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Deepfake Technology Pros & Cons For Digital Marketing

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Deepfake Technology Pros & Cons For Digital Marketing

Deepfake technology is changing the way people see digital marketing.

Though marketers are still in the early stages of experimenting with deepfakes and deepfake technology, these videos convey a more immersive marketing experience through storytelling.

Deepfake technology is a type of “deep learning.”

Deep learning is a machine learning type that allows computers to learn tasks independently without being explicitly programmed.

Deepfake technology also involves computer vision, allowing computers to recognize objects in images.

For example, computer vision uses deep learning algorithms to identify objects in photos or videos. So it can tell you whether there’s a dog in your photo or not!

In addition to computer vision and deep learning technologies, the creation process for deepfakes involves image synthesis:

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  • Taking one image (like someone holding up an American flag).
  • Combining it with another image (a person holding up an Australian flag).
  • And creating something new from these two components (a person holding up both flags).

Deepfake Examples

If the concept of deepfakes is still hard to grasp, here are examples of deepfake videos that have circled the web:

Deepfake Pros

This type of technology is beneficial for marketers in three ways:

  • First, it can lower the cost of video campaigns.
  • Second, it can create better omnichannel campaigns.
  • Third, it can provide a hyper-personalized experience for the customer.

Low Cost

Marketers can save money on video campaigns using deepfakes because in-person actors are unnecessary.

Instead, they can purchase a license for an actor’s identity, use previous digital recordings, insert the appropriate dialogue and create a new video.

This process also saves time for businesses that want to use their employees for ads.

So, for example, if a CEO doesn’t have time to record a new ad, marketers only need a few previous recordings to create a new campaign.

Additionally, when creating a deepfake, there’s no need to reshoot the footage.

This is particularly useful for marketers on a tight budget who still want to produce high-quality content for their campaigns.

Better Omni Channel Campaigns

Since deepfakes don’t need in-person actors, marketers can easily repurpose content for numerous marketing channels with less time and money.

Instead of reshooting the campaign to accommodate different media, marketers can edit the video cuts to create a social campaign.

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Or, they can create new synthetic dialogue to create a podcast or radio ad.

Hyper-Personalization

This technology has led to an increase in hyper-personalization.

Brands can provide more relevant messaging and experiences for individual customers based on their personal preferences — such as the color of their skin.

Say a customer was a different ethnicity than a brand’s model for marketing.

Deepfake technology can change the skin tone of that model so the customer can experience what the product would look like on their skin tone.

This process helps brands increase inclusivity and reach a broader market.

Also, if a video is needed in multiple languages, deepfake technology can help.

Marketing messages can be personalized by location at the push of a button.

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Deepfake Cons

Unfortunately, deepfake videos have been used for more nefarious purposes.

For marketers, this can mean fake customer complaints, fake product reviews, and an overall decrease in customer trust.

Lack Of Trust

The most apparent impact of deepfakes is that they are used to create fake videos, which means that verifying the authenticity of any given video becomes more challenging.

Even if you could tell for sure whether or not someone’s image was actual or not before viewing a video, it is still impossible for anyone who didn’t know the person personally.

For marketers, using deepfake videos could violate ethics if consumers feel manipulated by the campaign.

For example, if marketers use deepfakes to create fake positive reviews, that practice would be considered unethical.

On the other hand, if marketers use deepfakes to further a brand’s storytelling, that could be regarded as ethical.

Increase In Scams

Deepfake technology could increase potential scams, such as creating false accusations against companies.

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These videos are made by taking recordings of actual incidents and changing the audio with new dialogue to make it seem like something that it isn’t.

For example, a German energy firm’s U.K. subsidiary handed over nearly $250,000 to a Hungarian bank account after a scammer used deepfake technology to mimic the CEO’s voice.

In addition, manufacturers can use this type of deepfake technology to create fake customer testimonials or product reviews that make their products appear more appealing than they are.

How Marketers Can Use Deepfakes In Their Campaigns

Despite the unfortunate ways people use deepfakes, marketers can make their campaigns come to life quickly with this technology.

Influencer Campaigns

Imagine booking one of the top influencers for a campaign.

You only need a bank of digital footage instead of requiring them to shoot a video for hours.

Artificial intelligence and machine learning do the rest.

Or, you could use historical influencers, such as Marilyn Monroe or Audrey Hepburn.

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Since there are a plethora of video and voice recordings of them, marketers can use their likeness in a deepfake to boost their campaign.

Experiential Campaigns

To stand out against the crowd, brands can use deepfakes to immerse the consumer into a shopping experience.

For example, ecommerce stores can superimpose a shopper’s face onto a model’s body to see how the clothes look.

Nostalgic Ad Campaigns

State Farm created one famous example of deepfake technology.

The insurance company created an ad for the series The Last Dance by superimposing 1998 Sportscenter footage to make it look like Kenny Mayne predicted the documentary.

This deepfake was made purely for entertainment and created nostalgia with viewers that remember that iconic time for the Chicago Bulls basketball team.

Product Demos

Product demos could become experiential for customers.

Instead of using the same b-roll for all clients, marketers could create personalized demos that show the actual client using their product. It can’t get more personal than that, can it?

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This technology is here to stay, and it will continue to evolve.

In the digital marketing space, deepfake technology has both advantages and disadvantages.

While there are ethical implications, deepfake videos allow brands to stretch their marketing budgets and reach new audiences.

As long as marketers avoid making campaigns with malicious intent, deepfakes can help both the brand and the consumer by creating a more personalized, immersive experience.

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Featured Image: Andrii Symonenko/Shutterstock

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Top 6 Free Survey Maker Tools For Marketers

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Top 6 Free Survey Maker Tools For Marketers

The number of online surveys has risen dramatically in the past decade, according to the Pew Research Center.

From short social media polls to lengthy feedback forms, it’s never been easier to survey your target audience and find out what exactly they’re thinking.

When it comes to free survey makers, you have plenty of options to choose from.

That’s the good news.

The bad news is you have to wade through your options to figure out the best survey tool for you.

In this article, I’ve done that dirty work for you.

Below I outline the top six free survey makers, with a simple bulleted list of their pros and cons, so you can quickly select the best one for your needs.

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But first up, the caveats.

What You’re Missing With Free Survey Makers

When something’s free, there’s usually a catch. The same goes for free survey makers.

Free survey tools, or the free plan offered by a paid survey tool, often come with the following limitations:

  • Limited export options. You may not be able to export your survey data for review in Excel or Google Sheets. There may be a PDF-only export option or no export ability at all.
  • Limited analytics. Free survey tools often skimp on the analytics. You may be left to your own pivot tables and Excel expertise if you want to create anything fancy from your survey data.
  • Limited survey functionality. This runs the gamut, from a limit on how many respondents or questions you can have per survey, to only allowing so many question types (e.g., multiple-choice, long-form, etc.).
  • Limited extra perks. By perks, I mean those other features that make software from good to great. With survey makers, that might mean easy-to-access support, the ability to embed surveys in email or webpages, multiple user accounts, or integration with other email marketing or CRM software.
  • No branding. Free survey makers give you their tools for free. In return, you provide them with free brand awareness. Don’t expect to be able to swap out their logo for your own. You’ll probably be stuck with their branding, along with a prominent link to their site throughout the survey or on the thank you page (or both).

If any of the above is a dealbreaker for you, you should plan to drop a little dough on a paid survey tool. That’s why I’ve also included the starting price for all six of the tools featured below.

In case you end up having to upgrade later, it’s easier to do so from a tool you’re already familiar with.

Top 6 Free Survey Tools

Without further ado, I present the best free survey makers you’ll find today. These are listed in no particular order.

1. Google Forms

Screenshot by author, June 2022

Do you live and die by your Google Drive?

Great news: Google also offers free survey software via Google Forms.

Alright, I know I just said these were presented in no particular order, but I’ll openly admit Google Forms is my personal favorite. Just look at all of the features they include in their free plan!

All you need is a free Google account to get started.

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Here’s what’s included in the free plan:

  • Unlimited surveys.
  • Unlimited questions.
  • Unlimited responses.
  • Export to Google Sheets.
  • Survey logic (ability to skip or trigger questions).
  • Ability to embed images and YouTube videos.
  • Ability to embed the survey on your website and share to social media.
  • Survey analytics, updated in real-time.
  • Integration with Google Docs, Sheets, Slides.
  • Unlimited collaborators.
  • Customizable survey templates.
  • Free branding.

What’s missing from the free plan:

  • Enhanced security and collaboration options.
  • Integration with your existing Google Workplace account.

Price: Completely free. Google Workplace pricing starts at $6 per user per month.

Best for: Anyone and everyone, for business or casual use.

2. SurveyMonkey

surveymonkeyScreenshot by author, June 2022

SurveyMonkey is the online survey tool. Established in 1999, it’s still the most well-known online survey software.

Despite the limitations of its free plans, SurveyMonkey continues to be popular thanks to its intuitive interface and brand recognition. Notable clients include Allbirds, Tweezerman, and Adobe.

One nice perk is that you can test out any of the paid features with your free plan. (You just won’t be able to actually use it in your live survey until you pay up.)

Here’s what’s included in the free plan:

  • Unlimited surveys.
  • 10 questions.
  • 15 question types.
  • 100 responses per survey.
  • Over 250 customizable survey templates.
  • Ability to embed the survey on your website.
  • Mobile app.
  • One user.

What’s missing from the free plan:

  • Unlimited questions, question types, and responses.
  • Data exports – this is a biggie!
  • Custom branding.
  • Survey logic (ability to skip or trigger questions).
  • Team collaboration.
  • Advanced security (single sign-on, HIPAA compliance).
  • A/B testing.

Price: Freemium. Paid plans start at $16 per month for individuals, $25 for teams.

Best for: Those who want a tried-and-true survey maker with all the features you could ask for.

3. Typeform

typeformScreenshot by author, June 2022

Many online survey tools are designed for the general public.

Readers of Search Engine Journal will be happy to hear that there’s a survey tool created just for us. Typeform was built specifically with marketers, UX researchers, and business owners like us in mind.

Here’s what’s included in the free plan:

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  • Unlimited surveys.
  • 10 questions per survey.
  • 10 responses per month.
  • Basic question types.
  • Basic reporting and analytics
  • Ability to embed the survey on your website.
  • Integrations with MailChimp, HubSpot, Trello, Google Sheets, Zapier, and more.

What’s missing from the free plan:

  • Unlimited questions and responses.
  • Custom thank you screen.
  • Custom branding.
  • Survey logic (ability to skip or trigger questions).
  • Team collaboration.
  • Ability to accept payment.
  • Ability for survey respondents to upload files.
  • Integration with Facebook pixel and Google Tag Manager.

Price: Freemium. Paid plans start at $29 per month.

Best for: Enterprise users, UX researchers, and marketers hoping to track customer behavior.

4. Zoho Survey

zoho surveyScreenshot by author, June 2022

Zoho Survey is part of the same Zoho suite of apps that caters to sales, HR, IT, finance, and virtually any kind of business user you can think of.

Given their tenure creating SaaS software for business, their survey tool is just as robust as you might expect. Customers include big names like Netflix, Amazon, Facebook, and Change.org.

Here’s what’s included in the free plan:

  • Unlimited surveys.
  • 10 questions per survey.
  • 100 responses per survey.
  • Ability to embed surveys in email or website, or share to social media.
  • Export to PDF.
  • 250 survey templates.
  • Password protection and HTTPS encryption.
  • One user.

What’s missing from the free plan:

  • Unlimited questions and responses.
  • Ability to export to XLS or CSV.
  • Survey logic (ability to skip or trigger questions).
  • Custom branding.
  • Team collaboration.
  • Real-time responses.
  • Multilingual surveys.
  • Integration with Google Sheets, Tableau, Shopify, Zendesk, Eventbrite, and others.

Price: Freemium. Paid plans start at $25 per month.

Best for: Zoho users, or anyone who needs an extra level of security for their surveys.

5. Alchemer

alchemer survey makerScreenshot by author, June 2022

Alchemer is an advanced survey maker developed for the enterprise client.

Paid features include custom coding so you can customize every single element of your survey, from the survey URL to the form logic.

They stand out among free survey makers for being one of the few (besides Google Forms) to offer unlimited questions and Excel exports in their free plan. Clients include Disney, Salesforce, Verizon, and The Home Depot.

Here’s what’s included in the free plan:

  • Three surveys at a time.
  • Unlimited questions.
  • 100 responses.
  • 10 question types.
  • Export to Excel.
  • Customizable templates.

What’s missing from the free plan:

  • Unlimited surveys.
  • Unlimited responses.
  • Unlimited question types.
  • Survey logic (ability to skip or trigger questions).
  • Custom branding.
  • Ability to embed surveys in websites.
  • Export to PDF, PowerPoint, or Word.
  • Ability for survey respondents to upload files.
  • Survey analytics and reporting.
  • Ability to accept payment.

Price: Freemium. Paid plans start at $49 per month.

Best for: Enterprise users needing to create long surveys with advanced logic and question types.

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6. Jotform

jotform survey makerScreenshot by author, June 2022

With over 10,000 templates, Jotform takes the cake as the survey maker with the most form templates on our list.

Jotform also stands out for letting you accept payments with the free plan (although you’re limited to 10).

This popular survey maker includes clients as wide-ranging as AMC and Nickelodeon to Redfin and the American Medical Association.

Here’s what’s included in the free plan:

  • Five surveys.
  • 100 questions per survey.
  • 100 responses per survey.
  • Ability to embed surveys in email or website.
  • Export to PDF or Excel.
  • 10,000 survey templates.

What’s missing from the free plan:

  • Unlimited surveys.
  • Unlimited questions and responses.
  • Survey logic (ability to skip or trigger questions).
  • Custom branding.
  • HIPAA compliance.

Price: Freemium. Paid plans start at $29 per month.

Best for: Users who want a template for every kind of survey possible.

Which Survey Tool Will You Use?

There truly is a survey maker for everybody.

The above options are all solid choices. Which one works for you may depend on your organization’s needs and your personal preferences.

Take advantage of the free trials and see which one you like best.

More Resources:

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Featured Image: Prostock-studio/Shutterstock



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