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Meta Uncovers Coordinated Misinformation Initiatives Targeting Ukrainian Users

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Meta Uncovers Coordinated Misinformation Initiatives Targeting Ukrainian Users

Amid the rising conflict in Ukraine, Russian-based cyber warfare groups are seeking to utilize social networks to sway public opinion, and increase the pressure on Ukrainian leadership – though thus far, these groups don’t appear to be gaining the traction that they might have hoped.

According to reports, various Russian misinformation and disinformation efforts have already been thwarted by quick action from the platforms themselves, as well as users aligned with Ukraine. And now, Meta, the owner of Facebook, has uncovered a new network of Russian-affiliated pages and profiles, which it’s blocked from exerting their influence on the broader narrative.

As explained by Meta:  

“In the last 48 hours, we uncovered a relatively small network of about 40 accounts, Pages and Groups on Facebook and Instagram. They were operated from Russia and Ukraine and targeted people in Ukraine across multiple social media platforms and through their own websites. We took down this operation, blocked their domains from being shared on our platform, and shared information with other tech platforms, researchers and governments.”

Meta says that the operation was relatively small, but growing, and that the group had been using these accounts to present themselves as independent news outlets, “publishing claims about the West betraying Ukraine and Ukraine being a failed state”.

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Meta has also detected an increase in targeted email hacks, designed to gain access to the social media accounts of Ukrainian users, in order to post pro-Russia content on their behalf.

“We detected attempts to target people on Facebook to post YouTube videos portraying Ukrainian troops as weak and surrendering to Russia, including one video claiming to show Ukrainian soldiers coming out of a forest while flying a white flag of surrender.”

It’s interesting to see how Russian hackers are looking to utilize such tools to weaken the resolve of Ukrainian citizens, while also publishing counter-narratives about the motivations behind the invasion. The fail point, in many cases, seems to be that Russia hasn’t been able to provide a credible justification for the action – or at least, not one that’s catching on in the wider world. But again, it serves as a reminder of the impact and influence of social platforms, and how far we’ve come in regards to the way we interact, and our reliance on these apps as a key information source.

Which is why it’s important for Meta, and other platforms to do all that they can to address such, and thus far, it does seem like the lessons of the past are bearing fruit in this instance.

During previous events, social platforms have sought to maintain a distance, and to give users the freedom to express what they like, but the impact of major uprisings like the Capitol Riots in Washington, or the military coup in Myanmar, have reinforced the need for more vigilance on such, and to not wait until such discussions are out of hand before taking action.

Now, each platform is seemingly more prepared, and more on top of trends as they emerge, enabling faster action on such, reducing impact.

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Again, it is a little different in this case, as it doesn’t seem like there’s a strong counter-narrative in support of Russia’s actions, but that may also be due to the increased action of platforms to limit the spread of such from taking hold.

Which, from a broader scope, could also raise questions about the capacity of social platforms to shape such narratives. But thus far, it does seem to be reducing the impact of misinformation within this latest global incident.


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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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