We’re excited to share that Optimizely has been named a Strong Performer in the 2023 Gartner Peer Insights Voice of the Customer Web...
A new WhatsApp update allows iPhone users to record voice messages and use them as status updates. The ever-popular WhatsApp instant messaging service has rolled out...
Every brand has a voice. It defines how a brand communicates its personality and connects with its audience. No matter what, this tone of voice must...
Yesterday, Microsoft announced that the new Bing AI Chat features are available for some users on the Bing mobile app and Edge mobile app on iOS...
So, you’ve created some blinding content. Now you need to get it read. How do you go about this? The traditional search route is to think...
Welp. Okay, so I guess we have to cover Kanye West’s move to acquire ‘free speech’ social media app Parler after being kicked off of every...
What’s the one thing business owners and their employees, partners and even customers all have in common? Well, at the most basic level, they’re all human....
Imagine two businesses competing for the same customers. Let’s call them Store A and Store B. They are identical except for one thing: Store A has...
The words and actions of brands — including yours — matter. Politics and other areas of our culture are becoming more polarized. When you are authentic...
Messenger has announced some new features to coincide with Valentine’s Day, including expanded voice messages, voice message previews and split bill payments. First off, on voice...