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The Drum | ‘The Metaverse Is Dead; Long Live The Metaverse’: Emerging Tech’s Table Of Elements

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The Drum | ‘The Metaverse Is Dead; Long Live The Metaverse’: Emerging Tech’s Table Of Elements

The metaverse got more than its 15 minutes of fame. There was a steady rise of hype in 2021 capped by Facebook’s renaming as Meta. Many marketers had a massive case of Fomo fever and felt pressured to jump in.

2022 was going to be the year of the metaverse. Crypto advertisers were all over the Super Bowl. Mass audiences were supposed to jump in, but as the year progressed, audiences didn’t show up quite as predicted. NFTs, ‘the next big thing’, began to devalue. FTX crashed. The metaverse remained at best a muddled concept.

The metaverse was and is full of promise and possibility. But it’s a work in progress: the promise of ‘interoperable’ 3D worlds that are connected to our real world. The prospects of web3 and decentralization promise to unlock new models and value. But those are forward-looking statements and not a guarantee of future performance.

The metaverse is a paradox. Many of the technologies powering it are quite mature, but the standards and norms of the metaverse are not. It’s like the early days of the internet. Or e-commerce. Or mobile. Or social. We’ve been here before.

Whether you’re a metaverse optimist or pessimist, focus on this cold, hard truth: the technologies powering the metaverse are not going away. They’ll inevitably get better, faster. The hardware will get smaller and cheaper. So don’t buy in to the myth of the demise of the metaverse. Instead, focus on the technologies that enable it.

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We created the VMLY&R Metaverse Table of Elements to help organize these enablers. With apologies to any actual scientists, this construct begins to organize those elements into working groups. These are the levers we can use as marketers and experience makers.

1. Enabling technologies

At the bottom of the table are the enabling technologies: the underlying tools that make the metaverse possible. They’re essential to know and understand because they underpin so much.

It’s also important to think about non-technological foundations, like guardrails and governance. What is OK to do as a brand? What rules and best practices do you need to have in place for brand and business safety?

2. Distribution points

The metaverse was always much more than virtual worlds. It’s the integration of our digital and physical spaces, like owned and partner physical and digital locations, or extensions into social platforms or gaming. And yes, virtual worlds.

Where you choose to engage will dramatically affect the amount of control or customization that is possible for your brand and audiences. And how large of an audience you might reach. Choose wisely.

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3. Hardware and interface

The next layer is hardware and interface: the doorways into the experience; the devices your audiences need to access. Web, mobile web, mobile apps and webAR are very common. Projection AR and coming AR specs and headsets and VR headsets are scaling.

Be aware of the potential reach or addressable audience of each — VR headset sales exploded in 2021 and were still strong in 2022, but they were still dwarfed by mobile phones.

4. Identity and control

How does your brand show up and what level of control do you have? Think about your personal gaming experiences: usually, you select an avatar from an existing set of choices. In many virtual worlds, you have more creative license and control over the identity you create and the character you use. That same variability exists for brands.

Marketers must consider what functionality or experiences a brand (and its audiences) can create, and how much you need to conform within a given environment or gameplay/experience structure.

5. Creating and capturing value

Brands must consider what they sell (digital or physical goods) and where they sell it (online or offline). With Web3, they can explore new ways to create value for audiences.

Although cryptocurrencies have plummeted recently, the concept and potential of digital value are still extremely high. Platforms like Fortnite and Roblox have each generated billions of real dollars from virtual goods, mostly decorations for avatars. Some of your audiences think their digital identities are the most authentic version of themselves, and they spend time and money accordingly. Think about what you might sell, and determine how they buy (fiat currency, cryptocurrencies or tokenomics).

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6. Community

What communities are you engaging with and activating? Think about the existing communities already connected to the brand and the communities that are active within the new environments you’re entering.

Especially in emerging worlds, creators and influencers tend to be the same people. These are the circles of community to consider and activate through direct interactions within the game and extended social experiences through streaming and social communities.

Ready or not

Call me an optimist. I believe in the power of technology. And I have zero doubt that tech will only improve. It’s inevitable. We may or may not still be talking about the metaverse when it scales, but it’s coming.

Don’t wonder whether you should enter the metaverse or not. Instead, ask how you might leverage these capability areas and emerging technologies to create something amazing for your brand and audiences. Explore. Experiment. How could you tell stories in more powerful and immersive ways? What can you do to improve the customer experience that may not have been feasible in the past? Today, nearly anything is possible, and it will only get better. There’s never been a more exciting time to create.

The metaverse is dead. Long live the metaverse.

For more hot takes and cold hard looks at the emerging tech landscape, check out The Drum’s deep dive on AI to web3.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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