Ian Stewart will lead customer experience at WordPress.com, utilizing his 14 years of experience on the WordPress.com team and a passion for themes.
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16 User Experience Feedback Questions to Ask Website Visitors
Are you looking for some user experience feedback questions to ask your visitors?
By asking user experience feedback questions, you can better understand your users’ needs and expectations, identify areas that need improvement, and measure overall customer satisfaction. This can help you gain a competitive advantage over other websites.
In this article, we will share some of the best user experience feedback questions to ask website visitors and show you how to survey users in WordPress.
Why Ask User Experience Feedback Questions in WordPress?
If you have a WordPress website, then asking users for feedback will help you gather insights into their needs, preferences, and dislikes. This is essential for improving your website’s design, content, and functionality to align with user expectations.
Feedback can even reveal website areas that can be optimized to increase conversions, like improving the checkout process. You can then implement these suggestions to generate more leads and make more sales.
Additionally, asking for user experience feedback can also boost user engagement by showing visitors that their feedback is valued and you are actively working to improve your content.
Having said that, let’s take a look at some of the best user experience feedback questions to ask your website visitors.
User Experience Feedback Questions to Ask Website Visitors
Here are some general questions that you can ask your visitors to learn more about the UX of your website.
1. How would you rate the overall usability of our website?
If you have a WordPress blog, then asking users to rate the overall usability of your website can help you quickly and easily see if your website is doing well or if it has areas that need improvement.
It can also help you track your website’s progress over time as you make changes to improve the overall user experience.
Once you ask this question, you can also add a follow-up question that asks for the user’s reason for the rating that they gave. This will help identify patterns in usability issues and make it easy to troubleshoot those problems.
2. How would you rate the overall speed and responsiveness of our website?
A website’s speed is one of its most important factors because fast-loading page times can improve the user experience, increase pageviews, and boost your WordPress SEO.
You can gauge user satisfaction and engagement by asking users to rate your website speed. For example, if your visitors are giving you low ratings, then it means that your loading times are too long, and people are leaving your site frustrated.
If this is the case, then you can use different tips to speed up your WordPress site and improve the user experience.
3. What suggestions do you have for improving our website?
By asking users to provide suggestions for improving your website, you can identify usability issues that may have been overlooked by your developers.
For example, a call to action (CTA) on your website may not work, which has caused a lot of users to leave your site frustrated.
We recommend asking this question in a feedback form after users have provided a rating for the overall website usability. This question can help you find out about this issue and also show users that you care about their opinions and experiences.
4. What is your first impression of our website’s homepage?
The homepage is the introduction to your website and is usually the first page that visitors interact with. This page should create positive emotions in users and encourage them to explore your site.
By asking users about their first impression of your website’s homepage, you can assess if the page is effectively communicating your website’s purpose. It can help gain insights into the user’s impression of your branding and overall homepage look.
If you need to make improvements, then you can check out our guide on how to create a custom home page in WordPress.
5. What did you dislike most about our website?
Asking users what they dislike about your website can uncover specific issues that are causing frustration and dissatisfaction among your visitors and customers.
For example, you might discover that users are annoyed by the number of ads on your site or intrusive popups.
Once you have identified these issues, you can fix them to prevent users from abandoning your website. This can lead to better user loyalty, improve the user experience, and even help increase conversions.
6. What changes can we make to our website design?
By asking for user suggestions, you can gain more ideas for design elements and aesthetics that were overlooked when you were creating your pages.
Visitors can also provide suggestions that will ultimately help improve the user experience. For example, some people may find it difficult to use your navigation menu. This can give you the idea to make your navigation menu more visible and easier to navigate.
Additionally, this user feedback can help you stay up-to-date with the current website design trends and update your pages to match them.
User Experience Feedback Questions to Ask WooCommerce Store Customers
If you have a WooCommerce store, then asking these questions can help improve the user experience in your online store.
1. How was your shopping experience today?
Asking users this question immediately after purchasing can help you gather feedback about the customer’s experience.
It will also help you better understand the overall customer journey, from browsing through your products to completing checkout. This question will reveal patterns, trends, and any errors that are repeatedly being faced by your customers that need to be fixed or improved.
2. What can we do to make our product(s) better?
Asking users for suggestions to improve your products allows you to gain insights into your customers’ unmet needs. This lets you understand the type of solutions that your users are looking for and potentially come up with new features for your products.
This can help you gain a competitive advantage over other online stores by letting you tailor your products to meet users’ needs and expectations.
3. Did you find the information you were looking for on our product page?
This question improves the user experience by helping you identify information gaps. It determines whether your product page effectively communicates the necessary information to help users make informed decisions.
This allows you to understand the type of information that the users want to see for a product and change your pages accordingly.
For more details, see our guide on how to customize your WooCommerce product pages.
4. Were you looking for anything today that you couldn’t find?
Asking visitors if they were looking for something they couldn’t find allows you to broaden your store’s scope by taking user ideas into account and adding those products to your inventory.
For example, if you sell clothes online, and users on your website answered that they wanted to find matching accessories with their clothing items, then you could expand into jewelry as well.
5. Was there anything that made you cancel your order?
Customers cancel their orders for several reasons, like high shipping costs, delayed shipping, unexpected charges, or issues during the checkout process.
By asking this question, you can identify the main reason for users canceling their orders in your online store.
For example, if many customers are canceling their orders due to shipping delays, then you can improve the shipping process to reduce delays and improve customer satisfaction.
6. What is the one part of our checkout process that we should improve?
Your store’s checkout process should be seamless to provide a top-notch customer experience. By asking users this question, you can gain a variety of perspectives and identify common issues in the checkout section.
For example, if your checkout is too long and complicated, then you might switch to an express checkout.
Alternatively, see the tips in our guide on how to customize the WooCommerce checkout page.
7. What was your main concern or fear before purchasing this product?
By asking users this question, you can find out the potential barriers to purchase and take steps to address those issues on your site.
For instance, you can improve your product messaging and positioning to encourage more users to complete their purchases.
It is also a good idea to create a personalized user experience by setting up personalized recommendations, addressing customer concerns proactively, and offering customer support to boost engagement and satisfaction.
User Experience Feedback Questions to Ask Website Visitors on Mobile
The majority of your users will access your website using mobile devices. These are the user experience feedback questions you can ask visitors to improve your website on mobile.
1. Was our website easy to navigate on mobile?
Over 55% of your website traffic will come from mobile devices. However, your website will look different on mobile due to a smaller screen size and a touch-based interface.
Asking users how easy it is to navigate your site on a mobile device can help identify any design issues that are causing people to leave your site unsatisfied. For instance, you may need to use a responsive WordPress theme and other responsive design elements.
This will help you optimize your site for mobile navigation and can ultimately lead to more conversions.
2. Were any parts of the page not visible or hard to see?
A mobile device’s small screen size can limit the amount of information displayed on a page and make your site look crowded.
By asking users this question, you can identify areas that need to be optimized for mobile viewing. You can also check this information yourself by following our guide on how to view the mobile version of WordPress sites from desktop.
3. Did you find the website’s blog posts easy to read on your mobile device?
Blog posts can look different on mobile devices because the text is smaller and the images are more compressed, giving the page a cramped look.
By asking users if they could easily read your posts on mobile devices, you can identify parts of your content that may be difficult to read.
You can then change the font size, break up paragraphs, and use an uncluttered layout to make your blog posts more readable. For more details, just see our guide on how to improve readability in WordPress.
How to Add a User Experience Feedback Prompt in WordPress
You can easily add a quick user experience survey on your WordPress website with UserFeedback. It is the best WordPress feedback plugin on the market that comes with 25+ premade survey templates and lets you ask unlimited questions.
Plus, the plugin offers different types of questions that you can ask, including multiple-choice questions, an NPS survey, a quick rating question, radio buttons, email captures, or an open-ended question for feedback.
First, you need to install and activate the UserFeedback plugin. For detailed instructions, see our beginner’s guide on how to install a WordPress plugin.
Note: UserFeeback also has a free plan. However, we will be using the premium plan to unlock more features.
Upon activation, visit the UserFeedback » Surveys page from the WordPress admin sidebar and click the ‘Create New’ button.
This will direct you to the ‘Select a Template’ page, where you can choose any of the premade templates.
Since you want to ask for user experience feedback, you can select the ‘Website Experience’ template.
This will take you to another screen where you can start creating a user experience feedback survey.
By default, the website experience template asks users to rate their experience on your website. If you want, you can change the question from the text field and then choose a question type from the dropdown menu.
You can add checkboxes, radio buttons, star ratings, text fields, and more.
Once you do that, click the ‘Add Question’ button to add another question to the user experience feedback survey.
This will expand another prompt on the screen where you can add another question.
For example, if you asked users to rate the website user experience in the first question, then you can ask users about everything they think needs to be improved on your site.
After that, you can select ‘Long Answer’ as the question type so that users can answer without any word count restrictions.
You can then switch to the ‘Preview’ link at the top to customize your user experience feedback prompt.
Here, you can change the color scheme, button color, widget color, and text color for the prompt. Once you do that, just click the ‘Next Step: Settings’ button.
You will now be taken to the ‘Settings’ page, where you can start by scrolling down to the ‘Targeting’ section.
Here, you can choose the device type where the survey will be displayed. For example, if you created this survey to gather insights into your performance on mobile devices, then you can select the ‘Mobile’ option. The survey will then only be displayed to the visitors browsing your site on their mobile phones.
After that, you can select the ‘All Pages’ option if you want to display the survey on all the pages and posts on your website.
However, if you want to display the survey on a specific post or page, then you can select the ‘Advanced’ option.
Then, you can specify the conditions for the survey display from the dropdown menu.
For instance, if you want to display the survey on a single page, then you can select the ‘Page URL is’ option from the dropdown menu on the right and then add a page URL into the field on the left.
Next, scroll down to the ‘Behaviour’ section to configure the display timing of your user experience feedback survey.
Here, you can decide when the survey will appear on your page, how often it will be displayed, and how long it will run on your website.
Once you have done that, simply click the ‘Next Step: Notifications’ button.
On the new page, you must toggle on the ‘Send Email’ switch and then enter the email address where you want to receive notifications every time a website visitor completes your feedback survey.
After that, click the ‘Next Step: Publish’ button.
Now that you are on the ‘Publish’ page, simply toggle the ‘Survey Status’ switch to ‘Publish’ to activate your survey.
If you want to schedule your survey for a later date, then you can do that by toggling the ‘Schedule for Later’ switch and adding a specific date and time.
Finally, don’t forget to click the ‘Save and Publish’ or ‘Save and Schedule’ button to store your settings.
You can now visit your WordPress site to view the user experience feedback survey in action.
Once the survey is published, you can easily view its results by visiting the UserFeedback » Results page from the WordPress dashboard.
You will now be able to check the number of responses, impressions, and all the answers provided by your visitors. This can help you improve the overall user experience of your website.
Bonus: How to Do a UX Audit of Your WordPress Site
Apart from gathering feedback to improve the user experience, it is also important to do a UX audit of your website. This means testing your site to see if there are any usability issues that you can fix.
This is a crucial step to ensure that your site is efficient and provides a high-quality experience.
To do a UX audit, you should first be able to recognize your target audience and understand their needs and preferences. Then, you can move on to finding pages on your website with poor user experience.
To do this, you can use MonsterInsights, which is the best Google Analytics plugin on the market. It lets you see where your users are coming from and how they interact with your website. MonsterInsights also allows you to see pages on your site where you get conversions.
Upon installing and activating the MonsterInsights plugin, all you have to do is visit the Insights » Addons page from your WordPress admin sidebar to install and activate the ‘eCommerce’ addon.
After that, go to the Insights » Reports page and switch to the ‘eCommerce’ tab. You will now be able to overview your top-performing products and conversion sources. This will also help you identify the pages and products where you don’t get many conversions.
Additionally, your UX audit may involve optimizing your website’s speed and performance, making your navigation menu simpler, testing conversion elements, and more.
For detailed instructions, you can see our beginner’s guide on how to do a UX audit of your WordPress site.
We hope this article helped you learn some user experience feedback questions to ask your website visitors. You may also want to see our tutorial on how to track user engagement in WordPress with Google Analytics and our top picks for the best WordPress survey plugins.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
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Ian Stewart to Lead WordPress.com – WordPress.com News
We are pleased to announce that Ian Stewart (blog, LinkedIn, GitHub, X) has been chosen to lead end-to-end customer experience for WordPress.com as its Artistic Director and product lead.
In a nod to LVMH’s organizational structure, Ian will lead in the style of a maison head, ensuring that every part of WordPress.com remains the best managed WordPress experience available. He has been a part of the WordPress.com team for over 14 years, and we’re excited to see what changes he will implement on WordPress.com in this new role.
“I got involved with WordPress after growing tired of using Blogger for my personal blog,” Ian says. “This quickly led to the demise of my regular blogging habits as I spent most of my time messing around with my theme…My fooling around with WordPress themes quickly became a delightful obsession as I tried to publicly figure out what I thought about them.”
We’re grateful for your obsession with WordPress, Ian, and we certainly know the feeling.
Please join us in welcoming Ian in his new role.
Join 109.5M other subscribers
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Automattic sends WP Engine its own cease-and-desist over WordPress trademark infringement
The brouhaha in the WordPress community looks likely to escalate into a legal battle around trademarks.
Just a day after WordPress hosting service WP Engine sent a cease-and-desist notice to Automattic asking its CEO to stop publicly trashing WP Engine, now Automattic has sent its own cease-and-desist letter to WP Engine, saying the latter has infringed several trademarks like WordPress and WooCommerce.
This comes after Matt Mullenweg, the CEO of Automattic and co-creator of WordPress, last week criticized WP Engine for profiteering off the open source WordPress project, calling it a “cancer to WordPress,” and accused the company of contributing very little to the community.
In its letter dated Monday, Automattic alleged that WP Engine has built a business of over $400 million in revenue based on unauthorized use of its WordPress trademark, which Automattic claims it has the exclusive commercial rights for from the WordPress Foundation. Automattic also said WP Engine has misled consumers into believing that there is a direct affiliation between the two companies.
“Your unauthorized use of our Client’s trademarks infringes on their rights and dilutes their famous and well-known marks. Negative reviews and comments regarding WP Engine and its offerings are imputed to our Client, thereby tarnishing our Client’s brands, harming their reputation, and damaging the goodwill our Client has established in its marks,” the letter read.
“Your unauthorized use of our Client’s intellectual property has enabled WP Engine to compete with our Client unfairly, and has led to unjust enrichment and undue profits,” it added.
Automattic is also demanding compensation for the profits made by WP Engine by using its trademarks and said that if WP Engine doesn’t amicably resolve the matter, the company has the right to file a civil injunction case.
For context, here’s a good summary of the WordPress community by my colleague Paul Sawers:
WordPress powers more than 40% of the web, and while any individual or company is free to take the open source project and run a website themselves, a number of businesses have sprung up to sell hosting services and technical expertise off the back of it. These include Automattic, which Mullenweg set up in 2005 to monetize the project he’d created two years earlier; and WP Engine, a managed WordPress hosting provider that has raised nearly $300 million in funding over its 14-year history, the bulk of which came via a $250 million investment from private equity firm Silver Lake in 2018.
In the cease-and-desist letter WP Engine sent to Automattic on Monday, the company defended its right to use the “WordPress” trademark under fair use laws. The company added that Automattic has “a profound misunderstanding of both trademark law and WordPress Foundation’s trademark policy.”
It also said Mullenweg demanded WP Engine pay Automattic “a significant percentage of its gross revenues — tens of millions of dollars in fact — on an ongoing basis” for a license to use trademarks like “WordPress.”
“When his outrageous financial demands were not met, Mr. Mullenweg carried out his threats by making repeated false claims disparaging WP Engine to its employees, its customers, and the world,” WP Engine’s letter said.
Notably, Automattic’s letter doesn’t mention Mullenweg’s remarks about WP Engine.
In the last week, Mullenweg has accused WP Engine of not contributing enough to the community and offering “a cheap knock-off” version of WordPress. WP Engine pushed back against this characterization and called out Mullenweg for launching a smear campaign against the company, saying it has already affected some of its business.
This might be the start of a long legal tussle between the two entities. A lot of folks also pointed out that this battle might be harmful for providers offering specialized WordPress hosting.
Earlier today, WordPress Foundation changed its Trademark Policy page, and it now calls out WP Engine, alleging the hosting service has confused users.
“The abbreviation ‘WP’ is not covered by the WordPress trademarks, but please don’t use it in a way that confuses people. For example, many people think WP Engine is “WordPress Engine” and officially associated with WordPress, which it’s not. They have never once even donated to the WordPress Foundation, despite making billions of revenue on top of WordPress,” the updated page reads.
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20 Best Online Course Platforms in 2024 (Detailed Guide)
Looking for the best online course platform to launch your first online course?
Research suggests that the US online learning industry will hold $687 billion of value by 2030. The big market right? Making money by teaching online can be a hot trick in 2024.
If you are an online course creator or knowledge entrepreneur, you must look for the right online course builder.
Today, I’m here with the top 20 best online course platforms to help you create and sell online courses. At the same time, I’ll also tell you everything you need to know about online course creation in 2024.
Let’s dive in!
What is an Online Course Platform?
An online course platform is a collection of tools and services to help knowledge entrepreneurs create, manage, and sell online courses.
The main goal of an online course creation platform is to make the course management process easier for you. Most platforms need limited to no prior technical expertise to launch courses.
In addition to courses, there are options to manage communities, memberships, coachings, email campaigns, sales funnel, etc inside one platform. There are several types of course platforms available.
Why Do You Need An Online Course Platform?
There are some crucial reasons behind using an online course builder.
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Easy to Get Started: Using a dedicated course platform makes things easier. You will get an easy setup on these platforms. Most of the hosted platforms come with drag-and-drop course builders which makes it simple for anyone to create a course online without any coding skills.
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Monetization Opportunity: You can easily earn money by selling courses online with the course platforms. The platforms let you market courses, and other digital products, and accept payment from customers.
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Integrations with Useful Tools: Many platforms integrate with several third-party tools. These tools automate online teaching tasks for you. For instance, email marketing integrations can notify users when new lessons are available.
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eLearning Features: Online course platforms come with built-in features to engage students. For example, the tools offer interactive features like drip content, gamification, badges, certificates, etc.
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Progress Tracking & Other Metrics: Most platforms allow instructors to monitor students’ progress and other key metrics. So, you can easily see valuable insights for course improvement.
Types of Online Course Platforms
There are different types of online course creation platforms available. Think about Udemy or Coursera. Or, think about Kajabi or Thinkific. Seems different, right?
Let’s know the various online course platforms available for building an online course:
1. Dedicated Online Course Platform
These specialized hosted online course platforms are tailored for hosting, building, and marketing online courses. They are dedicatedly designed as a standalone platform.
Example:
Platforms like Thinkific, Kajabi, Teachable, and EzyCourse are examples of the best online course platforms for hosted or standalone functionality. These platforms typically offer features specifically suited for course creation.
2. All-in-one Course Hosting Platforms
These platforms provide a comprehensive solution that extends beyond course creation. In addition to offering course creation tools, they offer hosting services, marketing features, payment support, community creation, etc.
Example:
Top online course platforms like Kajabi, EzyCourse, and Podia can be examples of all-in-one online platforms.
3. Enterprise level Learning Management Systems (LMS)
Standalone LMS platforms are tailored for extensive learning management, especially for online universities and colleges or training programs. These platforms are often customized to suit the specific requirements of each institution.
Example:
iSpring Learn, TalentLMS, LearnWorlds, etc are good examples of enterprise-level Learning Management Systems (LMS).
4. Online Course Marketplaces
Online course marketplaces are platforms where you can upload your courses for students to access. You can list your courses without any upfront investment and benefit from the platform’s existing user base. While these marketplaces offer free listings, they typically charge a percentage of your course revenue.
Example:
Platforms like Udemy, Coursera, Skillshare, edX, Khan Academy, etc.
5. WordPress LMS Plugins
If you have a WordPress site, you can host your online courses directly on it using WordPress LMS plugins. You can seamlessly integrate with your WordPress site to create and manage courses without migration.
Example:
Popular WordPress LMS options include Tutor LMS, LearnDash, and LifterLMS.
How to Choose the Best Online Course Platform
Before choosing the best course platform, consider some key factors. First of all, as an online course creator, you should keep these things in mind-
There are plenty of course platforms available in 2024. The right platforms should include these aspects:
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Several content/course types like text, video, audio, quizzes, assignments, etc.
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User-friendly interface offering an easy-to-use interface and a responsive design
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Optimized landing page and website builder
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Easy customization options according to your branding needs.
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Marketing and sales features like email marketing, automation, lead generation, payment processing, and affiliate programs
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Branded LMS mobile apps
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Third-party integrations
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Detailed analytics tools
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Pricing plans according to your budget
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Scalability of the platform
20 Best Online Course Platforms Reviewed in 2024
Now let’s get a detailed overview of the top 20 best platforms to create online courses. I am going to compare the platforms with important aspects like features, pros, cons, pricing, etc.
1. EzyCourse (Best all-in-one Online Course Platform)
EzyCourse is an all-in-one online course platform for courses, communities, memberships, etc. It’s a feature-rich, budget-friendly, and easy-to-use platform to simplify the course creation process.
If you are looking for a platform to sell online courses, build a vibrant community, and monetize with memberships, then EzyCourse will be helpful for you. EzyCourse is a feature-rich platform that offers 16+ revenue streams. It includes digital or physical products, chats, live events, appointments, and many more.
The EzyCourse community feature lets you create a Facebook-like community inside the platform to boost student engagement. Moreover, the Site Builder of the platform is highly customizable. What’s more, you will get a branded mobile app for offering courses on the go.
Notably, EzyCourse comes with tons of course features including live lessons, gamification, quizzes and assignments, drip content, bundling, coupons, cross-selling and upselling, etc. Also, you can see detailed analytics directly from your dashboard. EzyCourse is rich in email marketing options that help you send and automate emails with ease.
All these features have made EzyCourse one of the best online course platforms to create and sell online courses. And more importantly, EzyCourse is one of the low-cost course creation platforms starting at $31/month.
EzyCourse Features
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20+ revenue streams
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13 lesson types, 7 different pricing options in courses
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250+ amazing pre-made templates
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Drip-scheduled courses system
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Native certificate builder
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Built-in advanced and graded quizzing system
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Smart upsells to make a more profitable sale
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Group or private chat options
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Real-time push notifications & popup notifications
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Complete white-label branding
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Branded Android & iOS mobile app
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Built-in email marketing features
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A smooth, one-click magic checkout process
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Plenty of third-party integration
EzyCourse Pros
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All-in-one platform
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Feature-rich course builder
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User-friendly and easy-to-use
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Cost-effective course platform
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Webhook integration to connect with platforms like Zapier, Pabbly, etc
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Extra add-ons to extend functionalities
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Extremely interactive platform with communities & chat options
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Accept payment with all popular payment getaways like PayPal, Stripe, Google Pay, AliPay, FastSpring, Razorpay, etc.
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Useful email marketing feature to send and automate email
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24/7 dedicated customer support
EzyCourse Cons
EzyCourse Pricing
You can start exploring the online course platform with a free sign-up. There are four different pricing plans if you pay yearly-
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Basic plan – starts at $35/month
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Pro plan – starts at $99/month
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Unlimited plan – starts at $199/month
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Elite plan – starts at $299/month
2. Thinkific (Best Online Course Platform for Features)
Thinkific is one of the best platforms for creating online courses, communities, and memberships easily. The platform comes with customizable course templates to let you design your courses.
Thinkific offers some course creation features such as live lessons, quizzes, assignments, easy content import, etc. Plus, options like bundles, coupons, and cross-selling enhance monetization opportunities in courses.
Coming with a branded mobile app, Thinkific lets you offer your courses on mobile under your brand. Moreover, there are live lessons and events for real-time interaction and engagement.
However, Thinkific has some limitations. It doesn’t offer funnel features, or native email marketing, lacks community features, blogging tools, etc. Also, there are a few negative feedbacks on the customer support of the platform.
Thinkific Features
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Pre-designed templates available
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Intuitive drag-and-drop course creator
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Efficient bulk content import
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Engage students through live lessons and webinars
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Customizable branded mobile app
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Thinkific App Store for various third-party tools
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Thinkific Community building feature
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Options for monetization through membership programs
Thinkific Pros
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All-in-one course platform
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No transaction fees
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User-friendly intuitive interface
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Seamless integration with various platforms like Zapier, Mailchimp, PayPal, etc.
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Plenty of resources to create online training, customer examples, help centers, etc.
Thinkific Cons
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High prices of premium plans
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Lacks funnel feature
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No built-in blogging tool
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Lacks native gamification elements
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Lacks native email marketing integrations
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Limited design options
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Limited features in the Thinkific mobile app
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Basic community feature
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Poor customer support
Thinkific Pricing
The most popular Thinkific plan is the Grow Plan at $149 per month. Thinkific comes with six different pricing plans, including –
Looking for the best online course platform other than Thinkific? Check out the 20 Affordable Thinkific Alternatives in 2024.
3. Teachable (Best Platform for Creating an Online School with Marketing)
Are you looking for a beginner-friendly free online course platform? Teachable can be a good one for you.
Teachable helps you to take courses, coaching, and digital downloads. This is a feature-rich course builder offering features like AI integration, flexible payment options, and several sales & marketing tools.
Moreover, Teachable simplifies content uploads by Dropbox and Google Drive integration. Also, there are flexible pricing plans in courses that allow creators to offer single or bundle courses for one-time fees, or subscriptions. You can also boost sales with coupon codes.
Also, there is a native email marketing tool to manage communication with students easily. You can get feedback and insights from Google Forms and surveys within the platform. All these features made Teachable the best platform for online courses especially.
Teachable Features
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Easy-to-use drag-and-drop builder.
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Multiple integrations with popular platforms like Google Analytics, Zapier, MailChimp, etc
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Wide range of payment options & accepts payment in 130 currencies
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Several marketing and sales integrations
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Digital product selling
Teachable Pros
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Easy-to-use platform
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Customizable course structure and design
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Plenty of third-party integrations
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Useful marketing and sales tools
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Detailed analytics and reporting tools
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iOS mobile app
Teachable Cons
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Poor customer support
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Impose transaction fees on the free and basic plan
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Limited control over branding
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For advanced features, the pricing gets higher
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Lack of marketing features
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Lack of immediate revenue
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Lack of templates
Teachable Pricing
Teachable starts with a free course builder. However, for more features, you will need to upgrade to the Pro plan. Teachable offers pricing plans including Free, Basic, Pro, Pro+, and Business –
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Free plan
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Basic plan- starts from $59/month
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Pro plan- starts from $159/month
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Pro+ plan- starts from $249/month
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Business plan- starts from $665/month
However, if you do not feel like Teachable is a good option, you may look for some Teachable alternatives.
4. Kajabi (Expensive & Feature-rich Online Course Platform)
Kajabi is the first and one of the best online course creation platforms to host online courses. It’s an all-in-one platform designed for the knowledge entrepreneurs.
The platform offers a wide range of powerful features, including a course builder, email marketing tools, membership sites, webinars, and detailed analytics.
If you are with a high budget, Kajabi may suit you. Plus, it’s suitable for online tutors who want a feature-rich platform. Using Kajabi, you can get marketing and sales tools to market your course to more students. Moreover, there is a detailed analytics and reporting to let you gain insights easily.
However, Kajabi is not a good choice if you are short on budget. If you need websites like Kajabi at a lower price, you can check other platforms included here.
Kajabi Features
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Interactive online course builder
-
Pre-built landing pages
-
Native email marketing
-
Powerful sales and marketing integration
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Membership sites
-
Live webinars
-
Detailed analytics and reporting
Kajabi Pros
-
A comprehensive feature set to scale your business
-
All-in-one platform
-
User-friendly interface
-
Comprehensive training resources
-
Effective AI tools to help you launch products
-
Powerful marketing and sales tools
-
Easily track progress and make informed decisions
Kajabi Cons
-
Way more expensive than other platforms
-
Limited capability for selling physical products
-
Less flexibility in website design
-
Additional costs for integrations with tools like WebinarJam, Klaviyo, or Accredible
-
Limited file history
Looking for the best Kajabi alternative?
Kajabi Pricing
Kajabi comes with different pricing plans: Basic, Growth, and Pro. The Basic plan starts at $149/month.
-
Kajabi Basic: $149
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Kajabi Growth: $199
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Kajabi Pro: $399
5. Podia (Best Free Online Course Platform)
Podia is one of the best online course platforms with a beginner-friendly free plan. If you want to start your online school with a low to zero budget, this free online course builder can help you.
You can create online courses and make a community inside your platform. This platform allows course hosting, membership sites, and digital downloads.
There are some useful marketing features like email marketing tools, affiliate marketing, and other essential integrations. However, Podia lacks some features other platforms have on the list.
Moreover, it takes transaction fees in the free, starter, and mover plans. Overall, Podia can be a good choice for online creators with a low budget.
Podia Features
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Robust email marketing features
-
Membership sites
-
Plenty of selling options
-
Course migration for free
-
Detailed analytics and reporting
-
Drip courses to deliver content section-by-section
Podia Pros
-
Easy to use and beginner-friendly
-
Simply track sales, student engagement, and other metrics
-
Useful features like email marketing, membership sites, and webinars
-
Affordable pricing plans
-
Good customer support
Podia Cons
-
No open API is available
-
Not enough customizable page design
-
Limited features compared to others
-
Transaction fees
-
No assignment creation and submission
Podia Pricing
Podia is a free online course platform with different pricing plans including Starter, Mover, and Shaker –
-
Free plan (10% transaction fees)
-
The Starter plan starts at $9/month
-
The Mover plan starts at $39 per month
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The Shaker plan starts at $89 per month
6. LearnWorlds
LearnWorlds is an all-in-one platform designed for online course creation. The platform helps you create and sell courses, memberships, and coaching programs without much hassle.
With a variety of multimedia uploading options, you can create courses effortlessly. One of LearnWorld’s standout features is its interactivity. The platform offers a fully interactive video player, allowing you to add videos, images, quizzes, tables of content, links, and more. This course creation platform also includes an AI feature that can help you on how to create an online course.
In addition, LearnWorlds provides community-building tools that facilitate smooth communication among students and tutors. This interaction-based education encourages learners. Overall, LearnWorlds can be one of the best online course authoring platforms with a higher-cost premium plan.
LearnWorlds Features:
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Interactive video learning with transcripts and performance stats
-
Create online classes with customizable course player
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Graded/ungraded assessments, quizzes, and assignments
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Gamification features for self-assessment and motivation
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Attendance tracking and automated enrollment
-
Shopping cart plugin with multiple payment gateways
LearnWorlds Pros:
-
Beginner-friendly online class platform
-
Effortless tracking of sales, engagement, and metrics
-
Drip courses for easy content delivery section-by-section
-
Includes email marketing, membership sites, and webinars
-
A variety of gamification features to help creators engage their learners
-
Live webinars and interact with their learners in real-time
-
No additional transaction fees
LearnWorlds Cons:
-
Not an all-in-one course platform
-
Lacks built-in email marketing feature
-
Limited features in the lower-tier plans
-
Basic reports and analytics features
-
Not enough customizable website design
-
Poor customer support
LearnWorlds Pricing
LearnWorlds offers these pricing plans:
-
Starter Plan: $29 monthly
-
Pro Trainer Plan: $99 monthly
-
Learning Centre Plan: $299 monthly
-
High Volume & Corporate Plans: Custom pricing
Also Read: LearnWorlds Alternative
7. New Zenler
New Zenler is an online course creation platform packed with features covering course creation, community building, funnel creation, email campaigns, and built-in webinars.
It offers a budget-friendly pricing plan and includes all essential functionalities. However, it may not offer as many learning resources as other platforms like Kajabi, Thinkific, or EzyCourse. New Zenler focuses on ensuring a positive student experience. You can explore its features with a free trial on its basic plan.
In addition to course creation features, New Zenler provides tools for website development, blogging, course sales, community building, mobile apps, marketing campaigns, and so on.
New Zenler Features
New Zenler Pros
-
Feature-rich and keeps improving
-
Very affordable all-in-one in its beta phase
-
Innovative and evolving
-
Very affordable all-in-one with all the needed features and more
-
Great support and an engaged community of fellow users
New Zenler Cons
-
Still in beta and may still have some bugs
-
Limited course design
-
Not the easiest to use
-
Outdated community feature
-
Old-school course website design
New Zenler Pricing
8. LearnDash (Best WordPress LMS Plugin)
LearnDash is one of the most popular WordPress LMS plugins with fast performance, rich features, and impressive course designs.
How to create online courses with LearnDash? The WordPress plugin covers most of the essential features needed for creating online courses. For example, it has features like content scheduling, course selling, learner rewards, and automated triggers.
LearnDash is mobile-friendly for learning on the go. Plus, you will get customer support from experts using a ticketing system. Overall, LearnDash is a versatile learning management system covering several organizations of all sizes and industries.
LearnDash Features
-
Multi-tier course creation
-
Content drip feeding
-
Built-in dynamic forums
-
Certificates and badges
-
Automated email notifications and detailed reporting
-
Premium Front-End Course Creation add-on available
-
Monetization tools include shopping carts, memberships, subscriptions, course bundles, and licenses.
LearnDash Pros
-
Email automation to streamline communication with students.
-
Offers stunning course completion certificates which makes it one of the best online course creation platforms with certificates
-
Supports popular payment gateways
-
More flexibility in design
-
Allows integration with marketing tools like MailChimp, WooCommerce, and WPForms for effective promotion and lead generation
LearnDash Cons
-
A costly option as you add more extensions for more features
-
Not SCORM-compliant
-
Lacks built-in video conferencing tools
-
Requires to rely on third-party integrations for live sessions and other features
LearnDash Pricing
LearnDash pricing plans are set annually. You can start with –
-
$199 for a single-site license
-
$399/year for10 site licenses
-
$799/year for unlimited site licenses
Unfortunately, there’s no free trial. However, you can cancel within 30 days if it doesn’t meet your needs.
9. LifterLMS (WordPress Based LMS)
LifterLMS is a widely used WordPress LMS plugin for creating and managing online courses.
With LifterLMS, you can effortlessly develop online courses, offer a rich learning environment for your audience, and enhance community engagement on your website.
The plugin supports multi-tier courses where you can add course modules, lessons, categories, and more. Moreover, there are some advanced features such as drip content, course progression tracking, and group memberships. Overall, LifterLMS is one of the best platforms for selling online courses in WordPress.
LifterLMS Features
-
Course creation and management
-
Student profiles and front-end login
-
Memberships and access control
-
Analytics and detailed reporting
-
Mobile responsiveness
-
Coupons and promotions
LifterLMS Pros
-
Easily create engaging online learning communities
-
Simple course builder to add course materials with ease
-
Integrates with third-party services like Divi, and WooCommerce
-
Drag-and-drop course builder
-
Flexible payment options
-
Built-in membership features
LifterLMS Cons
-
Requires management of WordPress website and regular updates
-
Expensive extensions
-
Lack of modern front-end design
-
To access payment gateways like Authorize.net, PayPal, Stripe, and WooCommerce, you have to pay $99 each.
-
Customizing colors requires custom CSS
LifterLMS Pricing
-
Infinity Bundle: 749.50/year
-
Universe Bundle: $249.50 /year
-
Earth Bundle: 149.50 /year
-
Core Plugin: Free
-
Addons are available separately, typically starting at $240 per year.
10. Udemy (Best Online Course Marketplace)
Udemy is the most popular online course marketplace. However, it’s not a hosted online course platform, so it lacks customization compared to other platforms.
With over 49 million students, it offers a vast reach for course creators. You can easily sign up as an instructor and publish your course without creating membership sites.
How to create a course in Udemy? It’s easy and offers resources to assist you in creating the best online course. Plus, you will get Marketplace Insights to choose topics in high demand. Being an authoritative site, Udemy increases your chances of ranking in search engines.
You can use the custom coupon tool for enrollment incentives. However, Udemy operates on a revenue-sharing model, where instructors receive 37-97% of the revenue for Udemy sales.
It provides features like simple instructor onboarding, marketing promotions, and 24/7 support. Thus, Udemy stands out as one of the best online learning platforms as a marketplace. Also, there are some other sites like Udemy I have kept in the listing.
Udemy Features:
-
Simple instructor onboarding
-
Marketing promotions and Coupon tool
-
Marketplace Insights tool
-
Revenue share mode
-
24/7 support from the help center
Udemy Pros:
-
Access to millions of potential students on the platform
-
Excellent support and a helpful knowledge base
-
No upfront costs, subscriptions, or sign-up fees
-
A range of marketing tools to enhance your course’s visibility
-
Great SEO and Paid Ads support
-
Teaching Center provides valuable resources on course creation
Udemy Cons:
-
Instructors have limited control over course pricing
-
Higher competition due to the large number of courses available
-
Less flexibility in course marketing
-
Takes a healthy share of your revenue
Udemy Pricing:
-
Free enrollment for course instructors
-
Udemy takes a 3% share of sales from coupons or referral links
-
For other sales, Udemy takes a substantial 63% share of the revenue.
11. Coursera
If you’re a college professor or a senior professional at a major company, Coursera appears as an alternative to standalone course platforms.
Coursera offers a dedicated teaching portal for teachers to make an online course. The online course marketplace lets students enroll in courses with authentic accreditations with college degrees. As there is a range of excellent free and premium courses on Coursera, the competition is higher.
Once accepted as a Coursera instructor, you’ll gain access to a teaching portal. The portal provides content creation assistance and training resources. Overall, Coursera is one of the best online learning platforms on our list.
Coursera Features:
-
Dedicated teaching portal for teachers
-
Video courses that make learning easier
-
Track progress to track student course progress, grades, and completion
-
In-app tests and expert assistance.
-
Offers certifications from popular universities.
Coursera Pros:
-
Rewards for the most popular course instructors
-
Professional growth opportunity for instructors
-
Easily track progress and analysis
-
Access an active community that can answer questions
-
Interactive student learning experience
-
Big marketplace to create and sell online courses
Coursera Cons:
-
A complex pricing structure
-
There is less student and teacher interaction than other course platforms
-
Higher competition in selling courses
-
Less flexibility in course design
Coursera Pricing:
Coursera comes with two pricing plans:
12. Skillshare (Online Course Marketplace Like Udemy)
Skillshare is another course marketplace site like Udemy. This popular online learning platform has 13 million+ users. It offers a diverse range of courses within the marketplace.
Being a teacher, you can use Skillshare to sell your courses on different topics such as design, photography, illustration, writing, and much more. Wondering how to build an online course on Skillshare? You can develop online courses, and market them to the audience by the platform’s existing user base.
However, the payout structure of Skillshare is less favorable compared to other options. Also, creators will get a portion of revenue based on average course viewing time. It may result in low earnings. Additionally, there’s limited control over visibility.
Moreover, Skillshare is designed to encourage collaboration and community engagement. It keeps a subscription-based model, offering both free and premium membership options.
Skillshare Features:
-
A mobile app for learning on-the-go
-
Skillshare’s royalty system and referral program
-
Easy instructor onboarding
-
Features like small videos, class projects, and a student community
Skillshare Pros:
-
Easy to get started for instructors
-
Offers easy bite-sized learning
-
Supportive discussion forum for students
-
Valuable resources on course creation
Skillshare Cons:
-
Limited class content to only 4 categories
-
Low-quality course material in several cases
-
Negative reviews from users
-
No certificate of completion
Skillshare Pricing:
13. TalentLMS
TalentLMS is a highly versatile and feature-rich learning management system suitable for businesses of all sizes and industries.
This course creation tool enables users to easily create and manage courses, quizzes, and surveys. Besides, TalentLMS offers customization options with branding and logos, tracks learner progress, and manages effective communication with announcements, messages, and forums.
What’s more, it seamlessly integrates with third-party tools such as Zoom, Salesforce, and Shopify. With its intuitive interface, TalentLMS makes it easy to create and deliver content. Moreover, users can benefit from its robust reporting and analytics features.
TalentLMS Features:
-
A fun, game-like environment to encourage users
-
SCORM, cmi5 & xAPI compliant
-
A cloud-based LMS with AI integration
-
Many customization options including a customized landing page, custom domain, and automation and notifications
-
Several third-party integrations
TalentLMS Pros:
-
Clean and user-friendly interface
-
Offers iOS and Android mobile app
-
Offers ready-made courses with TalentLibrary
-
Comes with an assessment-building tool
-
Gamification and e-commerce features included
TalentLMS Cons:
-
Poor customer support
-
Limited course design options and a variety of content
-
Limited features in discussion forums
-
Pricing may get higher based on the number of users
TalentLMS Pricing:
TalentLMS pricing has five different plans. The Starter plan takes $89/month to get started in the standard plan.
Standard plans:
-
Free: $0
-
Starter: $89/month
-
Basic: $189/month
-
Plus: $369/month
-
Premium: $569/month
Active plans:
14. Teachery
Teachery streamlines online course creation for creators with its user-friendly interface. It provides two templates for building courses, along with unlimited lessons and student resources.
In the higher plan, Teachery offers unlimited courses, lessons, and students, along with the ability to sell memberships, bundle products, and create sales and landing pages. Besides, the platform also connects with popular integrations like Mailchimp, ConvertKit, and Zapier.
While Teachery offers robust course creation features as a course builder, it does have some limitations. It isn’t optimized for digital downloads or services like coaching. Additionally, the platform lacks native community features and doesn’t provide video/audio hosting.
Teachery Features:
-
Drip lessons
-
Analytics tools to view your student’s course activity
-
Custom domains
-
Customizable landing pages
-
Several course content including videos, audio, text, and presentations
-
Affiliate links, promo codes, and discounts
Teachery Pros:
Teachery Cons:
Teachery Pricing:
-
Monthly plan: $49/month
-
Annual plan: $470/year
15. WizIQ
WizIQ is a cloud-based education platform designed for real-time or self-paced training, offering webinars both live and on-demand. It’s favored by online course creators who need a live training or classroom-like experience.
WizIQ is ideal for enterprise employees, individual teachers, trainers, colleges, universities, tutoring, and Test-Prep companies. WizIQ Support includes a knowledge base with articles, user guides, and FAQs.
WizIQ Features:
-
Virtual Classroom to host virtual classrooms with HD video conferencing, online whiteboard, and real-time messaging
-
Mobile learning offers course content on Android and iOS devices.
-
Easy course builder
-
Diverse course options with multimedia support in 9 formats
WizIQ Pros:
-
Deliver high-definition live learning
-
Interactive virtual classroom
-
eLearning reporting and analytics
-
Mobile app available on iOS and Android
-
Course authoring with test and assessment capabilities
-
eCommerce features
-
White-label online course software
WizIQ Cons:
WizIQ Pricing:
WizIQ starts with a free 14-day trial and you have to contact sales to know prices.
-
Professional
-
Enterprise
-
Pay-per-use
16. Mighty Networks (Best Online Community Platform with Courses)
Mighty Networks is a specialized online community platform along with courses. Whether you prefer live or pre-recorded courses or a blend of both, Mighty Networks has you covered.
You can customize your Mighty Space to include the features you need for your course, from discussions to live events. It easily incorporates various content types like audio, video, text, and PDFs, along with discussions and questions for each module.
Plus, you can bundle your courses with additional options like live events, discussion forums, or group coaching sessions. Plus, the platform seamlessly integrates with Mighty Network’s top-rated community management software.
How to create a course to sell in Mighty Network? The platform makes monetization with course and community easier with sales and marketing tools. With a built-in ConvertKit integration, you can seamlessly connect your email list with your courses.
Mighty Networks Features:
-
Create pre-recorded content
-
Engage with members in real time through live course delivery
-
Dedicated course community for enhanced interaction
-
Unlimited members in communities
-
Chat and messaging tools for seamless communication
-
iOS and Android Apps for on-the-go access
Mighty Networks Pros:
-
Unlimited members and community spaces
-
Beginner-friendly interface for easy navigation
-
Fully customizable community spaces to align with your brand
-
Conduct live sessions at your convenience
-
Establish and manage community rules according to your preferences
-
Explore various monetization opportunities within your community
Mighty Networks Cons:
-
Limited customer service, especially for users outside the US
-
Upgrading plans for course building can lead to increased costs
-
Lack of built-in marketing tools
-
Transaction fees applied to all sales
Mighty Networks Pricing:
-
Courses: $119 per month (When paid monthly)
-
Business: $219 per month (When paid monthly)
-
Path-to-Pro: $360 per month (When paid monthly)
-
Mighty Pro: Contact sales for pricing information
17. Ruzuku
Ruzuku is one of the best free online course platforms to simplify your online course creation journey. It offers pre-built customizable templates, marketing tools, and support for unlimited courses and students.
Its intuitive course builder allows for the creation of various course types. The course platform makes it easy to get started with self-paced, and live courses including unlimited video, audio, and file hosting.
Ruzuku offers unlimited students and courses, along with data storage. Another good thing about Ruzuku is that it doesn’t impose any transaction fees. You will also get additional functionalities like webinars, polls, and quizzes in higher plans. Unlike the best online learning platforms in our list, Ruzuku offers fewer features.
Ruzuku Features
-
Diverse payment options including Stripe, Paypal, or custom payment systems
-
Enhanced student engagement with discussion prompts, course-wide Q&A forums, and interactive video broadcasts
-
Versatile document hosting
Ruzuku Pros
-
Adding course content is easy
-
Advanced teleconferencing tools
-
Dynamic discussion forums
-
Responsive customer support via phone and Skype.
-
Effective course-building tools for creating well-structured course material and self-study courses.
-
Attractive course interface
Ruzuku Cons
Ruzuku Pricing
Ruzuku offers three pricing plans, starting from free, with the Pro plan priced at $199 per month.
-
Free
-
Core: $99 per month.
-
Pro: $199 per month
18. iSpring Learn (Best Enterprise Learning Management System)
iSpring Learn is another cloud-based learning management system (LMS) on our list. iSpring Learn enables fast course creation, assessment building, and audience management.
One of its standout features is the integrated authoring toolkit – iSpring Suite. It enables the creation of interactive courses with video tutorials, quizzes, and other lesson types.
The platform’s flexibility makes it suitable for any organization. But iSpring Learn is suitable for organizations that need comprehensive solutions with course creation, mobile learning, and robust training management.
iSpring Learn Features:
-
An integrated authoring tool named iSpring Suite
-
Free mobile apps for Android and iOS
-
Over 20 detailed reports for both groups and individuals.
-
24/7 customer support
iSpring Learn Pros:
-
Automate training management tasks
-
Responsive customer support
-
Detailed reporting
-
Free mobile app available
iSpring Learn Cons:
-
Limited features compared to others
-
Limited customization options
-
Authoring tools can be difficult to use
-
Limited custom user profile fields
iSpring Learn Pricing:
iSpring Learn pricing plans include Start and Business plans. You have to pay-
-
$2.87 per user per month for 100 learners.
-
$3.14 per user per month for 300 learners.
-
$2.83 per user per month for 500 learners.
19. Kartra (Best All-in-one Marketing Platform to Sell Courses)
Kartra is an all-in-one marketing platform to help creators sell courses, checkout carts, sales pages, funnels, and campaigns. You can use Kartra to sell memberships, gather leads, handle email lists, and schedule live sessions.
While Kartra isn’t primarily made for building courses and digital products, it’s still included in the list. The platform provides features like drip content and the ability to add resources to a paid membership area.
Kartra Features
-
Internal marketing and sales management
-
Kartra Marketplace to sell your marketing funnel
-
Excellent help desk
-
Zapier Integrations seamlessly integrate with several marketing tools
Kartra Pros
-
All-in-one marketing tool
-
Easily collect payments via credit card and PayPal
-
Drag-and-drop page builder to create sales pages.
-
Responsive customer support through support tickets and live chat
Kartra Cons
Kartra Pricing
20. Graphy
Graphy is the top online course platform in India. It comes with a white-label course website and mobile app to let you build courses under your brand.
Moreover, the course builder offers tools for marketing and student engagement. Graphy gives a mobile app at the $499/month plan. However, Graphy lacks some course creation features like bulk import, checkout, lesson types, tiered pricing, etc.
Graphy Features
-
Offers branded mobile app
-
Unlimited courses, memberships, paid communities
-
Multi-language support
-
SCORM lessons
Graphy Pros
Graphy Cons
-
Landing page builder is outdated and needs improvement
-
Lacks a student attendance feature for live classes
-
High transaction fees
-
High prices of mobile app
-
No gamification features
Looking for a Graphy alternative? You may check platforms like EzyCourse here.
Graphy Pricing
Which is the Best Online Course Platform 2024 for you? (Expert Pick)
The right online course platform can make or break your course business. So, be careful before making an informed decision.
Whether you’re a newbie or an experienced teacher, EzyCourse can be the best online course creation platform to create and sell online courses in 2024.
Consider the wide range of features, user-friendly course creation, customization options, marketing features, pricing, etc of the platform.
What is the best online course platform according to you? Let us know.
If you have any queries regarding our course creation platform, feel free to reach us. Happy online course creation journey!
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