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Are You Web 3.0 Ready? 12 Steps For A Successful Social Media Audit

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Web 3.0 is here. Have you considered a social media audit?

Look in the mirror and ask, “Is my social media stuck in a Web 2.0 world?”

A social media audit is like a health and wellness check-up for your brand’s digital marketing results, business outcomes, public relations, and brand awareness.

Here are 12 tips for conducting a social media audit in a Web 3.0 world.

1. Schedule It

Instead of waiting until a potential problem is detected or failing results appear, proactively schedule an audit for your brand, a quarterly checkup, and an annual exam.

A social media audit will create an efficient and actionable update to an existing social media plan or a reset to a new social media strategy.

Social PR Secret: Keep your team accountable and transparent by scheduling the social media audits on a calendar with all stakeholders invited.

Follow the SMART method of goal setting when it comes to social media audits. Keep it.

  • Specific.
  • Measurable.
  • Attainable.
  • Realistic.
  • Timeframe.

Like any action item tied to successful outcomes, it is important to access your social media audit’s requirements including:

  1. Create a timeframe. Set aside a realistic amount of time to complete the audit.
  2. Allow for research into new technologies and innovation.
  3. Know what resources are needed to complete the social media audit.
  4. Understand what team members or outside consultants need to be involved in order to achieve a successful social media audit.

2. Include PR, SEO & PPC, And New Innovations Of Web 3.0 In The Audit

Working remotely or living behind closed doors in the social media marketing room leads to dehydration and loss of healthy nutrients in a social media marketing plan.

Public relations, search, and PPC will add depth, optimization, and vital content to a social media plan.

Combining marketing agendas gives a sense of synchronicity and supplements social media planning with aligned business goals and objectives.

The emergence of Web 3.0 technology and innovation is impacting all areas of digital marketing including social media.

Web 3.0 is defined as the next generation of the internet only operating in a more decentralized environment.

This means marketers and brands can be less reliant on big techs, like Google and Facebook, and focus more on community, creators, and even crypto.

Social media marketers should have a third eye on new social networks bubbling up from Web 3.0, NFTs, virtual worlds, and how physical worlds blend with digital worlds.

“It’s also important to consider if all of your digital marketing is connected with your social strategy by evaluating relative to the digital marketing landscape,” says Krista Neher, CEO, and Founder of Boot Camp Digital.

3. Grading Scale

A process and methodology for a social media audit are essential for long-term success and efficiencies.

Whether it’s your own process using Excel, a template from a third-party source, or a platform such as Sprout Social, using consistent methods puts science behind the historical comparisons.

Considering 45% of content professionals say they’re challenged with managing content production workflow, Sarah Collins, Chief Marketing Officer at Landscape Management Network, shares her approach to a social media audit.

social media audit scaleScreenshot taken by author, March 2022social media audit scale

4. Headlines & Grades

“We start with competitors and look for ‘who’s to beat.’ Then we write the headline for what each competitor’s strategy appears to be. We map it on a quadrant to determine the white space for the brand we represent,” says Collins.

Taking the quantitative and qualitative factors, Collins breaks down a social media audit approach like this:

  • Quantitative considers competitors, community size, engagement, native channels (including Meta insights, analytics), and paid channels (such as Iconosquare, Cubeyou, Nuvi, Rival IQ).
  • Qualitative analysis content, paid social via Rival IQ, and engagement.

Looking at your competitors on social media, see what they are missing and what you can do that they are not doing.

social media audit methodologyScreenshot taken by author, March 2022social media audit methodology

5. Website & Blog Assessment

Check the relevant website and blog pages to check for social media factors, including:

  • Shareability.
  • Meta titles and descriptions.
  • Formatting.
  • Keywords.
  • Visuals.
  • Content performance.
  • Links.
  • Accessibility.
  • Integration with paid media.
  • Behavior.
  • Security and privacy.

Questions To Ask

  • Do you have a newsroom to feature media coverage and press releases on your website?
  • Are your blog posts and pages easy to share?
  • Do your titles and descriptions make sense in a share?
  • How about those visuals? Are they shareworthy or boring?
  • Have you experimented with the most popular types of content: videos, reels, augmented reality, filters, avatars, and Artificial Intelligence-enhanced content?
  • What is the best performing content? (You might be surprised and want to rework the content strategy.)
  • What is the top-performing social media network in Google Analytics?
  • Are you integrating chatbots into your home page?
  • Is there a place for 3D or immersive content?

6. Social Media Channel Review

This is where you want to review each channel, including this checklist:

  • Page/profile optimization.
  • Cover and profile image use.
  • Visual assets.
  • Video optimization (i.e. playlists, featured, etc.).
  • Frequency and timing.
  • Content types/mix.
  • Comment sentiment and response time.
  • Live video use.
  • Engagement.
  • Branding.
  • Optimization.
  • Chatbots and messenger use and strategy.
  • Augmented reality use.
  • Virtual reality.
  • Creator coins.
  • Web 3/NFT marketplaces such as OpenSea.
  • Audio experiences such as Twitter Spaces and Clubhouse.
  • Community platforms such as Discord.
  • Security and privacy.

Integrate social media with your email marketing strategy.

Optimize email marketing by running retargeting campaigns. Share your email newsletter content on social media, including social media share opportunities within email marketing content.

Explore metaverse types of channels, including:

  • Spatial.io.
  • AltspaceVR.
  • Horizons Worlds.

Tap Into Employees On Social

Don’t neglect to audit your customer-facing employees’ LinkedIn profiles.

Are they representing the brand well? Are they posting valuable content and building meaningful relationships?

“It’s no longer enough to focus on your company pages alone. You need to equip your team with the right strategies to build their personal brands on LinkedIn,” says Mandy McEwen, Founder & CEO of Mod Girl Marketing and Luminetics.

Considering four out of five LinkedIn members drive business decisions, LinkedIn is a gold mine right now for B2B organizations. The brands leading the pack to invest in building a tribe of industry thought leaders.

“I like to see how they handle the customer service on social media feeds,” says Melissa Fach, Lead SEO Content Manager at Kelley Blue Book & Autotrader.

Fach adds, “Many brands are using chatbots and Messenger wrong. They respond to everyone the same way. Chatbots will be a huge problem in the future if brands don’t start paying attention. Right now, it may look like they don’t care.”

Social PR Secret: Consider adding a chatbot strategy or SMS to your audit checklist.

See what the competition is doing and how you can improve social customer service, better serve website visits and improve messaging outreach using chatbots.

Social VR Secret: Consider investing in an Oculus headset and start exploring virtual worlds and landscapes to see where virtual reality content fits your social media strategy.

7. Competitive Social Media Review

Compare your brand’s social media channels with at least two competitors or like-minded brands.

Create a spreadsheet and make notations of:

  • Publishing trends compared to competitors.
  • Creative.
  • Frequency.
  • Content types.
  • Influencers.
  • Engagement.
  • New social networks.
  • New technologies.
  • Use of Artificial Intelligence.
  • Virtual worlds.
  • Employee/team personal brands relate to your business brand and how they influence social media positively or negatively.

8. Content Style, Messaging & Optimization Analysis

This is an opportunity to see how well your content feeds social media results. Look at the overall content style and brand voice.

  • Is your content robotic and informal, or is it personalized and conversational?
  • Does your content reflect a strategic content calendar, or are you winging it?
  • Are you using hashtags effectively to maximize reach?
  • Is your social team considering trends?
  • Are you paying attention to the latest features, bells, and whistles being introduced by channels? Make sure you are not using what worked last year versus what is performing the best this year.
  • Be sure to claim social media profiles as new networks pop up so you can control the brand name on each channel.

Look at each social media network as its own search engine.

Social PR Secret: Brands need to optimize for each social media channel just like they would optimize using keywords, links, and images for Google.

Treat each channel like a search engine and optimize your content, images, video, and profiles.

“I look to see where social shares lead to,” says Fach.

“Is it helpful content versus something salesy? Offer a solution that will help the person – most brands make a promise and lead the audience back to misleading content. Avoid the bait and switch type of social content.”

Persona Review

When conducting your persona review, you might find your brand does not have any persona. Now is the time to add personas to your social media marketing regimen.

Every brand usually has several types of audience personas to target. If you don’t have personas, start with a template from xtensio or Hubspot.

Social PR Secret: Have a persona review with your team. Add insights, interests, and more details to make each persona as authentic as possible.

Remember to have one of the personas represent your brand’s targeted journalists, reporters, and media influencers.

Metaverse PR Secret: As we enter the Web 3.0 era, consider creating avatars to represent and interact with each persona (companies like Genies) or even as easy as using Bitmojis and Facebook avatars to interact and engage with your personas in a meaningful way.

9. Social Media Distribution & Publishing Assessment

Brand to self: “I’ve created amazing social media content! The only problem is it’s not getting exposure, reach, or results.”

Check to see the content channels and ensure the channels line up with your audience.

Consider additional distributions such as:

  • Press Releases.
  • Medium.
  • LinkedIn.
  • Guest posts.
  • Events.
  • Conferences.
  • Trade shows.
  • Webinars.
  • Lives.
  • Podcasts.
  • Audio experiences such as Clubhouse, Twitter Spaces, and Discord.
  • Communities such as Facebook Groups and Discord Servers.

“Make it easy for your team to share social media posts to their personal social media accounts, particularly LinkedIn and Twitter,” says McEwen.

Your employees’ personal social media channels are an overlooked distribution channel that can dramatically impact social ROI.

Social PR Secret: Content distribution is a critical step in social media success.

Many brands publish once and move on to the next piece of content. Guy Kawasaki’s famous advice for social media distribution is to publish, rinse, and repeat.

10. Visual Asset Audit, Including Video and 3D

Today’s social media visual trend mix includes all of the following:

  • Live video.
  • Vertical video.
  • Square images.
  • Stories.
  • GIFs.
  • Memes.
  • Infographics.
  • Augmented reality content.
  • Lenses.
  • Filters.
  • Text overlay on images.
  • Filtered images.
  • NFTs.
  • Virtual worlds.
  • Digital goods and advertising.
  • Avatars.
  • PFP (picture for proof) and profile pic.
  • Livestreams in digital experiences.
  • 3D content on social and websites using platforms such as Threedium.

Make sure your video is optimized for each channel. Check out this cheat sheet for digital video optimization.

Match up today’s social media trends as to what is working and trending compared to your brand’s use of visuals.

Are you behind the times? Using last year’s famous trends? Are you keeping up with the Web 2.0 transition to Web 3.0?

Now is the time for a visual facelift to stay up to speed on what your audience is expecting and engaging in.

Sift through the trends and compare your visuals with this checklist:

  • Types.
  • Optimization (i.e., alt tags, titles, descriptions, playlists).
  • Web/blog visuals.
  • Social.
  • Stories.
  • AR/VR.
  • Metaverse.
  • Virtual worlds.
  • Virtual events like Fashion Week in the Metaverse.
  • Emerging tech such as virtual beings, holograms, NFTs, avatars, and using artificial intelligence.

“Make sure to keep your team up-to-date on the latest digital marketing,” says Neher. “Social media is always changing and evolving, so invest in yourself and your team with training, conferences, and events.”

Social PR Secret: Social media and digital marketing skills are the #1 in-demand skills for marketers. Investing in your skills future-proofs your career.

11. Dig Deep & Set-Up Accurate Tracking

You’ve got to be real when it comes to social media auditing.

Social media is full of “fluffy” metrics, such as likes and comments, commonly known as vanity metrics. These metrics types don’t really tell us a whole lot of meaningful insights.

“If you’re looking to dig a bit deeper and correlate actual ROI and money being made because of your social media efforts, you need to get nitty-gritty when defining your goals and metrics on social,” says Ashley Ward-Segura, Vice President Of Global Operations at TopHatRank.com.

One of the best ways to track an actual purchase from a social media post is to do any of the following:

  • Use UTM codes within your social media posts with shortened links to product pages.
  • Track the referral source in Google Analytics or Semrush.
  • Create a unique promo code that you only share on a social media network. (Make sure you use a unique one for each social media network to track which network gives you the most purchases.)
  • Leverage the power of QR codes.

Maybe purchases aren’t your thing, and those 500 likes are the gold mine for your business. That’s totally fine!

What’s important is defining a realistic goal, something actually measured from social media, and giving yourself a realistic timeline to do so, says Ward.

Let’s not forget that not everything is quantitative – there is the power of qualitative data.

It’s called “dark social,” meaning not everything in social can be tracked. Just because it’s not trackable does not mean it is not happening or having an impact.

12. Third-Eye Chakra

Consider bringing in a third-party outside source to review or facilitate a social media audit.

This independent insight can unlock fresh perspectives and ideas while also identifying problems and blocks your in-house team might not be able to see.

“We often conduct social media audits for brands already doing a great job,” says Neher.

“The outside perspective allows businesses to better benchmark and get a fresh set of eyes. Even businesses already doing a good job benefit from expert advice.”

A thorough analysis of the data is also key, says Neher. A strong social media audit from an outside consultant should include the following elements:

  • A clear understanding of the business goals, objectives, and strategies.
  • A deep dive into the analytics to review performance to date.
  • Competitive analysis and data to support performance vs. competition.
  • Industry expert best-practices assessment to determine opportunities.
  • Addition of new trends and features to enhance results and performance.

Conclusion

Get on the scale, and see how your brand weighs in.

Are you overweight on Web 2.0 and lacking any muscle in Web 3.0?

This could be a social media health issue.

Brands that choose not to adapt to the rapid innovative changes moving away from the reliance on big techs like Google, Facebook, and Apple will have a lower survival rate.

Keeping your social media marketing healthy creates the most opportunity for audience retention and attention.

This is the Web 3.0 era of the social media community, creators, and utility.

It’s where your audience has more of a say so in your success than you do.

Adapt or die.

More Resources:


Featured Image: apghedia/Shutterstock

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4 Ways To Try The New Model From Mistral AI

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4 Ways To Try The New Model From Mistral AI

In a significant leap in large language model (LLM) development, Mistral AI announced the release of its newest model, Mixtral-8x7B.

What Is Mixtral-8x7B?

Mixtral-8x7B from Mistral AI is a Mixture of Experts (MoE) model designed to enhance how machines understand and generate text.

Imagine it as a team of specialized experts, each skilled in a different area, working together to handle various types of information and tasks.

A report published in June reportedly shed light on the intricacies of OpenAI’s GPT-4, highlighting that it employs a similar approach to MoE, utilizing 16 experts, each with around 111 billion parameters, and routes two experts per forward pass to optimize costs.

This approach allows the model to manage diverse and complex data efficiently, making it helpful in creating content, engaging in conversations, or translating languages.

Mixtral-8x7B Performance Metrics

Mistral AI’s new model, Mixtral-8x7B, represents a significant step forward from its previous model, Mistral-7B-v0.1.

It’s designed to understand better and create text, a key feature for anyone looking to use AI for writing or communication tasks.

This latest addition to the Mistral family promises to revolutionize the AI landscape with its enhanced performance metrics, as shared by OpenCompass.

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

What makes Mixtral-8x7B stand out is not just its improvement over Mistral AI’s previous version, but the way it measures up to models like Llama2-70B and Qwen-72B.

mixtral-8x7b performance metrics compared to llama 2 open source ai modelsmixtral-8x7b performance metrics compared to llama 2 open source ai models

It’s like having an assistant who can understand complex ideas and express them clearly.

One of the key strengths of the Mixtral-8x7B is its ability to handle specialized tasks.

For example, it performed exceptionally well in specific tests designed to evaluate AI models, indicating that it’s good at general text understanding and generation and excels in more niche areas.

This makes it a valuable tool for marketing professionals and SEO experts who need AI that can adapt to different content and technical requirements.

The Mixtral-8x7B’s ability to deal with complex math and coding problems also suggests it can be a helpful ally for those working in more technical aspects of SEO, where understanding and solving algorithmic challenges are crucial.

This new model could become a versatile and intelligent partner for a wide range of digital content and strategy needs.

How To Try Mixtral-8x7B: 4 Demos

You can experiment with Mistral AI’s new model, Mixtral-8x7B, to see how it responds to queries and how it performs compared to other open-source models and OpenAI’s GPT-4.

Please note that, like all generative AI content, platforms running this new model may produce inaccurate information or otherwise unintended results.

User feedback for new models like this one will help companies like Mistral AI improve future versions and models.

1. Perplexity Labs Playground

In Perplexity Labs, you can try Mixtral-8x7B along with Meta AI’s Llama 2, Mistral-7b, and Perplexity’s new online LLMs.

In this example, I ask about the model itself and notice that new instructions are added after the initial response to extend the generated content about my query.

mixtral-8x7b perplexity labs playgroundScreenshot from Perplexity, December 2023mixtral-8x7b perplexity labs playground

While the answer looks correct, it begins to repeat itself.

mixtral-8x7b errorsScreenshot from Perplexity Labs, December 2023mixtral-8x7b errors

The model did provide an over 600-word answer to the question, “What is SEO?”

Again, additional instructions appear as “headers” to seemingly ensure a comprehensive answer.

what is seo by mixtral-8x7bScreenshot from Perplexity Labs, December 2023what is seo by mixtral-8x7b

2. Poe

Poe hosts bots for popular LLMs, including OpenAI’s GPT-4 and DALL·E 3, Meta AI’s Llama 2 and Code Llama, Google’s PaLM 2, Anthropic’s Claude-instant and Claude 2, and StableDiffusionXL.

These bots cover a wide spectrum of capabilities, including text, image, and code generation.

The Mixtral-8x7B-Chat bot is operated by Fireworks AI.

poe bot for mixtral-8x7b firebaseScreenshot from Poe, December 2023poe bot for mixtral-8x7b firebase

It’s worth noting that the Fireworks page specifies it is an “unofficial implementation” that was fine-tuned for chat.

When asked what the best backlinks for SEO are, it provided a valid answer.

mixtral-8x7b poe best backlinks responseScreenshot from Poe, December 2023mixtral-8x7b poe best backlinks response

Compare this to the response offered by Google Bard.

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AIMixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AIScreenshot from Google Bard, December 2023Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

3. Vercel

Vercel offers a demo of Mixtral-8x7B that allows users to compare responses from popular Anthropic, Cohere, Meta AI, and OpenAI models.

vercel mixtral-8x7b demo compare gpt-4Screenshot from Vercel, December 2023vercel mixtral-8x7b demo compare gpt-4

It offers an interesting perspective on how each model interprets and responds to user questions.

mixtral-8x7b vs cohere on best resources for learning seoScreenshot from Vercel, December 2023mixtral-8x7b vs cohere on best resources for learning seo

Like many LLMs, it does occasionally hallucinate.

mixtral-8x7b hallucinationsScreenshot from Vercel, December 2023mixtral-8x7b hallucinations

4. Replicate

The mixtral-8x7b-32 demo on Replicate is based on this source code. It is also noted in the README that “Inference is quite inefficient.”

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AIScreenshot from Replicate, December 2023Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

In the example above, Mixtral-8x7B describes itself as a game.

Conclusion

Mistral AI’s latest release sets a new benchmark in the AI field, offering enhanced performance and versatility. But like many LLMs, it can provide inaccurate and unexpected answers.

As AI continues to evolve, models like the Mixtral-8x7B could become integral in shaping advanced AI tools for marketing and business.


Featured image: T. Schneider/Shutterstock



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OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

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OpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X

OpenAI, the company that launched ChatGPT a little over a year ago, has recently taken to social media to address concerns regarding the “lazy” performance of GPT-4 on social media and Google Reviews.

Screenshot from X, December 2023OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

This move comes after growing user feedback online, which even includes a one-star review on the company’s Google Reviews.

OpenAI Gives Insight Into Training Chat Models, Performance Evaluations, And A/B Testing

OpenAI, through its @ChatGPTapp Twitter account, detailed the complexities involved in training chat models.

chatgpt openai a/b testingScreenshot from X, December 2023chatgpt openai a/b testing

The organization highlighted that the process is not a “clean industrial process” and that variations in training runs can lead to noticeable differences in the AI’s personality, creative style, and political bias.

Thorough AI model testing includes offline evaluation metrics and online A/B tests. The final decision to release a new model is based on a data-driven approach to improve the “real” user experience.

OpenAI’s Google Review Score Affected By GPT-4 Performance, Billing Issues

This explanation comes after weeks of user feedback about GPT-4 becoming worse on social media networks like X.

Complaints also appeared in OpenAI’s community forums.

openai community forums gpt-4 user feedbackScreenshot from OpenAI, December 2023openai community forums gpt-4 user feedback

The experience led one user to leave a one-star rating for OpenAI via Google Reviews. Other complaints regarded accounts, billing, and the artificial nature of AI.

openai google reviews star rating Screenshot from Google Reviews, December 2023openai google reviews star rating

A recent user on Product Hunt gave OpenAI a rating that also appears to be related to GPT-4 worsening.

openai reviewsScreenshot from Product Hunt, December 2023openai reviews

GPT-4 isn’t the only issue that local reviewers complain about. On Yelp, OpenAI has a one-star rating for ChatGPT 3.5 performance.

The complaint:

yelp openai chatgpt reviewScreenshot from Yelp, December 2023yelp openai chatgpt review

In related OpenAI news, the review with the most likes aligns with recent rumors about a volatile workplace, alleging that OpenAI is a “Cutthroat environment. Not friendly. Toxic workers.”

google review for openai toxic workersScreenshot from Google Reviews, December 2023google review for openai toxic workers

The reviews voted the most helpful on Glassdoor about OpenAI suggested that employee frustration and product development issues stem from the company’s shift in focus on profits.

openai employee review on glassdooropenai employee review on glassdoor

openai employee reviewsScreenshots from Glassdoor, December 2023openai employee reviews

This incident provides a unique outlook on how customer and employee experiences can impact any business through local reviews and business ratings platforms.

openai inc google business profile local serps google reviewsScreenshot from Google, December 2023openai inc google business profile local serps google reviews

Google SGE Highlights Positive Google Reviews

In addition to occasional complaints, Google reviewers acknowledged the revolutionary impact of OpenAI’s technology on various fields.

The most positive review mentions about the company appear in Google SGE (Search Generative Experience).

Google SGE response on OpenAIScreenshot from Google SGE, December 2023Google SGE response on OpenAI

Conclusion

OpenAI’s recent insights into training chat models and response to public feedback about GPT-4 performance illustrate AI technology’s dynamic and evolving nature and its impact on those who depend on the AI platform.

Especially the people who just received an invitation to join ChatGPT Plus after being waitlisted while OpenAI paused new subscriptions and upgrades. Or those developing GPTs for the upcoming GPT Store launch.

As AI advances, professionals in these fields must remain agile, informed, and responsive to technological developments and the public’s reception of these advancements.


Featured image: Tada Images/Shutterstock



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ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

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ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

ChatGPT Plus subscriptions and upgrades remain paused after a surge in demand for new features created outages.

Some users who signed up for the waitlist have received invites to join ChatGPT Plus.

Screenshot from Gmail, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

This has resulted in a few shares of the link that is accessible for everyone. For now.

RELATED: GPT Store Set To Launch In 2024 After ‘Unexpected’ Delays

In addition to the invites, signs that more people are getting access to GPTs include an introductory screen popping up on free ChatGPT accounts.

ChatGPT Plus Upgrades Paused; Waitlisted Users Receive InvitesScreenshot from ChatGPT, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

Unfortunately, they still aren’t accessible without a Plus subscription.

chatgpt plus subscriptions upgrades paused waitlistScreenshot from ChatGPT, December 2023chatgpt plus subscriptions upgrades paused waitlist

You can sign up for the waitlist by clicking on the option to upgrade in the left sidebar of ChatGPT on a desktop browser.

ChatGPT Plus Upgrades Paused; Waitlisted Users Receive InvitesScreenshot from ChatGPT, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

OpenAI also suggests ChatGPT Enterprise for those who need more capabilities, as outlined in the pricing plans below.

ChatGPT Plus Upgrades Paused; Waitlisted Users Receive InvitesScreenshot from OpenAI, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

Why Are ChatGPT Plus Subscriptions Paused?

According to a post on X by OpenAI’s CEO Sam Altman, the recent surge in usage following the DevDay developers conference has led to capacity challenges, resulting in the decision to pause ChatGPT Plus signups.

The decision to pause new ChatGPT signups follows a week where OpenAI services – including ChatGPT and the API – experienced a series of outages related to high-demand and DDoS attacks.

Demand for ChatGPT Plus resulted in eBay listings supposedly offering one or more months of the premium subscription.

When Will ChatGPT Plus Subscriptions Resume?

So far, we don’t have any official word on when ChatGPT Plus subscriptions will resume. We know the GPT Store is set to open early next year after recent boardroom drama led to “unexpected delays.”

Therefore, we hope that OpenAI will onboard waitlisted users in time to try out all of the GPTs created by OpenAI and community builders.

What Are GPTs?

GPTs allow users to create one or more personalized ChatGPT experiences based on a specific set of instructions, knowledge files, and actions.

Search marketers with ChatGPT Plus can try GPTs for helpful content assessment and learning SEO.

There are also GPTs for analyzing Google Search Console data.

And GPTs that will let you chat with analytics data from 20 platforms, including Google Ads, GA4, and Facebook.

Google search has indexed hundreds of public GPTs. According to an alleged list of GPT statistics in a GitHub repository, DALL-E, the top GPT from OpenAI, has received 5,620,981 visits since its launch last month. Included in the top 20 GPTs is Canva, with 291,349 views.

 

Weighing The Benefits Of The Pause

Ideally, this means that developers working on building GPTs and using the API should encounter fewer issues (like being unable to save GPT drafts).

But it could also mean a temporary decrease in new users of GPTs since they are only available to Plus subscribers – including the ones I tested for learning about ranking factors and gaining insights on E-E-A-T from Google’s Search Quality Rater Guidelines.

custom gpts for seoScreenshot from ChatGPT, November 2023custom gpts for seo

Featured image: Robert Way/Shutterstock



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