Connect with us

SOCIAL

Embracing The Digital Influencer Approach For Effective Leadership

Published

on

Embracing The Digital Influencer Approach For Effective Leadership

In the high-stakes chess game of corporate leadership, today’s executives face an ironic paradox: they possess expertise and vision, yet struggle to articulate their strategic message and drive fundamental change. It’s like knowing all the moves on the board but struggling to align the pieces—people, processes, and perceptions. No wonder the failure rate of organization transformations is still around 70%! In today’s uncertain world, leading change successfully has become the lifeblood of business strategy and innovation. But many executives continue to cling to the same old buttons that always fall short, even though there’s a wealth of wisdom on effective change leadership. So, where do we turn now? The solution to this leadership puzzle might just be hiding in an unlikely spot – the realm of social media influencers. These digital trendsetters have a knack for sparking change and making it go ‘viral’ among their followers, dishing out three priceless lessons for those steering the corporate ship.

Cultivate Authenticity To Foster Trust

Let’s face it, the influencer culture has taken the world by storm. With a global influencer marketing value of over $21 billion today, more than doubling since 2019, it’s clear why. Social influencers have mastered the art of authenticity, forging connections with their audience through genuine relatability. And guess what? They have the power to influence behavior on a massive scale. According to a study, a staggering 82% of people have either made a purchase or considered buying a product or service after seeing friends, family, or influencers promote it. This stands in stark contrast to the ability of CEOs to drive behavioral shifts in the workplace. Recent debates around returning to the office and concerns about AI have exposed a significant gap in the authentic leadership needed to propel change. In fact, a captivating GE and Ipsos poll found that a whopping 40% of entry-level employees feel their CEOs don’t “walk the walk” and crave more authenticity.

So what’s the lesson here for executives leading change?

Navigating change can be incredibly daunting, but as an executive pushing for transformation, it’s important to embrace vulnerability. Don’t shy away from expressing your own apprehensions and aspirations. Be honest, share your journey – the struggles and triumphs. It’s not just about financial outcomes, it’s about connecting with your employees on a deeper level. They’re likely experiencing similar emotions. This fosters a connection rooted in authenticity and mutual understanding. By humanizing the process of change, you inspire trust and commitment towards your shared vision.

Truly Engage In Dialogue and Co-Creation

Social influencers have a remarkable impact on their followers for a reason: they’re not just broadcasters, but listeners too. They actively engage in conversations, responding to comments, questions, and even seeking feedback. By tapping into the collective intelligence and creativity of their community, they generate fresh ideas, insights, and solutions. It’s no wonder that 62% of U.S. influencers intentionally connect with their followers to spark behavioral shifts and achieve remarkable success.

On the other hand, corporate executives often rely on a top-down approach when leading change, focusing heavily on governance and hierarchy. While this approach may seem logical given the investment and pressure for transformation ROI, it unfortunately fosters a “because I have to” mentality among employees, resulting in limited, sustainable behavior change. In fact, studies show that top-down changes driven solely by upper management have a success rate of only 34%, while open source changes that involve employees and management co-creating initiatives have a success rate of 58%.

How can executives engage and co-create better?

Let’s begin by transforming your change strategy into a captivating conversation. Welcome everyone from all parts of the organization, not just the executive team, and demonstrate that the hunger for change goes beyond just you. Inspire others to envision what is possible. Harness the power of storytelling to ignite emotions that deeply resonate with your audience. Sometimes, people need to imagine an unbroken future to recognize the brokenness of the present. And remember, when people share their input, be ready to incorporate their desires into your strategy too.

Harness The Power Of The Influential Few

Companies know that when they hire influencers, these influencers may not reach every customer segment directly. However, their strength lies in their ability to connect with a passionate and trusting niche audience. This audience, although smaller, is likely to be highly engaged and more inclined to adopt new behaviors or endorse products and services, ultimately influencing a broader section of the company’s customer base. By focusing on the impact influencers have within their networks, organizations leverage this trust-based influence to instigate widespread behavioral change.

Executives often fall into the trap of casting a wide net, hoping for an instant adoption of change by their entire workforce. However, this expectation is not only unrealistic but also paves the way for potential failure, disregarding the diverse range of individual responses to change. Fascinating studies on successful social movements reveal that securing the unwavering belief of just 10% of the population can ignite the broader adoption of that belief within the community. This underscores the transformative power of a dedicated minority who can serve as the initial catalysts of change.

What is the key insight that executives should glean from this?

Rather than pressuring the entire organization to immediately embrace your change vision, focus on a dedicated and influential subset within your organization. This dynamic group, armed with a shared understanding of your vision, can leverage their social capital to ignite widespread organizational change. Watch as your vision transforms into a tangible reality through their remarkable influence.

So, the next time you’re scrolling through Instagram or TikTok, spare a thought for the social media influencers you encounter. Their authenticity, engagement, and niche influence aren’t just there for likes and comments, but they are cornerstones that executives can learn from to effect change. In the end, being an executive may not be too dissimilar from being an influencer – it’s all about leveraging your influence to inspire change, one post (or decision) at a time.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address

SOCIAL

30 Quick Ways to Increase Your Website’s Conversion Rate [Infographic]

Published

on

30 Quick Ways to Increase Your Website’s Conversion Rate [Infographic]

Looking to drive more direct conversions from your website listings this holiday season?

The team from Red Website Design share 30 ways to improve your website conversion rate in this infographic.

Here’s the top five from the list:

  • Include as few fields as possible on forms
  • Use testimonials
  • Clearly state product/service benefits
  • Include subscriber and social media follower counts
  • Write clear, compelling copy

Check out the infographic for more detail.

A version of this post was first published on the Red Website Design blog.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

SOCIAL

With the end of the Hollywood writers and actors strikes, the creator economy is the next frontier for organized labor

Published

on

With the end of the Hollywood writers and actors strikes, the creator economy is the next frontier for organized labor

Hollywood writers and actors recently proved that they could go toe-to-toe with powerful media conglomerates. After going on strike in the summer of 2023, they secured better pay, more transparency from streaming services and safeguards from having their work exploited or replaced by artificial intelligence.

But the future of entertainment extends well beyond Hollywood. Social media creators – otherwise known as influencers, YouTubers, TikTokers, vloggers and live streamers – entertain and inform a vast portion of the planet.

For the past decade, we’ve mapped the contours and dimensions of the global social media entertainment industry. Unlike their Hollywood counterparts, these creators struggle to be seen as entertainers worthy of basic labor protections.

Platform policies and government regulations have proved capricious or neglectful. Meanwhile, creators’ bottom-up initiatives to collectively organize have sputtered.

Living on the edge

Industry estimates regarding the size and scale of the creator economy vary. But Citibank estimates there are over 120 million creators, and an April 2023 Goldman Sachs report predicted that the creator economy would double in size, from US$250 billion to $500 billion, by 2027.

According to Forbes, the “Top 50 Creators” altogether have 2.6 billion followers and have hauled in an estimated $700 million in earnings. The list includes MrBeast, who performs stunts and records giveaways, and makeup artist-cum-true crime podcaster Bailey Sarian.

The windfalls earned by these social media stars are the exception, not the norm.

The venture capitalist firm SignalFire estimates that less than 4% of creators make over $100,000 a year, although YouTube-funded research points to a rising middle class of creators who are able to sustain careers with relatively modest followings.

These are the users who find themselves most vulnerable to opaque changes to platform policies and algorithms.

Platforms like to “move fast and break things,” to use Meta CEO Mark Zuckerberg’s infamous expression. And since the creator economy relies on social media platforms to reach audiences, creators’ livelihoods are subject to rapid, iterative changes in platforms’ features, services and agreements.

Yes, various platforms have introduced business opportunities for creators, such as YouTube’s advertising partnership feature or Twitch’s virtual goods store. However, the platforms’ terms of use can flip on a switch. For example, in September 2022, Twitch changed its fee structure. Some streamers who were retaining 70% of all subscription revenue generated from their accounts saw this proportion drop to 50%.

In 2020, TikTok, facing rising competition from YouTube Shorts and Instagram reels, launched its billion-dollar Creator Fund. The fund was supposed to allow creators to get directly paid for their content. Instead, creators complained that every 1,000 views only translated to a few cents. TikTok suspended the fund in November 2023.

Bias as a feature, not a bug

The livelihoods of many fashion, beauty, fitness and food creators depend on deals brokered with brands that want these influencers to promote goods or services to their followers.

Yet throughout the creator economy, people of color and those identifying as LGBTQ+ have encountered bias. Unequal and unfair compensation from brands is a recurring issue, with one 2021 report revealing a pay gap of roughly 30% between white creators and creators of color.

Along with brand biases, platforms can exacerbate systemic bias. Creator scholar Sophie Bishop has demonstrated how nontransparent algorithms can categorize “desirability” among influencers along lines of race, gender, class and sexual orientation.

Then there’s what creator scholar Zoë Glatt calls the “intimacy triple bind”: Marginalized creators are at higher risk of trolling and harassment, they secure lower fees for advertising, and they are expected to divulge more personal details to generate more engagement and revenue.

Couple these precarious conditions with the whims and caprices of volatile online communities that can turn beloved creators into villains in the blink of a text or post, and even the world’s most successful creators live on a precipice of losing their livelihoods.

Food influencer Larry Mcleod, 47, better known on social media as Big Schlim, reviews the restaurant Shellfish Market in Washington, D.C.
Sarah L. Voisin/The Washington Post via Getty Images

Rumblings of solidarity

Unlike their counterparts in the legacy media industries, creators have neither taken easily nor well to collective action as they operate from their bedrooms and fight for more eyeballs.

Yet some members of this creator class recognize that the bedroom-boardroom power imbalance is a bottom line matter that requires bottom-up initiative.

The Creators Guild of America, or CGA, which launched in August 2023, is but one of many successors to the original Internet Creators’ Guild, which folded in 2019. Paradoxically, CGA describes itself as a “professional service organization,” not a labor union, yet claims to offer benefits “similar to those offered by unions.”

There are other movements afoot: A group of TikTok creators formed a Discord group in September 2022 to discuss unionizing. There’s also the Twitch Unity Guild, a program launched in December 2022 for networking, development and celebration and includes a dedicated Discord space. In response to the rampant bias in influencer marketing, creator-led firms like “F–k You Pay Me ” are demanding greater fairness, transparency and accountability from brands and advertisers.

Twitch streamers are already seeing some of their organizing efforts pay off. In June 2023, after a year of repeated changes in streamer fees and brand deals, the company capitulated in response to the backlash of their top streamers threatening to leave.

None of these initiatives has yet attained the legal status of unions such as the Writers Guild of America. Meanwhile, efforts by the Screen Actors Guild-American Federation of Television and Radio Artists to recruit creators have proved limited. Legal scholar Sara Shiffman has written about how SAG-AFTRA provides creators with health and retirement benefits, but offers no resources to ensure fair and equitable compensation from platforms or advertisers. Nonetheless, while on strike, SAG-AFTRA threatened creators that partnered with studios with a lifetime ban from joining the union.

And despite these bottom-up efforts, the tech behemoths refuse to recognize creators’ fledgling organizations. When a union for YouTubers formed in Germany in 2018, YouTube refused to negotiate with it. Nonetheless, you’ll see companies trot out their biggest stars when they find themselves under regulatory scrutiny. That’s what happened when TikTok sponsored creators to lobby politicians who were debating banning the platform.

People of all races and ages pose holding signs that read 'Keep TikTok' and 'My small business thrives on TikTok.'
TikTok creators gather outside the U.S. Capitol to voice their opposition to a potential ban on the app, highlighting the platform’s impact on their livelihoods.
Nathan Posner/Anadolu Agency via Getty Images

An invisible class of labor

Meanwhile, most governments have failed to provide support for – or even recognition of – creator rights.

Within the U.S., creators “barely exist” in official records, as technology reporters Drew Harwell and Taylor Lorenz recently pointed out in The Washington Post. The U.S. Census Bureau makes no mention of social media as a profession; it is invisible as a distinctive class of labor.

To date, the Federal Trade Commission is the only U.S. agency to introduce regulation tied to the work of creators, and it’s limited to disclosure guidelines for advertising and sponsored content.

Even as the European Union has operated at the forefront of tech and platform policy, creators rate scant mention in the body’s laws. Writing about the EU’s 2022 Digital Services Act, legal scholars Bram Duivendvoorde and Catalina Goanta criticize the EU for leaving “influencer marketing out of the material scope of its specific rules,” a blind spot that they describe as “one of its main pitfalls.”

The success of the 2023 Hollywood strikes could be just the beginning of a larger global movement for creator rights. But in order for this new class of creators to access the full breadth of their economic and human rights – to borrow from the movie “Jaws” – we’re gonna need a bigger boat.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

SOCIAL

Paris mayor to stop using ‘global sewer’ X

Published

on

Hidalgo called Twitter a 'vast global sewer'

Hidalgo called Twitter a ‘vast global sewer’ – Copyright POOL/AFP Leon Neal

Paris Mayor Anne Hidalgo said on Monday she was quitting Elon Musk’s social media platform X, formerly known as Twitter, which she described as a “global sewer” and a tool to disrupt democracy.

“I’ve made the decision to leave X,” Hidalgo said in an op-ed in French newspaper Le Monde. “X has in recent years become a weapon of mass destruction of our democracies”, she wrote.

The 64-year-old Socialist, who unsuccessfully stood for the presidency in 2022, joined Twitter as it was then known in 2009 and has been a frequent user of the platform.

She accused X of promoting “misinformation”, “anti-Semitism and racism.”

“The list of abuses is endless”, she added. “This media has become a vast global sewer.”

Since Musk took over Twitter in 2022, a number of high-profile figures said they were leaving the popular social platform, but there has been no mass exodus.

Several politicians including EU industry chief Thierry Breton have announced that they are opening accounts on competing networks in addition to maintaining their presence on X.

The City of Paris account will remain on X, the mayor’s office told AFP.

By contrast, some organisations have taken the plunge, including the US public radio network NPR, or the German anti-discrimination agency.

Hidalgo has regularly faced personal attacks on social media including Twitter, as well as sometimes criticism over the lack of cleanliness and security in Paris.

In the latest furore, she has faced stinging attacks over an October trip to the French Pacific territories of New Caledonia and French Polynesia that was not publicised at the time and that she extended with a two-week personal vacation.

Source link

Keep an eye on what we are doing
Be the first to get latest updates and exclusive content straight to your email inbox.
We promise not to spam you. You can unsubscribe at any time.
Invalid email address
Continue Reading

Trending