MICROSOFT
Windows 10 Update Bug Causes False End-of-Support Notifications
Windows 10 Update Bug Causes Wrong End-of-Support Alerts
Microsoft has announced a problem with the Windows 10 October 2025 updates. Some users are getting incorrect messages about their systems reaching the end of support, even when they are still covered.
What’s Happening?
After the latest Patch Tuesday updates, many Windows 10 users reported seeing messages saying, “Your version of Windows has reached the end of support.” This issue affects:
- Windows 10 Enterprise LTSC 2021
- Windows 10 IoT Enterprise LTSC 2021
- Windows 10 22H2 (Pro, Education, or Enterprise editions) enrolled in the Extended Security Updates (ESU) program
These versions are still supported—Enterprise LTSC 2021 until January 2032 and IoT Enterprise LTSC 2021 until January 2029.
Is This Serious?
Fortunately, this issue is only a visual problem. Devices affected by this bug will still receive security updates, even if they see these misleading messages.
Fixing the Problem
Microsoft has already sent out a cloud update to fix the notification issue automatically. However, some devices might not get this fix if they:
- Are not connected to the internet
- Have Group Policy settings that block updates
- Use restrictive firewall settings
For IT administrators managing affected devices, there is a way to bypass this error. They can use a tool called Known Issue Rollback (KIR) by applying the KB5066791 group policy. This rollback will help remove the wrong “end of support” messages.
Future Solutions
Microsoft has confirmed that they will include a permanent fix in a future update, making the use of a group policy unnecessary for organizations.
Windows 10’s Support Timeline
It’s important to note that Windows 10 itself reached its end of support on October 14, 2025. This means it no longer gets updates for new security problems. Users who prefer to stay on Windows 10 instead of upgrading to Windows 11 can enroll in the Extended Security Updates (ESU) program, which provides more time for support. The ESU program costs $30 for home users and $61 per device per year for businesses, with a maximum total of $427 over three years.
Home users can also enroll for free using Microsoft Rewards points or Windows Backup. Furthermore, individuals in the European Economic Area can get free security updates by using a Microsoft account.
Conclusion
If you’re using Windows 10 and start seeing confusing end-of-support messages, understand that it is a bug and not a sign of actual end-of-support. Stay updated with Microsoft’s announcements for fixes and future updates.
