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12 Best Lead Generation Techniques for Small Businesses

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A steady stream of leads is vital for any small business. It allows you to grow your email list, customer base, and increase revenue year over year. But without a lead generation strategy, you’ll lose valuable market share to those that have refined this process.

The good news is there is more potential than ever to reach your audience. If you’re wondering what strategies work to generate more leads, you’re in the right place. We’re going to cover some of the best lead generation techniques that you can implement today to attract more prospects.

What is Lead Generation?

A lead is anyone who has expressed interest in your company’s products or services. With the right nurturing, these individuals will eventually become paying customers.

Lead generation is the process of attracting prospects through various marketing channels. The goal is to generate interest in your products or services. It’s a vital practice because it supports business growth. It allows you to maintain a healthy pipeline that you can nurture to bring in sales and increase revenues.

An effective lead generation process is also an important part of the overall value chain’s (activities that organizations perform to increase efficiency) success. If one channel continues to deliver mediocre results, it doesn’t make sense to keep pouring money into it, does it?

Many businesses make the mistake of marketing to anyone they can. What ends up happening is they collect leads that aren’t a good fit for their products or services. Their sales team wastes time trying to convert people that have no interest when they could have used that time to find and engage with more qualified leads. An ineffective lead generation approach is a waste of time, money, and can totally disrupt your sales process.  

However, once you identify the channels that deliver the best results for your business, you can continue reinvesting in them and eventually see more return over time. 

Now, let’s dive into the strategies that you can rely on to generate leads for your business. 

1. Implement an SEO Strategy

Consumers today are starting their product research through search engines. More than half of all shoppers have used Google to discover or find a new brand. 

Search engines are the most important channel for generating leads. If your site isn’t ranking for target keywords, your audience will land on competing pages instead. 

So, how do you increase your visibility in the search results? 

Start by implementing an SEO strategy

Identify keywords that your audience would search for to find your products or services. Use free tools like Keyword Planner, a free keyword research tool from Google, to help you uncover even more keywords to target.

Be sure to include your keywords in the following areas of your site:

  • Title tags
  • Header tags
  • Meta descriptions
  • Image ALT tags
  • URLs

Optimize the content itself to improve your visibility for certain keywords. But don’t go overboard here — the last thing you want to do is spam your pages with keywords or create content that sounds robotic. Work your keywords in naturally.

Be sure also to claim your Google My Business listing to improve your local rankings. This allows you to manage how your business appears on Google Search and Maps.

Increasing your rankings isn’t something that happens overnight. In fact, it can easily take weeks or even months to rank for your keywords, depending on how competitive they are. You can use tools like Semrush to help you make a better analysis of your keywords. 

But once you improve your visibility in the search results, you’ll be able to attract more quality leads for your small business. 

1. Utilize an Email Marketing Strategy

The beauty of email marketing is that it’s a powerful, flexible and measurable marketing channel. It’s a conversion-rich strategy that enables brands to reach new customers and grow revenue on a minimal budget. 

To generate email leads, you have to first identify your ideal clients and understand their pain points. Then, tailor an offer that solves those problems and create a landing page to direct leads to, and make sure it includes an opt-in form

Lastly, take the offer where your potential customers are. This could mean promoting the offer on social media and running some paid ads. The idea is to gently nudge potential customers to agree to share their contact information with you, like their names, email addresses and any other tidbits you may need to help you qualify your leads and get to know them better. 

Once you get a few leads, the process doesn’t end there. Give them a reason not to resist the service or product you offer. Send them personalized yet valuable content to reel them in and turn them into customers. Email marketing software can help you create customized emails and perform A/B testing to tweak the strategy where necessary. 

2. Join Social Media Groups and Communities

When you find a social media group and community that aligns with your industry, you’re able to directly tap into potential customers. For example, a CRM group on Facebook is probably made up of people who use CRMs, like sales professionals, marketing teams, and customer support representatives. If you’re in the business of creating CRMs, or if your company targets these individuals, it makes sense to join this group. 

All you have to do is dive in and establish real connections with these people. Share the content you create that you think will be helpful. Even try sharing some special promos or offers you have, as well as a link to join your email list. But remember, these communities and groups have unique rules of engagement, so make sure you respect them. 

As you engage in these groups, if you don’t adhere to the stipulated guidelines the moderators will flag you, delete your content or kick you out of the group altogether. Hrishikesh Pardeshi recommends a contribute first, market later rule, where you ask and answer questions 90 percent of the time and share links to your products ten percent of the time.

3. Build Your Community

Online communities are a good source of high-potential leads. A study by The University of Michigan found that customers spend 19% more when they become a member of a brand’s online community. 

If you create a branded community or a public social network, the principal aim is to pull together a group of staunch followers who care about your brand and want to engage further with it. It doesn’t necessarily mean it has to consist of people who use your product or services, but those who trust you and look up to you as an authority in your niche. 

This way, when you post an offer in the channel, you’ll have some people taking it up while others will act as supporters, sharing it with friends and associates who may not be part of the community.  

4. Optimize Your Website

Picture this: you’re driving through the streets and notice a newly opened grocery store with this uniquely-branded facade. If you were in town for grocery shopping, would you be interested to see “what’s inside”? Most probably, yes. 

Similarly, an optimized website grabs the visitor’s attention and can quickly turn them into customers. While there are many factors to consider when optimizing your website, here are the most critical:

5. Incorporate Backlinks

The number of high-quality websites that link back to your website is a significant factor in how your website ranks. If you want your website to rank high on Google SERPs, this is one of the things you have to consider. The higher your website ranks, the higher the number of web visitors (hence leads) your brand gets. 

To get high-quality backlinks, reach out to sites that have high domain ranks and authority scores (use tools like SEMRush or Moz to tap into these numbers). Share with them your pillar content and identify areas that they could potentially link to it. It’s best to stick with blog posts that cover similar topics and include keywords that pertain to your pillar posts. Make sure the content makes sense and that you aren’t asking them to link back to anything too promotional, like landing pages, pricing pages, or homepages.

6. Add Paid Ads

You can also use outbound strategies like paid ads to generate leads. Paid ads can take many forms, including:

  • Search ads
  • Retargeting ads
  • Social media ads
  • Display ads

Just make sure that your ads have some sort of promo or offer that leads visitors to a landing page where they can sign up for that offer as well as your email list. 

7. Boost Your Content Marketing Efforts

Many small businesses rely on paid channels like Google Ads to generate leads. 

While outbound strategies are still effective, they tend to be more invasive. You’re “pushing” a message to your audience. In contrast, inbound marketing “pulls” customers to your business by helping to solve their problems.

Content marketing is a kind of inbound marketing strategy that involves creating quality content

that’s relevant to your audience. 

Types of content you can create to generate more leads include:

  • Blog posts
  • Ebooks
  • Videos
  • Infographics
  • Resources
  • Slideshows
  • Webinars

Just how effective is content marketing? 

Extremely. 

Data from the Content Marketing Institute found that 75% of B2B marketers successfully used content marketing in the past year to generate leads. 

Publishing content doesn’t just help you generate leads. By providing quality content, your audience is more likely to see you as an industry expert and trust your recommendations. 

Another added benefit is that each piece of content you publish boosts your search engine optimization efforts. That means more traffic and more leads.

To get started, identify questions or problems that your audience is experiencing. Use forums and other platforms to help you with this process. 

Create and publish in-depth pieces of content to your site pertaining to those issues you’ve looked up. Always focus on providing value, and be sure to optimize your content to improve its rankings.

You can also use this strategy to create lead magnets — anything you give away in exchange for contact information. You can gate your lead magnets with a website form that requests people’s information in exchange for the piece of content. 

Here’s an example of how Nlyte offers a free ebook on DCIM software to generate leads:

Image Source

Visitors can download the free ebook by simply filling out a form. Using lead magnets is a great way to grow your email list, which you can nurture through an email drip campaign. It’s a win-win situation.

8. Create Guest Content 

Guest posting can be part of your link-building strategy, but it too is a great way to generate leads for your business.

Let’s say you run an SEO consultancy business, for example. You could reach out to SEO blogs with a huge readership, such as Search Engine Journal, to see if they accept content from guest contributors. As you create your guest post, be sure to demonstrate your expertise and add a link back to your brand’s website. This way, the guest post will allow you to tap into Search Engine Journal’s highly-engaged audience (that aligns with your customer base) and send them to your website. 

9. Offer Free Trials

Companies like Apple and Amazon have spent decades building their reputations. As a result, consumers don’t hesitate to spend billions of dollars each year with them. They know exactly what to expect.

But as a small business, you don’t have that same luxury. New visitors to your site likely have reservations, and for a good reason — they’ve never shopped from you before. One way to overcome hesitation and generate more leads is to offer a free trial.

According to one SaaS report, 16% of SaaS companies generated more than half of new business from free trials and freemium offerings.

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Free trials are clearly effective. They give potential customers an opportunity to experience your products or services. It’s like those test drives that car dealerships frequently offer to turn shoppers into proud car owners.

If you aren’t already, consider offering a free trial for your product or service. Be sure to make that offer clearly visible on your website. 

For example, PandaDoc offers a 14-day free trial of its document signing software and makes that clear on its homepage.

Image Source

Anyone who signs up for a free trial also enters your marketing funnel. That means you can continue to nurture those leads until they become a customer. 

Of course, free trials don’t necessarily work for every business. That’s why it’s a good idea to experiment with different offers and decide for yourself whether to keep them.

10. Get Customer Reviews on Review Sites

Think about the last purchase you made. If it’s a new purchase (something you never bought before), chances are you didn’t purchase right away. You likely conducted extensive research before finally making a decision.

Reviews increasingly have a growing impact on purchasing decisions. 

73% of B2B marketers rely on multiple sources to evaluate purchases. They’re turning to peers, industry experts, and even review sites. Let’s look at the last one in more detail.

Sites like G2 and Trustpilot allow users to submit reviews on software products. Others can read those reviews to evaluate a product and determine whether it fits their needs.

A strong presence on popular review sites for your industry can work wonders for lead generation. This credit repair companies’ review aims to promote multiple companies and generate leads by being featured on Simple Money Lyfe. Anyone searching for reviews about credit repair companies can read through this review to learn more.

Of course, this strategy works even better when you can get favorable reviews. Too many negative reviews can have prospects second-guessing their decision. Don’t hesitate to seek out reviews from your customers. Most will be more than happy to provide a review, especially those that have been with you for a while.

11. Create Targeted Landing Pages

If your site isn’t generating leads, the culprit is likely your landing pages — pages that visitors “land on” after clicking an ad. 

If your landing pages are poorly designed or fail to communicate your products’ value, your conversions will be abysmal.

Too many companies make the mistake of sending traffic to a homepage. This is generally a bad idea because homepages aren’t optimized for conversions. They act as hubs that direct visitors to other parts of a site.

Even if you have little design or technical experience, you can use a landing page builder to create optimized landing pages for your products or services. These pages will allow you to capture more leads that your sales team can work on nurturing.

Conclusion

Generating leads is the key to growing any business. Implement the lead generation techniques as outlined above, but be sure to keep a close eye on your analytics. This will help you identify what works and what doesn’t.

As you start seeing results, consider implementing business process automation software to automate parts of the lead generation process. This will allow your sales team to spend less time on repetitive tasks and more time on higher-value work like qualifying leads.

AUTHOR BIO

Ray Hein is the CEO and founder of Propel PLM, a cloud-based product success platform. He is a SaaS veteran with 20+ years of PLM, development and product launch experience in both hardware and enterprise software organizations. Ray has held multiple executive positions at companies such as Agile Software, Apttus, Vendavo and Centric Software.

Seen at: Benchmarkemail.com

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EMAIL MARKETING

How to Create an Email Marketing Calendar in 2022

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How many batch and blast marketing emails do you get in a day? More importantly, how often do you mark all of them as “read” without actually reading them? 

Naturally, you don’t want to be just another brand that clutters your customers’ inboxes. So how then can you cut through the noise and ultimately increase your open and click-through rates?

There are two things that determine a successful email marketing campaign: consistency and proper segmentation.

This means that you should be able to reach the right audience, at the right time, with the right message. 

One way to ensure this is through an email marketing calendar

With one, you can plan, create, and schedule your emails for the best possible results.

There are many ways to create an email marketing calendar including using spreadsheets or tools specifically designed for planning. 

PromoPrep Email Calendar

Now, let’s talk about how you can create an email marketing calendar.

Be Clear on Your Goals for Your Email Campaigns

The first step to creating an email campaign calendar is to figure out what type of messages you want to share to your customers.

Do you want to:

  • Promote a new product or event?
  • Re-engage your customers?
  • Encourage them to check out items from their abandoned carts?
  • Launch a seasonal campaign tied to an upcoming sale?
  • Send a newsletter or useful content to establish your expertise in the field? 

Identifying your goals can help you tailor a strategy that makes sense to your recipients. From this list, you can then start to plan the kind of emails that you want to send out, and when they will be sent out. 

Determine the frequency of your send-outs for each campaign

Now that you have a list of campaigns that you want to launch through email, you can then plot these on your working calendar. 

For example, if you want to start sending a newsletter, what are the best practices in doing so? Your research might tell you that it is best sent once a month. You can then go ahead and plot this in your calendar. 

You might also want to run a sale monthly. If so, be sure to block out a day in your calendar for send out. 

The idea is to plot these emails on your calendar to give you a visual idea of how your quarter (or perhaps, year) is shaping up. You might notice that some months may be overloaded with emails and some have huge gaps in them. You can then adjust your emails accordingly—both for your subscribers and the marketing team’s benefit. 

Determine Your Segments

The last thing that you want to do is to send emails that are not relevant to your recipients. After all, not everyone is going to be on the same stage in your marketing funnel — so be sure to segment your emails based on where they are in their buyer’s journey.  

You can do this by determining which campaigns you want to send to everyone, and which ones should go to a specific set of people on your list.  Doing this after you have plotted the frequency of your send-outs will also help you determine which segments will be overloaded with emails and which ones aren’t getting enough attention. 

Actionable tip: for every email that you want to send out, be sure to ask yourself who should this email go to and who shouldn’t receive this email. For example, you don’t want to send a welcome series to someone who has been in your mailing list for a long time.

The better you get at organizing your emailing list, the more equipped you can be in providing better value through your content. This will help you send targeted messages to the right people.

Start Writing Down Potential Email Subject Lines

One of the challenges that marketers face when drafting their email content is in writing the subject line. It has to be catchy, relevant and provides the recipient with a sneak peek at what’s inside the email. In other words, it is a pain to write. 

However, it deserves special attention because it will determine whether your email will get opened or not. No matter how much time you’ve spent creating superb content, well-designed graphics, and hard-to-ignore promotions, all of this will be irrelevant if your subject line fails to catch your audience’s attention. 

A component this important should be planned ahead of time. 

Our advice: Come up with a list of your potential subject lines and run them through email subject line testers. Even with these steps, there’s still a possibility that you’ll end up with an entirely different subject line as your content takes shape — but this will help. 

Determine The Type of Content You Want To Share in Every Email

The next thing that you want to do is to determine the content that you want to include in each of your emails. Your task should then include pulling relevant articles from your blog, linking videos from your brand’s channel, and creating graphics for the body of your email. 

All of this should then be saved in a single folder dedicated to every campaign. This eliminates the possibility of sending the wrong graphics or linking the wrong video to your emails. 

Of course, after all, this, be sure to link each specific folder to the right entry in your email marketing calendar.

Finalize the dates and times of your send-outs

Now that you have a solid idea of what you’ll be sending out, who it will be sent to, and what the content of each email will be, it’s time to determine your publish dates and time. 

Be sure to research what the best practices are in sending out emails. For example, you might find out that the best days to send emails are Tuesdays, Wednesdays, and Thursdays. 

Plotting the send-out dates in your calendar lets you or your team manager plot the workflow so each member can be delegated a task with the corresponding deadlines—all in time for the publish date. 

Final Thoughts

Email marketing is all about providing relevant content to the right audience. While there is no single formula that can ensure positive results, coming up with a solid plan and a well-designed email marketing calendar is a good start. 

Just remember that your job as an email marketer does not end after the last email has been sent out. Be sure to constantly monitor each campaign’s performance, employ email A/B testing to improve open rates, and always be prepared to reevaluate and revise your approach. 

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10 Tips On Effective Email Marketing For Mobile Apps in 2022

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If you are one of those who thinks email marketing does not work, then you are definitely missing out on a huge market opportunity.

The reason most people conclude email marketing is least relevant is that they aren’t doing it effectively.

An effective email marketing campaign will still produce tremendous results in 2022. It is a good way that top app development companies in the USA can get their messages out to their customers and clients and can also help to strengthen relationships.

There are basically three types of emails; marketing emails, transactional emails, and operational emails.

Marketing emails consist of a newsletter, announcements, sales promotions, and press releases. Companies send these emails to people who want to receive updates from them. These include; clients, affiliates, prospects etc. This is the type of email you get when you subscribe to a website’s newsletter.

Transactional emails are emails that are triggered by a customer’s action or activities. Some examples of transactional emails include welcome messages, registration confirmations, tracking information, sales receipt, invoice etc. Transactional emails have the best chance of being opened as they are trusted emails. They provide an opportunity for more engagement.

Operational emails communicate important information about a business to customers. This includes informing them of holidays closures, service unavailability, maintenance plans etc. This is one of the least successful emails as people tend to skip it quite frequently.

10 Tips On Effective Email Marketing For Mobile Apps in 2022

Below are ten tips for effective email marketing during mobile app development;


1. Building subscriber list:

The first step towards an effective email marketing campaign for mobile apps is building your subscriber list. Of course, who would you promote to if you don’t have any subscribers?

App development companies can encourage sign up by making sure subscriptions forms are available on their homepage and in every other location on their site. Some websites even have sign-up forms that hover over the page and follows the users as they scroll. It is not intrusive, yet it catches attention.

Another effective method of encouraging sign up is by explaining to readers what they stand to gain by subscribing, perhaps a free ebook, or tutorial.


2. Proper targeting:

In order to have an effective email marketing campaign in 2021, you must learn to target your emails to the right recipient.

One of the top reasons why email marketing fails is because mobile app development companies treat all subscribers as the same, hence sending blanket emails.

To have an effective email marketing campaign you must segregate appropriately. This will require you to gather as much data as possible pertaining to your subscribers; their geographical location, their buying habit etc.

This way, you can send your subscribers messages that resonate more with their needs and interest. This makes it more likely for them to take up your offer.


3. Personalization:

Personalizing your emails is also another proven way top app development companies can boost their email marketing campaign.

Rather than sending a generalized email to all your subscribers using the boring “dear reader”, you can replace this with the recipient’s name.

Current emailing software allows users to interchange the generalized address pattern with the recipient’s name. This creates a feeling of camaraderie and trust and increases the chance of your email being opened and read.


4. Keep it simple:

It gets pretty confusing and annoying when you open a webpage and you are bombarded by flashy graphics, huge fonts and some other elements that obstruct the main content of the page.

Most times people just abandon such pages and head to alternative one. In order to prevent irritating their audience and potential customers, top app development companies need to keep their layout as simple as possible.

You should make it look professional. A good number of people often mistake simplicity with being cheap or substandard, and complexity with top-notch. That is far from the truth. The most successful campaigns and websites (Facebook, Google, and Instagram etc.) are built on simplicity and ease of use.


5. A powerful call to action:

There is no point sending dozens of emails if you don’t tell your readers what you want them to do with.

Call-to-action is an important element of a successful email marketing campaign. It is the push that is sometimes needed to turn a reader into a customer.

A call to action can ask customers to make a purchase, to subscribe to a newsletter, click on a link, fill a survey form etc.

Email marketing example from Netflix.


6.Proper formatting:

The manner by which the content of your email is presented also goes a long way in determining the success of your campaign.

Firstly, learn to use catchy titles and engaging opening lines. Your opening lines must be geared at holding and sustaining the attention of your readers.

Your opening paragraphs must be such as to highlight the subject matter of the content. Do not beat around the bush, you will lose your readers before they get to the sweet part.

Also, mobile app developers have to observe proper formatting of their content so as to make them easily readable. This will include using short paragraphs, using keywords and phrases that are relevant to their content, using bullet points to allow their audience be able to skim through their content and identify the key points, using of images to illustrate message etc.


7. Ability to unsubscribe:

This may seem like a point that is a successful email marketing campaign but it is actually beneficial to it.

For some reasons, a subscriber may want to opt out of your mailing list. If they are unable to or they find extremely difficult to, they may flag your email as spam and this will cause you problems down the line.


8. Ensure it is mobile friendly:

We are in the age of smartphones where the majority of users access the web via their phones than on their desktops.

Therefore, to have a successful email marketing campaign top app development companies must ensure that their emails are mobile friendly.

They must be able to open on mobile without any of the elements of the email missing. One way to confirm how mobile friendly your emails are is to subscribe to your newsletter and then view it on your smartphone.

mobile-friendly-websites


9. Test:

Before you send out emails ensure that you test and double check your message. Make sure all the properties and links to the email are working properly.

You should also check it on different platforms and on a variety of mobile devices. For a more efficient testing, you can utilize tools like Litmus. This tool tests and provides screenshots of your email as it would appear on different email platforms.

It is bad practice to send mass email without testing. If there is any major error this could damage the credibility of your brand tremendously.


10. Monitor your data:

For an effective email marketing campaign to promote your mobile app, it is important that you monitor your data. Take note of how many of your subscribers actually opened their emails and how many carried out the expected action. Other information such as time of day people opened the messages is also equally important.

You can also read more about personalization of mobile app and evolution of app design articles to learn more about.

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How Does Storytelling Work And Why It Should Be Used In E-Mailing

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How Does Storytelling Work And Why It Should Be Used In E-Mailing

We tell each other stories all the time: at family dinners, at friendly parties, during office lunches, sharing photos on social media, shooting dozens of stories a day. And this information sits much more firmly in our heads than just the facts.

Because when we read stories, our brain uses not only the language part of the brain, which converts words into meanings but also the parts of the brain that deal with emotions. We imagine taste, smell, color, and movement by combining what we’ve heard with our own personal experiences.

What is storytelling, where does it come from and where is it used

Storytelling is a method of conveying information in the form of a story in order to engage the listener’s sensory and emotional experience.

It is the emotional connection to the brand and the company that determines the audience’s affection and trust. And a story is a great way to start this attachment. Storytelling is more than simply that. Any story resolves a conflict, “does irreparable good”, or solves a problem.

How storytelling works

Our brain only engages the left hemisphere when we hear boring facts. Stories include the right hemisphere, which generates images, pictures, emotions. It is a chemical reaction that produces oxytocin, which creates the trust necessary for the success of any deal. When you bring in the emotional connection created by the story, the client doesn’t need to be persuaded.

Commercial storytelling serves several functions.

  • Propaganda
  • Unification
  • Communication
  • Influence

Propaganda

Stories have the power to inspire, persuade, and convince. They have the potential to be long-lasting and drive others to do useful things. In early 2017, Nike, for example, promoted women’s freedom of choice in sports.

Unification

Stories help to shape a project’s, brand’s, and/or company’s culture and establish a common identity. Lego came up with a cute commercial, utilizing a sketch from one family’s life to demonstrate how to bring together customers and a company that creates cubes, after which parents stop walking barefoot in the house.

Communication

Stories inspire trust, and trust is the key to understanding. The greater the understanding, the more effective the communications that lead to the goal.

Influence

Stories inspire and build credibility. Steve Jobs was a brilliant entrepreneur, inventor, and industrial designer, as everyone knew. And when he gave his famous Stanford speech, the world recognized him as a wise man in whom one believes unconditionally.

Features of commercial stories

To build storytelling into a company’s marketing, you need to:

  • formulate the purpose of the story;
  • be client-oriented;
  • use the “situation-problem-solution” scheme;
  • show the audience the value of the brand;
  • if possible, use a story to engage the audience or make the client a full participant in it.

How to tell stories that people will believe

You don’t have to be a talented storyteller, creative research paper writer, or director to come up with a story. It is enough to take a plot, phenomenon, or event that really changed your life or the life of someone around you.

Stories can tell:

  • about the creation of the product;
  • about working with clients;
  • about successes and failures;
  • directly about the product;
  • about the company;
  • about anything in general, directly or indirectly related to your business.

Ways to tell a story

Marketers don’t just tell stories with text or video. It can be comics, cards, offline speeches, podcasts, other formats for presenting content, and even multimedia. The main thing is to follow the algorithm.

Storytelling algorithm

Analysis of the target audience for storytelling

True, but marketers and other associated professionals frequently overlook this step, despite the fact that any marketing activities, whether launching an ad campaign or implementing a new product, begins with research on the target audience.

Before telling a story to readers or listeners, you should assess their prior experiences and listening skills. After that, bet on the ones who are more loyal and receptive.

The main idea of storytelling

In marketing, a commercial story catches the user’s attention and establishes an emotional link to the brand, resulting in trust and leading the customer to take a specific action.

When starting to build storytelling in a company, a marketer should keep in mind that there is a story behind every fact. It begins the moment a fact is discovered, and its impact on the further course of events is obvious. This fact becomes important to a certain audience when it somehow affects the context of that audience.

Choosing a hero for storytelling

The stories that a company tells about its job or product are dependent on the client’s context – their life, habits, and interests – rather than the company itself. The main character could be the client’s image or the image of the relative (mother, spouse, child). It could also be a pet, a household object, or another familiar object.

The character is usually drawn from a living person, and the audience thinks, “Oh, this is what my mother would do, and this is what my friend would say”. The character must be completely understood in order for you to know exactly how he would act in a certain situation – for this, you must fully develop the character.

Choosing the plot

It’s not so much about the story itself in commercial storytelling as it is about the advantage the story will give. It is critical in marketing to demonstrate how the brand can solve the customer’s problem.

That’s why storytellers base their stories on the product’s usefulness to the customer. The basis of the story is usually as follows: the hero encounters a problem and solves it with the help of the company’s product.

Storytelling in email marketing

Companies that launch mailing lists often use numbers and a simple listing of facts, and don’t want to scatter the attention of subscribers. They think, if people have already opened the letter, let them get the “maximum benefit”. But why do they need this, if trust in the company has not yet been formed? And trust cannot arise without emotion.

Stories in letters that aren’t just numbers and facts, but also include a plot, characters, and emotional attachment, can affect readings, establish a relationship between the subscriber and the brand, and involve to use of the product.

Most consumers have already developed banner blindness and don’t notice the standard advertising in newsletters, but they are not yet accustomed to letters with stories. That’s why such emails draw attention to themselves.

Features of email storytelling

Content story emails are usually lengthy, but if your story holds the reader’s attention from the beginning, the recipient is more likely to finish the email and possibly take targeted action.

Important: storytelling in a letter begins with the subject and the preheader. No matter how exciting the story is in the letter, it may not be opened at all if the headline is boring.

Storytelling techniques in emails

You can tell stories in letters in the following ways:

  • Blog article announcements as standalone stories.
  • A short story that leads to a targeted action.
  • Letter from the blog editor.
  • Stories in article previewsю
  • Quotes and stories from the brand’s customersю
  • Stories with a brand mascot.
  • Cases.
  • Comics.

You can also include videos in mailings, tell jokes in letters, start a series of letters, conclude each letter with an intrigue – so the reader expects the next one, and use a variety of formats (text + photos + video) in your mailings.

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