Revolutionary Guards, Soleimani was the architect of its strategy in the Middle East.

He and his Iraqi lieutenant were killed by a US drone strike outside Baghdad airport on January 3, 2020.

Khamenei has repeatedly promised to avenge his death.

On January 3, the second anniversary of the strike, the supreme leader and ultraconservative President Ebrahim Raisi once again threatened the US with revenge.

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Trump’s supporters regularly denounce the banning of the Republican billionaire from Twitter, underscoring that accounts of several leaders considered authoritarian by the United States are allowed to post on the platform.



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