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8 Digital Marketing Trends That Will Continue in 2022

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8 Digital Marketing Trends That Will Continue in 2022

Marketing is changing faster than ever. Those of you who aim to become T‑shaped marketers or who manage entire marketing departments know it best. Chasing after the latest marketing fads may provide some short-term results, but marketing strategies can’t rely on that.

For long-term marketing planning, you need strong foundations: strategies and tactics that have shown good results in the past and are likely to do so in the future. After all, marketing activities thrive on iterations. And the more time you put into something, the better you become at it.

That’s why in this collection of digital marketing trends, we’ve focused on eight trends that aren’t just industry fads but general directions that marketing is heading toward in 2022 and beyond.

In this article, we’ll talk about the following:

  1. Search intent is king
  2. Word of mouth is still a trend
  3. Privacy factors will impact digital advertising
  4. Omnichannel marketing is a must
  5. Video is an essential marketing channel
  6. Data changed marketing for good
  7. Frictionless experience is ideal for customers
  8. Remote work is here to stay

1. Search intent is king

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Search intent refers to the reason behind a search. Google tries to understand the meaning of our search queries and the category of information we’re trying to find.

For example, Google ranks guides the highest for an informational intent query like “how to tune a guitar.”

Informational search intent

On the other hand, for a transactional query like “amazon,” Google knows a user is trying to navigate to the ecommerce website most relevant to their location (as opposed to finding information about the Amazon river).

Navigational search intent

Google believes in optimizing for humans, not algorithms. In fact, some of Google’s sophisticated machine learning algorithms like BERT or MUM are introduced to make the search engine “more human.” That is, the search engine should understand information as well as humans.

There are many recognized trends in SEO, but search intent is and will probably remain king. After all, it’s the core of Google’s business.

What to do about it

Design and optimize content with search intent in mind. This comes down to looking at the search result pages for a particular query and identifying the three Cs of search intent:

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  • Content type – What is the overall type of content? Is it a blog post, product page, or video? For instance, this very article is a blog post.
  • Content format – Some common formats include how-to guides, list posts, reviews, comparisons, etc. The article you’re reading right now is a list post.
  • Content angle – The unique selling point of the content piece. For example, “best,” “cheapest,” and “freshness.” Can you guess what the angle of this article is?

Once you identify the three Cs of search intent, you should have a pretty good idea of what type of content Google “recommends” to its users for particular search queries.

Recommended reading: What is Search Intent? A Complete Guide for Beginners

2. Word of mouth. Yes, this is still a trend

Word of mouth (WOM) is the “invisible force” behind many brands’ successes and the unsung hero of converting prospects to customers. Here’s some data to illustrate my point:

  • 83% of respondents from 60 countries trust recommendations from friends and family, and 66% trust online recommendations (Nielsen).
  • 74% of purchasers (auto, beauty, and smartphone categories) identify word of mouth as the main point of influence for purchasing decisions (Google, TNS, & Ogilvy).

At Ahrefs, we find that to be true and recently ranked word of mouth as one of the top three customer acquisition channels.

Thanks to online media, that “invisible force” of WOM—otherwise harder to notice and measure—has become quite tangible. We can witness it in the following:

  • Social media – WOM is seen in both conversations and sharing of content.
  • User-generated content about brands and their products – Customer reviews, unboxings, or fan pictures posted on Instagram are great examples.
  • The proliferation of influencer marketing – While influencer marketing is a marketing type of its own, the fact that’s been working so well is based on the same mechanics as WOM: People trust other people more than brands.

What to do about it

First, create a great product or service. Without one, you won’t go far. You should have something that exceeds expectations. Make it change the users’ lives for the better.

Word-of-mouth marketing

If people truly like your product, they will start expressing it. You can potentially affect the velocity and scale of that process through some marketing tactics, such as:

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  • Encouraging users to share pictures or short videos of your product under a specified hashtag.
  • Creating content that appeals to the reasons why people share on social media.
  • Sharing positive testimonials about your business (but don’t brag).
  • Sharing your product reviews.
  • Engaging in conversations. Or even starting them. Caution: This can be scary. You have very little (if any) control over such situations, but courage and transparency go a long way in the marketing world. Plus, you can learn a great deal from the feedback you’ll receive.
Tim Soulo word-of-mouth marketing

Every two years on the same day, our CMO asks the good people of Reddit the same question, “Do you like what we do?”

3. Privacy factors will impact the performance of digital advertising

Fact 1. Safari and Firefox browsers already block third-party cookies by default. In case you’re wondering, third-party cookies are small text files set by a website other than the one you are visiting, mostly used to track users between websites (and show retargeting ads, for example).

Fact 2. Google planned to stop supporting third-party cookies in Chrome by 2022. Then delayed it until 2023.

Fact 3. Starting from iOS 14, Apple began requiring a voluntary opt-in for the Identification for Advertisers (IDFA) from its users. Translation: Companies, such as Facebook, won’t “track you across apps and websites” unless you explicitly give them permission.

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App privacy notification on iOS

Source: Apple Insider

If that’s not enough:

  • 42.7% of internet users worldwide use ad blockers (Hootsuite).
  • Half of Americans have decided not to use a product or service because of privacy concerns (Pew Research).
  • There is a proliferation of products built with security and privacy in mind, designed to “rescue” you from the data-harvesting monopolies. Examples: DuckDuckGo, Brave, Signal, ProtonMail, and Blockchain smartphones.

All this information paints a rather clear picture. Internet users will, theoretically, have more privacy when browsing the web. As a result, marketers will have fewer data points about potential customers, maybe even fewer advertising options, and more headaches when it comes to assigning ad attribution.

Most marketers already anticipate the moves made by Google and Apple will have a significant impact:

How privacy moves by Apple and Google will affect the advertising industry

Source: Epsilon.

What to do about it

Digital advertising won’t go away because of the “cookie apocalypse.” Here’s why:

  • Let’s not forget that Google relies mostly on ad revenue. In fact, it is already working on a new browser-based tracking standard called Federated Learning of Cohorts (FLoC). So if we take Adroll’s advice (one of the biggest companies in the adtech business), until that happens, it’s business as usual.
  • Big publishers are steering away from third-party ad solutions in favor of their own data aggregation and ad selling, e.g., Insider’s SAGA platform.
  • We may even see wide adoption of Unified ID 2.0 (developed by The Trade Desk and the IAB Tech Lab), which appears to resemble third-party cookies.
  • While Facebook took a blow after undermining the IDFA, Apple’s own ad solutions suddenly became more attractive. Looks like one man’s loss is another man’s gain.

So it seems brands that want to use online advertising after 2023 will still have plenty of options. The only hurdle here is that they will have to adapt to the new standards and different forms of advertising (like buying ads directly from publishers).

However, some brands are already impacted by privacy factors, seen in declining ad clicks and lower returns on ad spend on Facebook.

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Others, acting like smart investors, are already taking measures to diversify their marketing channels. Privacy measures or not, it’s a good idea to invest in omnichannel marketing, as we’ll see in the next section.

So what are the alternatives here? If you want to learn how you can grow by taking advantage of other marketing channels and minimum paid traffic, read our article below.

Recommended reading: 8 Effective Marketing Channels in 2021 (And How We Use Them)

Omnichannel marketing is about giving customers or prospects access to your products, offers, and support services on all channels, platforms, and devices.

How omnichannel marketing works

This trend can easily be observed in commerce. For example, IKEA allows you to order through an online store, a mobile app, a phone call, or a visit to a local store.

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What’s more, IKEA offers every possible contact option, including a live chat with a chatbot.

IKEA live chat

But let’s look at the larger picture:

  • The purchase rate of omnichannel campaigns is 287% higher than single-channel campaigns (Omnisend).
  • Customers are channel-agnostic. They expect businesses to be available on any channel that’s convenient for them (Gartner).
  • The more channels in your channel mix, the better. More channels mean more convenience for your customers. More prospects mean more ROI. At least, that’s what we can learn from this analysis of 6,000 Effie-award-winning campaigns.

What to do about it

You can offer omnichannel experiences in three key areas.

The first one is the product (or service). For example, Ahrefs is primarily a SaaS platform, but we also extend some of the product features to plugins, such as our SEO Toolbar for Chrome and Firefox and our free SEO WordPress plugin. This way, we can provide data contextually and make things more convenient for our users.

Domain and page stats via Ahrefs' SEO toolbar

Ahrefs’ SEO Toolbar allows you to see SEO-related data directly on search engine results pages.

Ahrefs’ WordPress plugin performs automatic content audits combining data from Google Analytics and Ahrefs.

Ahrefs’ WordPress plugin performs automatic content audits combining data from Google Analytics and Ahrefs.

The second area is customer support. Think about expanding the channels that can be used to reach your business. Don’t blame customers for using the “wrong” support channels. Instead, be prepared for any questions on all channels.

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Conversational marketing solutions, such as live chats, are something more and more companies invest in. If you look at the data, it makes perfect sense:

  • 82% of consumers expect an immediate response to sales or marketing questions (Hubspot).
  • 79% of companies say that live chat has had positive results for customer loyalty, sales, and revenue (Kayako).
  • Conversations inside Facebook Messenger between companies and customers have a 30% higher conversion rate than retargeting ads (Facebook).

The third area is promotion. Like the aforementioned Effie study has proven, the more channels, the better.

For example, we promote Ahrefs Webmaster Tools through many channels: Twitter, YouTube, Google Ads, various kinds of sponsorships, and more. We also try new ones whenever possible. (Recently, we have used Brave Ads and Quora Ads). Here’s an example of a video ad.

Wherever you look, you can see the same pattern:

  • 79% of people say they’ve been convinced to buy or download a piece of software or app after watching a video (Wyzowl).
  • YouTube is the second-most visited website in the U.S. by organic traffic (Ahrefs).
  • 91% of marketers feel the pandemic has made video more important for brands (Wyzowl).
  • Video is the primary form of marketing media being created in 2021, followed by blogs (used by more than half of marketing teams), and infographics (Hubspot).

Video proves to be great for users and businesses. It’s really hard to find a sound reason not to invest in video marketing. This is especially if your product is better shown in video than explained in written content.

What to do about it

If you’re at the beginning of your video marketing journey, the video below explains how to set up for success in this type of marketing even if you lack professional equipment, proficiency in English, or experience in front of the camera.

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https://www.youtube.com/watch?v=QCgDIhvFkCM&list=PLvJ_dXFSpd2tsn8vwEmhFM0McBH4PhEty

Need more? Make sure to check out our playlist on the subject. We’ll show you how to make the best of YouTube Ads and do video SEO and YouTube SEO to send consistent, free traffic to your videos.

According to Harvard Business Review, data science is “the sexiest job of the 21st century.” It also added:

If companies sit out this trend’s early days for lack of talent, they risk falling behind as competitors and channel partners gain nearly unassailable advantages. 

That article is from 2012. Some 10 years later, data scientist is #2 in Glassdoor’s 50 Best Jobs in America for 2021 report. And #1 is Java developer, with a comparable job satisfaction degree but about a $20k lower median base salary.

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The data science trend is so impactful that it has left its mark on marketing. This study from Altimeter says that from a set of 11 skills, data analysis is the most desired skill among digital marketers.

Data analysis is the most desired marketing skill, according to a study from Altimeter

Source: Prophet.

And when we look at some data analysis courses, we can see that they are already being customized for marketers:

Data analysis courses for marketers

The courses cover many aspects, from advanced spreadsheet skills to programming in Python and R. Just one look at these courses, and we can see complex marketing problems that data analysis can help solve: customer churn, multifaceted customer data, sentiment analysis, campaign performance, etc.

What to do about it

Step 1 is to connect to quality data sources. There is a dedicated analytics tool for every marketing channel out there.

For example, if you want to take advantage of organic search, you will need a premium SEO tool like Ahrefs. Such a tool is your ticket to the vast pool of global search demand and backlinks data.

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With the right SEO tools, you can also peep at your competitors’ data and see where you can improve.

Content Gap report results

Among many features, Ahrefs’ Content Gap tool allows you to perform content gap analysis and see which keywords your competitors rank for but your website doesn’t.

The second step is learning data analysis skills.

Basic skills include mastering relevant spreadsheet formulas, understanding statistics, and understanding how your data is collected. If you think you can benefit from more advanced skills, invest in learning SQL, Python, or R.

That said, marketing analytics software can already perform a lot of data cleaning, analysis, and visualization for you. Particularly, the latest marketing automation technology has become quite remarkable.

Solutions like Blueshift or Bloomreach can take all your customer data points, merge them into one database, and then allow you to design omnichannel communication workflows triggered based on customer characteristics, actions, and even AI predictions.

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Can you point to a moment in time when buying something online was as easy, fast, and essentially frictionless as it is today?

Example of a frictionless experience on Amazon

It’s obvious: Customers are more likely to make a purchase when companies make it easy for them.

Let’s look at some more examples:

  • These days, you can buy new and used cars 100% online.
  • E‑grocery companies declare deliveries to be as fast as 15 minutes.
  • Investing in the stock market is a breeze nowadays with apps like Robinhood or eToro.
  • Klarna, whose tagline is “the shortcut to shopping,” allows you to buy something online even if you don’t have the money at that moment.
  • Last but not least, think how disappointed you would be A.D. 2022 if a SaaS product didn’t have a free trial or some form of “free” element to it.

What to do about it

Decrease friction for any form of conversion action that you want the user to take. Be it signing up for a newsletter, signing up for a trial, or even making a purchase. As you can see above, businesses can make more money when they make the money flow easier.

But before you do, take a moment to think about whether you may need some kind of “friction.” Here are a few examples:

  • Friction from a lead generation perspective – For instance, you may find that gated content results in more qualified leads with more data points available.
  • Friction as a security measure – For example, before I took that screenshot from Amazon, I needed to go through a two-step verification process to log in to my account.

It’s been two years into the pandemic, and we’re all living in the “new normal.” That said, it’s reasonable to wonder if remote work should stay for good.

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Well, according to a couple of statistics on the recent global remote work phenomenon, it seems that the transition to home offices was mostly successful.

Remote work statistics

Source: PWC.

What’s more, remote work proved to have its upsides.

Remote work statistics

According to a Stanford study of 16,000 workers over nine months, a work-from-home arrangement increases productivity by 13%. Reason: more convenient working environment, fewer breaks, and sick days.

Here are a few more benefits:

  • Lower cost of employment
  • Better mental health
  • Access to better job options
  • More employee loyalty
  • Lower commuting costs (and more time saved on traveling)

If you’ve worked remotely, I’m sure you have your own pros and cons.

On the whole, though, employees are eager to continue working remotely or semi-remotely. According to FlexJobs’ 10th Annual Survey conducted between July and August 2021, an astounding 97% of workers desire some form of remote work—be it fully remote or hybrid.

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And according to another study, over half of the employees want to work at least three days a week remotely.

Thus, it appears that remote work is here to stay.

What to do about it

The overall consensus seems to be that in order to adapt to this situation, companies will employ a hybrid model: Staff will spend some days in the office and some days at home.

1641271222 455 8 Digital Marketing Trends That Will Continue in 2022

And another study by Mercer confirms this sentiment: 70% of companies say they are planning to adopt the hybrid model.

In the above statistics, marketers are no exception. Who knows? Maybe marketers are even more likely to adopt the remote model. After all, we don’t often experience client-facing situations. And even if we do, those can be handled online. Also, I guess most of the tools we use for work are cloud-based.

So, dear marketers, you will likely see yourselves working remotely or semi-remotely in the coming years. There is a lesson here for employers also: Don’t be surprised if the people whom you work with expect some kind of remote work.

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To wrap things up, let me also share a few tips on how to make the most of remote work based on the research I’ve seen so far:

  • Avoid the always-on mentality – This is advice both to employers and employees. Many people report that while working from home, they feel like they’re constantly working. This eventually leads to lower productivity, lower satisfaction, and professional burnout.
  • Use the right tools – For example, here at Ahrefs, some of us are remote-only workers from all around the world, while some are based in the Singapore office (but work remotely from time to time). So our work model is hybrid in a way. But all of the tools we use are remote-work friendly. Our staff can log in wherever and whenever they need.
  • Consider more in-office time for new hires and inexperienced workers. They may need the support and a taste of the company vibe.
  • 87% of employees say the office is important for collaborating with team members and building relationships (PWC). That’s right—having friends at work is that important. We just have to get used to chatting with people over the internet rather than in person.

Final thoughts

The future is always uncertain. Marketers can rarely afford the luxury to wait things out. So the only other option to cope with uncertainty is to start taking action. And hopefully, your path to success will become brighter as you go.

I hope the above list of digital marketing trends provided some insight into a couple of smart moves you can make in marketing in the near future.

If you have questions about marketing in 2022 or answers (even better), let me know on Twitter.




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2024 WordPress Vulnerability Report Shows Errors Sites Keep Making

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2024 Annual WordPress security report by WPScan

WordPress security scanner WPScan’s 2024 WordPress vulnerability report calls attention to WordPress vulnerability trends and suggests the kinds of things website publishers (and SEOs) should be looking out for.

Some of the key findings from the report were that just over 20% of vulnerabilities were rated as high or critical level threats, with medium severity threats, at 67% of reported vulnerabilities, making up the majority. Many regard medium level vulnerabilities as if they are low-level threats and that’s a mistake because they’re not low level and should be regarded as deserving attention.

The WPScan report advised:

“While severity doesn’t translate directly to the risk of exploitation, it’s an important guideline for website owners to make an educated decision about when to disable or update the extension.”

WordPress Vulnerability Severity Distribution

Critical level vulnerabilities, the highest level of threat, represented only 2.38% of vulnerabilities, which is essentially good news for WordPress publishers. Yet as mentioned earlier, when combined with the percentages of high level threats (17.68%) the number or concerning vulnerabilities rises to almost 20%.

Here are the percentages by severity ratings:

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  • Critical 2.38%
  • Low 12.83%
  • High 17.68%
  • Medium 67.12%

Authenticated Versus Unauthenticated

Authenticated vulnerabilities are those that require an attacker to first attain user credentials and their accompanying permission levels in order to exploit a particular vulnerability. Exploits that require subscriber-level authentication are the most exploitable of the authenticated exploits and those that require administrator level access present the least risk (although not always a low risk for a variety of reasons).

Unauthenticated attacks are generally the easiest to exploit because anyone can launch an attack without having to first acquire a user credential.

The WPScan vulnerability report found that about 22% of reported vulnerabilities required subscriber level or no authentication at all, representing the most exploitable vulnerabilities. On the other end of the scale of the exploitability are vulnerabilities requiring admin permission levels representing a total of 30.71% of reported vulnerabilities.

Permission Levels Required For Exploits

Vulnerabilities requiring administrator level credentials represented the highest percentage of exploits, followed by Cross Site Request Forgery (CSRF) with 24.74% of vulnerabilities. This is interesting because CSRF is an attack that uses social engineering to get a victim to click a link from which the user’s permission levels are acquired. This is a mistake that WordPress publishers should be aware of because all it takes is for an admin level user to follow a link which then enables the hacker to assume admin level privileges to the WordPress website.

The following is the percentages of exploits ordered by roles necessary to launch an attack.

Ascending Order Of User Roles For Vulnerabilities

  • Author 2.19%
  • Subscriber 10.4%
  • Unauthenticated 12.35%
  • Contributor 19.62%
  • CSRF 24.74%
  • Admin 30.71%

Most Common Vulnerability Types Requiring Minimal Authentication

Broken Access Control in the context of WordPress refers to a security failure that can allow an attacker without necessary permission credentials to gain access to higher credential permissions.

In the section of the report that looks at the occurrences and vulnerabilities underlying unauthenticated or subscriber level vulnerabilities reported (Occurrence vs Vulnerability on Unauthenticated or Subscriber+ reports), WPScan breaks down the percentages for each vulnerability type that is most common for exploits that are the easiest to launch (because they require minimal to no user credential authentication).

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The WPScan threat report noted that Broken Access Control represents a whopping 84.99% followed by SQL injection (20.64%).

The Open Worldwide Application Security Project (OWASP) defines Broken Access Control as:

“Access control, sometimes called authorization, is how a web application grants access to content and functions to some users and not others. These checks are performed after authentication, and govern what ‘authorized’ users are allowed to do.

Access control sounds like a simple problem but is insidiously difficult to implement correctly. A web application’s access control model is closely tied to the content and functions that the site provides. In addition, the users may fall into a number of groups or roles with different abilities or privileges.”

SQL injection, at 20.64% represents the second most prevalent type of vulnerability, which WPScan referred to as both “high severity and risk” in the context of vulnerabilities requiring minimal authentication levels because attackers can access and/or tamper with the database which is the heart of every WordPress website.

These are the percentages:

  • Broken Access Control 84.99%
  • SQL Injection 20.64%
  • Cross-Site Scripting 9.4%
  • Unauthenticated Arbitrary File Upload 5.28%
  • Sensitive Data Disclosure 4.59%
  • Insecure Direct Object Reference (IDOR) 3.67%
  • Remote Code Execution 2.52%
  • Other 14.45%

Vulnerabilities In The WordPress Core Itself

The overwhelming majority of vulnerability issues were reported in third-party plugins and themes. However, there were in 2023 a total of 13 vulnerabilities reported in the WordPress core itself. Out of the thirteen vulnerabilities only one of them was rated as a high severity threat, which is the second highest level, with Critical being the highest level vulnerability threat, a rating scoring system maintained by the Common Vulnerability Scoring System (CVSS).

The WordPress core platform itself is held to the highest standards and benefits from a worldwide community that is vigilant in discovering and patching vulnerabilities.

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Website Security Should Be Considered As Technical SEO

Site audits don’t normally cover website security but in my opinion every responsible audit should at least talk about security headers. As I’ve been saying for years, website security quickly becomes an SEO issue once a website’s ranking start disappearing from the search engine results pages (SERPs) due to being compromised by a vulnerability. That’s why it’s critical to be proactive about website security.

According to the WPScan report, the main point of entry for hacked websites were leaked credentials and weak passwords. Ensuring strong password standards plus two-factor authentication is an important part of every website’s security stance.

Using security headers is another way to help protect against Cross-Site Scripting and other kinds of vulnerabilities.

Lastly, a WordPress firewall and website hardening are also useful proactive approaches to website security. I once added a forum to a brand new website I created and it was immediately under attack within minutes. Believe it or not, virtually every website worldwide is under attack 24 hours a day by bots scanning for vulnerabilities.

Read the WPScan Report:

WPScan 2024 Website Threat Report

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Featured Image by Shutterstock/Ljupco Smokovski

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An In-Depth Guide And Best Practices For Mobile SEO

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Mobile SEO: An In-Depth Guide And Best Practices

Over the years, search engines have encouraged businesses to improve mobile experience on their websites. More than 60% of web traffic comes from mobile, and in some cases based on the industry, mobile traffic can reach up to 90%.

Since Google has completed its switch to mobile-first indexing, the question is no longer “if” your website should be optimized for mobile, but how well it is adapted to meet these criteria. A new challenge has emerged for SEO professionals with the introduction of Interaction to Next Paint (INP), which replaced First Input Delay (FID) starting March, 12 2024.

Thus, understanding mobile SEO’s latest advancements, especially with the shift to INP, is crucial. This guide offers practical steps to optimize your site effectively for today’s mobile-focused SEO requirements.

What Is Mobile SEO And Why Is It Important?

The goal of mobile SEO is to optimize your website to attain better visibility in search engine results specifically tailored for mobile devices.

This form of SEO not only aims to boost search engine rankings, but also prioritizes enhancing mobile user experience through both content and technology.

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While, in many ways, mobile SEO and traditional SEO share similar practices, additional steps related to site rendering and content are required to meet the needs of mobile users and the speed requirements of mobile devices.

Does this need to be a priority for your website? How urgent is it?

Consider this: 58% of the world’s web traffic comes from mobile devices.

If you aren’t focused on mobile users, there is a good chance you’re missing out on a tremendous amount of traffic.

Mobile-First Indexing

Additionally, as of 2023, Google has switched its crawlers to a mobile-first indexing priority.

This means that the mobile experience of your site is critical to maintaining efficient indexing, which is the step before ranking algorithms come into play.

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Read more: Where We Are Today With Google’s Mobile-First Index

How Much Of Your Traffic Is From Mobile?

How much traffic potential you have with mobile users can depend on various factors, including your industry (B2B sites might attract primarily desktop users, for example) and the search intent your content addresses (users might prefer desktop for larger purchases, for example).

Regardless of where your industry and the search intent of your users might be, the future will demand that you optimize your site experience for mobile devices.

How can you assess your current mix of mobile vs. desktop users?

An easy way to see what percentage of your users is on mobile is to go into Google Analytics 4.

  • Click Reports in the left column.
  • Click on the Insights icon on the right side of the screen.
  • Scroll down to Suggested Questions and click on it.
  • Click on Technology.
  • Click on Top Device model by Users.
  • Then click on Top Device category by Users under Related Results.
  • The breakdown of Top Device category will match the date range selected at the top of GA4.
Screenshot from GA4, March 2024

You can also set up a report in Looker Studio.

  • Add your site to the Data source.
  • Add Device category to the Dimension field.
  • Add 30-day active users to the Metric field.
  • Click on Chart to select the view that works best for you.
A screen capture from Looker Studio showing a pie chart with a breakdown of mobile, desktop, tablet, and Smart TV users for a siteScreenshot from Looker Studio, March 2024

You can add more Dimensions to really dig into the data to see which pages attract which type of users, what the mobile-to-desktop mix is by country, which search engines send the most mobile users, and so much more.

Read more: Why Mobile And Desktop Rankings Are Different

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How To Check If Your Site Is Mobile-Friendly

Now that you know how to build a report on mobile and desktop usage, you need to figure out if your site is optimized for mobile traffic.

While Google removed the mobile-friendly testing tool from Google Search Console in December 2023, there are still a number of useful tools for evaluating your site for mobile users.

Bing still has a mobile-friendly testing tool that will tell you the following:

  • Viewport is configured correctly.
  • Page content fits device width.
  • Text on the page is readable.
  • Links and tap targets are sufficiently large and touch-friendly.
  • Any other issues detected.

Google’s Lighthouse Chrome extension provides you with an evaluation of your site’s performance across several factors, including load times, accessibility, and SEO.

To use, install the Lighthouse Chrome extension.

  • Go to your website in your browser.
  • Click on the orange lighthouse icon in your browser’s address bar.
  • Click Generate Report.
  • A new tab will open and display your scores once the evaluation is complete.
An image showing the Lighthouse Scores for a website.Screenshot from Lighthouse, March 2024

You can also use the Lighthouse report in Developer Tools in Chrome.

  • Simply click on the three dots next to the address bar.
  • Select “More Tools.”
  • Select Developer Tools.
  • Click on the Lighthouse tab.
  • Choose “Mobile” and click the “Analyze page load” button.
An image showing how to get to Lighthouse within Google Chrome Developer Tools.Screenshot from Lighthouse, March 2024

Another option that Google offers is the PageSpeed Insights (PSI) tool. Simply add your URL into the field and click Analyze.

PSI will integrate any Core Web Vitals scores into the resulting view so you can see what your users are experiencing when they come to your site.

An image showing the PageSpeed Insights scores for a website.Screenshot from PageSpeed Insights, March 2024

Other tools, like WebPageTest.org, will graphically display the processes and load times for everything it takes to display your webpages.

With this information, you can see which processes block the loading of your pages, which ones take the longest to load, and how this affects your overall page load times.

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You can also emulate the mobile experience by using Developer Tools in Chrome, which allows you to switch back and forth between a desktop and mobile experience.

An image showing how to change the device emulation for a site within Google Chrome Developer ToolsScreenshot from Google Chrome Developer Tools, March 2024

Lastly, use your own mobile device to load and navigate your website:

  • Does it take forever to load?
  • Are you able to navigate your site to find the most important information?
  • Is it easy to add something to cart?
  • Can you read the text?

Read more: Google PageSpeed Insights Reports: A Technical Guide

How To Optimize Your Site Mobile-First

With all these tools, keep an eye on the Performance and Accessibility scores, as these directly affect mobile users.

Expand each section within the PageSpeed Insights report to see what elements are affecting your score.

These sections can give your developers their marching orders for optimizing the mobile experience.

While mobile speeds for cellular networks have steadily improved around the world (the average speed in the U.S. has jumped to 27.06 Mbps from 11.14 Mbps in just eight years), speed and usability for mobile users are at a premium.

Read more: Top 7 SEO Benefits Of Responsive Web Design

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Best Practices For Mobile Optimization

Unlike traditional SEO, which can focus heavily on ensuring that you are using the language of your users as it relates to the intersection of your products/services and their needs, optimizing for mobile SEO can seem very technical SEO-heavy.

While you still need to be focused on matching your content with the needs of the user, mobile search optimization will require the aid of your developers and designers to be fully effective.

Below are several key factors in mobile SEO to keep in mind as you’re optimizing your site.

Site Rendering

How your site responds to different devices is one of the most important elements in mobile SEO.

The two most common approaches to this are responsive design and dynamic serving.

Responsive design is the most common of the two options.

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Using your site’s cascading style sheets (CSS) and flexible layouts, as well as responsive content delivery networks (CDN) and modern image file types, responsive design allows your site to adjust to a variety of screen sizes, orientations, and resolutions.

With the responsive design, elements on the page adjust in size and location based on the size of the screen.

You can simply resize the window of your desktop browser and see how this works.

An image showing the difference between Web.dev in a full desktop display vs. a mobile display using responsive design.Screenshot from web.dev, March 2024

This is the approach that Google recommends.

Adaptive design, also known as dynamic serving, consists of multiple fixed layouts that are dynamically served to the user based on their device.

Sites can have a separate layout for desktop, smartphone, and tablet users. Each design can be modified to remove functionality that may not make sense for certain device types.

This is a less efficient approach, but it does give sites more control over what each device sees.

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While these will not be covered here, two other options:

  • Progressive Web Apps (PWA), which can seamlessly integrate into a mobile app.
  • Separate mobile site/URL (which is no longer recommended).

Read more: An Introduction To Rendering For SEO

Interaction to Next Paint (INP)

Google has introduced Interaction to Next Paint (INP) as a more comprehensive measure of user experience, succeeding First Input Delay. While FID measures the time from when a user first interacts with your page (e.g., clicking a link, tapping a button) to the time when the browser is actually able to begin processing event handlers in response to that interaction. INP, on the other hand, broadens the scope by measuring the responsiveness of a website throughout the entire lifespan of a page, not just first interaction.

Note that actions such as hovering and scrolling do not influence INP, however, keyboard-driven scrolling or navigational actions are considered keystrokes that may activate events measured by INP but not scrolling which is happeing due to interaction.

Scrolling may indirectly affect INP, for example in scenarios where users scroll through content, and additional content is lazy-loaded from the API. While the act of scrolling itself isn’t included in the INP calculation, the processing, necessary for loading additional content, can create contention on the main thread, thereby increasing interaction latency and adversely affecting the INP score.

What qualifies as an optimal INP score?

  • An INP under 200ms indicates good responsiveness.
  • Between 200ms and 500ms needs improvement.
  • Over 500ms means page has poor responsiveness.

and these are common issues causing poor INP scores:

  1. Long JavaScript Tasks: Heavy JavaScript execution can block the main thread, delaying the browser’s ability to respond to user interactions. Thus break long JS tasks into smaller chunks by using scheduler API.
  2. Large DOM (HTML) Size: A large DOM ( starting from 1500 elements) can severely impact a website’s interactive performance. Every additional DOM element increases the work required to render pages and respond to user interactions.
  3. Inefficient Event Callbacks: Event handlers that execute lengthy or complex operations can significantly affect INP scores. Poorly optimized callbacks attached to user interactions, like clicks, keypress or taps, can block the main thread, delaying the browser’s ability to render visual feedback promptly. For example when handlers perform heavy computations or initiate synchronous network requests such on clicks.

and you can troubleshoot INP issues using free and paid tools.

As a good starting point I would recommend to check your INP scores by geos via treo.sh which will give you a great high level insights where you struggle with most.

INP scores by GeosINP scores by Geos

Read more: How To Improve Interaction To Next Paint (INP)

Image Optimization

Images add a lot of value to the content on your site and can greatly affect the user experience.

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From page speeds to image quality, you could adversely affect the user experience if you haven’t optimized your images.

This is especially true for the mobile experience. Images need to adjust to smaller screens, varying resolutions, and screen orientation.

  • Use responsive images
  • Implement lazy loading
  • Compress your images (use WebP)
  • Add your images into sitemap

Optimizing images is an entire science, and I advise you to read our comprehensive guide on image SEO how to implement the mentioned recommendations.

Avoid Intrusive Interstitials

Google rarely uses concrete language to state that something is a ranking factor or will result in a penalty, so you know it means business about intrusive interstitials in the mobile experience.

Intrusive interstitials are basically pop-ups on a page that prevent the user from seeing content on the page.

John Mueller, Google’s Senior Search Analyst, stated that they are specifically interested in the first interaction a user has after clicking on a search result.

Examples of intrusive interstitial pop-ups on a mobile site according to Google.

Not all pop-ups are considered bad. Interstitial types that are considered “intrusive” by Google include:

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  • Pop-ups that cover most or all of the page content.
  • Non-responsive interstitials or pop-ups that are impossible for mobile users to close.
  • Pop-ups that are not triggered by a user action, such as a scroll or a click.

Read more: 7 Tips To Keep Pop-Ups From Harming Your SEO

Structured Data

Most of the tips provided in this guide so far are focused on usability and speed and have an additive effect, but there are changes that can directly influence how your site appears in mobile search results.

Search engine results pages (SERPs) haven’t been the “10 blue links” in a very long time.

They now reflect the diversity of search intent, showing a variety of different sections to meet the needs of users. Local Pack, shopping listing ads, video content, and more dominate the mobile search experience.

As a result, it’s more important than ever to provide structured data markup to the search engines, so they can display rich results for users.

In this example, you can see that both Zojirushi and Amazon have included structured data for their rice cookers, and Google is displaying rich results for both.

An image of a search result for Japanese rice cookers that shows rich results for Zojirushi and Amazon.Screenshot from search for [Japanese rice cookers], Google, March 2024

Adding structured data markup to your site can influence how well your site shows up for local searches and product-related searches.

Using JSON-LD, you can mark up the business, product, and services data on your pages in Schema markup.

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If you use WordPress as the content management system for your site, there are several plugins available that will automatically mark up your content with structured data.

Read more: What Structured Data To Use And Where To Use It?

Content Style

When you think about your mobile users and the screens on their devices, this can greatly influence how you write your content.

Rather than long, detailed paragraphs, mobile users prefer concise writing styles for mobile reading.

Each key point in your content should be a single line of text that easily fits on a mobile screen.

Your font sizes should adjust to the screen’s resolution to avoid eye strain for your users.

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If possible, allow for a dark or dim mode for your site to further reduce eye strain.

Headers should be concise and address the searcher’s intent. Rather than lengthy section headers, keep it simple.

Finally, make sure that your text renders in a font size that’s readable.

Read more: 10 Tips For Creating Mobile-Friendly Content

Tap Targets

As important as text size, the tap targets on your pages should be sized and laid out appropriately.

Tap targets include navigation elements, links, form fields, and buttons like “Add to Cart” buttons.

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Targets smaller than 48 pixels by 48 pixels and targets that overlap or are overlapped by other page elements will be called out in the Lighthouse report.

Tap targets are essential to the mobile user experience, especially for ecommerce websites, so optimizing them is vital to the health of your online business.

Read more: Google’s Lighthouse SEO Audit Tool Now Measures Tap Target Spacing

Prioritizing These Tips

If you have delayed making your site mobile-friendly until now, this guide may feel overwhelming. As a result, you may not know what to prioritize first.

As with so many other optimizations in SEO, it’s important to understand which changes will have the greatest impact, and this is just as true for mobile SEO.

Think of SEO as a framework in which your site’s technical aspects are the foundation of your content. Without a solid foundation, even the best content may struggle to rank.

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  • Responsive or Dynamic Rendering: If your site requires the user to zoom and scroll right or left to read the content on your pages, no number of other optimizations can help you. This should be first on your list.
  • Content Style: Rethink how your users will consume your content online. Avoid very long paragraphs. “Brevity is the soul of wit,” to quote Shakespeare.
  • Image Optimization: Begin migrating your images to next-gen image formats and optimize your content display network for speed and responsiveness.
  • Tap Targets: A site that prevents users from navigating or converting into sales won’t be in business long. Make navigation, links, and buttons usable for them.
  • Structured Data: While this element ranks last in priority on this list, rich results can improve your chances of receiving traffic from a search engine, so add this to your to-do list once you’ve completed the other optimizations.

Summary

From How Search Works, “Google’s mission is to organize the world’s information and make it universally accessible and useful.”

If Google’s primary mission is focused on making all the world’s information accessible and useful, then you know they will prefer surfacing sites that align with that vision.

Since a growing percentage of users are on mobile devices, you may want to infer the word “everywhere” added to the end of the mission statement.

Are you missing out on traffic from mobile devices because of a poor mobile experience?

If you hope to remain relevant, make mobile SEO a priority now.


Featured Image: Paulo Bobita/Search Engine Journal

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SEO

HARO Has Been Dead for a While

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HARO Has Been Dead for a While

Every SEO’s favorite link-building collaboration tool, HARO, was officially killed off for good last week by Cision. It’s now been wrapped into a new product: Connectively.

I know nothing about the new tool. I haven’t tried it. But after trying to use HARO recently, I can’t say I’m surprised or saddened by its death. It’s been a walking corpse for a while. 

I used HARO way back in the day to build links. It worked. But a couple of months ago, I experienced the platform from the other side when I decided to try to source some “expert” insights for our posts. 

After just a few minutes of work, I got hundreds of pitches: 

So, I grabbed a cup of coffee and began to work through them. It didn’t take long before I lost the will to live. Every other pitch seemed like nothing more than lazy AI-generated nonsense from someone who definitely wasn’t an expert. 

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Here’s one of them: 

Example of an AI-generated pitch in HAROExample of an AI-generated pitch in HARO

Seriously. Who writes like that? I’m a self-confessed dullard (any fellow Dull Men’s Club members here?), and even I’m not that dull… 

I don’t think I looked through more than 30-40 of the responses. I just couldn’t bring myself to do it. It felt like having a conversation with ChatGPT… and not a very good one! 

Despite only reviewing a few dozen of the many pitches I received, one stood out to me: 

Example HARO pitch that caught my attentionExample HARO pitch that caught my attention

Believe it or not, this response came from a past client of mine who runs an SEO agency in the UK. Given how knowledgeable and experienced he is (he actually taught me a lot about SEO back in the day when I used to hassle him with questions on Skype), this pitch rang alarm bells for two reasons: 

  1. I truly doubt he spends his time replying to HARO queries
  2. I know for a fact he’s no fan of Neil Patel (sorry, Neil, but I’m sure you’re aware of your reputation at this point!)

So… I decided to confront him 😉 

Here’s what he said: 

Hunch, confirmed ;)Hunch, confirmed ;)

Shocker. 

I pressed him for more details: 

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I’m getting a really good deal and paying per link rather than the typical £xxxx per month for X number of pitches. […] The responses as you’ve seen are not ideal but that’s a risk I’m prepared to take as realistically I dont have the time to do it myself. He’s not native english, but I have had to have a word with him a few times about clearly using AI. On the low cost ones I don’t care but on authority sites it needs to be more refined.

I think this pretty much sums up the state of HARO before its death. Most “pitches” were just AI answers from SEOs trying to build links for their clients. 

Don’t get me wrong. I’m not throwing shade here. I know that good links are hard to come by, so you have to do what works. And the reality is that HARO did work. Just look at the example below. You can tell from the anchor and surrounding text in Ahrefs that these links were almost certainly built with HARO: 

Example of links build with HARO, via Ahrefs' Site ExplorerExample of links build with HARO, via Ahrefs' Site Explorer

But this was the problem. HARO worked so well back in the day that it was only a matter of time before spammers and the #scale crew ruined it for everyone. That’s what happened, and now HARO is no more. So… 

If you’re a link builder, I think it’s time to admit that HARO link building is dead and move on. 

No tactic works well forever. It’s the law of sh**ty clickthroughs. This is why you don’t see SEOs having huge success with tactics like broken link building anymore. They’ve moved on to more innovative tactics or, dare I say it, are just buying links.

Sidenote.

Talking of buying links, here’s something to ponder: if Connectively charges for pitches, are links built through those pitches technically paid? If so, do they violate Google’s spam policies? It’s a murky old world this SEO lark, eh?

If you’re a journalist, Connectively might be worth a shot. But with experts being charged for pitches, you probably won’t get as many responses. That might be a good thing. You might get less spam. Or you might just get spammed by SEOs with deep pockets. The jury’s out for now. 

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My advice? Look for alternative methods like finding and reaching out to experts directly. You can easily use tools like Content Explorer to find folks who’ve written lots of content about the topic and are likely to be experts. 

For example, if you look for content with “backlinks” in the title and go to the Authors tab, you might see a familiar name. 😉 

Finding people to request insights from in Ahrefs' Content ExplorerFinding people to request insights from in Ahrefs' Content Explorer

I don’t know if I’d call myself an expert, but I’d be happy to give you a quote if you reached out on social media or emailed me (here’s how to find my email address).

Alternatively, you can bait your audience into giving you their insights on social media. I did this recently with a poll on X and included many of the responses in my guide to toxic backlinks.

Me, indirectly sourcing insights on social mediaMe, indirectly sourcing insights on social media

Either of these options is quicker than using HARO because you don’t have to sift through hundreds of responses looking for a needle in a haystack. If you disagree with me and still love HARO, feel free to tell me why on X 😉



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