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AI Won’t Separate You From Your Competitors, But Your Content Strategy Could

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AI Won’t Separate You From Your Competitors, But Your Content Strategy Could

By Daniel Griggs, founder of ATX The Brand, a tech agency focused on solving problems and growing businesses.

No, I didn’t use artificial intelligence to write this article. And that will be an increasingly rare statement as content-generating software like ChatGPT, Jasper and Writesonic take over the digital marketing space.

If you’re like me, your social and news feeds have been flooded with information about these artificial intelligence softwares that seemingly have the potential to revolutionize how work gets done in most industries. This information ranges from projections about how bots will replace many jobs at tech companies to optimistic explorations of the creative possibilities now available to us. Whether you see this continuous progression of AI as a threat to your livelihood or the future of our civilization (or even just a fun plaything) there’s no doubt that AI-generated content is here to stay.

Because I work in website and app development and digital marketing, this topic comes up often with my staff and clients. I work with many small businesses that are wondering how AI generators like ChatGPT could save them money, time and energy on tasks that can now be easily automated. I even use AI within my own internal business processes. While the results have been mixed, it is clear that these AI softwares are learning more every day, becoming more nuanced and versatile—and becoming even more difficult to detect. While my content strategy team can still tell the difference between some articles written by AI versus by a human, that gap is quickly narrowing.

I’ve always been someone who embraces new technology and is excited to try the latest innovations to see how they can grow my business. While I think AI opens up a lot of new potential, there are also some serious limitations. Here’s why I think AI is a fantastic tool, but it will still only serve as a piece of the whole pie:

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You need the system and the skills to be successful.

The reality is that any new system is worthless if you don’t have the skills to apply it to your business effectively. What good is the ability to generate 10 blog posts in an hour if you don’t know how to market that content in a way that will produce results? I have a client in the home services business who provides appliance repair services in his local area. He began using an AI generator to create articles for his website to generate more traffic. While he increased his content output, he didn’t increase leads. What he didn’t have was a strategy to reach his target audience. He had a lot of content just sitting on his site.

We came in and broke down the necessary details, such as all the geographical areas he serviced, the average age range of his target audience, the median income of his ideal customers, the most serviced appliances and more. With this additional information, we were then able to better understand exactly who we needed to create the content for. This allowed us to know the best channels to market the content and ensure that the AI generator produced better-customized content that fit his customers’ needs.

It’s one thing to use AI to generate content, but you need to know how to leverage it. If a tree falls in the forest and no one hears it, did it really fall? In the same way, if you massively upscale your content output but no one sees it (or worse, they see it and don’t care about it), how does that help your business?

Content writers may fade, but content strategists will increase.

Content strategists break down who the target audience is for clients, what their problems are and how to position their services or products as the solution for their customers’ needs. They also often possess the knowledge of how to use modern AI content-generating softwares to produce content that increases leads. Content strategists can see a client’s business from a “bird’s eye view,” which allows them to be more intuitive with their approach because the AI is doing the majority of the leg work.

Robots aren’t producing new, original thoughts. While AI might speed up the content writing process, there will always be a need for content or marketing strategists who can make it produce results. While there are programs that can create landing pages and marketing funnels, there will always be the need for creativity. Without a thorough understanding of the nuances of a product or service, a company’s unique brand, its business goals and its target audience, AI-generated websites can potentially be generic and bland at best and misleading at worst.

Authenticity will always stand out.

In a world that is completely saturated by content, what will really set your business apart is authenticity. Every day we are completely bombarded with influencers and advertisers vying for our attention. And our attention has become one of the most valuable resources we have. This is why, in most cases, quality will win out over quantity. It will pay off in the long term to focus on producing high-quality content that really connects with your audience—even if that means creating less of it. In my experience, people value authenticity and they will pay attention to it.

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If you’re using AI to improve your business processes and output, great. It is a huge shift moving us into the future, and we need to keep up with those shifts. But, based on my experience using various AI softwares for the past 10 years, I highly recommend that you be even more strategic in your approach. Both you and your competitors will now be on even playing fields, utilizing these futuristic softwares. How will you make sure it reaches your customer base? What will you do to make sure yours is unique and overshadows your competitors?

Artificial intelligence is a tool and is only as good as the content you feed it, the people who manage it and the structures you have in place to support it.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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