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A Conversation With Google’s Yury Pinsky on AI & the Future of SEO

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A Conversation With Google’s Yury Pinsky on AI & the Future of SEO

Bard is our creative collaborator. It’s a place where you can come in and have a conversation with the large language model which really helps you to boost your productivity and bring your ideas to life. –Yuri Pinsky, 02:16

Step behind the curtain and into the world of Google’s Bard with its Director of Product Management, Yury Pinsky, in an exclusive conversation with SEJ Editor-in-Chief Amanda Zantal-Wiener.

Hear about the origins and journey to Bard’s unveiling, and discover how the team behind it envisions a collaborative future with AI. SEO pros and seasoned digital marketers alike will get an up-close look at the nuances of generative AI and a glimpse at what predictions for what’s next.

So prep your popcorn — grab your notetaking method of choice — and tune in to learn how to incorporate Google’s current and forward-looking AI initiatives into your own business innovation.

[07:11] – The origin of Bard and its market niche.
[13:23] – Impact of generative AI and Bard on SEO and content creation.
[17:37] – Using Bard for audience evaluation in content creation.
[23:54] – Distinctive features of Bard compared to other AI models.
[28:33] – Most interesting prompts seen in Bard.
[33:29] – Future vision for Bard and generative AI.

I’m inspired by this idea that technology can work together with us, and we can bring Bard in as a creative partner in your editorial work or when we’re trying to write a document for work or something in our personal lives. –Yuri Pinsky, 09:46

It’s a very vibrant, fast-paced, fast moving industry right now. I think some of the unique things we have with Bard are things like the ability to plug into Google tools. –Yuri Pinsky, 23:54

In the sciences and the medical field, there could be lots of interesting breakthroughs in drug discovery in climate applications. How can they use the power of these foundational models to really benefit all of us in some way? –Yuri Pinsky, 25:44

Your ideas still have to be your own in order for AI to work with you best and work for you best. –Yuri Pinsky, 28:33

It is not the end of search. Bard is an experiment. It’s complementary to search. It’s this conversational collaborator. –Yuri Pinsky, 32:47

Connect with Yury Pinsky:
Yury is a Product Manager for Bard, leading areas including Extensions, Factuality, and multi-modality. Yury is passionate about cutting edge technology and finding ways to bring it to users around the world. Prior to serving in his current role, Yury led product teams around Natural Language and Speech Recognition for the Google Assistant, spent time building wearables in Google [X], and helped build out Google Search on mobile devices.

Outside of work, Yury enjoys spending time with his family, planning his next vacation, and the daily logistics of kids’ extracurricular activities.

Connect on LinkedIn: https://www.linkedin.com/in/ypinsky

Connect with Amanda Zantal-Wiener:
Follow her on Twitter: https://twitter.com/Amanda_ZW
Connect with her on LinkedIn: https://www.linkedin.com/in/amandazantalwiener/



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Link Building Outreach for Noobs

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Link Building Outreach for Noobs

Link outreach is the process of contacting other websites to ask for a backlink to your website.

For example, here’s an outreach email we sent as part of a broken link building campaign:

In this guide, you’ll learn how to get started with link outreach and how to get better results. 

How to do link outreach

Link outreach is a four-step process:

1. Find prospects

No matter how amazing your email is, you won’t get responses if it’s not relevant to the person you’re contacting. This makes finding the right person to contact equally as important as crafting a great email.

Who to reach out to depends on your link building strategy. Here’s a table summarizing who you should find for the following link building tactics:

As a quick example, here’s how you would find sites likely to accept your guest posts:

  1. Go to Content Explorer
  2. Enter a related topic and change the dropdown to “In title”
  3. Filter for English results
  4. Filter for results with 500+ words
  5. Go to the “Websites” tab
Finding guest blogging opportunities via Content ExplorerFinding guest blogging opportunities via Content Explorer

This shows you the websites getting the most search traffic to content about your target topic.

From here, you’d want to look at the Authors column to prioritize sites with multiple authors, as this suggests that they may accept guest posts.

The Authors column indicate how many authors have written for the siteThe Authors column indicate how many authors have written for the site

If you want to learn how to find prospects for different link building tactics, I recommend reading the resource below.

2. Find their contact details

Once you’ve curated a list of people to reach out to, you’ll need to find their contact information.

Typically, this is their email address. The easiest way to find this is to use an email lookup tool like Hunter.io. All you need to do is enter the first name, last name, and domain of your target prospect. Hunter will find their email for you:

Finding Tim's email with Hunter.ioFinding Tim's email with Hunter.io

To prevent tearing your hair from searching for hundreds of emails one-by-one, most email lookup tools allow you to upload a CSV list of names and domains. Hunter also has a Google Sheets add-on to make this even easier.

Using the Hunter for Sheets add-on to find emails in bulk directly in Google SheetsUsing the Hunter for Sheets add-on to find emails in bulk directly in Google Sheets

3. Send a personalized pitch

Knowing who to reach out to is half the battle won. The next ‘battle’ to win is actually getting the person to care.

Think about it. For someone to link to you, the following things need to happen:

  • They must read your email
  • They must be convinced to check out your content
  • They must open the target page and complete all administrative tasks (log in to their CMS, find the link, etc.)
  • They must link to you or swap out links

That’s a lot of steps. Most people don’t care enough to do this. That’s why there’s more to link outreach than just writing the perfect email (I’ll cover this in the next section).

For now, let’s look at how to craft an amazing email. To do that, you need to answer three questions:

  1. Why should they open your email? — The subject line needs to capture attention in a busy inbox.
  2. Why should they read your email? — The body needs to be short and hook the reader in.
  3. Why should they link to you? — Your pitch needs to be compelling: What’s in it for them and why is your content link-worthy?

For example, here’s how we wrote our outreach email based on the three questions:

An analysis of our outreach email based on three questionsAn analysis of our outreach email based on three questions

Here’s another outreach email we wrote, this time for a campaign building links to our content marketing statistics post:

An analysis of our outreach email based on three questionsAn analysis of our outreach email based on three questions

4. Follow up, once

People are busy and their inboxes are crowded. They might have missed your email or read it and forgot.

Solve this by sending a short polite follow-up.

Example follow-up emailExample follow-up email

One is good enough. There’s no need to spam the other person with countless follow-up emails hoping for a different outcome. If they’re not interested, they’re not interested.

Link outreach tips

In theory, link outreach is simply finding the right person and asking them for a link. But there is more to it than that. I’ll explore some additional tips to help improve your outreach.

Don’t over-personalize

Some SEOs swear by the sniper approach to link outreach. That is: Each email is 100% customized to the person you are targeting.

But our experience taught us that over-personalization isn’t better. We ran link-building campaigns that sent hyper-personalized emails and got no results.

It makes logical sense: Most people just don’t do favors for strangers. I’m not saying it doesn’t happen—it does—but rarely will your amazing, hyper-personalized pitch change someone’s mind.

So, don’t spend all your time tweaking your email just to eke out minute gains.

Avoid common templates

My first reaction seeing this email is to delete it:

A bad outreach emailA bad outreach email

Why? Because it’s a template I’ve seen many times in my inbox. And so have many others.

Another reason: Not only did he reference a post I wrote six years ago, it was a guest post, i.e., I do not have control over the site. This shows why finding the right prospects is important. He even got my name wrong.

Templates do work, but bad ones don’t. You can’t expect to copy-paste one from a blog post and hope to achieve success.

A better approach is to use the scoped shotgun approach: use a template but with dynamic variables.

Email outreach template with dynamic variablesEmail outreach template with dynamic variables

You can do this with tools like Pitchbox and Buzzstream.

This can help achieve a decent level of personalization so your email isn’t spammy. But it doesn’t spend all your time writing customized emails for every prospect.

Send lots of emails

When we polled 800+ people on X and LinkedIn about their link outreach results, the average conversion rate was only 1-5%.

Link outreach conversion rates in 2023Link outreach conversion rates in 2023

This is why you need to send more emails. If you run the numbers, it just makes sense:

  • 100 outreach emails with a 1% success rate = 1 link
  • 1,000 outreach emails with a 1% success rate = 10 links

I’m not saying to spam everyone. But if you want more high-quality links, you need to reach out to more high-quality prospects.

Build a brand

A few years ago, we published a link building case study:

  • 515 outreach emails
  • 17.55% reply rate
  • 5.75% conversion rate

Pretty good results! Except the top comments were about how we only succeeded because of our brand:

Comments on our YouTube video saying we succeeded because of our brandComments on our YouTube video saying we succeeded because of our brand

It’s true; we acknowledge it. But I think the takeaway here isn’t that we should repeat the experiment with an unknown website. The takeaway is that more SEOs should be focused on building a brand.

We’re all humans—we rely on heuristics to make judgments. In this case, it’s branding. If your brand is recognizable, it solves the “stranger” problem—people know you, like you, and are more likely to link.

The question then: How do you build a brand?

I’d like to quote our Chief Marketing Officer Tim Soulo here:

What is a strong brand if not a consistent output of high-quality work that people enjoy? Ahrefs’ content team has been publishing top-notch content for quite a few years on our blog and YouTube channel. Slowly but surely, we were able to reach tens of millions of people and instill the idea that “Ahrefs’ content = quality content”—which now clearly works to our advantage.

Tim SouloTim Soulo

Ahrefs was once unknown, too. So, don’t be disheartened if no one is willing to link to you today. Rome wasn’t built in a day.

Trust the process and create incredible content. Show it to people. You’ll build your brand and reputation that way.

Build relationships with people in your industry

Outreach starts before you even ask for a link.

Think about it: People don’t do favors for strangers but they will for friends. If you want to build and maintain relationships in the industry, way before you start any link outreach campaigns.

Don’t just rely on emails either. Direct messages (DMs) on LinkedIn and X, phone calls—they all work. For example, Patrick Stox, our Product Advisor, used to have a list of contacts he regularly reached out to. He’d hop on calls and even send fruit baskets.

Create systems and automations

In its most fundamental form, link outreach is really about finding more people and sending more emails.

Doing this well is all about building systems and automations.

We have a few videos on how to build a team and a link-building system, so I recommend that you check them out.

Final thoughts

Good link outreach is indistinguishable from good business development.

In business development, your chances of success will increase if you:

  • Pitch the right partners
  • Have a strong brand
  • Have prior relationships with them
  • Pitch the right collaboration ideas

The same goes for link outreach. Follow the principles above and you will see more success for your link outreach campaigns.

Any questions or comments? Let me know on Twitter X.



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Research Shows Tree Of Thought Prompting Better Than Chain Of Thought

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Research Shows Tree Of Thought Prompting Better Than Chain Of Thought

Researchers discovered a way to defeat the safety guardrails in GPT4 and GPT4-Turbo, unlocking the ability to generate harmful and toxic content, essentially beating a large language model with another large language model.

The researchers discovered that the use of tree-of-thought (ToT)reasoning to repeat and refine a line of attack was useful for jailbreaking another large language model.

What they found is that the ToT approach was successful against GPT4, GPT4-Turbo, and PaLM-2, using a remarkably low number of queries to obtain a jailbreak, on average less than thirty queries.

Tree Of Thoughts Reasoning

A Google research paper from around May 2022 discovered Chain of Thought Prompting.

Chain of Thought (CoT) is a prompting strategy used on a generative AI to make it follow a sequence of steps in order to solve a problem and complete a task. The CoT method is often accompanied with examples to show the LLM how the steps work in a reasoning task.

So, rather than just ask a generative AI like Midjourney or ChatGPT to do a task, the chain of thought method instructs the AI how to follow a path of reasoning that’s composed of a series of steps.

Tree of Thoughts (ToT) reasoning, sometimes referred to as Tree of Thought (singular) is essentially a variation and improvement of CoT, but they’re two different things.

Tree of Thoughts reasoning is similar to CoT. The difference is that rather than training a generative AI to follow a single path of reasoning, ToT is built on a process that allows for multiple paths so that the AI can stop and self-assess then come up with alternate steps.

Tree of Thoughts reasoning was developed in May 2023 in a research paper titled Tree of Thoughts: Deliberate Problem Solving with Large Language Models (PDF)

The research paper describes Tree of Thought:

“…we introduce a new framework for language model inference, Tree of Thoughts (ToT), which generalizes over the popular Chain of Thought approach to prompting language models, and enables exploration over coherent units of text (thoughts) that serve as intermediate steps toward problem solving.

ToT allows LMs to perform deliberate decision making by considering multiple different reasoning paths and self-evaluating choices to decide the next course of action, as well as looking ahead or backtracking when necessary to make global choices.

Our experiments show that ToT significantly enhances language models’ problem-solving abilities…”

Tree Of Attacks With Pruning (TAP)

This new method of jailbreaking large language models is called Tree of Attacks with Pruning, TAP. TAP uses two LLMs, one for attacking and the other for evaluating.

TAP is able to outperform other jailbreaking methods by significant margins, only requiring black-box access to the LLM.

A black box, in computing, is where one can see what goes into an algorithm and what comes out. But what happens in the middle is unknown, thus it’s said to be in a black box.

Tree of thoughts (TAP) reasoning is used against a targeted LLM like GPT-4 to repetitively try different prompting, assess the results, then if necessary change course if that attempt is not promising.

This is called a process of iteration and pruning. Each prompting attempt is analyzed for the probability of success. If the path of attack is judged to be a dead end, the LLM will “prune” that path of attack and begin another and better series of prompting attacks.

This is why it’s called a “tree” in that rather than using a linear process of reasoning which is the hallmark of chain of thought (CoT) prompting, tree of thought prompting is non-linear because the reasoning process branches off to other areas of reasoning, much like a human might do.

The attacker issues a series of prompts, the evaluator evaluates the responses to those prompts and then makes a decision as to what the next path of attack will be by making a call as to whether the current path of attack is irrelevant or not, plus it also evaluates the results to determine the likely success of prompts that have not yet been tried.

What’s remarkable about this approach is that this process reduces the number of prompts needed to jailbreak GPT-4. Additionally, a greater number of jailbreaking prompts are discovered with TAP than with any other jailbreaking method.

The researchers observe:

“In this work, we present Tree of Attacks with Pruning (TAP), an automated method for generating jailbreaks that only requires black-box access to the target LLM.

TAP utilizes an LLM to iteratively refine candidate (attack) prompts using tree-of-thoughts reasoning until one of the generated prompts jailbreaks the target.

Crucially, before sending prompts to the target, TAP assesses them and prunes the ones unlikely to result in jailbreaks.

Using tree-of-thought reasoning allows TAP to navigate a large search space of prompts and pruning reduces the total number of queries sent to the target.

In empirical evaluations, we observe that TAP generates prompts that jailbreak state-of-the-art LLMs (including GPT4 and GPT4-Turbo) for more than 80% of the prompts using only a small number of queries. This significantly improves upon the previous state-of-the-art black-box method for generating jailbreaks.”

Tree Of Thought (ToT) Outperforms Chain Of Thought (CoT) Reasoning

Another interesting conclusion reached in the research paper is that, for this particular task, ToT reasoning outperforms CoT reasoning, even when adding pruning to the CoT method, where off topic prompting is pruned and discarded.

ToT Underperforms With GPT 3.5 Turbo

The researchers discovered that ChatGPT 3.5 Turbo didn’t perform well with CoT, revealing the limitations of GPT 3.5 Turbo. Actually, GPT 3.5 performed exceedingly poorly, dropping from 84% success rate to only a 4.2% success rate.

This is their observation about why GPT 3.5 underperforms:

“We observe that the choice of the evaluator can affect the performance of TAP: changing the attacker from GPT4 to GPT3.5-Turbo reduces the success rate from 84% to 4.2%.

The reason for the reduction in success rate is that GPT3.5-Turbo incorrectly determines that the target model is jailbroken (for the provided goal) and, hence, preemptively stops the method.

As a consequence, the variant sends significantly fewer queries than the original method…”

What This Mean For You

While it’s amusing that the researchers use the ToT method to beat an LLM with another LLM, it also highlights the usefulness of ToT for generating surprising new directions in prompting in order to achieve higher levels of output.

  • TL/DR Takeaways:
  • Tree of Thought prompting outperformed Chain of Thought methods
  • GPT 3.5 worked significantly poorly in comparison to GPT 4 in ToT
  • Pruning is a useful part of a prompting strategy
  • Research showed that ToT is superior to CoT in an intensive reasoning task like jailbreaking an LLM

Read the original research paper:

Tree of Attacks: Jailbreaking Black-Box LLMs Automatically (PDF)

Featured Image by Shutterstock/THE.STUDIO

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The Lean Guide (With Template)

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The Lean Guide (With Template)

A competitive analysis (or market competitive analysis) is a process where you collect information about competitors to gain an edge over them and get more customers.

However, the problem is that “traditional” competitive analysis is overkill for most businesses — it requires impractical data and takes too long to complete (and it’s very expensive if you choose to outsource). 

A solution to that is a lean approach to the process — and that’s what this guide is about. 

In other words, we’ll focus on the most important data you need to answer the question: “Why would people choose them over you?”. No boring theory, outtakes from marketing history, or spending hours digging up nice-to-have information.

In this guide, you will find:

  • A real-life competitive analysis example.
  • Templates: one for input data and one for a slide deck to present your analysis to others.
  • Step-by-step instructions.

Our template consists of two documents: a slide deck and a spreadsheet. 

The Slide deck is the output document. It will help you present the analysis to your boss or your teammates.

The spreadsheet is the input document. You will find tables that act as the data source for the charts from the slide deck, as well as a prompt to use in ChatGPT to help you with user review research.

Competitive analysis template — spreadsheet sneak peek.Competitive analysis template — spreadsheet sneak peek.

We didn’t focus on aesthetics here; every marketer likes to do slide decks their own way, so feel free to edit everything you’ll find there. 

With that out of the way, let’s talk about the process. The template consists of these six tasks: 

  1. Identify your direct competitors. 
  2. Compare share of voice. 
  3. Compare pricing and features.
  4. Find strong and weak points based on reviews.
  5. Compare purchasing convenience.
  6. Present conclusions.

Going forward, we’ll explain why these steps matter and show how to complete them. 

1. Identify your direct competitors

Direct competitors are businesses that offer a similar solution to the same audience. 

They matter a lot more than indirect competitors (i.e. businesses with different products but targeting the same audience as you) because you’ll be compared with them often (e.g. in product reviews and rankings). Plus, your audience is more likely to gravitate towards them when considering different options. 

You probably have a few direct competitors in mind already, but here are a few ways to find others based on organic search and paid search ads

Our basis for the analysis was Landingi, a SaaS for building landing pages (we chose that company randomly). So in our case, we found these 3 direct competitors. 

Slide 1 — direct competitors.Slide 1 — direct competitors.

Look at keyword overlap

Keyword overlap uncovers sites that target the same organic keywords as you. Some sites will compete with you for traffic but not for customers (e.g. G2 may share some keywords with Landingi but they’re a different business). However, in many cases, you will find direct competitors just by looking at this marketing channel. 

  • Go to Ahrefs’ Site Explorer and enter your site’s address. 
  • Scroll down to Organic competitors
  • Visit the URLs to pick 3 – 5 direct competitors.
Top organic competitors data from Ahrefs.Top organic competitors data from Ahrefs.

To double-check the choice of competitors, we also looked at who was bidding for search ads on Google.

See who’s advertising 

If someone is spending money to show ads for keywords related to what you do, that’s a strong indication they are a direct competitor. 

  • Go to Ahrefs’ Keywords Explorer.
  • Type in a few broad keywords related to your niche, like “landing page builder” or “landing page tool”. 
  • Go to the Ads history report. 
  • Visit the sites that have a high presence of ads in the SERPs (Search Engine Result Pages). 
Ads history report in Ahrefs' Keywords Explorer.Ads history report in Ahrefs' Keywords Explorer.

Once you’re done checking both reports, write down competitors in the deck. 

You can also take screenshots of the reports and add them to your deck to show the supporting data for your argument. 

 Slide 2 — direct competitors by organic traffic. Slide 2 — direct competitors by organic traffic.

2. Compare share of voice

Share of voice is a measure of your reach in any given channel compared to competitors. 

A bigger share of voice (SOV) means that your competitors are more likely to reach your audience. In other words, they may be promoting more effectively than you. 

In our example, we found that Landingi’s SOV was the lowest in both of these channels. 

Organic: 

Slide 3 — share of voice on Google Search.Slide 3 — share of voice on Google Search.

And social media:

 Slide 4 — share of voice on social media. Slide 4 — share of voice on social media.

Here’s how we got that data using Ahrefs and Brand24.

Organic share of voice 

Before we start, make sure you have a project set up in Ahrefs’ Rank Tracker

Create a new project in Ahrefs' Rank Tracker.Create a new project in Ahrefs' Rank Tracker.

Now: 

  • Go to Ahrefs’ Competitive Analysis and enter your and your competitors’s sites as shown below. 
Create a new project in Ahrefs' Rank Tracker.
Create a new project in Ahrefs' Rank Tracker.
  • On the next screen, set the country with the most important market for your business and set the filters like this:
Content gap analysis filter setup.Content gap analysis filter setup.
  • Select keywords that sound most relevant to your business (even if you don’t rank for them yet) and Add them to Rank Tracker
Common keywords found via Ahrefs' Competitive Analysis.Common keywords found via Ahrefs' Competitive Analysis.
  • Go to Rank Tracker, open your project, and look for Competitors/Overview. This report will uncover automatically calculated Share of Voice
Organic share of voice data in Ahrefs.Organic share of voice data in Ahrefs.
  • Add the numbers in corresponding cells inside the sheet and paste the graph inside the slide deck. 
Filling the share of voice template with data.Filling the share of voice template with data.

It’s normal that the numbers don’t add up to 100%. SOV is calculated by including sites that compete with you in traffic but are not your direct competitors, e.g. blogs. 

Social share of voice 

We can also measure our share of voice across social media channels using Brand24.

  • Go to Brand24.
  • Start a New project for your brand and each competitor. Use the competitors’ brand name as the keyword to monitor. 
  • Go to the Comparison report and compare your project with competitors. 
Using Brand24's Comparison tool for competitive analysis.Using Brand24's Comparison tool for competitive analysis.
  • Take a screenshot of the SOV charts and paste them into the slide deck. Make sure the charts are set to “social media”.
Social media tab in share of voice report.Social media tab in share of voice report.

3. Compare pricing and features

Consumers often choose solutions that offer the best value for money — simple as that. And that typically comes down to two things: 

  • Whether you have the features they care about. We’ll use all features available across all plans to see how likely the product is to satisfy user needs.
  • How much they will need to pay. Thing is, the topic of pricing is tricky: a) when assessing affordability, people often focus on the least expensive option available and use it as a benchmark, b) businesses in the SaaS niche offer custom plans. So to make things more practical, we’ll compare the cheapest plans, but feel free to run this analysis across all pricing tiers.

After comparing our example company to competitors, we found that it goes head-to-head with Unbounce as the most feature-rich solution on the market. 

Slide 5 — features vs. pricing.Slide 5 — features vs. pricing.

Here’s how we got that data. 

  • Note down your and your competitors’ product features. One of the best places to get this information is pricing pages. Some brands even publish their own competitor comparisons — you may find them helpful too. 
  • While making the list, place a “1” in the cell corresponding to the brand that offers the solution.
Filling data in the spreadsheet.Filling data in the spreadsheet.
  • Enter the price of the cheapest plan (excluding free plans). 
Adding pricing data inside the spreadsheet.Adding pricing data inside the spreadsheet.
  • Once finished, copy the chart and paste it inside the deck. 

4. Find strong and weak points based on user reviews

User reviews can show incredibly valuable insight into your competitors’ strong and weak points. Here’s why this matters:

  • Improving on what your competitors’ customers appreciate could help you attract similar customers and possibly win some over.
  • Dissatisfaction with competitors is a huge opportunity. Some businesses are built solely to fix what other companies can’t fix. 

Here’s a sample from our analysis: 

 Slide 6 — likes and dislikes about Competitors. Slide 6 — likes and dislikes about Competitors.

And here’s how we collated the data using ChatGPT. Important: repeat the process for each competitor.

  • Open ChatGPT and enter the prompt from the template.
ChatGPT prompt for competitive analysis.ChatGPT prompt for competitive analysis.
  • Go to G2, Capterra, or Trustpilot and find a competitor’s reviews with ratings from 2 – 4 (i.e. one rating above the lowest and one below the highest possible). Reason:

businesses sometimes solicit five-star reviews, whereas dissatisfied customers tend to leave one-star reviews in a moment of frustration. The most actionable feedback usually comes in between.

  • Copy and paste the content of the reviews into ChatGPT (don’t hit enter yet). 
  • Once you’re done pasting all reviews, hit enter in ChatGPT to run the analysis.
Sample of ChatGPT output with charts.Sample of ChatGPT output with charts.
  • Paste the graphs into the deck. If you want the graphs to look different, don’t hesitate to ask the AI. 

There’s a faster alternative, but it’s a bit more advanced. 

Instead of copy-pasting, you can use a scraping tool like this one to get all reviews at once. The downside here is that not all review sources will a have scraping tool available. 

5. Compare purchasing convenience

Lastly, we’ll see how easy it is to actually buy your products, and compare the experience to your competitors. 

This is a chance to simplify your checkout process, and even learn from any good habits your competitors have adopted.

For example, we found that our sample company had probably nothing to worry about in this area — they ticked almost all of the boxes. 

Slide 7 — purchasing convenience.Slide 7 — purchasing convenience.

Here’s how to complete this step:

  • Place a “1” if you or any of your competitors offer convenience features listed in the template. 
  • Once done, copy the chart and paste it into the deck.

Step 6. Present conclusions

This is the part of the presentation where you sum up all of your findings and suggest a course of action. 

Here are two examples: 

  • Landingi had the lowest SOV in the niche, and that is never good. So the conclusion might be to go a level deeper and do an SEO competitive analysis, and to increase social media presence by creating more share-worthy content like industry surveys, design/CRO tips, or in-house data studies.
  • Although the brand had a very high purchasing convenience score, during the analysis we found that there was a $850 gap between the monthly full plan and the previous tier. The conclusion here might be to offer a custom plan (like competitors do) to fill that gap. 

We encourage you to take your time here and think about what would make the most sense for your business. 

Tip

It’s good to be specific in your conclusions, but don’t go too deep. Competitive analysis concerns many aspects of the business, so it’s best to give other departments a chance to chime in. Just because your competitors have a few unique features doesn’t necessarily mean you need to build them too.

Final thoughts 

A competitive analysis is one of the most fruitful exercises in marketing. It can show you areas for improvement, give ideas for new features, and help you discover gaps in your strategy. It wouldn’t be an exaggeration to say that it’s fundamental to running a successful business. 

Just don’t forget to balance “spying” on your competitors with innovation. After all, you probably don’t want to become an exact copy of someone else’s brand. 

In other words, use competitive analysis to keep up with your competitors, but don’t let that erase what’s unique about your brand or make you forget your big vision. 

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