The involvement of machine learning in CRM makes customer grievance handling more streamlined and, above everything else, quicker. Businesses must leverage the technology to make...
45% of businesses have experienced a cloud-based data breach or failed audit in the past 12 months, up 5% from the previous year, raising even greater...
Duncan is an award-winning editor with more than 20 years experience in journalism. Having launched his tech journalism career as editor of Arabian Computer News in...
With the increase in demand for e-commerce solutions for products, statistics show that the B2B e-commerce trends will change by 2028, increasing the market to USD...
Recent technological developments are worth celebrating. Just with your mobile device, you can receive notifications and control your home security system, including the alarm, the...
Humans vs. AI: Who is Better at Building Relationships Artificial intelligence (AI) has the potential to build better relationships than humans. This revolutionizing technology has been...
With blockchain technology gaining popularity and its applications finding widespread acceptance, the masses are gradually realizing the importance of blockchain in daily lives. Initially, it...
Nutanix, a specialist in hybrid multicloud computing, has announced that BUPA is harnessing Nutanix solutions to address performance, scalability and management issues impacting its business-critical Citrix...
The introduction of telepresence robots in education has made learning more accessible and more engaging by bridging the physical disconnection between teachers and students. When...
Duncan is an award-winning editor with more than 20 years experience in journalism. Having launched his tech journalism career as editor of Arabian Computer News in...