MARKETING
Are CMI Roles Going 6 Feet Under?
Are you skilled for the hottest jobs in the market?
LinkedIn recently released the 25 fastest-growing roles in the United States. Like many other fields, marketing and sales are changing.
But are these the same old jobs wrapped in a fancier, buzzword-heavy title? Or do these roles have new functions that didn’t exist 10 years ago? And lastly, how does all this square with the trend of CMO-less brands?
Let’s explore the answers with CMI’s chief strategy advisor Robert Rose. Watch or read on for his take.
It’s Groundhog Day, and in Punxsutawney, Pennsylvania, a rambunctious rodent with the title of Phil will once again come out of his hole to see if six more weeks of winter are ahead. The job has been around since the late 1800s, though the title of Phil didn’t come along until 1961.
But the jobs and skills you need to perform are changing fast. Let’s look at a couple of trends so you can assess your skill sets and consider what preparations to take.
Disappearance of CMOs
The first trend involves the job of chief marketing officer being retired. Stories about the demise of the CMO role aren’t new, but logistics company UPS made headlines in December when it eliminated the role.
Or did they? As of now, UPS has created the role of chief commercial and strategy officer to oversee marketing, revenue, product management, strategy, and transformation…
Doesn’t that make you scratch your head?
Also in December, Etsy, the online arts and crafts marketplace, eliminated the CMO position and added the responsibilities to its operations chief. And Walgreens laid off 5% of its corporate staff — including the CMO — moved the responsibilities to others in the company.
Every few years for at least a decade, people have discussed the true nature of the CMO role —and whether the job was too big for one person. In 2021, the Great Resignation prompted talk about new titles in marketing that introduced sharp elbows in the board room and took over the chief moniker — chief experience officer, chief customer officer, and even chief digital officer.
Fastest-growing job roles
This time, though, the chief marketing talk seems different, and that brings up the second trend, as reflected in LinkedIn’s recent article on the 25 fastest-growing roles in the United States. It speaks volumes about the astronomical growth of artificial intelligence.
Five of the 25 roles — or 20% — are squarely in the sales, marketing, and communications departments. These include the chief growth officer (not really a new trend; see above talk about 2021) but also the director of revenue operations, external communications manager, influencer marketing manager, and head of partnerships.
Elevating, not reducing, the value of modern marketing
But dig into these functions of the fastest-growing roles identified by LinkedIn, and you’ll see they’re just talking about new titles for the duties of a chief marketing officer. The five fastest-growing sales, marketing, and communication roles just mix the classic marketing functions that are changing, not the job itself.
Coming back to the head-scratching UPS story, its new chief commercial and strategy officer oversees marketing, revenue, product management, strategy, and transformation. Put simply, UPS doesn’t say the CMO job was too big; it believes it wasn’t strategic enough.
Many interpret the trend in CMO role reductions as an indicator that senior leadership (the CEOs and the boards) don’t see marketing as worthy of the C-suite. On the contrary, what leadership at UPS and other brands recognize is that marketing — as the amazing Peter Drucker used to say — is the only innovative function in the business.
All these new, fastest-growing roles simply package classic marketing functions in new and certainly different ways.
According to LinkedIn, chief growth officers “develop and execute an organization’s strategies for driving revenue, expanding market presence, and ensuring sustainable growth.” That just sounds like someone who is now responsible not only for the tactical elements of marketing but also for product and strategic market development.
Directors of revenue operations “help oversee business’ revenue generation practices, working closely with sales and marketing teams to optimize business growth and ensure overall efficiency.” The art and science of revenue management has long been a customer’s journey, now a marketing responsibility. You can see how a role directing strategic pricing, selling, and managing to get the right product in the right hands at the right time makes complete sense.
Finally, LinkedIn says influencer marketing managers “coordinate partnerships with influencers and celebrities and develop corresponding marketing campaigns to drive profit and brand awareness.” Let’s amend it to add “internal subject matter experts.” But this description describes a classic marketing role made much more important with the growth of independent content creators and marketing becoming much more of a media operation than a classic sales-enablement department.
Working for your future in the profession
Why does all this matter? You need to remember these trends when you see the influx of jobs with fancy new titles and the headlines about replacing your roles in marketing. You need to have a healthy amount of side-eye for those who conclude that marketing is becoming less respected or companies just don’t get the profession. You need to wring your hands less.
Now, not all companies do get it. Some businesses still make short-sighted mistakes, and some may reboot their marketing roles in silly ways. But these new jobs and shifting roles mean marketing is becoming more strategic, not less.
The roles and functions are shifting fundamentally but not going away. Marketing’s role, as Professor Philip Kotler would say, remains to create, communicate, and deliver value to a target market at a profit.
You must realize the responsibility for who does each of these things shifts under different names and titles, but the function does not. In managing your marketing career, your objective should be to learn how to understand and do all those things.
It’s not good enough to just understand media. It’s not good enough to just understand technology. It’s not good enough to just create great copy. Marketing now involves being well-rounded in all the integrated functions that deliver wealth to the business.
Whether you’re a practitioner, middle management, or C-level, your future is not about understanding the one thing that may be your job today. Your future requires understanding the whole of what marketing means to a business. Learning those things will help you master all of it tomorrow.
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Cover image by Joseph Kalinowski/Content Marketing Institute
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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