The involvement of machine learning in contact centers is a game changer. Businesses must leverage the technology to make the experience of dealing with contact...
To stay relevant, brands must continue to engage their customers through ads, contests, and other marketing strategies. But what is a Facebook competition? How does it...
Attention Fans: get ready to hit the pitch early with FIFA 23. EA Play members will have a 10-hour Early Access Trial of the game starting...
YouTube’s looking to provide more ways to engage channel visitors, by customizing the way that your uploaded content is displayed based on each users’ preferences. ...
Algorithm bias may develop when AI is used to tackle global problems, resulting in unanticipated, wrong, and damaging outcomes. AI bias is a problem that...
Before the days of smartphones — if you can remember such a time — taking a great photo was a labor-intensive process. Now, it’s easy to...
Core Web Vitals (CWV) are a set of metrics developed by Google to measure the user experience of site visitors. They provide an idea of how...
LinkedIn’s looking to help members better manage their LinkedIn inbox, by filtering out more of the junk, with a new ‘Focused Inbox’ UI, which will essentially...
One of the most important elements of a brand’s online presence is its website. However, having a website is not enough. Elements of a website...
In an announcement timed to coincide with its quarterly earnings report, Adobe reported via press release it was going to buy the online collaborative design software...
