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12 Reasons Your Website Can Have A High Bounce Rate

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12 Reasons Your Website Can Have A High Bounce Rate

Why do I have such a high bounce rate?”

It’s a question you’ll encounter on Twitter, Reddit, and your favorite digital marketing Facebook group.

It’s a question you may have even asked yourself. Heck, it could be the question that brought you to this article.

Whatever brought you here, rest assured: There is no “perfect” bounce rate.

But you don’t necessarily want one that’s too high.

Read on as we dig into what may be causing your high bounce rate and what you can do to fix it.

What Is A Bounce Rate?

As a refresher, Google refers to a “bounce” as “a single-page session on your site.”

Bounce rate refers to the percentage of visitors that leave your website (or “bounce” back to the search results or referring website) after viewing only one page on your site.

This can even happen when a user idles on a page for more than 30 minutes.

So, what is a high bounce rate, and why is it bad?

Well, “high bounce rate” is a relative term that depends on your company’s goals and what kind of site you have.

Low bounce rates can be a problem, too.

Data from Semrush suggests the average bounce rate ranges from 41% to 55%, with a range of 26% to 40% being optimal, and anything above 46% is considered “high.”

This aligns well with data from an earlier RocketFuel study, which found that most websites will see bounce rates between 26% to 70%:

Screenshot from gorocketfuel.com, September 2022

Based on the data they gathered, RocketFuel provided a bounce rate grading system of sorts:

  • 25% or lower: Something is probably broken.
  • 26-40%: Excellent.
  • 41-55%: Average.
  • 56-70%: Higher than normal, but could make sense depending on the website.
  • 70% or higher: Bad and/or something is probably broken.

How To Find Your Bounce Rate In Google Analytics

In Google Analytics 4, Google seems to have done away with bounce rate as we know it (more on this in a bit).

In Universal Analytics, you can find the overall bounce rate for your site in the Audience Overview tab.

How To Find Your Bounce Rate In Google AnalyticsScreenshot from Google Analytics UA, September 2022

You can find your bounce rate for individual channels and pages in the behavior column of most views in Google Analytics.

12 Reasons Your Website Can Have A High Bounce RateScreenshot from Google Analytics UA, September 2022

However, most organizations are currently transitioning to Google Analytics 4, affectionately known as GA4.

If your organization is in that boat, you may be wondering, “Where did the bounce rate go?”

Your eyes aren’t tricking you; Google indeed removed the bounce rate. Or, rather, they replaced it with a new and improved metric called “engagement rate.”

In GA4, you can find your site’s bounce rate engagement rate by navigating to Acquisition > User acquisition or Acquisition > Traffic acquisition.

Engagement rate fixes some of the pitfalls that plagued bounce rate as a metric. For one, it includes sessions where a visitor converted or spent at least 10 seconds on the page, even if they did not visit any other pages – two types of sessions that were not factored in previously.

As a result, you should see your bounce rate lower in GA4. Once you do a little bit of math, that is.

To calculate your new bounce rate, you simply subtract your engagement rate from 100%.

how to find bounce rate aka engagement rate in google analytics 4 ga4Screenshot from Google Analytics 4, September 2022

While bounce rate is an important metric, I’m happy to see Google made this change.

Instead of focusing on the negative, it encourages us to focus on the positive: How many people are engaged with your site.

Plus, it’s a more accurate and relevant metric now.

In GA4, engagement rate counts a visitor as “engaged” if they visited 2+ pages, spent at least 10 seconds on your site or converted.

Now, let’s get back to what you came here for: Why your bounce rate is high and what you can do about it.

Possible Explanations For A High Bounce Rate

Below are 12 common causes of a high bounce rate, followed by five ways you can fix it.

1. Slow-To-Load Page

Google has a renewed focus on site speed, especially as a part of the Core Web Vitals initiative.

A slow-to-load page can be a huge problem for bounce rates.

Site speed is part of Google’s ranking algorithm. It always has been.

Google wants to promote content that provides a positive experience for users, and they recognize that a slow site can provide a poor experience.

Users want the facts fast – this is part of the reason Google has put so much work into featured snippets.

If your page takes longer than a few seconds to load, your visitors may get fed up and leave.

Fixing site speed is a lifelong journey for most SEO and marketing pros.

But the upside is that with each incremental fix, you should see an incremental boost in speed.

Review your page speed (overall and for individual pages) using tools like:

  • Google PageSpeed Insights.
  • Google Search Console PageSpeed reports.
  • Lighthouse reports.
  • Pingdom.
  • GTmetrix.

They’ll offer you recommendations specific to your site, such as compressing your images, reducing third-party scripts, and leveraging browser caching.

2. Self-Sufficient Content*

Sometimes your content is efficient enough that people can quickly get what they need and bounce!

This can be a wonderful thing.

Perhaps you’ve achieved the content marketer’s dream and created awesome content that wholly consumed them for a handful of minutes in their lives.

Or perhaps you have a landing page that only requires the user to complete a short lead form.

To determine whether bounce rate is nothing to worry about, you’ll want to look at the Time Spent on Page and Average Session Duration metrics in Google Analytics.

You can also conduct user experience testing and A/B testing to see if the high bounce rate is a problem.

If the user is spending a couple of minutes or more on the page, that sends a positive signal to Google that they found your page highly relevant to their search query.

If you want to rank for that particular search query, that kind of user intent is gold.

If the user is spending less than a minute on the page (which may be the case of a properly optimized landing page with a quick-hit CTA form), consider enticing the reader to read some of your related blog posts after filling out the form.

*This is an example where GA4’s engagement rate may be a superior metric to UA’s bounce rate. In GA4, this type of session would not count as a bounce and would instead count as “engaged.”

3. Disproportional Contribution By A Few Pages

If we expand on the example from the previous section, you may have a few pages on your site that are contributing disproportionally to the overall bounce rate for your site.

Google is savvy at recognizing the difference between these.

If your single CTA landing pages reasonably satisfy user intent and cause them to bounce quickly after taking an action, but your longer-form content pages have a lower bounce rate, you’re probably good to go.

However, you will want to dig in and confirm that this is the case or discover if some of these pages with a higher bounce rate shouldn’t be causing users to leave en masse.

Open up Google Analytics. Go to Behavior > Site Content > Landing Pages, and sort by Bounce Rate.

Consider adding an advanced filter to remove pages that might skew the results.

For example, it’s not necessarily helpful to agonize over the one Twitter share with five visits that have all your social UTM parameters tacked onto the end of the URL.

My rule of thumb is to determine a minimum threshold of volume that is significant for the page.

Choose what makes sense for your site, whether it’s 100 visits or 1,000 visits, and then click on Advanced and filter for Sessions greater than that.

Disproportional Contribution By A Few Pages

In GA4, navigate to Acquisition > User acquisition or Acquisition > Traffic acquisition. From there, click on “Add filter +” underneath the report title.

Select filter in Google Analytics 4

Create a filter by selecting “Session default channel grouping” (or “Session medium” or “Session source / medium” etc.). Then check the box for “Organic Search” in the Dimension values menu.

Google Analytics filter report by Organic Search

Click the blue Apply button. Once you’re back in the report, click on the blue plus sign to open up a new menu.

add filer in google analytics 4

Navigate to Page/screen and select Landing page.

google analytics 4 additional filters

4. Misleading Title Tag And/Or Meta Description

Ask yourself: Is the content of your page accurately summarized by your title tag and meta description?

If not, visitors may enter your site thinking your content is about one thing, only to find that it isn’t, and then bounce back to whence they came.

Whether it was an innocent mistake or you were trying to game the system by optimizing for keyword clickbait (shame on you!), this is, fortunately, simple enough to fix.

Either review the content of your page and adjust the title tag and meta description accordingly. Or, rewrite the content to address the search queries you want to attract visitors for.

You can also check what kind of meta description Google has auto-generated for your page for common searches – Google can change your meta description, and if they make it worse, you can take steps to remedy that.

5. Blank Page Or Technical Error

If your bounce rate is exceptionally high and you see that people are spending less than a few seconds on the page, it’s likely your page is blank, returning a 404, or otherwise not loading properly.

Take a look at the page from your audience’s most popular browser and device configurations (e.g., Safari on desktop and mobile, Chrome on mobile, etc.) to replicate their experience.

You can also check in Search Console under Coverage to discover the issue from Google’s perspective.

Correct the issue yourself or talk to someone who can – an issue like this can cause Google to drop your page from the search results in a hurry.

12 Reasons Your Website Can Have A High Bounce Rate

6. Bad Link From Another Website

You could be doing everything perfectly on your end to achieve a normal or low bounce rate from organic search results and still have a high bounce rate from your referral traffic.

The referring site could be sending you unqualified visitors, or the anchor text and context for the link could be misleading.

Sometimes this is a result of sloppy copywriting.

The writer or publisher linked to your site in the wrong part of the copy or didn’t mean to link to your site at all.

Reach out to the author of the article first. If they don’t respond or they can’t update the article after publishing, then you can escalate the issue to the site’s editor or webmaster.

Politely ask them to remove the link to your site – or update the context, whichever makes sense.

(Tip: You can easily find their contact information with this guide.)

Unfortunately, the referring website may be trying to sabotage you with some negative SEO tactics out of spite or just for fun.

For example, they may have linked to your “Guide To Adopting A Puppy” with the anchor text of FREE GET RICH QUICK SCHEME.

You should still reach out and politely ask them to remove the link, but if needed, you’ll want to update your disavow file in Search Console.

Disavowing the link won’t reduce your bounce rate, but it will tell Google not to take that site’s link into account when it comes to determining the quality and relevance of your site.

7. Affiliate Landing Page Or Single-Page Site*

If you’re an affiliate, the whole point of your page may be to deliberately send people away from your website to the merchant’s site.

In these instances, you’re doing the job right if the page has a higher bounce rate.

A similar scenario would be if you have a single-page website, such as a landing page for your ebook or a simple portfolio site.

It’s common for sites like these to have a very high bounce rate since there’s nowhere else to go.

Remember that Google can usually tell when a website is doing a good job satisfying user intent even if the user’s query is answered super quickly (sites like WhatIsMyScreenResolution.com come to mind).

If you’re interested, you can adjust your bounce rate so it makes more sense for the goals of your website.

For Single Page Apps (or SPAs), you can adjust your analytics settings to see different parts of a page as a different page, adjusting the bounce rate to better reflect the user experience.

*This is another example where GA4’s engagement rate may be a superior metric to UA’s bounce rate. If you’ve set it up so that a click on your affiliate link is considered a conversion event, this type of session would not count as a bounce and would instead count as “engaged.”

8. Low-Quality Or Underoptimized Content

Visitors may be bouncing from your website because your content is just plain bad.

Take a long, hard look at your page and have your most judgmental and honest colleague or friend review it.

(Ideally, this person either has a background in content marketing or copywriting, or they fall into your target audience).

One possibility is that your content is great, but you just haven’t optimized it for online reading – or for the audience that you’re targeting.

  • Are you writing in simple sentences (think high school students versus PhDs)?
  • Is it easily scannable with lots of header tags?
  • Does it cleanly answer questions?
  • Have you included images to break up the copy and make it easy on the eyes?

Writing for the web is different than writing for offline publications.

Brush up your online copywriting skills to increase the time people spend reading your content.

The other possibility is that your content is poorly written overall or simply isn’t something your audience cares about.

Consider hiring a freelance copywriter (like me!) or content strategist who can help you transform your ideas into powerful content that converts.

9. Bad Or Obnoxious UX

Are you bombarding people with ads, pop-up surveys, and email subscribe buttons?

CTA-heavy features like these may be irresistible to the marketing and sales team, but using too many of them can make a visitor run for the hills.

Google’s Core Web Vitals are all about user experience – not only are they ranking factors, but they impact your site visitors’ happiness, too.

Is your site confusing to navigate?

Perhaps your visitors are looking to explore more, but your blog is missing a search box, or the menu items are difficult to click on a smartphone.

As online marketers, we know our websites in and out.

It’s easy to forget that what seems intuitive to us is anything but to our audience.

Make sure you’re avoiding these common design mistakes, and have a web or UX designer review the site and let you know if anything pops out to them as problematic.

10. The Page Isn’t Mobile-Friendly

While SEOs know it’s important to have a mobile-friendly website, the practice isn’t always followed in the real world.

Google announced its switch to mobile-first indexing way back in 2017, but many websites today still wouldn’t be considered mobile-friendly.

Websites that haven’t been optimized for mobile don’t look good on mobile devices – and they don’t load too fast, either.

That’s a recipe for a high bounce rate.

Even if your website was implemented using responsive design principles, it’s still possible that the live page doesn’t read as mobile-friendly to the user.

Sometimes, when a page gets squeezed into a mobile format, it causes some of the key information to move below the fold.

Now, instead of seeing a headline that matches what they saw in search, mobile users only see your site’s navigation menu.

Assuming the page doesn’t offer what they need, they bounce back to Google.

If you see a page with a high bounce rate and no glaring issues immediately jump out to you, test it on your mobile phone.

You can also check for mobile issues in Google Search Console and Lighthouse.

11. Content Depth*

Google can give people quick answers through featured snippets and knowledge panels; you can give people deep, interesting, interconnected content that’s a step beyond that.

Make sure your content compels people to click to explore other pages on your site if it makes sense.

Provide interesting, relevant internal links, and give them a reason to stay.

And for the crowd that wants the quick answer, give them a TL;DR summary at the top.

*This is another example where GA4’s engagement rate may be a superior metric to UA’s bounce rate. If your content is deeply engrossing, people will keep reading after the 10-second mark, leading GA4 to count their session as “engaged” instead of a bounce.

12. Asking For Too Much

Don’t ask someone for their credit card number, social security, grandmother’s pension, and children’s names right off the bat (or ever, in some of those examples) – your user doesn’t trust you yet.

People are ready to be suspicious, considering how many scam websites are out there.

Being presented with a big pop-up asking for info will cause a lot of people to bounce immediately.

Your job is to build trust with your visitors.

Do so, and you’ll both be happier. Your visitor will feel like they can trust you, and you’ll have a lower bounce rate.

Either way, if it makes users happy, Google likes it.

Pro Tips For Reducing Your Bounce Rate

Regardless of the reason behind your high bounce rate, here’s a summary of best practices you can implement to bring it down.

Make Sure Your Content Lives Up To The Hype

Together, you can think of your title tag and meta description as your website’s virtual billboard on Google.

Whatever you’re advertising in the SERPs, your content needs to match.

Don’t call your page an “ultimate guide” if it’s a short post with three tips.

Don’t claim to be the “best” vacuum if your user reviews show a three-star rating.

You get the idea.

Also, make your content readable:

  • Break up your text with lots of white space.
  • Add supporting images.
  • Use short sentences.
  • Spellcheck is your friend.
  • Use a good, clean design.
  • Don’t bombard visitors with too many ads.

Keep Critical Elements Above The Fold

Sometimes, your content matches what you advertise in your title tag and meta description. It’s just that your visitors can’t tell at first glance.

When people arrive on a website, they make an immediate first impression.

You want that first impression to validate whatever they thought they were going to see when they arrived.

A prominent H1 should match the title they read on Google.

If it’s an ecommerce site, a photo should match the product description they saw on Google.

Also, make sure these elements aren’t obscured by pop-ups or advertisements.

Speed Up Your Site

When it comes to SEO, faster is always better.

Keeping up with site speed is a task that should remain firmly stuck at the top of your SEO to-do list.

There will always be new ways to compress, optimize, and otherwise accelerate load time. For now, make sure to:

  • Compress all images before loading them to your site, and only use the maximum display size necessary.
  • Review and remove any external or load-heavy scripts, stylesheets, and plugins. If there are any you don’t need, remove them. For the ones you do need, see if there’s a faster option.
  • Tackle the basics: Use a CDN, minify JavaScript and CSS, and set up browser caching.
  • Check Lighthouse for more suggestions.

Minimize Non-Essential Elements

Don’t bombard your visitors with pop-up ads, in-line promotions, and other content they don’t care about.

Visual overwhelm can cause visitors to bounce.

What CTA is the most important for the page?

Compellingly highlight that.

For everything else, delegate it to your sidebar or footer.

Edit, edit, edit!

Help People Get Where They Want To Be Faster

Want to encourage people to browse more of your site?

Make it easy for them.

  • Leverage on-site search with predictive search, helpful filters, and an optimized “no results found” page.
  • Rework your navigation menu and A/B test how complex vs. simple drop-down menus affect your bounce rate.
  • Include a Table of Contents in your long-form articles with anchor links taking people straight to the section they want to read.

Conclusion

Remember: Bounce rates are just one metric.

A high bounce rate doesn’t mean the end of the world.

Some well-designed, effective webpages have high bounce rates – and that’s okay.

Bounce rates can be a measure of how well your site is performing, but it’s good to keep them in context.

Hopefully, this article helped you diagnose what’s causing your high bounce rate, and you have a good idea of how to fix it.

Not sure where to start?

Make your site useful, user-focused, and fast – good sites attract good users.

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Featured Image: Cagkan Sayin/Shutterstock



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How Do I Get A Job With A PPC Agency

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Conversion Tracking In PPC Campaigns

This month’s “Ask A PPC” question is particularly significant because the job market has been quite volatile.

“How do I get a job with a PPC agency when I have only worked in-house. What experience would they want?” – Karl Toronto

It’s understandable that people want to know which skills employers seek when hiring for a PPC team. There can be a disparity between what people think they need and what the market actually demands.

We’ll delve into some data and commentary to explain why various traits are valued.

It’s crucial to understand that the ideal candidates will be versatile and have an aptitude for all aspects of digital marketing.

However, no one can excel at everything, so leveraging your strengths or preferences is beneficial.

Ensure that you’re securing the best role for yourself while the company hiring you finds the best fit for them.

Here Are The Essential Skills

  • Analytics.
  • Creativity.
  • Ad network knowledge.
  • Willingness to test/learn.
  • Culture fit.

Discrepancy Between Market Demands And Perceived Needs

I conducted a poll on my LinkedIn to gauge the skills desired by current employers and practitioners.

Screenshot from author, LinkedIn, April 2024

Analytical skills emerged as the most sought-after trait. Employers seek individuals who can interpret numbers and discern the story behind them.

However, relying solely on analytical prowess may overlook the importance of creativity.

Creative skills are vital in today’s ad networks, especially emphasizing visual content like videos and campaign types that force visual content (Performace Max/Demand Gen). Neglecting creativity can hinder a company’s branding efforts.

Unexpectedly, ad network skills and cultural fit were deemed far less critical than analytical skills. Brands should prioritize team cohesion for long-term success, yet this aspect is often undervalued.

The disparity between job descriptions and actual skill requirements contributes to the difficulty in the job market.

Agencies that hire for how PPC used to work will be left wanting. Practitioners who only focus on popular skills instead of needed ones will be made obsolete by the privacy-first era obscuring data and AI owning creative.

Analytical Skills

Analytical abilities involve knowing where to find relevant data sources and understanding how they contribute to success.

While PPC historically relied on measurable outcomes, the landscape is evolving, necessitating adaptability in data analysis. Technical proficiency and strategic acumen are crucial for navigating different data sources.

These include:

  • Customer relationship management (CRM) systems.
  • Google Analytics 4 (GA4).
  • Ecommerce platforms.
  • Content management platforms (CMS).

Empathy for various ad channels improves your candidacy, and knowing how to work with post-click data will give you an edge over those who can only work with ad platform data.

While being highly technical isn’t required, having empathy for coding and scripts will give you a better chance to stay current with evolving data mechanics (especially as APIs become even more important for accessing data blocked by privacy-first regulations).

Here are some takes from PPC experts on why analytics is the most important:

A screenshot of a LinkedIn comment by Georgi Zayakov, who describes himself as analytical Screenshot from author, LinkedIn, April 2024
A LinkedIn post by Kathryn B., a paid media specialist at a PPC agencyScreenshot from LinkedIn, April 2024
Screenshot of a LinkedIn post by Nikolaos B., discussing how marketers must become data-savvyScreenshot from author, LinkedIn, April 2024

Creativity

Creativity is essential for crafting compelling ad content, yet many PPC agencies struggle in this area.

Clients are often tasked with providing creative materials due to cost or complexity constraints.

You’ll get a competitive edge if you have these skills:

  • Video Editing: With the rise of PMax, as well as many ad networks leaning heavily into connected TV, having video editing chops will be a huge asset for any team. If you’re not comfortable using conventional editing tools, AI tools like Descript are a great way to take on those tasks.
  • Graphic Design: No matter the ad network your potential employer is hiring for, you will need some ability to design static images. Whether you use stock photos or AI-generated images or come up with the creative yourself, the days of purely text ads are over. Tools like Canva can help bridge the gap for less technical designers, but don’t discount ad network AI.
  • Content Creation: While the first two categories leaned toward visual content, written content is still important (i.e., most ad formats include some text). Having the ability to understand how diverse audiences prefer to be addressed while respecting the specific requirements of each format is a great skill to hone.

While some roles may prioritize analytics or ad network knowledge, emphasizing creative abilities can distinguish you during the hiring process.

Here are some experts who value creativity:

A screenshot of a LinkedIn post by Erik PetersonScreenshot from author, LinkedIn, April 2024
A screenshot of a Linkedin post by Amy HebdonScreenshot from author, LinkedIn, April 2024

Ad Network Knowledge

Ad network expertise is valuable, but adaptability is paramount as platforms evolve rapidly.

Some agencies will have specialists, while others hire folks they expect to be passable at every network they service. It’s important to understand what workflow will enable you to succeed.

If you’re happy working with all platforms, then don’t shy away from it. However, if you do better in focusing on one aspect of PPC, that’s totally valid. Just know it might limit your ability to get hired into smaller “familyesque” agencies.

Understanding auction dynamics and bidding strategies is crucial.

Many of us who entered the industry when manual bidding was more popular have an unfair advantage over those who came in during the Smart Bidding era (i.e., anything from 2020).

This is because manual bidding requires you to think about the mechanics of each ad platform’s auction and how you could use those mechanics to your advantage in building account structure.

Knowing what to track and allocating appropriate budgets are key considerations.

Understanding that some networks require more conversions than others to run (e.g., Meta Ads’ 50 in a 7-day period vs. Google Ads’ 15 in a 30-day period) should influence what you choose to track, as well as how you report the data.

Additionally, if you are under or over budget, you’ll set yourself up to fail. Knowing which channels require a big investment upfront and what the breaking point for each network is (either on underspending or spending too much) is critical.

Awareness of potential pitfalls, such as false positives or negatives, enhances campaign effectiveness. For example, it’s important to know how to check if automatically applying recommendations is on and what tasks it’s on for.

It’s worth noting that none of the experts who chimed in on the poll made a clear case for ad network knowledge specifically.

Willingness To Test

Success in PPC requires openness to experimentation and a willingness to adapt. While this wasn’t one of the criteria in the poll, it was one of the most popular traits experts look for in hiring.

Perfectionism can hinder progress in a fast-changing environment. Testing new ideas and embracing failure as an opportunity for growth are essential.

While analytical skills aid in test design, empathy and creativity are equally vital for devising effective experiments.

Here is an expert who favors a willingness to test:

Screenshot of a social media post by Mike RhodesScreenshot from author, LinkedIn, April 2024

Cultural Fit

Cultural alignment with an agency fosters productivity and job satisfaction. However, you can only achieve that by being honest with yourself about what you want and the mechanics of how you work.

Agencies demand intense effort and collaboration, making compatibility with colleagues crucial.

Anyone looking to make the shift from in-house to agency needs to be prepared for a much faster pace of work and a lot more agency.

Open communication with leadership regarding preferred management and learning styles will ensure a positive working relationship.

Respect for peers and a supportive atmosphere contribute to a fulfilling work environment.

Here are a few thoughts on cultural fit from polled experts:

The image shows a LinkedIn post by David Zebrout containing text discussing the importance of integrating PPC network knowledge with intertimed optimizations in generating profitable growth.Screenshot from author, LinkedIn, April 2024
LinkedIn post by Lisa Erschbamer discussing the importance of cultural fit and individual personality in team dynamics for effective performance at a PPC Agency.Screenshot from author, LinkedIn, April 2024
A screenshot of a LinkedIn post by Aaron Davies discussing the importance of cultural fit, individual skills, and team communication in marketing for a PPC agency. The post has reactions and a question comment by NavahScreenshot from author, LinkedIn, April 2024

Final Thoughts

Navigating the current job market can be challenging, but understanding industry needs and honing relevant skills increases your chances of success.

Balancing technical proficiency with creativity and cultural fit is essential for thriving in a PPC role. By aligning with market demands and showcasing your strengths, you can secure rewarding opportunities in the field.

Have a question you’d like us to address? Fill out the form!

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Featured Image: Paulo Bobita/Search Engine Journal

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Why Every Marketer Should Be On Reddit

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Why Every Marketer Should Be On Reddit

In its nearly 20 years of existence, Reddit has built a robust, dynamic, and highly engaged community.

It has cemented itself as not only one of the key influencers for the internet culture we have come to know today, but also as one of the top 10 social media sites in the world, with more than 500,000 monthly visitors across more than 100,000 active communities.

Despite its size and influence, marketers have long avoided, overlooked, and failed to establish a presence on what is arguably one of the most influential social media sites today.

To be fair, Reddit has always been known as one of the hardest communities to have marketing success with, requiring months (if not years) of dedicated commitment to actually being a part of the community and engaging with your audience through meaningful, genuine, and honest interactions.

To many, that is just too much risk and too much work, but let’s be honest – most amazing things take risk and hard work. And for all of you who put in that work to be successful on Reddit, you already see the payoff it brings.

Regardless of the reasons, marketers who continue to overlook Reddit’s potential are missing out on an extremely influential community with ideal targeted demographics, where authenticity and genuine connections lead to valuable information, positive branding, and marketing success.

Not convinced? Let’s take a closer look at Reddit!

Reddit Stats You Cannot Ignore

Reddit users are dedicated to their use of the platform, with a reported 82 million (16.4%) of its 500 million users visiting the site daily, sharing over 1 billion posts, with over 16 billion comments across 100,000+ active communities, making it easily one of the top visited and most active sites in the United States today.

The user base is so loyal that they spend, on average, 20 minutes on the platform each day (and over 45 minutes a day for long-time users of more than 7 years) and, in many cases, are inactive on other social platforms.

This makes Reddit one of the only places to actually get in front of this massive audience, with 32% being inactive on Facebook, 37% on Instagram, 41% on TikTok, and 53% on X.

When it comes to demographics, a 2019 survey concluded that the overall Reddit audience was majority male (59%), ranged in age (36% aged 18-29; 25% aged 30-49), and well educated (42% college degree; 31% some college) making them an ideal audience many businesses looking for success.

They also helped Reddit improve revenues by 21% to $804 million in 2023, with a global addressable market for advertising estimated at $1.4 trillion by 2027.

Thought by many to be mostly a North American audience, Reddit claims more than 50% of its traffic comes from international users, a rather impressive climb from its earlier years.

It is important to remember, though, that Reddit is a platform that allows communities to grow and thrive, so those demographics change from subreddit to subreddit.

If that isn’t enough to grab your attention, surveys have found that 75% of users find Reddit a trustworthy source for making purchasing decisions.

For years now, it has been included heavily and prominently in Google search results, which have become even more visible due to reports following their inclusion in SGE results and with Google’s recent $60 million a year deal with Reddit to have real-time access to Reddit content and to use its content to train Google’s future AI models.

Speaking of Reddit’s visibility in Google’s search results, let’s take a closer look at why that deal is so important, especially to search marketers.

Reddit In Google Search, SGE, And Google’s Reddit Deal

For years, Reddit results have been prominently displayed in Google’s search results – so much so that users have even started adding the term “reddit” to the end of their search queries.

So often, you will see Google suggest search lines with the term “reddit” prefilled at the end.

Screenshot by author from search for [are purple mattresses good], Google, May 2024

Even without selecting the query that includes “reddit,” you will notice Reddit’s prominent placement in two places: discussions and forums, and Reddit sitelinks, which are both just below the ads and the first organic result.

Reddit resultsScreenshot by author from search for [are purple mattresses good], Google, May 2024

This was amplified by Google’s recent Helpful Content Update (HCU), which allowed platforms like Reddit and other forums to show up more frequently in search results,

Reddit’s ability to be helpful in satisfying a user’s search for information is so successful – in combination with reported shortages in new content for AI models from all major platforms – it is not surprising Google struck a deal with Reddit to show its content faster in search results and to use the content in training future AI models.

Since news of the deal between Reddit and Google was reported, there has been a lot of additional focus on Reddit’s visibility in Google’s search results.

Experts throughout the search industry report an increase in not only the total visibility of Reddit going up within search but also the speed at which a Reddit post is indexed and shown to users.

Google responded to concerns about Reddit showing up more in search results, saying that “some of the SEO folks who tend to be vocal on this platform (X) really dislike seeing more forum content in our search results. But actual searchers seem to like it. They proactively seek it out. It makes sense for us to be showing it to keep the search results relevant and satisfying for everyone.”

Google responded to concerns of Reddit showing up more in search resultsScreenshot by author from X (Twitter), May 2024

Although disputed by Google, Roger Montii wrote about one report of Reddit content being indexed within five minutes.

ChatGPT to Surface Reddit Content

Adding to the deal Reddit made with Google, it was recently reported that OpenAI has partnered with Reddit to surface their content in ChatGPT, adding to the clear value that both OpenAI and Google see in Reddit’s content today and in the future.

Of course, this has sparked a lot of interest in companies of all sizes. They want to figure out how their brands can participate and succeed on Reddit in hopes of increasing their visibility in Google’s search results, SGE, and ChatGPT and building their brand’s visibility amongst one of the most influential audiences on the internet today.

**Quick warning: Reddit requires genuine, long-term engagement and a strategy for success. So, I would definitely advise individuals and businesses to avoid trying to game, spam, or blindly jump into marketing on Reddit and take the time to really understand the platform, its audience, and your place of value within its communities.

Let’s look at how some major brands have been successful on Reddit in the past.

noosa Yoghurt

Noosa Yoghurt’s 2021 back-to-school campaign on Reddit was a great example of tapping into niche audiences to create engaging, user-driven content.

To capitalize on Reddit’s community of vocal yogurt enthusiasts, noosa launched a Flavor Poll that invited Redditors to upvote their favorite noosa flavors in the comments. This created a sense of community and interactivity around what could have been a standard poll.

Noosa Yoghurt’s 2021 back-to-school campaign on Reddit.Screenshot by author from Reddit, May 2024

After tallying the upvotes, noosa published a Promoted Post that showcased the results using a sleek custom infographic, highlighting the community’s favorites while also giving the brand important insight into consumer preferences.

Noosa published a Promoted Post that showcased the results.Screenshot by author from Reddit, May 2024

The results:

  • 49% increase in brand recall among Reddit users who were exposed to the campaign.
  • 30% increase in brand favorability.
  • 39% increase in purchase intent (15X the typical lift observed in the food vertical).
  • 50+ billion monthly views.

Sony Pictures Germany

To drum up excitement around the release of “Spider-Man: Across the Spider-Verse” in Germany, Sony Pictures Germany crafted a Reddit campaign that combined organic and promoted content to engage the platform’s robust fan communities.

The brand created a Reddit account under the protagonist’s name, u/MilesMorales, and used it to share exclusive content directly within Spiderman-related subreddits.

It also organized an AMA with the German voice actor Miles Morales to create a more personal connection with fans and promoted video posts featuring the movie trailer to amplify the excitement.

Sony Pictures Germany crafted a Reddit campaign.Screenshot by author from Reddit, May 2024

The results:

  • Sony Pictures Germany achieved a click-through rate (CTR) that was 344% higher than that of its standard paid media.
  • 831 upvotes.
  • 618,000 impressions.
  • The film remained No. 1 on the German movie charts for three consecutive weeks.

It is important to note that promoting your content and your brand on Reddit is definitely not the only value Reddit can bring you and your business.

Reddit is an amazing place to get honest feedback.

Whether you are trying to figure out what your target audience wants from your brand, test out a new feature or concept before investing and launching it openly, or even just to have continued open communication with your customers to support them and keep them connected to your brand, Reddit can help you succeed in an amazing way.

Transamerica Helping Reddit Make Dollars Make Sense

Transamerica’s campaign on Reddit is a great example of a company identifying an opportunity to connect with its target audience on the subreddit /r/finance.

This allows the company to better understand its customers’ needs and focus on content creation and future marketing plans.

Transamerica’s campaign on RedditScreenshot by author from Reddit, May 2024

Aligning itself with its audience by demonstrating awareness of the topics around personal finance happening in the subreddit, as well as acknowledging the Redditors working at the company, it asked what topics it could create “specifically for the reddit community” around the topic of finance.

It stayed involved and engaged throughout the campaign, responding to threads and maintaining a lighthearted and sometimes humorous tone.

Transamerica’s campaign on RedditScreenshot by author from Reddit, May 2024

After getting all the feedback it needed, it created content around the more popular requests, going as far as branding and designing them similar to Reddit.

IRA vs 401K venn diagramScreenshot by author from Reddit, May 2024

It even took the time to individually comment a link to the published content on its site, bringing attention back to the overall campaign and the content it created.

This campaign was 10 years ago, and it is still referenced as a core example of engaging on Reddit as a brand in a respectful, thoughtful, and meaningful way.

Why You Should Be On Reddit Wrapup

TL;DR: If your brand has something meaningful to say and is interested in truly connecting with your audience, then yes, you should be on Reddit.

These successful brand campaign examples showcase Reddit’s power when used correctly. With research to understand the specific communities you want to reach, Reddit can have exceptional performance compared to other channels.

The stakes are high to get it right because Reddit communities can be highly negative toward self-serving promotion. But if you put in the effort and solve people’s needs and problems, Reddit has the potential to be a high-performance channel.

Edit: Updated daily active users figure based on Reddit’s Q1 Earnings Report

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SEO

No Algorithmic Actions For Site Reputation Abuse Yet

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Looking up at an angle at the Google sign on the Head Office for Canada

Google’s Search Liaison, Danny Sullivan, has confirmed that the search engine hasn’t launched algorithmic actions targeting site reputation abuse.

This clarification addresses speculation within the SEO community that recent traffic drops are related to Google’s previously announced policy update.

Sullivan Says No Update Rolled Out

Lily Ray, an SEO professional, shared a screenshot on Twitter showing a significant drop in traffic for the website Groupon starting on May 6.

Ray suggested this was evidence that Google had begun rolling out algorithmic penalties for sites violating the company’s site reputation abuse policy.

However, Sullivan quickly stepped in, stating:

“We have not gone live with algorithmic actions on site reputation abuse. I well imagine when we do, we’ll be very clear about that. Publishers seeing changes and thinking it’s this — it’s not — results change all the time for all types of reasons.”

Sullivan added that when the actions are rolled out, they will only impact specific content, not entire websites.

This is an important distinction, as it suggests that even if a site has some pages manually penalized, the rest of the domain can rank normally.

Background On Google’s Site Reputation Abuse Policy

Earlier this year, Google announced a new policy to combat what it calls “site reputation abuse.”

This refers to situations where third-party content is published on authoritative domains with little oversight or involvement from the host site.

Examples include sponsored posts, advertorials, and partner content that is loosely related to or unrelated to a site’s primary purpose.

Under the new policy, Google is taking manual action against offending pages and plans to incorporate algorithmic detection.

What This Means For Publishers & SEOs

While Google hasn’t launched any algorithmic updates related to site reputation abuse, the manual actions have publishers on high alert.

Those who rely heavily on sponsored content or partner posts to drive traffic should audit their sites and remove any potential policy violations.

Sullivan’s confirmation that algorithmic changes haven’t occurred may provide temporary relief.

Additionally, his statements also serve as a reminder that significant ranking fluctuations can happen at any time due to various factors, not just specific policy rollouts.


FAQ

Will Google’s future algorithmic actions impact entire websites or specific content?

When Google eventually rolls out algorithmic actions for site reputation abuse, these actions will target specific content rather than the entire website.

This means that if certain pages are found to be in violation, only those pages will be affected, allowing other parts of the site to continue ranking normally.

What should publishers and SEOs do in light of Google’s site reputation abuse policy?

Publishers and SEO professionals should audit their sites to identify and remove any content that may violate Google’s site reputation abuse policy.

This includes sponsored posts and partner content that doesn’t align with the site’s primary purpose. Taking these steps can mitigate the risk of manual penalties from Google.

What is the context of the recent traffic drops seen in the SEO community?

Google claims the recent drops for coupon sites aren’t linked to any algorithmic actions for site reputation abuse. Traffic fluctuations can occur for various reasons and aren’t always linked to a specific algorithm update.


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