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As Twitter Continues to Break, Musk Seeks Answers About Declining Engagement on His Tweets

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As Twitter Continues to Break, Musk Seeks Answers About Declining Engagement on His Tweets

Look, if you told me that Twitter is going to turn everything around, and Twitter Blue take-up will increase significantly, and it’ll be revenue positive, and Elon Musk will win out once again, I wouldn’t dismiss that outright.

But it’s getting harder to see the light at the end of the Twitter 2.0 tunnel, which seems to getting narrower and narrower the more Elon and Co. continue on with their plans.

This week, reports have emerged that amid a major outage, and various explorations of concerns that the app is simply not working like it should, Elon Musk pulled a group of engineers aside to instead talk about engagement on his own profile instead.

As reported by Platformer:

“This is ridiculous,” [Musk] said, according to multiple sources with direct knowledge of the meeting. “I have more than 100 million followers, and I’m only getting tens of thousands of impressions.”

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Musk was so incensed by his declining engagement rates that he demanded an investigation, in order to get the bottom of why people weren’t interacting with his every thought like they used to.

Now, of course, this could also have been an exploration of broader algorithmic issues – while using himself as the case in question, Musk could also be exploring a bigger issue with tweet reach and engagement, which could impact all users.

But evidently, it was a very personal issue for Big E.

“Employees showed Musk internal data regarding engagement with his account, along with a Google Trends chart. Last April, they told him, Musk was at “peak” popularity in search rankings, indicated by a score of “100.” Today, he’s at a score of nine. Musk did not take the news well. ‘You’re fired, you’re fired’, Musk told the engineer.

The story both seems crazy and totally plausible, especially given the way that Elon has focused on his Twitter profile as a proxy for his overall popularity – which it definitely is not.

In the most recent Tesla earnings call, Elon was asked about how his questionable tweets could be impacting Tesla’s popularity.

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“Let me check my Twitter account. Okay, so I’ve got 127 million followers and it continues to grow very rapidly. That suggests that I’m reasonably popular. Might not be popular with some people. But for the vast majority of people, the follow account speaks for itself.”

Of course, many people are following Elon Musk for different reasons, and your follower count is not indicative of, really, anything. But Elon seems to have intertwined his ego with his engagement numbers, which is likely, partly why he bought the platform in the first place, while it’s also why his recent engagement declines are a major concern to him.

But Twitter has far bigger issues than Elon’s whims.

The app suffered a significant outage this week, and is experiencing ongoing problems including load drop-outs, incorrect error messages, issues with the new Twitter Blue, and more.

And amid all of this, Twitter also needs to money. Much more, in line with Elon’s ambitious targets.

It’s hard to see more people looking to pay Twitter to use the app when it doesn’t always work, and it’s difficult to maximize engagement when users are struggling to undertake basic functions.

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So, yeah, of course, Elon could still turn things around, and Twitter’s various projects and experiments could all come good, and Elon might just be a genius and we can’t all see it.

But definitely, I can’t see it, not in the case of Twitter 2.0.

And with more advertisers turning away, and subscription take-up sputtering, surely Elon knows that his own minor gripes are not the focus at this stage.

It doesn’t seem like a path to ultimate success. Maybe it’s all a part of the process. But the ‘process’ seems less calculated every day.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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