Connect with us

WORDPRESS

8 Best Live Chat Plugins for Your WordPress Website

Published

on

8 Best Live Chat Plugins for Your WordPress Website

You might see a chat box asking you to help you when you visit a website. It may start a conversation depending on what you do on the page.

This is what a live chatt plugin does. To allow real-time communication between customers and visitors on your website, you can install a livechat plugin.

When you install a chat plugin, a live chat widget is automatically added to the bottom left or right corner of your website.
Chat is a great way to offer immediate help to your customers. This allows customer service agents to communicate with customers in real time. A live chat plugin is essential for professional websites. It provides instant solutions to visitors’ questions and concerns.

A abandoned cart is undoubtedly one the greatest enemies of the eCommerce sector, reducing sales and revenue by half. Both small and large businesses can be affected by it.
Potential customers who abandon their carts are most likely to abandon it due to delayed responses, poor customer service via email, and slow turnaround times.

Live chat plugins are the best solution for this problem. This plugin allows you to offer immediate support and assistance, which can lead to higher sales. Let’s look at the benefits of including a live chat plugin to your WooCommerce store. Also, let’s see some of our top recommendations.

What are the advantages of using a live chat plugin?

For the following reasons, businesses prefer connecting with website visitors and customers using live chat:

Quick issue resolution

Nobody likes to wait for hours or even days to get answers to simple questions or queries. People would usually lose interest and move on to another website with better service or forget about the purchase altogether. The number one aspect of an excellent customer experience is instant issue resolution.

You can deliver the kind of real-time service that clients expect by investing in a live chat plugin. Answering queries for a few minutes could save you hours of back-and-forth support correspondence. You save a lot of time by responding to clients’ questions instantly in a chat format.

Reduce cart abandonment

When a visitor adds a product to their cart but does not complete the transaction, this is known as cart abandonment. As discussed, you’ll want to cut down on this as much as possible. This is something that live chat plugins can help you with.  You can quickly resolve any lingering doubts or uncertainties that clients may have by using a live chat service.

Many plugins can also trigger cart recovery emails with optional discount coupons to encourage them to complete the purchase process.

By providing real-time sales assistance, a live chat plugin can help to prevent cart abandonment.

Increase conversions

To assist customers in making quick decisions, businesses must be swift in responding to sales inquiries. Most people who shop online or even in brick-and-mortar stores are guilty of making purchases impulsively.

Live chat is an excellent way to convince visitors to buy anything on the spur of the moment. Your customer support agents can assist clients in feeling confident in making impulse purchases, much as sales staff do in person. They can quickly respond to any queries customers may have, reducing the likelihood that they will lose interest and leave without completing the sale.

Boost customer loyalty and retention

Your support agents will be able to convert every interaction with customers into an outstanding experience by providing timely responses to product or support questions and boosting customer loyalty and retention with the help of a live chat plugin for your website. Brands that actively communicate with visitors are way more likely to convert visitors into paying customers. This very same group of customers also tends to spend more, with a high average cart value.

8 Best Live Chat Plugins for Your WordPress Website

LiveChat

LiveChat is a powerful WordPress plugin that provides active chat invites that send customized messages. It also initiates the conversation when a visitor satisfies certain conditions, like the number of pages viewed or even the time a user spends on the site.  Multiple chat sessions can be active at the same time, canned responses to FAQs can be sent, and files can be sent directly from the chatbox.

Chat widgets can be placed on any page of your website, including the Checkout page. The LiveChat WordPress plugin makes it simple to link your site with their product.

The chatbox is user-friendly and straightforward. However, the cost of the plugin may vary depending on the number of support agents you want to add.

WSChat – ELEX WordPress Live Chat Plugin

WSChat is a feature-rich, compact, user-friendly, and AI-integrated intelligent live chat plugin for WordPress, that allows you to effortlessly connect with customers and convert their problems into actionable support tickets. It is integrated with Google Dialogflow, which allows you to trigger automated conditioned responses to their inquiries. This plugin stands out from the crowd with complex capabilities including video recording and sharing, sending attached files, the ability to send chat history to email addresses, and accept support feedback. WSDesk – WordPress Helpdesk & Customer Support Ticket System Plugin can also be easily integrated into WSChat which helps you to easily convert a chat conversation into a support ticket if it requires prolonged assistance.

Olark

Olark’s live chat capabilities are the best for connecting with website visitors and customers instantaneously.  Because it continuously refreshes customer information, this WordPress live chat provides quick access to information and insights. If you want to optimize products and services based on consumer insights, Olark is the best WordPress chat plugin to use. It records all sessions and website clicks. It is an excellent tool for businesses who want to better understand their visitors and eventually help increase sales with the help of their findings. Businesses can respond to customer issues as soon as possible and obtain practical insights into what they expect to build long-term connections with loyal customers.

Tawk.to

Tawk.to is a great choice for people who want a variety of features for a reasonable fee. It enables businesses to track and communicate with website visitors, reply to support tickets, and offer a help desk where customers can go through the knowledge base. Tawk.to is a 100% free way to add chat capabilities to your website. Real-time visitor activity analytics, chat logs, language translation, and more are just a few of its fantastic features. Plus, it’s absolutely free to use, however removing the Tawk.to logo from chats will cost you $15 per month.

Zendesk

ZenDesk is a well-known customer relations platform that includes a variety of software applications. ZenDesk is an all-in-one management solution that is suitable for users that wish to administer everything from a single location. This is especially helpful if you want to communicate with people via different channels, such as Facebook, and manage all of those chats on your website. With intelligent features like activity-based prompts, Zendesk’s live chat plugin for WordPress optimizes your customer support.

Intercom

Intercom is a renowned communication platform that provides live chat that assists businesses in strengthening connections with customers across their journey using instant messaging. With the help of the plugin’s conversational support funnel, it is possible to provide excellent support at a large scale. Unlike many of its competitors, the plugin is lightweight and sleek, making it feel less stuffy and more personalized. Ai bots, product demonstrations, compatibility with Slack and Facebook are among the various beneficial features of the plugin. If you have a higher budget and want a more tailored approach to customer support, Intercom is a fantastic option.

Tidio WordPress Plugin

For those looking to add simple chat assistance to their website, Tidio is a good, economical solution. It’s mostly a chat service with some email marketing capabilities thrown in for good measure. All of it is controlled through a centralized platform, making it much easier to respond to any customer concerns. It is easy to configure, user-friendly, and includes email and Facebook Messenger integration. Incoming visitor notification is one of Tidio’s core features, allowing your support agents to communicate with customers as soon as they visit your website. Plus, because Tidio incorporates chatbots, you can relieve your service employees of a lot of the manual work.

HubSpot Live Chat

If you want to track all of your marketing activities as well as live chat and its insights from one centralized platform, the HubSpot live chat is an excellent choice for you. The WordPress live chat plugin from HubSpot allows you to use your WordPress site to connect with visitors using chatbots and live chat, among other things. HubSpot’s Plugin for WordPress includes an email layout builder, marketing automation, HubSpot’s freemium Customer relationship management, and built-in data monitoring, in addition, to live chat capabilities. The HubSpot WordPress plugin is free to use, but advanced functionality will need a premium version.

To Conclude

Adding a live chat plugin to your website is an excellent approach to add a personalized component. Whichever live chat plugin you choose, it will almost certainly have a variety of different features that will meet your company’s requirements. There are many options to choose from, so you should have no trouble finding one that meets your requirements. You can improve your communication with customers, decrease support time, gather more information, and boost profits by implementing one of the plugins listed above. If you have any questions regarding live chat plugins, please let us know in the comments section below.

WORDPRESS

An Easy Path Over to WordPress.com – WordPress.com News

Published

on

An Easy Path Over to WordPress.com – WordPress.com News

If the recent Gumroad price change announcement has you considering a migration from Gumroad to WooCommerce, we’re here to welcome you with open arms. Changing eCommerce platforms may seem like a big hurdle to overcome, but we have an expert team in place to help you migrate your Gumroad store to the WordPress.com eCommerce Plan with WooCommerce.

With lower fees and transparent pricing, you’ll improve your margins and expand your earning potential. 

We’ve also created a tailored migration guide to walk merchants through importing from Gumroad to WooCommerce. This step-by-step process requires no technical expertise and will enable you to seamlessly transition your store.

When the import is complete, you’ll have a ready-to-go site with your content preloaded. Your customers will never know the difference. 

If you’re looking to get help moving from Gumroad, reach out now.


Join 96,859,720 other subscribers

Source link

Continue Reading

WORDPRESS

New WordPress.com Themes for January 2023 – WordPress.com News

Published

on

New WordPress.com Themes for January 2023 – WordPress.com News

Five beautiful new WordPress.com themes, including our new default theme, Twenty Twenty-Three.

The WordPress.com team is always working on new design ideas to bring your website to life. Below you’ll find the four newest themes that we’ve added to our library, with beautiful options for food-based businesses, podcasts, and bloggers.

To install any of the below themes, click the the name of the theme you like, which brings you right to the installation page. Then simply click the “Activate this design” button. You can also click “Open live demo,” which brings up a clickable, scrollable version of the theme for you to preview.

Premium themes are free to use for any user on a Premium plan or above, or can be purchased individually by those with free sites or Personal plans.

You can explore all of our themes by navigating to the “Themes” page, which is found under “Appearance” in the left-side menu of your WordPress.com dashboard. Or, just click here:


Twenty Twenty-Three is designed to take advantage of the new design tools introduced in WordPress 6.1.

With a clean, blank base as a starting point, this default theme includes ten diverse style variations created by members of the WordPress community.

Whether you want to build a complex or incredibly simple website, you can do it quickly and intuitively through the bundled styles or dive into creation and full customization yourself.

Click here to view a demo of this theme.


Tazza puts the spotlight on your products and your customers. This theme leverages Woo Commerce to provide you with intuitive product navigation and the patterns you need to master digital merchandising.

Click here to view a demo of this theme.


Calyx is a minimalist theme designed for single-page websites. Featuring a coming-soon pattern on the homepage, Calyx is a perfect choice to spread the word about the upcoming opening of a cafe, restaurant, or bar.

Click here to view a demo of this theme.


Muscat is a simple blogging theme with grid post templates and a centered post layout. Its geometric sans-serif typography contributes to a delightful, comfortable, and modern reading experience.

Click here to view a demo of this theme.


Loudness is a bold opinionated theme created with music education in mind. Use Site Editor tooling and relevant patterns to create a unique experience.

Click here to view a demo of this theme.


Stay tuned for more updates about new themes, patterns, blocks, and other exciting product updates! And be sure to click below to take a look at the entire showcase of themes we offer:


Join 96,853,745 other subscribers

Source link

Continue Reading

WORDPRESS

A New Way to Ignite Your Growth on WordPress.com – WordPress.com News

Published

on

A New Way to Ignite Your Growth on WordPress.com – WordPress.com News

Introducing Blaze. Turn your site content into clean, compelling ads that run across millions of sites on WordPress.com and Tumblr.

At WordPress.com we’re always looking for ways to make building and running your web site simpler and more impactful (and more fun!).

One of the biggest challenges for any site owner is finding your readers, fans, customers, or subscribers. Until now, promoting your WordPress.com web site required multiple tools, online accounts, professional design and marketing skills, and – yes – lots of money.

That’s why we’re excited to announce Blaze, a new tool allowing anyone with a WordPress blog to advertise on WordPress.com and Tumblr in just a few clicks. How? By turning your site content into clean, compelling ads that run across our millions-strong network of blogs.

How Blaze works

If your website is hosted on WordPress.com, then head to wordpress.com/advertising and select your website — you’ll see a list of recent posts and pages you can promote. If your WordPress site isn’t hosted on WordPress.com, you can take advantage of Blaze through the Jetpack plugin.

Alternatively, when viewing the post or page list in your WordPress.com dashboard, click the ellipses (three dots) next to any individual post/page to bring up a new menu, then click “Promote with Blaze.”

Now you’ll be in the Blaze Campaign Wizard.

Step 1: Design your ad. The wizard automatically formats your content into a beautiful ad, but you can adjust the image and text however you like.

Step 2: Select your audience. Want to target the whole world? Only people in certain areas? Folks who are reading content about a specific category, like movies or sports? As you adjust these settings, you’ll see our estimate of how many people you’ll reach.

Step 3: Select your dates and set your budget. Run your ad for up to 28 days. As you update your budget and dates, we’ll tell you how many more people you’ll reach.

Step 4: Finish and pay. We may offer the lowest ad prices in the industry, but we also protect your content with a system backed by Verity and Grapeshot. So rest easy knowing that your ads will only show up where they’re supposed to — and nowhere you’d feel strange about.

Once your ad is running, you can check how it’s doing in the “Campaigns” tab of the advertising page.

Our campaigns are billed weekly based on how many times your ad is shown, so you’ll only ever pay for what you signed up for. As always, you can find even more details about this tool on our support page.

This feature is currently only available to users with “English” set as their primary language, but we’re working hard on bringing it to other languages as well.

Let us know what you think about Blaze!

We’re excited to launch this powerful new feature, and we’re eager to get feedback. If you have any questions about it, challenges while using it, or ideas to make it better, please share them with our team. We’ll make sure a real person reads through all of the feedback, and we’ll be working tirelessly to make sure that this tool is something valuable for you.


Join 96,844,605 other subscribers

Source link

Continue Reading

Trending

en_USEnglish