SOCIAL
X Expands Community Notes Program, Adds ‘Top Writer’ Badge for Highly Rated Contributors

The X team continues to expand the availability of its Community Notes feature, with users in 18 more regions now able to apply to be part of the volunteer moderation program.
With yesterday’s admission of 18 new countries, we now have Community Notes contributors in 44 countries around the world. This includes the whole ????????
Welcome new contributors in ????????Bulgaria, ????????Croatia, ????????Cyprus, ????????Czechia, ????????Denmark, ????????Estonia, ????????Finland, ????????Greece, ????????Hungary,…
— Community Notes (@CommunityNotes) July 27, 2023
As noted by X, that now means that Community Notes are available in 44 regions, significantly expanding the reach and capacity of the program.
Users can apply to be part of the Community Notes team (note: the link still goes to a ‘birdwatch’ URL), which then enables them to add contextual notes and links to false or misleading content in the app. Those notes are then reviewed by other Community Notes team members, which, if approved, then sees that additional info appended to the tweet, which can help to reduce the spread of false claims.
In addition to this, X is also adding a new ‘Top Writer’ badge in order to lend more credibility to notes from highly rated contributors.
That could ensure that Top Writer notes are more likely to gain consensus, and are therefore more likely to be displayed when needed in the app.
Community Notes has emerged as a key element of Elon Musk’s ‘freedom of speech, not reach’ ethos at the newly re-branded X app, with the platform putting increased reliance on Notes as a means to police what’s true and what’s not, as judged by the X community.
Which is not always an ideal solution, especially if you’re moving away from human moderation (note: Elon also says that X has not significantly reduced moderation staff, despite culling 80% of its workforce). But Community Notes has proven to be an effective deterrent in some cases, in reducing the spread of misinformation, with AI-generated content being one element that’s regularly and accurately noted.
But the broader flaws in the system could be significant.
According to analysis by Poynter Institute, the vast majority of the Community Notes created are never viewable in the app, due to the way in which the Community Notes review system is structured, requiring consensus from users with opposing perspectives in order to be displayed.
The process effectively requires ‘ideological consensus’, which means that users on the political left and right have to agree that that note is necessary for it to be shown.
As explained by Poynter’s Alex Mahadevan:
“Essentially, it requires a cross-ideological agreement on truth, and in an increasingly partisan environment, achieving that consensus is almost impossible.”
Twitter determines a Notes contributor’s political leaning based on past behavior in the app, which is also not always the best proxy, but based on this, the system then requires responses from both sides to approve a note.
In Poynter’s research, it found that this has been useful for highlighting low-stakes content, like clarifying funny or satirical tweets, or highlighting AI-generated images, things that everyone is generally in agreement on. But some of the most harmful misinformation, along more divisive lines (e.g. COVID vaccine impacts, election interference, gender debate), is never going to get that critical consensus. Thus, the majority of Community Notes, where they’re most needed, are never displayed.
Users saw this in effect earlier this week, when a tweet from Elon Musk regarding COVID vaccines was Community Noted, but then that note disappeared from the app a day later.

That prompted many to suggest that Musk had forced his team to remove the note, but actually, it was removed due to the Community Notes voting system, which, again, requires consensus.
Yeah, people are sometimes confused when notes flip status and stop appearing. They often ascribe some kind of malice, when in reality, it’s just that the system updates its understanding of perceived helpfulness as more people rate a note (incl when new information becomes…
— Keith Coleman ???????????? (@kcoleman) July 26, 2023
The example highlights broader concerns with the notes system as a reliable means for policing misinformation. And with the X team putting increased emphasis on this element, that could lead to more misleading tweets remaining active in the app, despite contributors trying to flag them.
So while Community Notes can be beneficial in some respects, research suggests that it’s not effective in many key areas, and that the X team should be implementing more secondary checking measures to reduce such exposure. Which Elon is unlikely to be open to, given the reduced cost of relying on volunteer contributions, and his overall approach to free speech. But with X also looking to win back advertisers, it may need an improved system to assure safe ad placement.
Right now, however, X is moving ahead with the broader expansion of Community Notes, along with additional tweaks to revise the system. And with more and more AI-generated images flooding the web, that’ll still be beneficial, but it’s unlikely to be the all-encompassing solution that X seems to be hoping for.
SOCIAL
US Judge Blocks Montana’s Effort to Ban TikTok

TikTok has won another reprieve in the U.S., with a district judge blocking Montana’s effort to ban the app for all users in the state.
Back in May, Montana Governor Greg Gianforte signed legislation to ban TikTok outright from operating in the state, in order to protect residents from alleged intelligence gathering by China. There’s no definitive evidence that TikTok is, or has participated in such, but Gianforte opted to move to a full ban, going further than the government device bans issued in other regions.
As explained by Gianforte at the time:
“The Chinese Communist Party using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information is well-documented. Today, Montana takes the most decisive action of any state to protect Montanans’ private data and sensitive personal information from being harvested by the Chinese Communist Party.”
In response, a collection of TikTok users challenged the proposed ban, arguing that it violated their first amendment rights, which led to this latest court challenge, and District Court Judge Donald Molloy’s decision to stop Montana’s ban effort.
Montana’s TikTok ban had been set to go into effect on Jan. 1, 2024.
In issuing a preliminary injunction to stop Montana from imposing a full ban on the app, Molloy said that Montana’s legislation does indeed violate the Constitution and “oversteps state power.”
Molloy’s judgment is primarily centered on the fact that Montana has essentially sought to exercise foreign policy authority in enacting a TikTok ban, which is only enforceable by federal authorities. Molloy also noted that there was a “pervasive undertone of anti-Chinese sentiment” within Montana’s proposed legislation.
TikTok has welcomed the ruling, issuing a brief statement in response:
We are pleased the judge rejected this unconstitutional law and hundreds of thousands of Montanans can continue to express themselves, earn a living, and find community on TikTok.
— TikTok Policy (@TikTokPolicy) December 1, 2023
Montana attorney general, meanwhile, has said that it’s considering next steps to advance its proposed TikTok ban.
The news is a win for TikTok, though the Biden Administration is still weighing a full TikTok ban in the U.S., which may still happen, even though the process has been delayed by legal and legislative challenges.
As I’ve noted previously, my sense here would be that TikTok won’t be banned in the U.S. unless there’s a significant shift in U.S.-China relations, and that relationship is always somewhat tense, and volatile to a degree.
If the U.S. government has new reason to be concerned, it may well move to ban the app. But doing so would be a significant step, and would prompt further response from the C.C.P.
Which is why I suspect that the U.S. government won’t act, unless it feels that it has to. And right now, there’s no clear impetus to implement a ban, and stop a Chinese-owned company from operating in the region, purely because of its origin.
Which is the real crux of the issue here. A TikTok ban is not just banning a social media company, it’s blocking cross-border commerce, because the company is owned by China, which will remain the logic unless clear evidence arises that TikTok has been used as a vector for gathering information on U.S. citizens.
Banning a Chinese-owned app because it is Chinese-owned is a statement, beyond concerns about a social app, and the U.S. is right to tread carefully in considering how such a move might impact other industries.
So right now, TikTok is not going to be banned, in Montana, or anywhere else in the U.S. But that could still change, very quickly.
SOCIAL
EU wants to know how Meta tackles child sex abuse

The investigation is the first step in procedures launched under the EU’s new online content law known as the Digital Services Act – Copyright AFP Kirill KUDRYAVTSEV
The EU on Friday demanded Instagram-owner Meta provide more information about measures taken by the company to address child sexual abuse online.
The request for information focuses on Meta’s risk assessment and mitigation measures “linked to the protection of minors, including regarding the circulation of self-generated child sexual abuse material (SG-CSAM) on Instagram”, the European Commission said.
Meta must also give information about “Instagram’s recommender system and amplification of potentially harmful content”, it added.
The investigation is the first step in procedures launched under the EU’s Digital Services Act (DSA), but does not itself constitute an indication of legal violations or a move towards punishment.
Meta must respond by December 22.
A report by Stanford University and the Wall Street Journal in June this year said Instagram is the main platform used by paedophile networks to promote and sell content showing child sexual abuse.
Meta at the time said it worked “aggressively” to fight child exploitation.
The commission has already started a series of investigations against large digital platforms seeking information about how they are complying with the DSA.
It has sought more information from Meta in October about the spread of disinformation as well as a request for information last month about how the company protects children online.
The DSA is part of the European Union’s powerful regulatory armoury to bring big tech to heel, and requires digital giants take more aggressive action to counter the spread of illegal and harmful content as well as disinformation.
Platforms face fines that can go up to six percent of global turnover for violations.
SOCIAL
The North Face Delivered Jacket Via Helicopter After Viral TikTok Complaint

- Popular apparel brand The North Face posted a crazy marketing stunt on TikTok recently.
- In a video, they delivered a rain jacket to a woman at the top of a mountain in New Zealand via helicopter.
- The woman had complained in a viral TikTok that her waterproof jacket got soaked in the rain.
The North Face pulled an elaborate marketing stunt on TikTok and delivered some rain gear via helicopter to a woman in New Zealand, whose complaint about the brand went viral on the platform.
Jenn Jensen posted a TikTok video on November 17 showing herself on a hiking trail in the rain where she’s soaked whilst wearing a rain jacket sporting The North Face logo.
“I’ve got a bone to pick with North Face,” Jensen says in the video which has racked up over 11 million views. “I bought this ‘rain jacket’ a couple of days ago and the tag for the advertising said that it’s waterproof. Well listen, I’m 100% sure that it’s raining outside and I’m soaking wet.”
She added: “Listen… I don’t want a refund. I want you to redesign this rain coat to make it waterproof and express deliver it to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
She tagged The North Face’s TikTok page in her caption. In one comment a user named @timbrodini wrote: “*Northface has left the conversation.”
The popular outdoor clothes brand made their own TikTok video in response to @timbrodini’s comment in which they said: “We were busy express delivering @Jenn her jacket at the top of mountain.”
In the TikTok video, a North Face employee can be seen grabbing a red jacket from one of its physical stores and then hopping onto a helicopter where he’s flown out to New Zealand. The man then jumps out of the helicopter at the top of the mountain and runs out to throw the jacket to Jensen who is waiting.
She says “thank you” at the end of the video, which has also gone viral and gained 4.1 million views.
Jensen then made a follow up video on her page explaining that The North Face’s marketing team saw her video and wanted to make “amends.” She said they flew her out by helicopter to the top of a mountain in New Zealand to give her new rain gear.
“At this point the ultimate test will be if the new rain gear they gave me at the top of that mountain will hold up to the very high bar that North Face has now set for themselves,” she concluded at the end of the video.
Some users speculated whether her original video was also a part of the marketing stunt but Jensen responded that she “turned down” the opportunity to be paid for the company’s follow up video.
“I’m not an influencer, I was just a disappointed customer.”
The marketing strategy appears to be a new way for brands to connect with customers by showing their care whilst also providing an entertaining video on social media.
The North Face seems to be following the steps of the Stanley cup brand which recently went viral after gifting a woman a new car. The woman’s own car had burnt down, but in a TikTok video she showed that her insulated Stanley cup had survived the car fire and that the ice inside hadn’t even melted.
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