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Top 10 SaaS Application Trends You Need to know in 2022



Top 10 SaaS Application Trends You Need to know in 2022

Software as a  service model has gained immense popularity in the past few years. It offers cutting-edge solutions in a wide range of industries. SaaS application development model provides a lot of cost-effectiveness and flexibility making it an amazing option for business models and industries. Currently, there is huge competition among SaaS products. As per the latest report by DevSquad, SaaS spending across companies of all sizes will reach $500 billion by 2023.

To gain a competitive edge SaaS application development companies are adopting modern technologies. In this blog, we will discuss the top 10 SaaS application trends you need to know in 2022. But before that, it is important to understand what is SaaS and how popular it is. So let’s get started.

Table of contents

What is SaaS?

Some popular organizations that use SaaS

Top 10 SaaS Application Trends

  • Artificial Intelligence
  • Machine learning
  • Low code popularity
  • Micro SaaS
  • Vertical Saas
  • SaaS analytics
  • Focus on Mobile
  • Migration to PaaS
  • Data Security
  • White labeling


What is SaaS?

Saas or software as a service is a method of software delivery in which software is accessed through an online subscription rather than installed on individual computers. This process saves a lot of time spent on installation and maintenance. It allows us to access applications from anywhere and anytime using the internet. Some of the significant advantages of using SaaS are enhanced scalability, highly cost-effective, time-saving, fosters high security, and a lot more.

SaaS is used by top organizations like Salesforce, Zoom, Slack, GSuite, Hubspot, Shopify, and Netflix. As per the latest reports by DevSquad 80% of the businesses plan to make all their systems SaaS by 2025. Software as a service has a really promising future and it will continue to grow further. So till now, you have got a clear idea about SaaS now let’s move to the next section and discuss the top 10 SaaS application trends in 2022.

Top 10 SaaS Application Trends

Now we have explored the key characteristics of Software as a service. Now is the time to dive deeper into the top ten SaaS application trends. So let’s get started.

  • Artificial Intelligence: Artificial intelligence is deep-rooted in the veins of our society. As per the latest reports by Gartner that customer satisfaction is expected to grow by 25% by 2023 in an organization that uses Artificial Intelligence. AI innovations will empower organizations across industries to gain deeper insights and understand the needs of their audience.  So Artificial Intelligence will boom the SaaS landscape in a variety of ways, enhancing the key characteristics of the SaaS development model across the globe. When AI is combined with SaaS it helps to obtain better value from customers, automate services and enhance security.
  • Machine learning: The second forecast for SaaS application trends in 2022 is Machine learning. Machine learning is a subset of Artificial intelligence that is used to automate responsiveness in applications. The latest innovations in ML will empower businesses to automate significant parts of internal operations. It will improve internal collaboration through more sophisticated models. Machine learning is currently one of the fastest growing segments and a hot SaaS trend for 2022.
  • Low code or no code: It is another big evolution in the software industry. These platforms put complex application development in an almost finished state. Applications that can be developed using low code frameworks vary from simple mobile applications to complex enterprise applications. It is an excellent SaaS solution for developers as they can use their unique code with drag-and-drop functions to build applications.
  • Micro SaaS: Micro SaaS products just focus on one type of service offered by service providers. It can be software, an extension, a bill payment system, or anything just focusing on one solution. These smaller tools can be easily managed at a low cost. With reduced cost, the profits will increase as work will be done at a lesser price. It has helped small tech industries in product development without any errors. That has led to the growth of these companies in the long run.
  • Vertical Saas: The fifth forecast in SaaS trends for 2022 is Vertical SaaS. It is customizable and targets customers within a specific niche. Organizations that are looking for specific customizations will find vertical-SaaS to be a very cost-effective option. It provides amazing benefits like enhancing business value, improving data governance, and helping to explore new niches.
  • SaaS analytics: It is the process used by industries to analyze user experience across all touch points. The analysis is used to increase customer engagement and enhance their revenue. SaaS analytics tools help you to fully understand the customer experience.
  • Focus on Mobile: As per the latest reports, 83.37% of people have smartphones today which accounts for 6.64 billion smartphone users in the world. This clearly manifests that mobile is promised land for SaaS development. Business owners are increasingly running their businesses from smartphones. Therefore, SaaS companies need to create and improve mobile applications for services and tools.
  • Migration to PaaS: PaaS stands for the platform as a service. Another fascinating SaaS trend that we can expect in 2022 is SaaS migrates further toward PaaS which empowers businesses to build custom applications. The advantages of using PaaS have enhanced scalability, security, and agility. With organizations like Salesforce and Box migrating towards PaaS we can expect to see this trend gaining more and more popularity in the coming years.
  • Data Security: Data breach is one of the biggest issues that companies are facing in today’s era. Due to the increased use of the internet, hacking into someone’s system is really easy. Data security is really crucial and companies are willing to pay a huge sum for their security. As per the reports by Fortune Business Insights the global information security market is expected to reach $366.1 billion in 2028. So SaaS development companies can create SaaS products that are aware of online threads and find a solution to overcome those issues. It will be quite challenging but it is one industry where these products will thrive more.
  • White labeling: Another forecast in SaaS trends for 2022 is white-label SaaS products. These products are designed to have no branding when sold to clients. The clients can further add branding to resell it to the customers. It is great for businesses that can easily sell products but lack the technical skills to build them. Another advantage of using a white-label SaaS is that businesses don’t have to invest heavily in the beginning. This makes white quite appealing to small businesses.


These 10 trends mentioned above will shape the SaaS landscape in 2022. Many developments have evolved in past years paving the way for new concepts that will take the industries to new heights. These concepts will transform the face of business intelligence in the coming years. These SaaS development industry trends will promise a progressive future for the country. SaaS options are now regarded as really affordable and convenient options across industries. As these digital transformations will grow globally the SaaS development industry will get stronger which provides a smarter and simpler future for all. I hope that you found this helpful!!

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Drive Conversions and Generate Engagement With Instacart Promotions



Drive Conversions and Generate Engagement With Instacart Promotions

Through deals and coupons, Instacart has saved consumers more than $700 million in 2022. As we dive into 2023, the leading grocery technology company in North America has big plans to help consumers save even more while also helping CPGs generate sales. Instacart recently announced an advertising solution that helps both sellers and consumers called Instacart Promotions. This exciting feature is designed to help drive conversions, boost sales, and generate overall engagement on the app.

Interested in this feature and how it can help your business on Instacart? Read on as we dive into everything you need to know about this ad solution including benefits, how to get started, and more.


What are Instacart Promotions?


Instacart Promotions is an advertising feature that’s now available to all brand partners, including emerging brands, within their open beta program. Promotions give CPGs the opportunity to offer new deal structures, promotions, and incentives with Instacart Ad campaigns. With this feature in place, consumers will have access to more promotions, coupons, and deals that are tailored to them within the Instacart Marketplace.

“With the launch of our new Instacart Promotions, all of our brand partners now have the ability to set up coupons and promotions that can drive meaningful business results while also passing on more savings opportunities to consumers. We’re proud to continue expanding our portfolio with additional self-service capabilities, ad formats that drive results, and measurement that brands need to understand the true impact of their campaigns on Instacart.”


– Ali Miller, VP of Ads Product at Instacart


Source: Instacart


How Do Instacart Promotions Work?


Promotions, now available in Ads Manager, gives consumers the ability to discover more promotions and savings opportunities within the Instacart app. These promotions now show up directly on product item cards before checkout for easy accessibility. Promotions allow advertisers to customize their campaigns to sync with their goals and objectives whether that be driving sales, building baskets, or boosting trials.

Instacart shared a recent example of a brand successfully utilizing Promotions… 

Athletic Brewing, General Mills, Sola Company, and Wells Enterprises (maker of Halo Top) are strengthening campaign performance by pairing Instacart Promotions with ad formats such as Sponsored Product and Display. Instacart Promotions include two new flexible and customizable structures: Coupons (“buy X units, save $Y”) and Stock Up & Save (“Spend $X, Save $Y”). 

According to Instacart, in the coming months, the company “will work to further enhance the new offering with new deal structures such as Free Gifts and Buy One, Get One (“BOGO”). The new deal structures will help brand partners run “Free Sample” programs that can win new customers and serve personalized discounts for different customer segments, such as “new to brand” and “new to category.”  


Example of Instacart Promotions

Source: Instacart


Instacart Promotions Benefits


Deliver Value and Savings to Consumers


With Instacart Promotions, you have the opportunity to deliver value and savings that will have consumers coming back for more. With this savings feature, your brand can stand out among the competition and offer a variety of deals to shoppers ie: “Buy X units, Save $Y”.


Hot tip: Ensure you are selecting products for your promotion that are well-stocked and widely available.  


Tailor Your Campaigns to Specific Objectives


With a variety of savings options available, your brand can structure deals to fit specific business goals and objectives. 


Hot tip: If you’re looking to drive visibility and awareness, try pairing promotions with Sponsored Product campaigns. 


Access Real-Time Performance Insights 


The Promotions beta program is live and can be accessed within Instacart Ads Manager. Within Ads Manager, advertisers can access real-time insights to maximize performance and adjust campaigns as needed.


Hot tip: Make sure your budget matches your discount and objectives.


“As an advertiser, Instacart’s unique offering to self-manage promotions is so exciting! Historically, making adjustments to offer values and other promotion parameters was a more manual process, but now we’ll be able to easily make optimizations in real-time based on redemption performance.”

Emily Choate

Emily Choate, Senior Specialist, Marketplace Search at Tinuiti


Interested in Instacart Promotions?


With Instacart Promotions, you have the opportunity to reach new customers, build bigger baskets, and drive sales. Interested in testing out the beta program or looking to get started with advertising on the app? Drop us a line – we’d love to help elevate your CPG brand on Instacart.


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(Re)Introducing your favorite Optimizely products!



(Re)Introducing your favorite Optimizely products!

It’s important to us that you, our valued customers and partners, can identify with the tools you use daily.  

In that pursuit, Optimizely set out to simplify the way we talk about our product suite. That starts, first and foremost, with the words we use to refer to the technology.  

So, we’ve taken a hard look at everything in our portfolio, and are thrilled to introduce new names we believe are more practical, more consistent, and better representative of the technology we all know and love.  

You may have seen some of these names initially at Opticon 2022 as well as on our website. In the spirit of transparency, the team here at Optimizely wanted to make sure you had full visibility into the complete list of new names, as well as understand the context (and rationale) behind the changes. 

So, without further ado… 

Which names changed?  

Some, but not all. For your ongoing reference, below is a complete list of Optimizely products, with previous terminology you may be familiar with in the first column, and (if applicable) the new name in the second column.  

Used to be… 

Is now (or is still)… 



Optimizely Digital Experience Platform 

A fully-composable solution designed to support the orchestration, monetization, and experimentation of any type of digital experience — all from a single, open and extensible platform. 

Content Cloud 

Optimizely Content Management System 

A best-in-class system for building dynamic websites and helping digital teams deliver rich, secure and personalized experiences. 


Optimizely Content Marketing Platform 

An industry-leading and user-friendly platform helping marketing teams plan campaigns, collaborate on tasks, and author content. 


Optimizely Digital Asset Management 

A modern storage tool helping teams of any size manage, track, and repurpose marketing and brand assets (with support for all file types). 

Content Recs 

Optimizely Content Recommendations 

AI-powered and real-time recommendations to serve the unique interests of each visitor and personalize every experience. 

B2B Commerce 

Optimizely Configured Commerce 

A templatized and easy-to-deploy platform designed to help manufacturers and distributors drive efficiency, increase revenue and create easy buying experiences that retain customers. 

Commerce Cloud 

Optimizely Customized Commerce 

A complete platform for digital commerce and content management to build dynamic experiences that accelerate revenue and keep customers coming back for more. 


Optimizely Product Information Management 

A dedicated tool to help you set up your product inventory and manage catalogs of any size or scale. 

Product Recs 

Optimizely Product Recommendations 

Machine-learning algorithms optimized for commerce to deliver personalized product recommendations in real-time. 


Optimizely Web Experimentation 

An industry-leading experimentation tool allowing you to run A/B and multi-variant tests on any channel or device with an internet connection. 

Full Stack 

Optimizely Feature Experimentation 

A comprehensive experimentation platform allowing you to manage features, deploy safer tests, and roll out new releases – all in one place. 


Optimizely Personalization 

An add-on to core experimentation products, allowing teams to create/segment audiences based on past behavior and deliver more relevant experiences. 

Program Management 

Optimizely Program Management 

An add-on to core experimentation products, allowing teams to manage the end-to-end lifecycle of an experiment. 


Optimizely Data Platform 

A centralized hub to harmonize data across your digital experience tools, providing one-click integrations, AI-assisted guidance for campaigns, and unified customer profiles. 


So, why the change?  

 It boils down to three guiding principles:  

  1. Uniformity: Create a naming convention that can be applied across the board, for all products, to drive consistency 
  2. Simplicity: Use terms that are both practical and concise, ensuring the names are something that everyone can understand and identify with  
  3. Completeness: Develop a framework that showcases the full and complimentary nature of all the products and solutions within the Optimizely suite 

 As the Optimizely portfolio comes together as a complete, unified platform, it’s important that our names reflect this, as well as support our 3 key solutions (i.e. orchestrate amazing content experiences, monetize every digital experience, and experiment across all touchpoints).  

Other questions? We’ve got you covered. 

Q: Why have you made these product name changes? 

    • We wanted to simplify how we talk about our portfolio. The renaming applies a naming convention that is both practical and concise.  


Q: Do the new product name changes affect the products I own? 

    • No, there is no impact to product functionality or capabilities.  


Q: Do the new product name changes affect who is my Customer Success Manager or Account Manager?  

    • No, there are no changes to your Customer Success Manager or Account Manager. 


Q: Do the new product name changes affect the ownership of the company?  

    • No, ownership of the company has not changed. We have only made changes to the Product Names. 


Q: Have any contact details changed that I need to be aware of?  

    • Only contact details for former Welcome customers has changed. These are the new contact details you should be aware of: Optimizely, Inc.| 119 5th Ave | 7th Floor | New York, NY 10003 USA. Phone: +1 603 594 0249 | 


Q: Where can I send any follow up questions I might have?  

    • If you have any questions about the Product Names, please contact your Customer Success Manager or Account Manager.  

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Email Marketing Trends 2023: Predictions by the Industry Stalwarts



Email Marketing Trends 2023: Predictions by the Industry Stalwarts

Every year, we see new trends entering the world of email marketing.

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