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The Ultimate Guide to Creating a Website for Startups

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The Ultimate Guide to Creating a Website for Startups

In this digital age, opportunities are endless. The internet is a dimension of infinite possibilities for people to grow, promote, and market their businesses. Most startups take advantage of this prospect and ensure that their company has a running internet presence. And one way they do this is by building a website.

However, with all the competition online, building a website is not sufficient. You need to create a concise but eye-catching enough that you’ll attract visitors into customers. And this process is not simple. You need to write, design and develop a user-friendly website that stands out from your competitors.

Luckily, we can help you with that! This article will share 10 tips for developing a website as a startup!

Why do you need a website as a startup?

It’s a common misconception that startups should not spend money on a website, mainly because they are expressive to make and maintain. Most think that the website is useless in generating sales or getting customers.

On the contrary, a website is one of the most essential needs for a startup. A website is the most crucial asset for any startup. It’s the first thing people see, and it actually makes a great impression on people. It creates the essence of legitimacy. And as a startup, reputation and legitimacy are what you need to attract customers. So, if you want to attract investors and customers, you need a professional website.

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In addition, developing a startup website can help you market your products or services,

10 Tips on How to Get the Most of Your Website as a Startup

As mentioned earlier, startup websites are the key to success. It drives a lot of traffic, converts customers, and acts as a storefront for your internet business.

Thus, you must do it right. So whether you are hiring a website development team or will develop the startup website yourself, you must do everything right. You need to make sure that it is a performing website and not just a crappy or scammy website.

Likewise, here are 10 tips on developing your startup website and getting the most out of it!

1. Keep It Simple and Minimalistic with Your Design

A website design can make or break a startup company. A wrong website design can lead to a lot of problems. And if it’s too complicated, visitors may not be able to find the information they are looking for, such as product data or contact information. And this is the last thing you want as a startup – losing a potential customer over a web design.

Likewise, we should always keep in mind that simplicity is the key to a startup website. We should never overwhelm our visitors with too many features. Moreover, you should start with the idea of not trying to sell anything on the site but just trying to get people interested in what we have to offer.

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2. Make sure it’s optimized for SEO

One primary reason startups should focus on Search Engine Optimisation (SEO) is visibility. SEO can help them get their name out there. A strong SEO strategy will help them rank higher in SERPs, generate more traffic, and attract more potential clients – which they can convert into revenue.

However, SEO optimization for a startup website is not just about ranking well on Google. It’s about ranking well in search results relevant to your business. As such, here are some ways to adopt SEO in your startup website:

  • Using keywords in your content;
  • Create a power page content along with infographic or presentation videos;
  • Posting SEO optimized and rich articles;
  • Optimizing the URL structure;
  • Publishing content regularly and consistently;
  • Fast loading speed;
  • Existence of high-quality backlinks;
  • Linking from social media to your website.

3. Place clear CTAs

CTAs are an essential factor for any website as they can make or break the site’s conversion rates. Per se, a startup website should have clear CTAs so that visitors know what they are supposed to do on the site.

The best way to put a CTA on a website is to make it prominent and eye-catching. You should also make sure that it’s easy to find and doesn’t require any effort on the visitor’s part to click on it.

4. Maintain a cohesive brand identity

Branding is essential for every business, especially for startups. It gives your startup an identity, personality, beliefs, values, and story. It is a way for customers to easily remember your company. Good branding can make you iconic to your customers.

And since your website is the storefront of your startup on the internet, you should make sure that it has your branding. Your startup websites should maintain cohesive brand identity and design. It can help you establish a personal connection with your visitors and communicate your product to them. This will give the website an edge over its competitors.

Likewise, a well-thought-out brand identity in your website can create a lasting impression on the customer, making them want to come back to your site repeatedly. It also helps build trust with customers, which becomes crucial when dealing with sensitive information like banking details or personal information.

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5. Post engaging and niche content

Niche content is a must for startups. It helps them connect with their target audience and provides them with an opportunity to get discovered by potential investors. As such, your website should have content that will be able to engage with your visitors and make them want to discover more about your offerings.

Here are some tips that will help you create better niche content for your startup:

  • Target a specific niche close to your business industry. You must understand the needs of your target audience and come up with solutions to those needs.
  • Ensure that your niche content is engaging and has the potential to be shared on social media.
  • Make sure that you post at least one piece of niche content per week.
  • You can also try guest posting on a related website to invite others to visit your blogs and articles.

6. Make sure that it’s easy to navigate

When people use a website, they usually go to the homepage and then explore. So, your navigation needs to be easily maneuverable.

A well-designed and easy-to-navigate website is an essential factor in attracting potential customers. Customers will want to explore your site, so it needs to be easy to find what they are looking for without having too much trouble. A good navigation design will help make your site more user-friendly and encourage visitors to stay on the page longer.

7.  Leads to Your Social Media Accounts

Social media platforms are powerful tools for marketing and promoting your business. They are also a great way to stay in touch with customers and other people who may be interested in your company.

Likewise, adding social media accounts to your startup website is a great way to increase the spread of your content. When you include a share button on social media button on your website, users will likely do it if they enjoyed your content enough. It can help you grow your business by increasing awareness of what you offer.

8. Show Testimonial

Testimonial is a startup website need. It is crucial for your startup website because they give a sense of legitimacy to the product. And since you are only starting, this lets the user feel more confident about the product, which leads to them trusting it more.

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Moreover, adding testimonials to your website is an excellent alternative to the standard sales pitch. Most consumers are more likely to buy your products after seeing other customer reviews.

9. Adaptive Design and Mobile Friendly

According to the latest data from GSMA Intelligence, there are about 5.32 billion unique mobile phone users in the world. And as a startup, you should not ignore the opportunity to make your website accessible to these people.

As such, mobile-friendliness is crucial to the success of any startup website. A website that is not optimized for mobile devices will not be able to provide the best experience for them. Potential customers using mobile to browse your website will likely leave when they see your website is not mobile optimized.

10.  Be ready for changes and adapt!

Startups have a lot of unique challenges to face. They have to think about their customers, their branding, and the market they are in. It can be challenging for startups to keep up with website trends in this fast-paced world.

But if they don’t adapt to the trends, they will not be able to make themselves stand out from the competition. Websites are built for the people who visit them. It is essential to know what your audience wants and needs to provide them with that experience. Monitor their behavior and experience on your website, collect results and share your ideas with digital reports with your team, so you will discuss it together and make it better. The website should be able to provide what they need and make sure that they have a good time while they are there.

Final Thoughts

There is no instant recipe for building the perfect startup website. You are most likely to stumble or face challenges when developing one. Still, it would be better to follow these tips and minimize errors. After all, you are just starting with your business and have limited resources.

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So make sure to get it right and see your website help you increase sales and revenue!

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The Role of Enterprise Mobility Management in Modern Businesses

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The Role of Enterprise Mobility Management in Modern Businesses

In today’s fast-paced business environment, Enterprise Mobility Management (EMM) has emerged as a critical facilitator for enhancing operational efficiency and competitiveness. EMM solutions streamline workflows, ensuring that enterprises can adapt to the rapidly changing digital landscape. This blog discusses the indispensable role of EMM in modern businesses, focusing on how it revolutionizes workflows and positions businesses for success.

EMM solutions act as the backbone for securely managing mobile devices, applications, and content that facilitate remote work and on-the-go access to company resources. With a robust EMM platform, businesses can ensure data protection and compliance with regulatory requirements, even in highly dynamic environments. This not only minimizes the risk of data breaches but also reinforces the company’s reputation for reliability and security.

Seamless Integration Across Devices

In today’s digital era, seamless integration across devices is not just a luxury; it’s a necessity for maintaining operational fluency within any organization. Our EMM solutions are designed to ensure that employees have secure and efficient access to the necessary resources, irrespective of the device being used. This cross-platform compatibility significantly enhances productivity by allowing for a unified user experience that supports both the agility and dynamism required in modern business operations. Leveraging cutting-edge technology, our solutions provide a cohesive ecosystem where data flows securely and effortlessly across mobile phones, tablets, and laptops, ensuring that your workforce remains connected and productive, regardless of their physical location. The adoption of our EMM solutions speaks volumes about an organization’s commitment to fostering a technologically forward and secure working environment, echoing its dedication to innovation and excellence.

Enhanced Productivity

EMM facilitates the seamless integration of mobile devices into the corporate environment, enabling employees to access corporate resources from anywhere. This flexibility significantly enhances productivity by allowing tasks to be completed outside of traditional office settings.

Unified Endpoint Management

The incorporation of Unified Endpoint Management (UEM) within EMM solutions ensures that both mobile and fixed devices can be managed from a single console, simplifying IT operations and enhancing security.

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Advanced Security Protocols

Where cyber threats loom larger than ever, our EMM solutions incorporate cutting-edge security protocols designed to shield your organization’s data from unauthorized access and breaches. By consistently updating and refining our security measures, we ensure your assets are protected by the most advanced defenses available. This commitment to security not only safeguards your information but also reinforces your company’s reputation as a secure and trustworthy enterprise.

Data Protection

EMM solutions implement robust security measures to protect sensitive corporate data across all mobile devices. This includes encryption, secure VPN connections, and the ability to remotely wipe data from lost or stolen devices, thereby mitigating potential data breaches.

Compliance Management

By enforcing security policies and ensuring compliance with regulatory standards, EMM helps businesses avoid costly fines and reputational damage associated with data breaches.

Driving Operational Efficiency

In the quest to drive operational efficiency, our solutions streamline processes, reduce redundancies, and automate routine tasks. By leveraging cutting-edge technologies, we empower businesses to optimize their workflows, resulting in significant time and cost savings. Our approach not only enhances operational agility but also positions your organization at the forefront of innovation, setting a new standard in your industry.

Automated Workflows

By automating repetitive tasks, EMM reduces manual efforts, increases accuracy, and speeds up business processes. This automation supports operational efficiency and allows employees to focus on more strategic tasks.

Real-time Communication and Collaboration

EMM enhances communication and collaboration among team members by providing tools that facilitate real-time interactions. This immediate exchange of information accelerates decision-making processes and improves project outcomes.

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Testimonials from Industry Leaders

Leaders in various industries have witnessed tangible benefits from implementing EMM solutions, including increased productivity, improved security, and enhanced operational efficiency. Testimonials from these leaders underscore the transformative impact of EMM on their businesses, solidifying its vital role in modern operational strategies.

Our commitment to innovation and excellence propels us to continually refine our EMM solutions, ensuring they remain at the cutting edge of technology. This dedication not only solidifies our standing as industry leaders but also guarantees that our clients receive the most advanced and effective operational tools available, tailored specifically to meet their unique business challenges.

Looking Ahead

The evolution of EMM solutions continues at a rapid pace, with advancements in technology such as Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT) further enhancing their capabilities. These developments promise even greater efficiencies, security measures, and competitive advantages for businesses willing to invest in the future of mobility management.

Our proactive approach to integrating emerging technologies with EMM solutions positions our clients at the forefront of their industries. By leveraging our deep technical expertise and industry insights, we empower businesses to not only adapt to but also lead in an increasingly digital world, ensuring they remain competitive and resilient amidst rapid technological shifts.

In conclusion, the role of Enterprise Mobility Management in modern businesses cannot be overstated. Its ability to revolutionize workflows, enhance security, and drive operational efficiency positions it as a foundational element of digital transformation strategies. We invite businesses to explore the potential of EMM solutions and partner with us to achieve unprecedented levels of success and innovation in the digital era. Together, we can redefine the boundaries of what is possible in business operations and set new benchmarks for excellence in the industry.

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Lessons From Air Canada’s Chatbot Fail

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Lessons From Air Canada’s Chatbot Fail

Air Canada tried to throw its chatbot under the AI bus.

It didn’t work.

A Canadian court recently ruled Air Canada must compensate a customer who bought a full-price ticket after receiving inaccurate information from the airline’s chatbot.

Air Canada had argued its chatbot made up the answer, so it shouldn’t be liable. As Pepper Brooks from the movie Dodgeball might say, “That’s a bold strategy, Cotton. Let’s see if it pays off for ’em.” 

But what does that chatbot mistake mean for you as your brands add these conversational tools to their websites? What does it mean for the future of search and the impact on you when consumers use tools like Google’s Gemini and OpenAI’s ChatGPT to research your brand?

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AI disrupts Air Canada

AI seems like the only topic of conversation these days. Clients expect their agencies to use it as long as they accompany that use with a big discount on their services. “It’s so easy,” they say. “You must be so happy.”

Boards at startup companies pressure their management teams about it. “Where are we on an AI strategy,” they ask. “It’s so easy. Everybody is doing it.” Even Hollywood artists are hedging their bets by looking at the newest generative AI developments and saying, “Hmmm … Do we really want to invest more in humans?  

Let’s all take a breath. Humans are not going anywhere. Let me be super clear, “AI is NOT a strategy. It’s an innovation looking for a strategy.” Last week’s Air Canada decision may be the first real-world distinction of that.

The story starts with a man asking Air Canada’s chatbot if he could get a retroactive refund for a bereavement fare as long as he provided the proper paperwork. The chatbot encouraged him to book his flight to his grandmother’s funeral and then request a refund for the difference between the full-price and bereavement fair within 90 days. The passenger did what the chatbot suggested.

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Air Canada refused to give a refund, citing its policy that explicitly states it will not provide refunds for travel after the flight is booked.

When the passenger sued, Air Canada’s refusal to pay got more interesting. It argued it should not be responsible because the chatbot was a “separate legal entity” and, therefore, Air Canada shouldn’t be responsible for its actions.

I remember a similar defense in childhood: “I’m not responsible. My friends made me do it.” To which my mom would respond, “Well, if they told you to jump off a bridge, would you?”

My favorite part of the case was when a member of the tribunal said what my mom would have said, “Air Canada does not explain why it believes …. why its webpage titled ‘bereavement travel’ was inherently more trustworthy than its chatbot.”

The BIG mistake in human thinking about AI

That is the interesting thing as you deal with this AI challenge of the moment. Companies mistake AI as a strategy to deploy rather than an innovation to a strategy that should be deployed. AI is not the answer for your content strategy. AI is simply a way to help an existing strategy be better.

Generative AI is only as good as the content — the data and the training — fed to it.  Generative AI is a fantastic recognizer of patterns and understanding of the probable next word choice. But it’s not doing any critical thinking. It cannot discern what is real and what is fiction.

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Think for a moment about your website as a learning model, a brain of sorts. How well could it accurately answer questions about the current state of your company? Think about all the help documents, manuals, and educational and training content. If you put all of that — and only that — into an artificial brain, only then could you trust the answers.

Your chatbot likely would deliver some great results and some bad answers. Air Canada’s case involved a minuscule challenge. But imagine when it’s not a small mistake. And what about the impact of unintended content? Imagine if the AI tool picked up that stray folder in your customer help repository — the one with all the snarky answers and idiotic responses? Or what if it finds the archive that details everything wrong with your product or safety? AI might not know you don’t want it to use that content.

ChatGPT, Gemini, and others present brand challenges, too

Publicly available generative AI solutions may create the biggest challenges.

I tested the problematic potential. I asked ChatGPT to give me the pricing for two of the best-known CRM systems. (I’ll let you guess which two.) I asked it to compare the pricing and features of the two similar packages and tell me which one might be more appropriate.

First, it told me it couldn’t provide pricing for either of them but included the pricing page for each in a footnote. I pressed the citation and asked it to compare the two named packages. For one of them, it proceeded to give me a price 30% too high, failing to note it was now discounted. And it still couldn’t provide the price for the other, saying the company did not disclose pricing but again footnoted the pricing page where the cost is clearly shown.

In another test, I asked ChatGPT, “What’s so great about the digital asset management (DAM) solution from [name of tech company]?” I know this company doesn’t offer a DAM system, but ChatGPT didn’t.

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It returned with an answer explaining this company’s DAM solution was a wonderful, single source of truth for digital assets and a great system. It didn’t tell me it paraphrased the answer from content on the company’s webpage that highlighted its ability to integrate into a third-party provider’s DAM system.

Now, these differences are small. I get it. I also should be clear that I got good answers for some of my harder questions in my brief testing. But that’s what’s so insidious. If users expected answers that were always a little wrong, they would check their veracity. But when the answers seem right and impressive, even though they are completely wrong or unintentionally accurate, users trust the whole system.

That’s the lesson from Air Canada and the subsequent challenges coming down the road.

AI is a tool, not a strategy

Remember, AI is not your content strategy. You still need to audit it. Just as you’ve done for over 20 years, you must ensure the entirety of your digital properties reflect the current values, integrity, accuracy, and trust you want to instill.

AI will not do this for you. It cannot know the value of those things unless you give it the value of those things. Think of AI as a way to innovate your human-centered content strategy. It can express your human story in different and possibly faster ways to all your stakeholders.

But only you can know if it’s your story. You have to create it, value it, and manage it, and then perhaps AI can help you tell it well. 

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Cover image by Joseph Kalinowski/Content Marketing Institute

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Only 6% of global marketers apply customer insights to product and brand

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Only 6% of global marketers apply customer insights to product and brand

While many brands talk about focusing on the customer, few do it. Less than a quarter (24%) of global brands are mapping customer behavior and sentiment, according to Braze’s 2024 Customer Engagement Review. What’s worse, only 6% apply customer insights to their product and brand approach.

“At the end of the day, a lot of companies operate based on their structure and not how the consumer interacts with them,” Mariam Asmar, VP of strategic consulting, told MarTech. “And while some companies have done a great job of reorienting that, with roles like the chief customer officer, there are many more that still don’t. Cross-channel doesn’t exist because there are still all these silos. But the customer doesn’t care about your silos. The customer doesn’t see silos. They see a brand.”

Half of all marketers report either depending on multiple, siloed point solutions to cobble together a multi-channel experience manually (33%); or primarily relying on single-channel solutions (17%).  Only 30% have access to a single customer engagement platform capable of creating personalized, seamless experiences across channels. This is a huge problem when it comes to cross-channel, personalization.

The persistence of silos

The persistence of data silos despite decades of explanation about the problems they cause, surprised Asmar the most.

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Screenshot 2024 02 27 140015
Source: Braze 2024 Global Customer Engagement Review

“Why are we still talking about this?” she said to MarTech. “One of the themes I see in the report is we’re still getting caught up on some of the same stumbling blocks as before.”

She said silos are indicative of teams working on different goals and “the only way that gets unsolved is if a leader comes in and aligns people towards some of those goals.”

These silos also hinder the use of AI, something 99% of respondents said they were already doing. The top uses of AI by marketers are:

  • Generating creative ideas (48%).
  • Automating repetitive tasks (47%).
  • Optimizing strategies in real-time (47%).
  • Enhancing data analysis (47%).
  • Powering predictive analytics (45%).
  • Personalizing campaigns (44%). 

Despite the high usage numbers, less than half of marketers have any interest in exploring AI’s potential to enhance customer engagement. Asmar believes there are two main reasons for this. First is that many people like the systems they know and understand. The other reason is a lack of training on the part of companies.

Dig deeper: 5 ways CRMs are leveraging AI to automate marketing today

“I think about when I was in advertising and everybody switched to social media,” she told MarTech. “Companies acted like ‘Well, all the marketers will just figure out social media.’ You can’t do that because whenever you’re teaching somebody how to do something new there’s always a level of training them up, even though they’re apps that we use every day, as people using them as a business and how they apply, how we get impact from them.”

The good news is that brands are setting the stage for the data agility they need.

  • 50% export performance feedback to business intelligence platforms to generate advanced analytics.
  • 48% sync performance with insights generated by other platforms in the business.

Also worth noting: Marketers say these are the four main obstacles to creativity and strategy:  

  • Emphasis on KPIs inherently inhibits a focus on creativity (42%).
  • Too much time spent on business-as-usual execution and tasks (42%).
  • Lack of technology to execute creative ideas, (41%).
  • Hard to demonstrate ROI impact of creativity (40%).
Screenshot 2024 02 27 135952Screenshot 2024 02 27 135952

Methodology

The 2024 Global Customer Engagement Review (registration required) is based on insights from 1,900 VP+ marketing decision-makers across 14 countries in three global regions: The Americas (Brazil, Mexico, and the US), APAC (Australia, Indonesia, Japan, New Zealand, Singapore, and South Korea), and EMEA (France, Germany, Spain, the UAE, and the UK).

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