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Mailchimp says it was hacked — again • TechCrunch

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Mailchimp says it was hacked — again • TechCrunch

Email marketing and newsletter giant Mailchimp says it was hacked and that dozens of customers’ data was exposed. It’s the second time the company was hacked in the past six months. Worse, this breach appears to be almost identical to a previous incident.

The Intuit-owned company said in an unattributed blog post that its security team detected an intruder on January 11 accessing one of its internal tools used by Mailchimp customer support and account administration, though the company did not say for how long the intruder was in its systems, if known. Mailchimp said the hacker targeted its employees and contractors with a social engineering attack, in which someone uses manipulation techniques by phone, email or text to gain private information, like passwords. The hacker then used those compromised employee passwords to gain access to data on 133 Mailchimp accounts, which the company notified of the intrusion.

One of those targeted accounts belongs to e-commerce giant WooCommerce. In a note to customers, WooCommerce said it was notified by Mailchimp a day later that the breach may have exposed the names, store web addresses and email addresses of its customers, though it said no customer passwords or other sensitive data was taken.

WooCommerce, which builds and maintains popular open source e-commerce tools for small businesses, relies on Mailchimp for sending emails to its customers. WooCommerce is said to have more than five million customers.

If all of this sounds vaguely familiar, it’s because it is. Last August, Mailchimp said it was the victim of a social engineering attack that compromised credentials of its customer support staff, granting the intruder access to Mailchimp’s internal tools. In that breach, data on some 214 Mailchimp accounts were compromised, mostly of cryptocurrency and finance-related accounts. Cloud giant DigitalOcean confirmed that its account was compromised in the incident, and harshly criticized Mailchimp’s handling of the breach.

Mailchimp said at the time that it had implemented “an additional set of enhanced security measures,” but declined to tell TechCrunch what those measures entailed. With a near-identical repeat of its past breach, it’s not clear if Mailchimp properly implemented those enhanced measures, or if those measures failed.

It’s not immediately clear who, if anyone, is responsible for cybersecurity at Mailchimp following the departure of its chief information security officer Siobhan Smyth shortly after the August breach.

When reached by email, Intuit spokesperson Derrick Plummer declined to answer TechCrunch’s questions, or say who was presently responsible for security at Mailchimp.

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Confused by cryptic web hosting terms? We’ve got the explanations you need

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Web hosting key terms written in a circle

You need a website. Every web hosting (opens in new tab) provider in the world tells you it’s so easy to make that happen. But then you look down their product and feature lists, and they’re crammed with cryptic jargon, obscure technologies and services that you don’t fully understand.

Do you need WordPress or WooCommerce (opens in new tab), for instance? Is it worth paying extra for NVMe? Is an Uptime Guarantee a feature worth having? And what is a vCore, anyway?

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A New Chapter for Video Uploads on WordPress.com – WordPress.com News

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A New Chapter for Video Uploads on WordPress.com – WordPress.com News

We’re excited to announce that you can now add chapter breaks to VideoPress uploads.

Today we’re excited to announce that you can now add chapter breaks to the videos you upload to your website with our VideoPress feature. Chapters offer a quick way to navigate longer videos and can be a great addition for your viewers.

Streamlined interface

We’ve built a streamlined and easy-to-use interface for your viewers to interact with video chapters. You can hover over the timeline to preview the next chapter and then simply click to navigate to it. The current chapter name is shown after the video timecode, and when you click it opens a menu to quickly jump to the start of any chapter:

How to add chapters to your videos

To add chapters to your video, all you need to do is edit its description in the block editor and add the timestamp for each chapter, followed by a title you’d like to display:

After saving, you’ll see the video block update and automatically display your chapters.

In the video below — which is a showcase for WordPress 6.1 — you can see how chapters work and look. Play around with the bottom toolbar to navigate to different chapters and bring up the chapter list.

We hope you enjoy this feature! Please share any feedback you have or an example of where you’ve used chapters for your videos. We love to see our features in action!

VideoPress is available on our WordPress.com Premium, Business and eCommerce plans. If you have a self-hosted site, check out Jetpack VideoPress to get high-quality and ad-free videos for your site.


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An Easier Way to Share Progress on Your Website – WordPress.com News

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An Easier Way to Share Progress on Your Website – WordPress.com News

We’re excited to announce Site Preview Links, a feature that will let you easily share a “Coming Soon” Business or eCommerce site.

Do you build sites for others? Have you ever struggled to coordinate and manage access to in-progress projects? How often do you have to help clients reset their passwords? We feel your pain, and we’re excited to announce Site Preview Links, a feature that will let you easily share a “Coming Soon” Business or eCommerce site.

Use Site Preview Links to Share Your Work

With Site Preview Links, you can generate a unique preview link for your in-progress Business or eCommerce site, allowing your team or clients to access the Coming Soon site without having to log in. This way, you can easily show off your work-in-progress and get feedback from your stakeholders without having to resend invites, update user roles, or reset passwords.

You can create and access the preview link directly from the Sites page:

You can then share the link with your team or client. When they access the preview link, they’ll bypass the Coming Soon screen and be able to view your site.

Site Preview Links is an easy-to-use feature that will save you time and hassle. It’s perfect for anyone who builds websites for others, whether you are an agency with a growing client roster, a contractor with just a handful of projects, or simply someone who knows a lot of people who need websites.

How Site Preview Links Work

WordPress.com uses a secure HMAC hashing algorithm to generate Preview Link that is unique across all sites. The possible number of unique hashes is 2256, which heavily exceeds the number of grains of sand in the world!

Users who access your site using the shared preview link can continue navigating through the site, as WordPress.com uses a browser cookie to preserve the link value for the user’s session.

The link won’t expire, but you can disable it anytime. Users who already have access to your site using the preview link won’t be able to access the site anymore once you disable the link.

If you change your mind, you can always enable the link again, and we will generate a new, unique, ready-to-share URL.

If you need help with Preview Links, check out our more detailed guide.

Build Your Next Site on WordPress.com

Try Preview Links today and see how it can help you save time and make your life easier. Your clients will be impressed with the convenience, and you’ll be able to get their feedback faster.

Preview Links are just one of the reasons WordPress.com is the best managed WordPress hosting on the planet alongside other features we released this year: the Sites page, SSH access, SSH keys, and our data center picker. If you are interested in more details, you can follow our Developer Blog.

What other feature would you find valuable? How could we make WordPress.com an even more powerful place to build a website? Feel free to leave a comment or submit your ideas in our short feature request form.


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