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SaaS Content Marketing: A Complete Guide [eBook]

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SaaS Content Marketing: A Complete Guide [eBook]


You’ve probably heard that content marketing is an essential part of your marketing strategy and key for new customer acquisition and retention.

Applying content and SEO best practices is a great start.

But for SaaS marketers in competitive markets, you need a SaaS-specific strategy to take you that extra mile.

So what is it that’s unique to content marketing for SaaS?

How can you incorporate it into your own strategy?

Chandal Nolasco da Silva has laid it out for you in our new ebook, SaaS Content Marketing: A Complete Guide.

Getting to know your target audience, determining the best channels for engaging them, refining your content processes, and consistently coming up with creative content ideas can help keep you ahead of the competition.

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From brand awareness to engagement and lead generation to customer retention, you’ll find actionable tips and expert advice to help you put these concepts to work.

In this guide, you’ll learn:

  • The unique challenges SaaS companies face and how these present opportunities for connecting with your audience through optimized content.
  • How SaaS content marketers define their audience and where to engage them online.
  • Which content types resonate on various platforms and how people consume SaaS content in different ways across channels, devices, and formats.
  • How to shape a SaaS marketing funnel and fuel it with interesting, relevant content that delivers on user needs every step of the way.
  • Why themed content resonates so well with readers and how to use it to your maximum advantage.
  • How to structure and build a content program that consistently delivers top-quality SaaS content to power all of your marketing campaigns.
  • Where to find additional resources for your measurement strategy to ensure you’re maximizing the value of the data your program produces.

Chandal Nolasco da Silva, VP of Marketing and Communications for Mako Fintech, has been sharing her expertise and knowledge with Search Engine Journal’s audience since 2014.

In this guide, she shares proven SaaS content marketing frameworks and strategies, as well as real-world examples to help inspire your own program.

Special thanks to our sponsor MarketMuse for supporting the production of this complete guide.

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What You Need To Know

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What You Need To Know

How do you measure the effectiveness of your marketing campaigns?

Have you ever felt that some marketing channels’ data seems to be located in “a void” – meaning it’s hard to discover their actual impact?

Channels like connected TV, satellite radio, digital advertising, email, and social networks have made marketing campaign analysis a complex field for marketers.

But you can find valuable insights for your strategies – if you know where to look.

Luckily, you’ll uncover precisely where this hidden data lies, right now.

On September 28, I moderated a webinar by Shaubhik Ray, Senior Director of Digital Analytics at iQuanti.

Ray explained how you can improve your ability to predict the success of your marketing programs.

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Here is a summary of the webinar.

To access the entire presentation, complete the form.

The What, Why & How Of Marketing Effectiveness

Marketing effectiveness goes hand-in-hand with efficiency. If your marketing is performing effectively, the cost of acquiring or executing a campaign is more efficient.

The underlying goal of all marketers is to understand the actual return on their investment in different channels.

It’s important to measure marketing effectiveness because you want to optimize:

  • Marketing performance.
  • Marketing budget.
  • Business performance.

However, isn’t always easy to track due to external and internal factors.

[Learn Your Barriers Of Effectiveness] Instantly access the webinar →

Measurement Techniques To Use To Guage Success

First, create a KPI framework to identify your important business KPIs.

Next, design a solution to capture your company’s KPIs accurately.

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Then, standardize your channel data collection.

Finally, develop a structured approach to identify what marketing KPIs should be collected for measuring business success.

iQuanti, September 2022

Once you understand the different metrics you’re capturing, focus on standardizing how you capture this data.

These methods can include:

  • Campaign tagging framework.
  • Campaign naming conventions.
  • Roll-out of a campaign tracker.

[Easy Technique: Learn How To Use Google & Facebook For Data Collection] Instantly access the webinar →

Advanced Techniques For Measuring Effectiveness

You can measure marketing campaign effectiveness by tracking:

  • Attribution.
  • Cause & Effect.
  • Marketing Mix Modeling.

Digital Attribution

Digital Attribution is the science of assigning credit to each marketing touch point of the customer journey based on that touch point’s influence on their ultimate conversion decision.

Measuring Marketing Effectiveness: What You Need To KnowiQuanti, September 2022

Approaches include rule-based and algorithmic attribution.

[Learn What These Are & How They Help] Instantly access the webinar →

Incrementality: Proving Cause & Effect

Incrementality in marketing is the lift or increase in the desired business outcome (e.g., awareness, web visits, conversions, revenue) resulting from a marketing intervention.

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You can approach this on a user level or geo-level.

[Learn More] Instantly access the webinar →

Marketing Mix Modeling

Marketing Mix Modeling (MMM) is a statistical technique used to identify and quantify the relationship between a pre-defined KPI like sales and the factors influencing them.

This approach is privacy friendly, holistic, and flexible.

[See it in action] Instantly access the webinar →

Metrics For Measuring Marketing Spend

By analyzing the spend metrics you’re tracking for the particular campaign, you can get a good understanding of how effective different campaigns are.

There are a lot of spend metrics, but the three cost metrics that help you understand how well each of your campaigns is performing are:

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  • Cost Per Acquisition (CPA).
  • Cost Per Incremental Acquisition (CPIA).
  • Marginal Cost Per Acquisition (MCPA).

[Take a closer look at each metric] Instantly access the webinar →

Now that you know the techniques and metrics, you can go on selection.

How To Select The Right Measurement Techniques

Consider the following factors while selecting the proper measurement techniques:

  • Availability Of Data
    • Is the data foundation in place?
    • Availability of historical data and granularity of data.
  • Availability Of Resources
    • What’s the current tech stack for measurement?
    • Access to skilled resources.
  • The Use Case
    • The primary objective of the analysis.
    • Industry and customer journeys (path to conversion).

Knowing where to look allows you to find valuable insights for your strategies, gain clarity, and move in the right direction with your campaigns.

[Find Your Best Measurement Technique] Instantly access the webinar →

Measuring Marketing Effectiveness: What You Need To Know [Webinar]

Here’s the presentation:

Join Us For Our Next Webinar!

6 Keys Your Business Needs To Win With Your Marketing Agency

Building trust with your agency and establishing a strong marketing foundation is a sure-fire way to take your business to the next level. This webinar will walk you through ways to have a clear, transparent and trusting partnership with your agency and drive results.


Image Credits:

Featured Image: Paulo Bobita/Search Engine Journal

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