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Why Creating Competitor Link Gaps Is Just as Important as Closing Them

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Why Creating Competitor Link Gaps Is Just as Important as Closing Them

The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

In SEO and digital PR, there is a lot of discussion surrounding how and why brands need to close backlink gaps in order to rank high and be competitive in the SERPs.

But what about tackling competitive SEO from the opposite direction by creating link gaps?

In this post, I’ll share a framework that we use at JBH to help us create hyper-niche and relevant digital PR campaigns that will earn links on sites where our clients’ competitors aren’t found, and highlight the strategic importance of creating these gaps for SEO success.

What are link gaps, and how do we find them?

On a very basic level, a link gap is the difference between the sites linking to multiple competitors, but not to you.

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It’s really easy to discover these sites by performing a link gap analysis (using a tool like Moz’s Link Intersect Tool), comparing the backlinks you have to those of your competitors. At the end of your analysis, you’re left with a list of websites you should try and earn a link from — this is called closing the link gap, and is common in most SEO strategies.

Closing link gaps makes a lot of sense. For example, if someone is linking to a site in a particular industry or vertical, it’s likely they’d be keen to link to a similar site. And if your competition is ranking well, then you’d expect those links to be contributing to that.

But if we flip that theory around and start to think about creating backlink gaps as opposed to closing them, then we become more proactive in our approach to link building, as opposed to simply reacting to the competition.

Create link gaps in competitive industries with an audience-first mindset

If you’re trying to earn or build links for brands in very competitive industries, it can be tempting to follow the competition and simply copy their link strategy to prove you’ve done everything you can. I’d like to share a different approach, and it involves thinking audience-first rather than backlink first.

The idea behind this technique is to generate links from sites that are:

  1. Topically relevant to the industry your brand or client operates in

  2. High quality and non-spammy

  3. Not feature a link to any of your competitors

For this technique to work, we still need to have a good understanding of the competitor link landscape. By using Link Intersect, we can see where our competitors are focusing their link building efforts. We’ll red flag that information in our strategy and do something completely different.

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For most industries and sectors, there will be “business as usual” topics that their PR teams might use to generate coverage and links.

  • A personal finance brand might talk about how to get the best exchange rate on travel money

  • An alcoholic beverage brand might share some recipes for summer cocktails to enjoy in the garden

  • A car insurance brand might warn drivers not to wear flip flops when driving in a heatwave

These are all interesting and relevant subjects, but they are not going to achieve the unique links for the purposes of creating a link gap between you and your competitors.

Case Study: How we identified niche link targets for a well-established brand in a competitive vertical

For an established brand in the UK holiday industry, the objective was to earn links from entirely new referring domains, as well as create a link gap between them and their competitors.

The initial link gap analysis highlighted that there wasn’t much difference between the key players. As they were all well established brands in the vertical, all brands had earned backlinks from the usual and expected outlets, so we spotted a really great opportunity to develop a new link gap.

Identify new audiences by asking the most important questions

As mentioned above, instead of thinking “link first”, we take a step back and think “audience first”. We have to step into the shoes of our audience, and to do that, we create a checklist of questions to help frame our thinking.

For the UK holidays brand we wanted to know:

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  • What drives them? What are the passions and interests of our intended audience?

  • What makes them tick and click? What actions do the audience take before and after using your product or service?

  • What do they care deeply about? Their close family and friends? Finances? Pets?

  • Problem solving? What do the audience need and what problems does your product or service solve?

Once we answer all of the audience questions, we have a solid starting point to pinpoint those niche audiences.

Using a mind mapping tool like MindNode, we can then get to work on expanding out those primary and secondary audiences:

These audiences will look different for every industry, but it’s easy to see how each of the audiences we identified might be interested in booking a holiday in the UK.

Let’s take “work from anywhere” as the primary audience to explore first. If you’re a freelancer who works primarily online, it’s likely that you’ll be able to work from anywhere with a decent internet connection. So, taking a UK holiday whilst working at the same time is an option and therefore relevant to the audience.

But who else can work from anywhere? Here, we can also identify four secondary audiences who could also be targeting our content:

Same keyword map with a circle around specific keywords for the term

The results of this audience-led approach to digital PR

Following this approach, over a third (35%) of the links that JBH secured were from completely new referring domains, and (at the time of writing) none of the brand’s competitors had links from those domains either, proving that an audience-led approach to digital PR can put space between you and your competitors.

How to find suitable sites and link targets

Now that we’re happy that the “work from anywhere” audience group would be suitable to target, our next steps are to identify the sites we want to target for links.

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It makes sense to do this before we start to create any content, as we’ll assess:

  • Quantity of sites: Are there enough sites to target?

  • Quality of sites: Are the sites high enough quality?

  • Topics of interest: What conversations are trending and can we add value to them?

  • Targeted by the competition? Have our competitors got links on here yet?

  • Will they share our content? Is it likely they will take content on an editorial basis? We don’t want to target any sites who require payment for coverage

Searching manually with Google

This technique is old but gold, and it’s probably the most effective way to find new sites to pitch your content to. We search for terms relevant to the audience we’re looking to target, and make a list of the sites that pop up, noting down journalist/author names, the domain authority of the sites, any similar content, and how likely they are to take content from us.

Top tip! Drill down your settings in Google’s tools. Try changing the country or changing the “last published” date to see more sites in the search engine results.

Discovering similar sites

Download a free tool called SimilarSites from Chrome’s web store. When you find a site that looks perfect for the niche audience you’re targeting, click on the extension to be shown a list of sites that might also work. Simply add them to your outreach list to use later.

There are plenty of other prospecting techniques you can use to find link targets, but you should now have a list of relevant publications that may be interested in your content – it’s time to start thinking about the type of content you could share!

Content ideas for niche link targets

How boundaries can help

It’s worth mentioning at this point that having boundaries for brainstorms can actually make this part of the process much easier.

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In 2006, a team of architects wanted to study how having a fence around a playground would impact children and how they play. They observed children playing on a playground surrounded by a fence and compared it to children playing on a playground without the physical boundary of a fence. They found a striking difference in how the children interacted with the space.

Illustration of the playground study.

On the playground without the fence (1), the children gathered around the teacher and were reluctant to explore the space. On the playground with the fence (2), the children explored the entire playground, feeling more free.

The study concluded that the boundary (in this case a fence) made the children feel more at ease to explore and play.

We can draw parallels with this. By providing some boundaries and a specific problem to solve, we can actually improve the creative process.

“The three Rs”: A framework to develop content ideas for niche link targets

The content ideas we produce need to resonate with our niche audience, so we need to get immersed in the topics they care about. And there are some unique and perhaps unexpected ways we can do this. Before you start thinking about creative content, ensure you follow the Three R’s:

Research

  • Reddit – join subreddits related to the audience you want to target – Reddit is the front page of the internet and it’s likely you’ll find your audience there

  • Quora – discover the questions your audience want to know the answers to

  • Facebook Groups – joining very audience specific groups lets you see the genuine conversations that the community are having

  • Buzzsumo – discover the topics that are trending and getting tons of engagement and clicks on social media

React

  • Google Alerts – Set up alerts for keywords and phrases surrounding your identified topics ie: work from anywhere

  • Google Trends – Check to see if any topics are experiencing a spike in searches as this can highlight the popularity of trends

  • #JournoRequest / Response Source / HAROKeep an eye on the type of requests that journalists are making to see if they match the style of content you’re planning

Relevance

  • Audience — would my client or brand’s audience be interested in this content?

  • Authority — is my client or brand an authority on the subject? Could they be interviewed about it?

  • Keywords — does it contain keywords that we want to rank for, and do we have a page on the site that makes sense to link to?

  • Newsworthiness — will journalists care about what we are saying? What are we adding to the conversation?

A strategic approach can give you the competitive edge, but it’s all about the set up

It is so easy to get carried away chasing the tail of your competition, but with this approach, you’ll begin to create content designed specifically for niche audiences that creates beneficial gaps between you and your competitors. Remember, there’s no better link to build than one that the competition doesn’t have yet.

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How To Develop a Great Creative Brief and Get On-Target Content

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How To Develop a Great Creative Brief and Get On-Target Content

Every editor knows what it feels like to sit exasperated in front of the computer, screaming internally, “It would have been easier if I’d done it myself.”

If your role involves commissioning and approving content, you know that sinking feeling: Ten seconds into reviewing a piece, it’s obvious the creator hasn’t understood (or never bothered to listen to) a damn thing you told them. As you go deeper, your fingertips switch gears from polite tapping to a digital Riverdance as your annoyance spews onto the keyboard. We’ve all been there. It’s why we drink. Or do yoga. Or practice voodoo.

In truth, even your best writer, designer, or audiovisual content creator can turn in a bad job. Maybe they had an off day. Perhaps they rushed to meet a deadline. Or maybe they just didn’t understand the brief.

The first two excuses go to the content creator’s professionalism. You’re allowed to get grumpy about that. But if your content creator didn’t understand the brief, then you, as the editor, are at least partly to blame. 

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Taking the time to create a thorough but concise brief is the single greatest investment you can make in your work efficiency and sanity. The contrast in emotions when a perfectly constructed piece of content lands in your inbox could not be starker. It’s like the sun has burst through the clouds, someone has released a dozen white doves, and that orchestra that follows you around has started playing the lovely bit from Madame Butterfly — all at once.

Here’s what a good brief does:

  • It clearly and concisely sets out your expectations (so be specific).
  • It focuses the content creator’s mind on the areas of most importance.
  • It encourages the content creator to do a thorough job rather than an “it’ll-do” job.
  • It results in more accurate and more effective content (content that hits the mark).
  • It saves hours of unnecessary labor and stress in the editing process.
  • It can make all the difference between profit and loss.

Arming content creators with a thorough brief gives them the best possible chance of at least creating something fit for purpose — even if it’s not quite how you would have done it. Give them too little information, and there’s almost no hope they’ll deliver what you need.

On the flip side, overloading your content creators with more information than they need can be counterproductive. I know a writer who was given a 65-page sales deck to read as background for a 500-word blog post. Do that, and you risk several things happening:

  • It’s not worth the content creator’s time reading it, so they don’t.
  • Even if they do read it, you risk them missing out on the key points.
  • They’ll charge you a fortune because they’re losing money doing that amount of preparation.
  • They’re never going to work with you again.

There’s a balance to strike.

There’s a balance to be struck.

Knowing how to give useful and concise briefs is something I’ve learned the hard way over 20 years as a journalist and editor. What follows is some of what I’ve found works well. Some of this might read like I’m teaching grandma to suck eggs, but I’m surprised how many of these points often get forgotten.

Who is the client?

Provide your content creator with a half- or one-page summary of the business:

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  • Who it is
  • What it does
  • Whom it services
  • What its story is
  • Details about any relevant products and services

Include the elevator pitch and other key messaging so your content creator understands how the company positions itself and what kind of language to weave into the piece.

Who is the audience?

Include a paragraph or two about the intended audience. If a company has more than one audience (for example, a recruitment company might have job candidates and recruiters), then be specific. Even a sentence will do, but don’t leave your content creator guessing. They need to know who the content is for.

What needs to be known?

This is the bit where you tell your content creator what you want them to create. Be sure to include three things:

  • The purpose of the piece
  • The angle to lead with
  • The message the audience should leave with

I find it helps to provide links to relevant background information if you have it available, particularly if the information inspired or contributed to the content idea, rather than rely on content creators to find their own. It can be frustrating when their research doesn’t match or is inferior to your own.

How does the brand communicate?

Include any information the content creators need to ensure that they’re communicating in an authentic voice of the brand.

  • Tone of voice: The easiest way to provide guidance on tone of voice is to provide one or two examples that demonstrate it well. It’s much easier for your content creators to mimic a specific example they’ve seen, read, or heard than it is to interpret vague terms like “formal,” “casual,” or “informative but friendly.”
  • Style guide: Giving your content creator a style guide can save you a lot of tinkering. This is essential for visuals but also important for written content if you don’t want to spend a lot of time changing “%” to “percent” or uncapitalizing job titles. Summarize the key points or most common errors.
  • Examples: Examples aren’t just good for tone of voice; they’re also handy for layout and design to demonstrate how you expect a piece of content to be submitted. This is especially handy if your template includes social media posts, meta descriptions, and so on.

All the elements in a documented brief

Here are nine basic things every single brief requires:

  • Title: What are we calling this thing? (A working title is fine so that everyone knows how to refer to this project.)
  • Client: Who is it for, and what do they do?
  • Deadline: When is the final content due?
  • The brief itself: What is the angle, the message, and the editorial purpose of the content? Include here who the audience is.
  • Specifications: What is the word count, format, aspect ratio, or run time?
  • Submission: How and where should the content be filed? To whom?
  • Contact information: Who is the commissioning editor, the client (if appropriate), and the talent?
  • Resources: What blogging template, style guide, key messaging, access to image libraries, and other elements are required to create and deliver the content?
  • Fee: What is the agreed price/rate? Not everyone includes this in the brief, but it should be included if appropriate.

Depending on your business or the kind of content involved, you might have other important information to include here, too. Put it all in a template and make it the front page of your brief.

Prepare your briefs early

It’s entirely possible you’re reading this, screaming internally, “By the time I’ve done all that, I could have written the damn thing myself.”

But much of this information doesn’t change. Well in advance, you can document the background about a company, its audience, and how it speaks doesn’t change. You can pull all those resources into a one- or two-page document, add some high-quality previous examples, throw in the templates they’ll need, and bam! You’ve created a short, useful briefing package you can provide to any new content creator whenever it is needed. You can do this well ahead of time.

I expect these tips will save you a lot of internal screaming in the future. Not to mention drink, yoga, and voodoo.

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This is an update of a January 2019 CCO article.

Get more advice from Chief Content Officer, a monthly publication for content leaders. Subscribe today to get it in your inbox.

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Cover image by Joseph Kalinowski/Content Marketing Institute

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Quiet Quitting vs. Setting Healthy Boundaries: Where’s The Line?

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Quiet Quitting vs. Setting Healthy Boundaries: Where's The Line?

In the summer of 2022, we first started hearing buzz around a new term: “Quiet quitting“.

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Microsoft unveils a new small language model

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Microsoft unveils a new small language model

Phi-3-Mini is the first in a family of small language models Microsoft plans to release over the coming weeks. Phi-3-Small and Phi-3-Medium are in the works. In contrast to large language models like OpenAI’s ChatGPT and Google’s Gemini, small language models are trained on much smaller datasets and are said to be much more affordable for users.

We are excited to introduce Phi-3, a family of open AI models developed by Microsoft. Phi-3 models are the most capable and cost-effective small language models (SLMs) available, outperforming models of the same size and next size up across a variety of language, reasoning, coding and math benchmarks.

Misha Bilenko Corporate Vice President, Microsoft GenAI

What are they for? For one thing, the reduced size of this language model may make it suitable to run locally, for example as an app on a smartphone. Something the size of ChatGPT lives in the cloud and requires an internet connection for access.

While ChatGPT is said to have over a trillion parameters, Phi-3-Mini has only 3.8 billion. Sanjeev Bora, who works with genAI in the healthcare space, writes: “The number of parameters in a model usually dictates its size and complexity. Larger models with more parameters are generally more capable but come at the cost of increased computational requirements. The choice of size often depends on the specific problem being addressed.”

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Phi-3-Mini was trained on a relatively small dataset of 3.3 trillion tokens — instances of human language expressed numerically. But that’s still a lot of tokens.

Why we care. While it is generally reported, and confirmed by Microsoft, that these SLMs will be much more affordable than the big LLMs, it’s hard to find exact details on the pricing. Nevertheless, taking the promise at face-value, one can imagine a democratization of genAI, making it available to very small businesses and sole proprietors.

We need to see what these models can do in practice, but it’s plausible that use cases like writing a marketing newsletter, coming up with email subject lines or drafting social media posts just don’t require the gigantic power of a LLM.



Dig deeper: How a non-profit farmers market is leveraging AI

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