SEO
8 Content Writing Tips From Experts In 2023
The digital market is volatile and ever-changing.
Everyone is competing for popular keywords, and artificial intelligence is changing content creation.
It can be a bit daunting, especially if you’re new to content writing.
So, how can you cut through the noise and write more effective content in 2023?
We’ve asked 17 industry professionals to share the wisdom they’ve learned over the years, their advice to those trying to find their way into content marketing, and their favorite tools for writing and optimization.
Julia McCoy, VP of Marketing at Content at Scale, would have told her younger self to realize the opportunity.
“It was hard to see it back then since I was at ground zero,” recalls McCoy.
“But the industry of content marketing itself had ballooned by billions of dollars since when I started. This would have given me more hope and excitement that what I did truly mattered to building not just income, but a legacy.”
Without further ado, here are their top tips:
1. Focus On Your Audience
Jamie Press, Digital Marketing Specialist At Eurisko
The best tip I can give a copywriter is to think “audience first.” This advice is straight from Brian Clark, founder of Copyblogger.
Sometimes, we go straight for the keyword tools when we’re brainstorming a piece of content; however, if we don’t know who we’re writing for, our copy won’t resonate with the reader.
Dialing into our target audience and their pain points (specific problems our audience needs solving) is the first step.
Carlijn Postma, Brand Strategist, Speaker, and Author of “Binge Marketing”
One: Start bingeing.
Really? Yes. The first educational go-to database is your streaming service.
The best writers and content creators are the creators of films and series. They know how to attract and retain an audience by creating a compelling story.
And bring your notebook.
Two: Know the difference between a target group and an audience.
In content marketing, your goal is to communicate through text, video, or audio. Therefore, you need readers, viewers, and listeners. That is an audience.
There is a huge difference between a target group and an audience.
A target group is pointed out by you as the sender of the content (whether this target group likes it or not).
An audience decides for itself if it wants to be your audience. I prefer to reach and engage an audience over a target group.
Focusing on an audience will make you a better writer.
Image credit: Carlijn Postma, January 2023Three: Always create content in series.
Now, if your goal is to attract and retain a loyal audience, you have to start creating content in series.
With only one episode, one piece of content, you just won’t be able to build an audience.
And if you are creating a series, learn from the masters: use cliffhangers at the end, and recaps at the start of an episode.
Ask yourself: “What does my audience need to know about what I wrote in previous episodes to understand this one?” This signals your audience to consume the other episodes, too.
Linda Pophal, Founder At Strategic Communications, LLC
Focus on your audience and their needs and interests – that’s all that really matters.
If you write for your audience and work to address the questions they might have, you will automatically create SEO-friendly content, because that’s what SEO is all about.
Even when my clients have specific SEO requirements, I first write the copy as I had always written it, long before SEO existed – to meet my audiences’ needs.
Then I’ll go back and “retrofit” the keywords that clients have requested; often, they’re already there and may just need to be tweaked or added to a bit.
2. Choose Quality Over Optimization
Steph Andrusjak, SEO Consultant
Always write with the user in mind, even when optimizing for search engines.
You can optimize an article by using keyword tools, like KeywordTool.io or AlsoAsked, to find what queries people are searching to help you mold your article – but don’t let the quest for optimization undo the quality of your writing.
If you’re writing content to sell something, then embrace copywriting formulas to create compelling statements.
If you’re writing articles of interest, then write in a way that the end user can relate to and explain the subject as fully as possible.
Most of all, write for your audience.
If your end users are teenagers, write in a style that will appeal to them without sacrificing the image you want to present.
If the website’s main customers are business owners, then opt for a more professional, formal tone.
Making sure your content is search engine optimized doesn’t necessarily mean you have to write thousands of words.
The key is that it needs to be as long as required for you to explain your point clearly and comprehensively. This means that content can be just as effective by writing concisely.
3. Build Out Your Content With Search Intent In Mind
Rudy Mawer, CEO At Mawer Capital
When you are just beginning your career in SEO writing, don’t forget that you write for both Google and the people who use it.
Keep these two equally important audiences in mind to maximize visibility and reach.
Quality content is essential, and Google knows this. It is pushing your content out to the world through its platform.
The better content that Google provides its users, the more likely people will use Google when they have a question.
It is essential to understand the keywords you are writing for and be able to talk about them dynamically.
You want your writing to be engaging, informative, and relevant for the reader.
Adam Berry, SEO Consultant At Adam Berry SEO 
I would definitely urge my former self to write for humans, not robots!
I’ve learned that it’s important to take the time to craft meaningful sentences that are interesting and engaging to readers.
This means writing with more details and facts to provide context, as well as aiming for greater semantic richness.
For example, instead of simply stating a fact or opinion, try elaborating on why it’s true, or how others may feel about it, to draw readers in.
By taking this approach, I found that readers were more likely to connect with my content and leave feeling enriched by the experience.
Joe Karasin, CMO At CircleIt And Head Of Growth Marketing At DigitalWill.com
One: Don’t let the new focus on AI-driven content deter you.
AI content may get technical points and be produced more quickly, but creating compelling content is something that is still a human endeavor.
At the end of the day, the search intent of most users will favor the content that holds interest, which as of right now, AI hasn’t shown it can do.
Two: Balance is key.
You might be able to craft a beautiful story with your content, but if it isn’t written with SEO in mind, it won’t rank.
However, if you write a bunch of SEO-friendly content that is boring, no one will want to read it, and it won’t rank.
Being focused on the balance is the way you will gain readers and traction in your career.
Three: Write about what people want to read.
If you are writing content for a company, you want to look at the real-life applications of the company’s products and services.
By putting the customer or reader in the central piece of your narrative, you will get others to read it and identify with the “hero” of your story.
For example, if you have created a new technology, don’t just write a post about the features. Talk about the users and how the features you want to write about are improving their lives.
Sherry Bonelli, Owner Of Early Bird Digital Marketing
If you are just starting in the writing industry, I first recommend following Ann Handley and getting a copy of her “Everybody Writes” book.
Ann is an amazing writer that gives you writing tips that you can use whether you’re tasked with writing blog posts, website content, email newsletters, social media posts, ads – or anything in between. Plus, she has a great sense of humor – so she’ll make you laugh as you learn to be a better writer!
Now, when I began my writing career, I was very lucky to have a solid SEO foundation under my belt.
But looking back, I focused too much on writing for individual keywords when I should’ve spent more time writing about the topics people were searching for.
As a writer, create content about the topics people are searching for and then do more extensive keyword research about the questions people ask about the topic (and subtopics) you’re writing about.
Make sure you answer those questions thoroughly in your content. That’s the way to make your readers – and Google – happy!
4. Consider Using AI Writing Tools, But Use Them Wisely
Julia McCoy, VP Of Marketing At Content At Scale
We live in a completely new era versus the one I started in.
Today, the baseline of human content production can be assisted, if not nearly replaced, by AI tools built on top of OpenAI’s game-changing GPT language releases to write and create content.
With GPT4 on the horizon and about to launch, human content production will shift forever into an AI-assisted one.
That said, if you’re considering a writing career, don’t think there’s no need for the human. There’s a huge need for your writing skills.
It will just look different than when I started – when it was solely human-based.
My tips for you: Learn how to incorporate AI writing tools into your process. Learn how to edit, cut the fluff, and make the content that AI produces better. Learn strategy.
These skills will put you in a place where you cannot be replaced by AI.
Cai Ellis, SEO Manager At ToolTester
Now is not the time to completely move over to AI writing tools.
Although Google hasn’t come out and said that AI content is bad, we know that it prefers content that’s written by people for people.
With that said, it wouldn’t hurt to learn how to optimize AI content so that it’s a skill you can call on as and when needed.
We will likely see this as something that’s specifically needed from marketers in no time.
You could have a trial run of ChatGPT at home, focusing on the creation of content that’s helpful and user-first using the tool’s text as a starting point.
Other than that, the number one lesson for any new writer would have to be not to put themselves under too much pressure.
It takes time to learn how to craft the types of content that will engage and persuade.
It’s advisable to keep writing as a side hustle until you’re confident of meeting and exceeding client expectations.
Shubham Bajaj, Founder And SEO Scientist At Netsurge Technologies
With the onset of various AI writing tools and ChatGPT, it’s important for content writers who are just getting started to be able to write in a way that differentiates them from machines.
Adding your personality and character to your write-up and telling engaging stories that can keep the reader hooked are important aspects.
It is also important to note that, while it’s good to be quirky and conversational, make sure you have an NLP-friendly section that defines or provides an exact answer for the query in a format that Google or other search engines can directly use to display as a snippet.
5. Practice Writing Regularly
Jason Hennessey, Founder And CEO At Hennessey Digital
Read widely and often to develop your writing skills and understand the various styles and forms of writing.
Then write every day, even if it’s just for a few minutes, to improve your writing discipline and practice your craft.
Lastly, seek feedback on your writing from others, and be open to constructive criticism.
Alex Valencia, President At We Do Web Content
If I could give my past self a piece of advice, it’d be to brush up on grammar and style rules.
For style, there’s nothing better than reading works by your favorite authors. How do they describe everyday things and situations? How do they craft sentences? What about their storytelling that hooks you in?
Then, practice, practice, practice.
Sam Hollingsworth, SEO Director At Moving Traffic Media
Write more often and be less scared.
Like so many other things, we get better at writing the more that we do it (and reading).
It allows us to learn new things, experiment with new processes, and expand our skills for everything from creativity to accuracy and even speed and efficiency.
Dvir Ben-Aroya, Co-Founder And CEO At Spike
For those just getting started in their writing careers, reading widely can help you develop a strong writing style.
By reading various authors and genres, you can learn about different writing techniques and styles and find inspiration for your own writing.
Practicing regularly is also important, as it allows you to improve your skills and become more proficient in your craft.
Networking with other writers can also be beneficial, as it can help you learn about the industry, find potential collaborators or mentors, and stay informed about new opportunities.
And it’s also important to be open to constructive criticism because it helps improve your writing.
Rudy Mawer, CEO At Mawer Capital
If I could go back to the beginning of my writing career, I would tell myself that I need to spend more time reading and practicing different types of writing.
Even if you only write one specific style of writing, practicing different styles and formats of writing will strengthen your primary style by association.
It is a great mental exercise to sharpen and use the other “tools” in your writing toolbox.
For example, if you only write B2B long-form keyword-rich blog content, practicing creative writing every so often might be useful.
By doing so, you can combat writer’s block, gain additional perspectives, and have more engaging and dynamic content.
6. Find Your Rhythm And Style That Sparks Joy
Alex Valencia, President At We Do Web Content
When starting a career as a writer, it’s critical to uncover the type of writing that brings you joy.
The topics you cover should excite you, and crafting pieces should feel like a privilege.
It shows in your work when you have passion for the things you’re writing about. The energy is relaxed and confident.
Jason Hennessey, Founder And CEO At Hennessey Digital
Focus on developing your own unique voice and style.
Writing is a highly personal and subjective endeavor, and it’s important to find your own way of expressing yourself and telling stories.
This will set your work apart and make it more likely to resonate with readers.
Sam Hollingsworth, SEO Director At Moving Traffic Media
Never forget that writing is (seemingly) one of the most basic ways for humans to communicate.
Of course, like most everything in life, there are good and bad examples of it.
Be mindful of the foundational guidelines we’ve been told most of our lives but also do not lose out on creativity to do so.
I often think back to something one of my favorite journalism professors taught me (and of which he claimed one of his favorite professors taught him as a budding journalist): “Write like jazz.”
It should have rhythm, but also irregularities and improvisation that allow it to stand out. It should be enjoyable and digested with ease.
7. Learn To Overcome Setbacks And Imposter Syndrome
Kaitie Frank, Digital Marketing Copywriter At Page One Power
Imposter syndrome is real. Kick it out the door and have confidence in your writing!
Read examples of great work, then put your spin on it.
Also, triple edit:
- Edit on-screen.
- Print it out and edit.
- Have another set of eyes look at it.
Don’t let people bully you into submission. I spent too much time at a job where I was told I wasn’t good enough, and that made me lose confidence in my writing.
Instead, find a place where mentors help you grow and develop your skills, not knock you down because you don’t write exactly like them.
Dvir Ben-Aroya, Co-Founder And CEO At Spike
If I could go back to the beginning of my writing career, I would advise myself to be more persistent.
Writing is a challenging and competitive field, and it can take a lot of time and effort to succeed.
It’s important not to give up too easily and to keep working towards your goals, even when faced with rejection or setbacks.
8. Grow Your Network And Portfolio
Monika Nozinic, Copywriter at Async Labs
My advice to those who are just getting started in their writing careers would be:
- Read and study as much as you can. Look at the work of famous copywriters and see what you can learn from them.
- Write every day to develop your skills and build a writing routine. The more you write, the better you’ll get at it.
- Get feedback. Show your work to other people and see what they think.
- Learn SEO. Understanding SEO will help you to write copy that ranks well in search engines.
- Network with other writers and industry professionals.
- Know your audience. Understand who you’re writing for and what they need.
- Be adaptable. Copywriting constantly evolves, so be prepared to learn new things and adapt to new trends.
- Practice makes perfect. Keep practicing and experimenting until you find your voice and style.
- Learn about the industry you’re writing for. This way, you’ll be able to understand their language and speak to their pain points and goals.
- Be passionate. Copywriting is a creative field, so bring your passion for working, and it will shine through in your writing.
The advice I would now give myself at the start of my career would be to connect with other copywriters and content creators. Ask them to be my mentor for a week or two.
Also, I would tell myself to develop thicker skin and persistence, as rejection and criticism are a normal part of the writing process, which I learned, sometimes the hard way, along the way.
Adam Berry, SEO Consultant At Adam Berry SEO
Take time to build your portfolio.
You’ll want to start collecting samples of your work as soon as possible; these will be invaluable when applying for jobs or searching for opportunities.
Make sure each piece is polished and showcases your best writing ability.
Experts’ Favorite Tools For Content Writing And Optimization
Grammarly And Hemmingway
Alex Valencia’s top writing tool is Grammarly, and he says that “every professional should use it (#notanad).”
“It’s taught me a lot about my writing style and how to improve it. For keyword research, I use Semrush,” Valencia shares.
Shubham Bajaj suggests Grammarly and Hemingway “for avoiding grammatical errors and ensuring that your content is structured properly, especially when starting and you have a low to zero budget to spend on tools.”
“Once you have some budget to spend, consider subscribing to advanced tools like ProWritingAid,” Bajaj recommends.
Surfer SEO
“When it comes to writing tools, there are oodles of SEO tools out there that have content tools built in. (Some are definitely better than others.) One of my favorite tools for optimizing content is Surfer SEO,” says Sherry Bonelli.
“Surfer SEO takes the keyword you’re trying to optimize your content for and analyzes your content against the top-ranking webpages.
Then it shows All words and Natural Language Process (NLP) words so you can see if you’re overusing some words – or not using words that you perhaps should use. (Like maybe you didn’t even think about including a word or topic in what you were writing!)
Surfer SEO can really take your writing optimization to the next level. I’d highly recommend you play around with it.”
Screenshot from Surfer SEO, modified by author, January 2023“Don’t be afraid to use tools to your advantage,” advises Rudy Mawer.
“You are writing search engine-centric content; the internet has many resources and tools to help make your job easier and your writing more effective.”
Mawer loves using Surfer SEO as well. “Its content editor gives you a real-time score of your content’s strength for the keyword you are trying to rank for, NLP keyword suggestions, and a competitor analysis.”
Yoast SEO
Dvir Ben-Aroya’s favorite tools for content writing and optimization include Grammarly, Hemingway, Yoast SEO, and Google Analytics.
“Grammarly and Hemingway are writing tools that can help you improve your grammar, style, and readability.
Yoast SEO is a plugin that can help you optimize your content for search engines, and Google Analytics is a tool that allows you to track the performance of your content, including pageviews, bounce rate, and conversion rate.
These tools are very helpful in making your content more effective and engaging for your target audience,” explains Ben-Aroya.
Content At Scale
Julia McCoy saves up to seven hours per piece by using Content at Scale, “a long-form AI content writer that does everything for you – even SEO research and optimization.”
“It’s utterly insane to realize we’re here in an era where AI can replace hours and hours of grunt work at a fraction of the cost,” McCoy notes.
She also loves KWFinder for easy, simple, enjoyable keyword research and enjoys having ChatGPT for writing email outlines, topic ideas, and lists.
Otter.ai
Linda Pophal does a lot of interviews with subject matter experts and sources, and Otter.ai helps her accomplish the task.
“Otter.ai is great for recording and transcribing these interviews automatically so I can focus on what the sources are saying without worrying about missing anything,” says Pophal.
“I also like Grammarly, Hemingway App, and AP Styleguide online, and have begun experimenting a bit with ChatGPT, not to actually write my content but to help with outlining and getting a head start in fleshing out ideas,” she adds.
Cai Ellis finds Answerthepublic and Reddit great for content inspiration.
“If you’re writing on a niche topic, diving into that Subreddit is the best way to get authentic and unique insight quickly,” Ellis recommends.
Joe Karasin also uses Reddit and Quora for topic research and to learn what people are talking about surrounding your topics.
“There are probably questions your audience has that you haven’t even considered. Write about those topics, and you’ll experience success,” Karasin advises.
Google Search And Suite
Jamie Press goes for a simple Google Doc for writing and collaborating with colleagues and clients.
Kaitie Frank uses good ol’ Google for research and optimization.
She believes that the “SERPs (search engine results pages) will tell you all you need to know about which headers to use and which information to include.”
Sam Hollingsworth shares a similar outlook.
“Like many old-school journalists, I don’t rely too heavily on many tools to help me optimize content or even come up with ideas to write about, but it’s nice to have them when needed.
It’s amazing how much direction and ideas we can get from free resources like Google Keyword Planner, as well as traditional Google Search.”
“For help optimizing content, MarketMuse and Frase are great tools to have available in your efforts,” Hollingsworth adds.
Editor’s note: All interviews have been lightly edited for clarity, brevity, and adherence to our Editorial Guidelines. The views expressed by the interviewees in this column are theirs alone and do not necessarily represent the view of Search Engine Journal.
More Resources:
Featured Image: Roman Samborskyi/Shutterstock
SEO
Leverage Search Intent & Boost Your Visibility With These Expert SEO Strategies
Struggling to rank for your target keywords? You’re not alone.
The SEO landscape is more complex than ever, with search intent evolving and SERP features constantly changing.
So, how do you make sure your content aligns with Google’s evolving expectations?
Check out our webinar on September 25, 2024: “Navigating SERP Complexity: How to Leverage Search Intent for SEO.”
Tom Capper of STAT will discuss the role of search intent in SEO and how to use it to climb in the right SERPs for your brand.
Why This Webinar Is A Must-Attend Event
Ranking isn’t just about keywords anymore—it’s about understanding the intent behind each search.
We’ll cover:
- How intent is nuanced, and many keywords can support multiple intents.
- Why the same keyword can have a different intent depending where it was searched from, and on what device.
- The differences in SERP features depending on intent, and how this impacts your content strategy.
Expert Insights From Tom Capper
Leading this session is Tom Capper from STAT Search Analytics.
Capper will dive deep into searcher motivations using first-party research data and provide actionable insights to help you improve your site’s organic visibility.
Reserve your spot and find out more about how these insights can impact your ranking.
Who Should Attend?
This webinar is perfect for:
- SEO professionals looking to take their strategies to the next level
- Content managers and strategists wanting to increase the effectiveness of their work
- Enterprise professionals and digital marketers looking to blend branding, marketing, and SEO for a unified customer experience
- Anyone interested in search results and consumer behavior
Live Q&A: Get Your Questions Answered
Following the presentation, Tom will host a live Q&A session.
This is your chance to clarify misconceptions surrounding the intersection of content, search intent, and the SERPs and get expert advice on optimizing your strategies.
Don’t Miss Out!
Understanding search intent is critical to staying competitive in SEO. Reserve your spot today to ensure you’re not left behind.
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Get ready to unlock new SEO opportunities and boost your rankings. See you there!
SEO
How to Manage Local SEO for Businesses with Multiple Locations
As your business grows, the idea of expanding to multiple locations and tapping into new markets eventually becomes a possibility. And getting to this point can be exciting for business owners– but it’s also a complex process that involves the application of different strategies, especially when it comes to your SEO.
Managing SEO for multiple locations is tricky. You will want each location to show up in local searches and catch the attention of potential customers in its specific area. And this is where optimizing local SEO for multiple locations comes into play.
Understanding the Importance of Multi-Location SEO
Beyond brand consistency and quality products and/or services (which are always important), you have to consider how your new business branches can be found by an increasingly digital consumer market.
As an SEO expert, I’ve seen firsthand how important a well-crafted multi-location SEO strategy is for businesses, becoming the key to making sure that each location can attract local customers through organic search.
Multi-location SEO is more than just search engine ranking improvements. It is about connecting with local audiences on a deeper level – ensuring that your business is visible to potential customers exactly when they are searching for services or products in their area.
- Improve local search visibility. Optimizing each business location individually with relevant keywords can guarantee that your stores appear at the top of local search results – making it easier for potential customers in specific areas to find and visit your locations.
- Target qualified local audiences. Customizing multi-location SEO strategies to meet the specific needs and search behaviors of local customers can help businesses attract highly relevant and engaged customers, which may then lead to higher engagement and better conversion rates.
- Improved search rankings. Earning backlinks from local websites enhances the authority and relevance of each location, boosting your search engine rankings.
- Competitive advantage. A well-optimized multi-location SEO strategy sets your business apart from your competitors who may not be as focused on local SEO, giving you an edge in attracting local customers.
- More in-store foot traffic. Increased local visibility translates to more people discovering your business’ physical locations, driving more foot traffic, which eventually convert into more sales.
Create Separate Pages for Each Location
Instead of putting together and stuffing all the necessary information of your business onto a single page, separate pages allow you to highlight specific details unique to each location – from local addresses, contact information, down to the services and offerings available at each site.
While creating separate pages, it is important to:
- Ensure that all these pages are hosted on a single domain to consolidate your SEO efforts and boost rankings as a whole.
- Embed a Google Map for each location to enhance local visibility, user convenience, and relevance for local searches.
- Target geotagged keywords and mention the specific city or area on each page to establish your business’ presence across multiple locations.
- Include complete contact details and create location-specific content to help each location rank well in search results and drive more local traffic and engagement.
- Make sure that each of the pages have unique, optimized content, and not identical copies. Avoid simply changing just the city and state names on each page to prevent duplicate content penalties, and ensure a more targeted user experience.
- Add photos and videos to give users a better feel for each location.
Precise and localized information for each of the pages you will be creating for multiple business locations can help potential customers quickly find what they need, creating a richer and more engaging user experience. This shall improve your chances of ranking highly in search results as well.
Optimize Google My Business Listings
Each location of your business should have their own Google Business Profiles complete with accurate details – from address details, business hours, contact information, to the correct website URLs for specific business locations. This helps control how your business is displayed on both Google and Google Maps.
By the time you have created variations of GMB profiles customized to each business location, optimizing each of them follows. This involves uploading high-quality photos and videos, creating posts and publishing updates consistently, and managing and responding to reviews actively.
Of course, it is important that you encourage satisfied customers to leave reviews – and respond to it. This not only resolves issues, but builds trust among users too. It can even help boost local rankings significantly.
Keeping Google My Business listings detailed, up-to-date, and packed with positive reviews, you promote your business not only for potential customers to find and choose you, but also signals Google that each location is active and trustworthy – which further leads to higher visibility and more exposure in the search results.
Ensure Consistency in NAP Across All Listings
Consistency is key—ensure your business name, address, and phone number (NAP) are uniform across all listings. With same business names, it may signal Google that these locations belong to the same business, while the address and phone number will let them know they are simply different branches.
The more accurate your information is across the web, the higher Google’s trust in its accuracy, making it more likely for you to earn a spot in the search results.
Create Local Business Schema
Local business schema, a type of structured data markup, is a powerful strategy for optimizing local SEO, particularly for businesses with multiple locations. Schema markup is a further addition to your location pages that allows you to describe your business more accurately to search engines as you provide them with detailed information.
This makes it easier for search engines to understand and display your business in relevant search results.
Gather Customer Reviews
Reviews are successful indicators of effective business strategies, providing potential customers with genuine, unbiased insights into your business. They influence customer perceptions while playing a role in how Google ranks your business in local search results. Reviews are also great social proof because people generally trust what other customers have to say about your business more than the information that we provide on the listings.
It is then important that you make review collection part of your business practices in optimizing local SEO for multiple locations by encouraging satisfied customers to provide feedback, not just on your GMB profiles, but to other review platforms too.
How to Get Positive Customer Reviews
Getting positive feedback from customers may be tricky, but it is an effective strategy for boosting both your business’ reputation and local SEO performance. Reviews like these will ensure that you stand out in local search results while attracting a steady stream of new customers.
- Ask for reviews, especially right after a positive experience. Do not hesitate to ask satisfied customers to leave reviews by asking them directly after a purchase or service.
- Let customers know how easy leaving reviews is. Simplify the review process by providing direct links to your Google My Business, and other review sites that your business is in. QR codes on thank you pages, receipts, or in-store displays can also be effective.
- Respond to reviews. May they be positive or negative customer feedback, make sure to respond professionally. This will show that you value their insights and opinions as much, and may even establish relationships with them. When these customers see that you are taking the time to interact with them, they will feel valued and appreciated.
- Highlight positive reviews on your website. Showcase the customer reviews on your website, especially for each location. This can further boost your local SEO, and may even encourage other satisfied customers to share their experiences as well.
How to Deal with Negative Reviews
Negative reviews cannot be avoided. Yes, they can be challenging, but they also present opportunities to make improvements on your business, and even demonstrate responsiveness to customer feedback.
- Reply to negative reviews as quickly as possible. Engaging promptly demonstrates a proactive approach to customer feedback and highlights your commitment to resolving issues. This also plays a key role in preserving the reputation of your business, fostering trust with your customers, and signals to search engines that your business values and prioritizes customer relations.
- Maintain professionalism. Always respond to customer feedback in a calm, polite, and professional manner, regardless of the tone of the review. Avoid becoming defensive or confrontational, since it may discourage potential customers. Then, from here, address the issue raised by thinking and providing a solution.
- Acknowledge the issue. Always begin your response by acknowledging and recognizing the customer’s concern, and expressing genuine empathy. This helps validate their feelings and show them that you actually mind. Do not forget to offer a sincere apology for any inconvenience or difficulty they have encountered as well, regardless of who was at fault.
- Encourage positive reviews. Even with negative reviews, continue to encourage satisfied customers to share their positive experiences. Increasing the volume of this positive feedback can help in enhancing your overall rating. And the more positive reviews you get, the less impact any individual negative review will have.
Collect as many testimonials as you can, and respond to both positive and negative ones. Actively doing so shows that you value customer feedback, and are committed to excellent service – further strengthening your local SEO efforts too.
Earn Backlinks from Local Websites
Link building remains to be an important strategy for optimizing local SEO across multiple locations. Backlinks act as endorsements from reputable sources that boost business’ visibility, relevance, and authority in local search results – all of which are important ranking factors.
Focus on getting listed in local directories and citations. Create listings for each business location, keeping each information complete and accurate, to help establish your local presence within the area. You may also reach out to local bloggers for guest posting opportunities, sponsor community events, or engage with local publications by sharing newsworthy updates about your business.
Backlinks from local websites drive targeted traffic from potential customers who are geographically close to your locations, increasing the chances of conversions. This local relevance is particularly important for businesses in multiple locations, as it ensures each site gains visibility in its respective area.
Link Your Social Media
Aside from separate web pages, your different business locations also need their own social media profiles. Actively maintaining these pages can boost local SEO through location-specific content, engagement with local audiences. These profiles will also enable you to run location-targeted ads to reach potential customers in each area. Once you have this set up, remember to link your social profiles to your location pages to increase relevance.
Look at Local Competition
Want to know what’s working? Look at the top-ranking businesses in your area. Use tools like SE Ranking, Woorank, and the like to see what strategies they’re using to rank well in local search. This should give you things like content ideas, backlink profiles, citations, reviews, and other opportunities you can apply to your own location pages.
Key Takeaway
Optimizing local SEO for multiple locations really takes a lot of work – a demanding but rewarding process. If we take this approach with these strategies, it will not only ensure that each location ranks well in the appropriate searches but also build a strong digital footprint for your business. The result is a stronger connection with local customers, increased foot traffic, and ultimately, greater business success.
Implementing this multi-location SEO strategy may actually sound like a tricky approach to expand your customer base and drive growth to your business in the online market. But with these strategies that I have laid out, you can tailor your SEO efforts to suit the multiple locations of your business without spreading your resources too thin.
SEO
9 HTML Tags (& 11 Attributes) You Must Know for SEO
HTML is a markup language that forms the basis of most webpages.
It is arguably one of the most fundamental parts of technical SEO.
Using HTML elements, SEO professionals are able to communicate information about the page to users and search bots.
This can help to clarify the importance, nature, and order of content on a page, as well as its relationship to other webpages.
What Are HTML Attributes?
Attributes are additional information added to HTML elements. They sit within the element, such as:
They are values that are used to modify the element, giving additional context about it.
In the case of the HTML tag above, the attribute, rel=”canonical” modifies the link tag to say to the search bots that this URL should be considered the canonical of a set.
Format Of HTML Attributes
HTML attributes consist of a name and a value.
For example, when defining an image, the name “src” is used and the value is the file name of the image. The “alt” attribute specifies an alternative text to show if the image cannot be displayed.
Types Of HTML Attributes
Attributes are usually classified in four ways; required, optional, standard or event.
Required attributes are ones where their absence from a tag means that tag would not function correctly.
Optional ones are, as the name suggests, not required for the tag to work but can be used to specify additional information or behaviour for that tag.
There are attributes that can be used with most HTML elements, and some that are very specific.
For example, the “style” attribute can be used to define the look of an element like the colour or font size. These universal attributes are known as “standard” or “global” attributes.
There are other attributes that can only be used with certain elements. Commonly, ones that are used for SEO will modify a link tag. These are elements like “rel” and “hreflang.”
Event attributes are added to an element to define how that element should behave in response to certain actions like a user mousing over a button. These attributes define how a function should be executed.
For example, an “onclick” attribute would define what a JavaScript function should do when a user clicks a button. These attributes allow developers to create more interactive pages from HTML tags.
Why HTML Attributes Are Important
HTML attributes are important because they allow developers to add additional context and functionality to websites.
They are particularly important for SEO because they give much-needed context to tags. They are critical in how we guide the search bots in crawling and serving webpages.
Attributes allow us to easily prevent the following of certain links, or denote which pages in a set should be served to users in different countries or using other languages.
They allow us to easily signify that a page should not be indexed. A lot of the fundamental elements of technical SEO are actually controlled through HTML attributes.
Common Attributes Used In SEO
1. Name Attribute
The name attribute is used with the tag.
It is essentially a way of specifying to any bots that may visit the page if the following information applies to them or not.
For example, including means that all bots should take notice of the “noindex” directive.
You will often hear this called the “meta robots tag.”
If the following were used , only Google’s bot would need to take notice of the “noindex” directive.
This is a good way of giving commands to some search bots that are not needed for all.
2. Noindex Attribute
The “noindex” attribute is one commonly used in SEO.
You will often hear it being called the “noindex tag,” but more accurately, it is an attribute of the tag.
It’s formulated:
This piece of code allows publishers to determine what content can be included in a search engine’s index.
By adding the “noindex” attribute, you are essentially telling a search engine it may not use this page within its index.
This is useful if there is sensitive content you want to not be available from an organic search. For instance, if you have areas on your site that should only be accessible to paid members, allowing this content into the search indices could make it accessible without logging in.
The “noindex” directive needs to be read to be followed. That is, the search bots need to be able to access the page to read the HTML code that contains the directive.
As such, be careful not to block the robots from accessing the page in the robots.txt.
3. Description Attribute
The description attribute, better known as the “meta description,” is used with the tag.
The content of this tag is used in the SERPs underneath the content of the
The tag is used to link a resource to another and appears in the
of the page.
These links are not hyperlinks, they are not clickable. They show the relationship between web documents.
5. Rel=”nofollow”, rel=”ugc” And rel=”sponsored attributes”
The rel=”nofollow” attribute tells bots that the URL within the href attribute is not one that can be followed by them.
Using the rel=”nofollow” attribute will not affect a human user’s ability to click on the link and be taken to another page. It only affects bots.
This is used within SEO to prevent search engines from visiting a page or from ascribing any benefit of one page linking to another.
This arguably renders a link useless from the traditional SEO link-building perspective, as link equity will not pass through the link.
There are arguments to say that it is still a beneficial link if it causes visitors to view the linked-to page, of course!
Publishers can use the “nofollow” attribute to help search engines determine when a linked-to page is the result of payment, such as an advert.
This can help prevent issues with link penalties, as the publisher is admitting that the link is the result of a legitimate deal and not an attempt to manipulate the rankings.
The rel=”nofollow” attribute can be used on an individual link basis like the following:
anchor text of link goes here
Or it can be used to render all links on a page as “nofollow” by using it in the
like a “noindex” attribute is used:
You can read more here about when to use the rel=”nofollow” attribute.
6. How Google Uses The Rel=”nofollow” Attribute
In 2019, Google announced some changes to the way it used the “nofollow” attribute.
This included introducing some additional attributes that could be used instead of the “nofollow” to better express the relationship of the link to its target page.
These newer attributes are the rel=”ugc” and rel=”sponsored.”
They are to be used to help Google understand when a publisher wishes for the target page to be discounted for ranking signal purposes.
The rel=”sponsored” attribute is to identify when a link is the result of a paid deal such as an advert or sponsorship. The rel=”ugc” attribute is to identify when a link has been added through user-generated content (UGC) such as a forum.
Google announced that these and the “nofollow” attribute would only be treated as hints.
Whereas previously, the “nofollow” attribute would result in Googlebot ignoring the specified link, it now takes that hint under advisement but may still treat it as if the “nofollow” is not present.
Read more here about this announcement and how it changes the implementation of the rel=”nofollow” attribute.
7. Hreflang Attribute
The purpose of the hreflang attribute is to help publishers whose sites show the same content in multiple languages.
It directs the search engines as to which version of the page should be shown to users so they can read it in their preferred language.
The hreflang attribute is used with the tag. This attribute specifies the language of the content on the URL linked to.
It’s used within the
of the page and is formatted as follows:
It’s broken down into several parts:
- The rel=”alternate,” which suggests the page has an alternative page relevant to it.
- The href= attribute denotes which URL is being linked to.
- The language code is a two-letter designation to tell the search bots what language the linked page is written in. The two letters are taken from a standardized list known as the ISO 639-1 codes
The hreflang attribute can also be used in the HTTP header for documents that aren’t in HTML (like a PDF) or in the website’s XML sitemap.
Read more here about using the hreflang attribute correctly.
8. Canonical Attribute
The rel=”canonical” attribute of the link tag enables SEO professionals to specify which other page on a website or another domain should be counted as the canonical.
A page being the canonical essentially means it is the main page, of which others may be copies.
For search engine purposes, this is an indication of the page a publisher wants to be considered the main one to be ranked, the copies should not be ranked.
The canonical attribute looks like this:
The code should sit in the
of the page. The web page stated after the “href=” should be the page you want the search bots to consider the canonical page.
This tag is useful in situations where two or more pages may have identical or near-identical content on them.
9. Uses Of The Canonical Attribute
The website might be set up in such a way that this is useful for users, such as a product listing page on an ecommerce site.
For instance, the main category page for a set of products, such as “shoes”, may have copy, headers, and a page title that have been written about “shoes.”
If a user were to click on a filter to show only brown, size 8 shoes, the URL might change but the copy, headers, and page title might remain the same as the “shoes” page.
This would result in two pages that are identical apart from the list of products that are shown.
In this instance, the website owner might wish to put a canonical tag on the “brown, size 8 shoes” page pointing to the “shoes” page.
This would help the search engines to understand that the “brown, size 8 shoes” page does not need to be ranked, whereas the “shoes” page is the more important of the two and should be ranked.
Issues With The Canonical Attribute
It’s important to realize that the search engines only use the canonical attribute as a guide, it is not something that has to be followed.
There are many instances where the canonical attribute is ignored and another page selected as the canonical of the set.
Read more about how to use the canonical attribute correctly.
10. Src Attribute
The src= attribute is used to reference the location of the image that is being displayed on the page.
If the image is located on the same domain as the container it will appear in, a relative URL (just the end part of the URL, not the domain) can be used.
If the image is to be pulled from another website, the absolute (whole) URL needs to be used.
Although this attribute doesn’t serve any SEO purpose as such, it is needed for the image tag to work.
11. Alt Attribute
The above image tag example also contains a second attribute, the alt= attribute.
This attribute is used to specify what alternate text should be shown if the image can’t be rendered.
The alt= attribute is a required element of the tag, it has to be present, but can be left blank if no alternative text is wanted.
There is some benefit to considering the use of keywords within an image alt= attribute. Search engines cannot determine with precision what an image is of.
Great strides have been made in the major search engines’ ability to identify what is in a picture. However, that technology is far from perfect.
As such, search engines will use the text in the alt= attribute to better understand what the image is of.
Use language that helps to reinforce the image’s relevance to the topic the page is about.
This can aid the search engines in identifying the relevance of that page for search queries.
It is crucial to remember that this is not the primary reason for the alt= attribute.
This text is used by screen readers and assistive technology to enable those who use this technology to understand the contents of the image.
The alt= attribute should be considered first and foremost to make websites accessible to those using this technology. This should not be sacrificed for SEO purposes.
Read more about how to optimize images.
The More You Know About How Webpages Are Constructed, The Better
This guide is an introduction to the core HTML tag attributes you may hear about in SEO.
There are many more that go into making a functioning, crawlable, and indexable webpage, however.
The crossover between SEO and development skill sets is vast.
As an SEO professional, the more you know about how webpages are constructed, the better.
If you want to learn more about HTML and the tag attributes that are available with it, you might enjoy a resource like W3Schools.
More resources:
Featured Image: BestForBest/Shutterstock
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