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How a Germ-Zapping Robot Company Became a 10 Year Overnight Success

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How a Germ-Zapping Robot Company Became a 10 Year Overnight Success


Are you worried your business hasn’t hit the big time yet?

Don’t be, says Morris Miller, former managing director at Rackspace, now the managing partner of Tectonic Ventures. Most of the businesses he’s involved in have become overnight successes, only after being in business for 10 years. 

Morris is also the CEO of Xenex Disinfection Services, a business he was drawn to because the original founders were mission driven to not just change lives, but save thousands of lives by stopping the spread of pathogens within healthcare facilities. 

How? Because Xenex makes UV germ-zapping robots that are 22X better at destroying superbugs than the standard hospital cleaning routine of cleaning, mopping, and bleaching alone. 

So, if you’re concerned that your business isn’t a success yet, don’t miss Morris share the two pillars that contribute to overnight success: listening to customers and the talent density you amass.

How a Germ Zapping Robot Company Became a 10 Year Overnight Success with Morris Miller

Morris Miller is CEO of Xenex Disinfection Services, the world leader in the manufacture of Germ-Zapping Robots. Robots which are used in almost 1000 hospitals around the world to wipe out pathogens on surfaces.

Morris is also a co-founder of Tectonic Ventures, a VC firm formed in 2016 to invest in and advise founders, established technology companies and B2B startups.

“Not only do we invest in them, but as you and I’ve done for many years, we coach them, work with them, and really try to lead them to be the greatest success that they can be.”

But back to the Germ-Zapping Robots. 

Germ-Zapping Robots – Lightstrike 6

Under Morris’s leadership, Xenex has become a world leader in automated room disinfection. Through the use of patented pulsed xenon technology and innovative hospital disinfection protocols, the company has helped hospitals, which previously struggled to effectively disinfect against pathogens, achieve significant success within their facilities. 

“We’ve been willing to go to hospitals and talk to them about what their goals are. And we have guaranteed them that they will meet their goals. And if we don’t, we won’t even send them a bill. So we’re willing to put these $100,000 robots into the hospitals without any remuneration, until the hospital achieves its goals. Literally every time we’ve worked out a deal with the hospitals, we have helped the hospital achieve their goal, and therefore we get paid.”

What people don’t know, says Morris, is that most hospitals are still reliant primarily on bleach, ammonia, and other chemicals to clean and disinfect, and that these methods are not very effective at removing pathogens aka superbugs like C.diff and MRSA. 

“There are no antibiotics to fight [superbugs]. And that’s the real issue; we’re running out of antibiotics to fight these infections that people are getting. These dangerous pathogens need to be removed from the environment. ’

What Xenex realised was that most UV device manufacturers were using mercury light bulbs to kill the pathogens. But by using a Xenon lamp, instead of putting out a single wavelength of low intensity light, they pulsed a high power beam that covered the entire germicidal spectrum of UVC light. And the Xenex robot was 4300X more intense. 

“The analogy that I make is that everybody’s seen children, two or three years old, driving around in little toy cars. And imagine that car crashing into the side of your garage, and just bouncing off. It would be very funny and wouldn’t do any damage to your garage. If you take something that’s 4300 times more intense. That would be like loading an 18 Wheeler and crashing it into your garage at 120 miles an hour, which would completely wipe out your house. And that’s the difference in what we do to pathogens versus the old way of making UV light.”

Xenon vs Manual Housekeeping

That’s not to say that there is no place for traditional manual housekeeping in hospitals, says Morris, far from it. You still need housekeeping to get rid of visible dirt and grime, but you need robots to reduce pathogens. 

“There are 10 or 11 things that go into disinfecting an environment. So it’s hand hygiene, it’s antibiotic stewardship, making sure you’re not overusing antibiotics. So I’m not here to say that this is the only thing you need to do, you need to continue to do all of your other processes properly. And then it just turns out, this is the icing on the cake. It brings it all together and gets the result the hospitals have so desperately wanted.”

Mission Driven Businesses

So why did Morris choose to co-found this particular company? Because he’s drawn to mission driven businesses. 

“2 million people a year go into the hospital to get well. And instead, they come out with an infection, and 100,000 of them die. ” 

In their 10 years, they’ve carried out almost 32 million room disinfection cycles.

“More people die from [Superbugs} than breast cancer, AIDS and auto accidents combined. It’s a huge problem. But the hospital systems, God bless them, they never really wanted to talk about it because they couldn’t do anything about it, because they were using everything they had, which was chemistry.”

10 Years to Become an Overnight Success

The problem with most entrepreneurs is that they don’t see the stress and hard work behind building a business. They think that things are supposed to happen fast: you get started, you build a business and it just happens. They don’t realise the hard graft that goes into creating a great business. 

“It takes 10 years to become an overnight success. And clearly, we had become the worldwide market leader. And then when COVID hit, that just blew every projection we had through the roof because people wanted to buy the robot with the best efficacy.”

But what are the fundamental pillars of building an overnight successful business? What are the essentials that businesses need to put in place, the foundations they need to get right?

“First of all, you have to be in touch with your customers. And you have to be willing to get on the phone with customers and listen to customers… We’ve now released our sixth version of a robot in just over 10 years. There isn’t usually that kind of innovation in healthcare, and the product development team, they just keep listening to the customer and incorporating more and more things.”

Hiring the Right People

But it’s not just listening to customers that helps a business grow. Morris says it’s essential to hire the right people too. When he hires people he gets them to share what they were like in high school, because he says, that’s when your work ethic is formed and solidified. He also says most people feel threatened by a reference check, but it shouldn’t be a threat, he simply wants to know who his employees worked for and what their previous employers would say about them and why. 

He also believes that employers have a tendency to overlook hiring passionate people: 

“You can feel when somebody has passion, both for life and for their job and for solving problems, and serving customers. You’re really digging to find people who want to do a good job for other people, and who take pride in a job well done. And not everybody is driven that way.”



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Radware launches a spinoff of its cloud security business

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Cloud Computing News

Duncan is an award-winning editor with more than 20 years experience in journalism. Having launched his tech journalism career as editor of Arabian Computer News in Dubai, he has since edited an array of tech and digital marketing publications, including Computer Business Review, TechWeekEurope, Figaro Digital, Digit and Marketing Gazette.


Radware, a provider of cyber security and application delivery solutions, has revealed the spinoff of its Cloud Native Protector (CNP) business to form a new company called SkyHawk Security.

To accelerate Skyhawk Security’s development and growth opportunities, an affiliate of Tiger Global Management will make a $35 million strategic external investment, resulting in a valuation of $180 million. Tiger Global Management is a leading global technology investment firm focused on private and public companies in the internet, software, and financial technology sectors.

Skyhawk Security is a leader in cloud threat detection and protects dozens of the world’s leading organizations using its artificial intelligence and machine learning technologies. Its Cloud Native Protector provides comprehensive protection for workloads and applications hosted in public cloud environments. It uses a multi-layered approach that covers the overall security posture of the cloud and threats to individual workloads. Easy-to-deploy, the agentless solution identifies and prevents compliance violations, cloud security misconfigurations, excessive permissions, and malicious activity in the cloud.

“We recognize the growing opportunities in the public cloud security market and are planning to capitalize on them,” said Roy Zisapel, Radware’s president and CEO. “We look forward to partnering with Tiger Global Management to scale the business, unlock even more security value for customers, and position Skyhawk Security for long-term success.”

The spinoff, which adds to Radware’s recently announced strategic cloud services initiative, further demonstrates the company’s ongoing commitment to innovation. Skyhawk Security will have the ability to operate with even greater sales, marketing, and product focus as well as speed and flexibility. Current and new CNP customers will benefit from future product development efforts, while CNP services for existing customers will continue without interruption.

Radware does not expect the deal to materially affect operating results for the second quarter or full year of 2022.

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How Sports Organizations Are Using AR, VR and AI to Bring Fans to The Game

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How Sports Organizations Are Using AR, VR and AI to Bring Fans to The Game

AR, VR, and AI in sports are changing how fans experience and engage with their favorite games.

That’s why various organizations in the sports industry are leveraging these technologies to provide more personalized and immersive digital experiences.

How do you get a sports fan’s attention when there are so many other entertainment options? By using emerging technologies to create unforgettable experiences for them! Innovative organizations in the sports industry are integrating AR, VR and AI in sports marketing and fan engagement strategies. Read on to discover how these innovative technologies are being leveraged to enhance the game-day experience for sports fans.  

Innovativ_Tech_to_Enhance_Sports.png

AUGMENTED REALITY IN SPORTS

AR is computer-generated imagery (CGI) that superimposes digitally created visuals onto real-world environments. Common examples of AR include heads-up displays in cars, navigation apps and weather forecasts. AR has been around for decades, but only recently has it become widely available to consumers through mobile devices. One of the best ways sports organizations can use AR is to bring historical moments to life. This can help fans connect to the past in new ways, increase brand affinity and encourage them to visit stadiums to see these experiences in person. INDE has done just that, creating an augmented reality experience that lets fans meet their favorite players at the NFL Draft.

VIRTUAL REALITY IN SPORTS

VR is a computer-generated simulation of an artificial environment that lets you interact with that environment. You experience VR by wearing a headset that transports you to a computer-generated environment and lets you see, hear, smell, taste, and touch it as if you were actually there. VR can be especially impactful for sports because it lets fans experience something they would normally not be able to do. Fans can feel what it’s like to be a quarterback on the field, a skier in a race, a trapeze artist, or any other scenario they’d like. The VR experience is fully immersive, and the user is able to interact with the content using hand-held controllers. This enables users to move around and explore their virtual environment as if they were actually present in it.

ARTIFICIAL INTELLIGENCE IN SPORTS

Artificial intelligence is machine intelligence implemented in software or hardware and designed to complete tasks that humans usually do. AI tools can manage large amounts of data, identify patterns and make predictions based on that data. AI is already influencing all aspects of sports, from fan experience to talent management. Organizations are using AI to power better digital experiences for fans. They’re also using it to collect and analyze data about fan behavior and preferences, which helps organizers better understand what their customers want. AI is also changing the game on the field, with organizations using it to make better decisions in real time, improve training and manage player health. Much of this AI is powered by machine learning, which is a type of AI that uses data to train computer systems to learn without being programmed. Machine learning is the reason why AI is able to evolve and get better over time — it allows AI systems to adjust and improve based on new data.

MERGING THE REAL AND VIRTUAL

VR and AR are both incredible technologies that offer unique benefits. VR, for example, is an immersive experience that allows you to fully imagine and explore another virtual space. AR, on the other hand, is a technology that allows you to see and interact with the real world while also being able to see digital content superimposed on top of it. VR and AR are both rapidly evolving and can have a significant impact on sports marketing. By using both technologies, brands and sporting organizations can create experiences that bridge the real and virtual. This can help sports marketers create more engaging experiences that truly immerse their customers in the game.

Technologies like AR, VR and AI in sports are making it possible for fans to enjoy their favorite games in entirely new ways. AR, for example, can help sports lovers experience historical moments, VR lets them immerse themselves in the game, and AI brings them more personalized and immersive digital experiences. The best part is that sports fans can also use these technologies to interact with one another and feel even more connected. 

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The Dark Side of Wearable Technology

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The Dark Side of Wearable Technology

Wearable technology, such as smartwatches, fitness trackers, and other devices, has become increasingly popular in recent years.

These devices can provide a wealth of information about our health and activity levels, and can even help us stay connected with our loved ones. However, there is also a dark side to wearable technology, including issues related to privacy, security, and addiction. In this article, we will explore some of the darker aspects of wearable technology and the potential risks associated with these devices.

1. Privacy Concerns

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Source: Deloitte

Wearable technology can collect and transmit a significant amount of personal data, including location, health information, and more. This data is often shared with third parties, such as app developers and advertisers, and can be used to track and target users with personalized advertising. Additionally, many wearable devices lack robust security measures, making them vulnerable to hacking and data breaches. This can put users’ personal information at risk and expose them to identity theft and other cybercrimes.

2. Security Risks

Security_Risks_of_Wearable_Tech.jpg

Source: MDPI

Wearable technology can also pose security risks, both to the individual user and to organizations. For example, hackers can use wearable devices to gain access to sensitive information, such as financial data or personal contacts, and use this information for malicious purposes. Additionally, wearable technology can be used to gain unauthorized access to secure areas, such as buildings or computer systems, which can be a major concern for organizations and governments.

3. Addiction Issues

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Source: Very Well Mind

The constant connectivity and access to information provided by wearable technology can also lead to addiction. The constant notifications and the ability to check social media, emails and other apps can create a constant need to check the device, leading to addiction-like symptoms such as anxiety, insomnia and depression.

4. Health Risks

Health_Risks.jpg

Source: RSSB 

Wearable technology can also pose health risks, such as skin irritation and allergic reactions caused by the materials used in the device. Additionally, the constant use of wearable technology can lead to poor posture and repetitive stress injuries, such as carpal tunnel syndrome. It is important for users to be aware of these risks and to take steps to protect their health, such as taking regular breaks from using the device and practicing good ergonomics.

Conclusion

Wearable technology has the potential to be a powerful tool for improving our health, fitness, and overall well-being. However, it is important to be aware of the darker aspects of wearable technology and the potential risks associated with these devices. By understanding the privacy, security, addiction, and health risks associated with wearable technology, users can take steps to protect themselves and their personal information. Additionally, by being aware of these risks, organizations can take steps to protect their employees and customers from the potential negative effects of wearable technology.

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