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LinkedIn Looks to Improve Messaging Interactions with ‘Focused Inbox’, Adds New Sales Analytics Tools

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LinkedIn Looks to Improve Messaging Interactions with ‘Focused Inbox’, Adds New Sales Analytics Tools

LinkedIn’s looking to help members better manage their LinkedIn inbox, by filtering out more of the junk, with a new ‘Focused Inbox’ UI, which will essentially re-route less valuable messages into an ‘Other’ tab in your LinkedIn message stream.

As you can see in this example, LinkedIn’s Focused Inbox update will now provide you with two separate InMail tabs – ‘Focused’ and ‘Other’. Though ‘Other’ could just as easily be labeled ‘Spam’ – and it’ll also be interesting to see where LinkedIn’s Sponsored InMails end up in this separation.

Like, a lot of those are junk too, but I’m guessing that LinkedIn’s not going to shift them over to the ‘You Can Ignore These Messages’ section if brands are paying to promote them.

As explained by LinkedIn:

“[The Focused Inbox] is an intelligent, dual-tabbed display that makes it easier to find and respond to the messages that matter most by categorizing incoming messages into two tabs. Your most relevant messages will appear on the Focused tab while the rest remain easily accessible on the Other tab. You can also easily move messages between the tabs.”

LinkedIn also notes that, over time, your inbox will become smarter based on how you use it, essentially learning what you think is junk, and filtering accordingly.

It’ll be interesting to see how LinkedIn’s categorization process works, which will dictate the ultimate effectiveness (or not) of this approach, while it’s also good to see LinkedIn looking to utilize more machine learning tools to better personalize the user experience.

I suspect it won’t have a huge impact, but then again, for people who get a lot of LinkedIn messages, it could be a great way to cut down the time it takes to manage requests of potential value, versus random cold pitches in the app.

LinkedIn’s also looking to better assist people in finding existing opportunities within the company that they currently work for, with a dedicated ‘Jobs at your company’ element in the Jobs tab that will showcase newly listed roles within your organization.

LinkedIn internal job listings

This, ideally, will help to close the gap that often exists in larger organizations where people miss out on internal promotions because they simply weren’t aware such options existed.

“By showing employees relevant public jobs from their company on LinkedIn, we can (a) help employees find better-suited opportunities for their next play, (b) allow employees to compare internal and external opportunities side-by-side, and (c) help employers retain great talent by helping their employees connect with internal opportunities.”

LinkedIn’s also adding new ways to showcase your soft skills, via written or video responses to common hiring questions that you can share on your profile, while it’s also expanding its investment into machine-translated captions in different languages to provide broader access to LinkedIn Learning courses.

On another front, LinkedIn’s also added some new analytics elements to its Sales Navigator professional platform, including a new Account Dashboard which will display a listing of saved accounts, and their relative level of interest, based on AI-determined signals.

LinkedIn Sales Navigator update

“With new alerts about accounts showing intent in the Homepage Highlights section and a Buyer Intent filter in Search, your teams will now have buyer intent information as part of their day-to-day Sales Navigator workflow, making it as easy as possible to prioritize the right accounts at the right time.” 

LinkedIn says that this is the first of many new analytics features to come for Sales Navigator, which will utilize various signals and activities from across the platform to provide more indicators of potential buyer interest.

It’ll be interesting to see how accurate these lead indicators are – though with so many professional conversations happening in the app, LinkedIn should, theoretically, be able to come up with a formula for determining interest, at least for active members and businesses.

And again, it’s good to see LinkedIn working on new ways to utilize machine learning to sort its various data inputs, and provide a better experience.

Thus far, LinkedIn hasn’t really been able to tap into its unmatched database of professional insights, but maybe, through advanced machine learning on its huge dataset, it’s moving towards the next stage of becoming a critical companion for all HR and business professionals, by facilitating guidance on various fronts that can lead to smarter decisions.

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Florida lawmakers push to ban social media for children under 16

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Vietnam plans to ask all social media users on platforms such as Facebook and YouTube to verify their identities

Social media. — © AFP/File Olivier DOULIERY

Florida moved Thursday towards enacting what would be one of the strictest bans on children’s use of social media in the United States after the state Senate passed a bill to keep those under 16 off such platforms.

The controversial bill seeks to protect children’s mental health against the “addictive features” of such platforms, amid fears over online dangers including from sexual predators, cyber bullying and teen suicide.

The legislation, which was approved 23-14, will now go back to the state House. It has already passed there, with the House speaker championing the legislation, but changes made in the Senate need to be approved in the lower chamber.

Florida Governor Ron DeSantis has expressed concerns over whether banning social media for children under the age of 16 violates parents’ rights – Copyright AFP Philip FONG

It would then have to be signed by Republican Governor Ron DeSantis, who has expressed skepticism about the legislation. Similar efforts by other states have previously been blocked by courts.

“We’re talking about businesses that are using addictive features to engage in mass manipulation of our children to cause them harm,” the bill’s sponsor, Republican Erin Grall, told the Florida Senate on Thursday.

But DeSantis, who has previously said he is sympathetic to fears over the impact of social media on children, voiced concerns about parental rights.

“A parent has the right to opt in,” he told a press conference Thursday.

The governor has argued many times that parents should have more control over decisions affecting their children, particularly in education.

Under DeSantis Florida has passed laws to curtail teaching about sex education and gender identity in schools and to eradicate diversity programs in state-funded universities.

Scores of books have been removed from the state’s school library shelves in recent months, deemed inappropriate for children by conservative parents and school boards.

Some critics say such a law targeting social media use would violate the First Amendment of the US Constitution, which guarantees freedom of speech.

Last year a federal judge blocked an Arkansas initiative that sought to require parental consent to open a social media account.

Most social media networks already have a minimum age of 13 to open an account, though they do little to ensure compliance with the provision.

If the regulation is approved, the platforms will have to block children under the age of 16 from creating accounts and close those already opened.

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Solar Flares Or Sabotage? Internet Theories On Today’s Massive Cell Phone Outage

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Solar Flares Or Sabotage? Internet Theories On Today's Massive Cell Phone Outage

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Massive cell phone outages across America are being reported today by customers of AT&T, Cricket Wireless, Verizon, T-Mobile, Consumer Cellular, Boost Mobile, US Cellular, and Straight Talk Wireless, according to data from Downdetector, an online platform that monitors connectivity. That story and more news you need to read today, inside.

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Meta Expands Access to Instagram’s Creator Marketplace

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Meta Expands Access to Instagram’s Creator Marketplace

Meta has announced that it’s finally expanding access to its Creator Marketplace tool, which will give more businesses the capacity to search for creators to work with on their Instagram campaigns.

Meta first launched its Creator Marketplace back in 2022, enabling U.S.-based brands to search and connect with relevant platform influencers based on a range of qualifiers, including focus topics, follower counts, location, etc.

And now, businesses in the following regions will also be able to access the tool:

  • Canada
  • Australia
  • New Zealand
  • United Kingdom
  • Japan
  • India
  • Brazil

In addition to this, Meta also says that Chinese export brands will also be invited to connect with onboarded creators in countries outside of China.

Which is interesting, considering Meta’s tenuous history with the CCP’s “Great Firewall”, but the deal here relates to Chinese businesses operating in regions outside of their homeland, which is somewhat separate to Meta’s internal dealings.

In addition to expanding access, Meta’s also rolling new machine learning-based recommendations within Creator Marketplace, which will use Instagram data to help brands more easily discover creators who are the best fit for their campaigns.

Instagram Creator Marketplace

As you can see in this example, the new recommendations will highlight accounts that have strong engagement rates in your niche, have mentioned your brand in the past, or have produced good results for similar businesses.

That could make it easier to find the right fit, or at the least, to give you more options to consider in your process.

Branded Content collaborations can be highly effective on IG, by using the established expertise and experience of creators who have already built a following in the app, and know what works, to boost your promotions.

By working with the right creators, with connection to your target audience, you can secure valuable endorsement within key communities, which can help to germinate your branding in the right communities.

Brands can check out Instagram’s creator marketplace in Meta Business Suite, with access coming to these new regions shortly.



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