MARKETING
How (and Why) Include Your Whole Company in Digital Marketing
Have you been looking for ways to breathe a new life into your marketing strategy?
Have you been desperately trying to get your marketing strategy to deliver better results?
Here’s what you need to do: Get help from your whole company.
Why involve non-marketing employees into your marketing activities?
Depending on how this marketing collaboration is going to work for you, you are likely to discover many more ways it benefts your company. In my experience, it’s always these three:
Identify internal talent
When it comes to digital marketing, organizations tend to look for skills and talents from outside. This makes sense because those new hires bring their experience, so there’s no training required.
But think about this: Your current employees know your product best. Many of them have direct experience talking to your clients. Including them into your marketing means working with people who can relate to your client best, people who care because they love your company.
If there’s one thing in digital marketing that can win over big budgets, that’s customer centricity. If you want your promotion to work, focus on your customers. And no one can do that better than those people who genuinely care about your customers.
Motivate your team
Feeling included can do wonders to your employees’ morale. In fact, being able to exchange ideas, work on projects and see results will probably motivate your employees like nothing else.
Motivation fosters inspiration and creativity, and those will boost the performance of your digital campaigns, provided you are going to be open to (often crazy) ideas and experiments.
Get fresh insight: Foster trust and innovation
When it comes to new ideas and experimentation, those are key in our marketing industry because nothing is actually evolving at such a fast pace as digital marketing does.
Social media platforms come and go, yesterday’s popular SEO tasks can get your site in trouble today, there are new tools popping up monthly, and their old trusted tools losing relevance.
Digital marketing landscape fuctuates and unless you keep bringing in new tactics and technology, your today’s tactics may stop working tomorrow and you will have nothing to replace them.
New ideas are born in collaboration, and that’s how your digital marketing strategy will keep innovating.
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How to involve your employees in marketing activities?
When it comes to involving more people into any project, there’s always one problem to resolve: Time.
Your employees’ time is being paid by you, and once they start spending that paid time elsewhere, this is an additional expense.
On top of that, all people are different. Some of them can balance all kinds of different tasks and still get everything done. Others are always behind, so adding more tasks on their plates may get them too overwhelmed.
You don’t want your company to start struggling because every employee does nothing by marketing, but you cannot also leave certain people behind and invite those that are better at prioritizing and getting things done.
There are several effective ways to solve this puzzle, and it is essential to get this determined prior to inviting employees into your marketing strategy.
You can try one or a combination of the following solutions:
- Position digital marketing as a reward to those employees who complete projects on time. This will encourage other employees to catch up.
- Provide a merit increase to reward those employees that find time to participate without leaving their priority tasks behind
- If your budget allows that, determine the amount of time everyone is allowed to spend on your digital marketing projects. It could be 10% or 20% of their work time, and it could work similarly to how Google implemented it. Tools like TeamSense can help you determine the best amount of time you can allocate for your employees to spend on side projects.
You will likely need some type of software to help your clients keep track of their time and get better organized, especially if you are managing a remote team.
For distributed teams where some people can be overseas, you will need to come up with convenient and affordable methods of communication which can include a virtual phone line, a dedicated Slack channel and an instant messenger. You can also set up sharable schedules using Google Spreadsheets (which are free).
Finally, there’s a great collection of productivity tools to choose from, so just pick one to get yourself started.
Once you figure out your control-and-reward strategy, let’s see where your employees can help:
Which marketing tasks can benefit from cross-company efforts?
Content ideation
Brainstorming ideas for your content is the first obvious task your whole company can contribute to. This is not just about your blog content: Let them all brainstorm on your email marketing content and email subjects, come up with lead magnet ideas, knowledge base topics, etc.
Make sure to collect some input from your customer support and/or sales team because they will inform your content team of common questions and struggles your current customers are dealing with. These should definitely be part of your content strategy.
Your brainstorming meetings can be in person, virtually, or even in typing. It’s best to have a good mix to make sure even your shiest employees have an opportunity to contribute.
Social media and viral ideas
Social media is one of those channels that require constant creativity and experimentation in order to grow organic following and engagement.
It often happens that a business social profile can go through the roof once a creative intern takes it over.
It is fun and can be gamified. You can set up some kind of a quick contest rewarding an employee whose social media update generated the most engagements. And it’s not just engagements, of course. At our company, we had all sorts of small bonuses to reward employees whose social media updates would:
- Send a lead
- Get re-shared by a celebrity
- Generated the most comments, etc.
Once you get a bit comfortable with those little contests, extend those to cold emailing tactics, for example, reward emails that bring a link or journalistic coverage/mention.
Mini-projects
Finally, those that do best at balancing their actual job with helping your marketing efforts can be rewarded even further: Give them freedom to come up, set up and promote their own little projects.
Giving people freedom to create something from scratch is the best way to empower your marketing strategy with innovation. Feeling your trust and responsibility, those people will do their best to create something useful and market that to their best ability.
Those side projects could be single-page sites they can set up on their own, a separate “linkbait” project, a virtual event they can create, promote and hold.
Let them experiment with WordPress and alternatives, find new tools, experiment with new social media platforms, etc. The point of this exercise is to master new technology and try new ideas while creating something useful for the company.
Conclusion
Digital marketing is ever evolving. Without fresh insights and excited employees, your digital marketing strategy will quickly become stale, focusing on a single tactic that seems to be working, until it doesn’t.
Opening up your marketing efforts to other people in your company and letting them help will innovate and diversify your tactics, as well as get your whole company united around one common goal, i.e. your marketing results.
MARKETING
YouTube Ad Specs, Sizes, and Examples [2024 Update]
Introduction
With billions of users each month, YouTube is the world’s second largest search engine and top website for video content. This makes it a great place for advertising. To succeed, advertisers need to follow the correct YouTube ad specifications. These rules help your ad reach more viewers, increasing the chance of gaining new customers and boosting brand awareness.
Types of YouTube Ads
Video Ads
- Description: These play before, during, or after a YouTube video on computers or mobile devices.
- Types:
- In-stream ads: Can be skippable or non-skippable.
- Bumper ads: Non-skippable, short ads that play before, during, or after a video.
Display Ads
- Description: These appear in different spots on YouTube and usually use text or static images.
- Note: YouTube does not support display image ads directly on its app, but these can be targeted to YouTube.com through Google Display Network (GDN).
Companion Banners
- Description: Appears to the right of the YouTube player on desktop.
- Requirement: Must be purchased alongside In-stream ads, Bumper ads, or In-feed ads.
In-feed Ads
- Description: Resemble videos with images, headlines, and text. They link to a public or unlisted YouTube video.
Outstream Ads
- Description: Mobile-only video ads that play outside of YouTube, on websites and apps within the Google video partner network.
Masthead Ads
- Description: Premium, high-visibility banner ads displayed at the top of the YouTube homepage for both desktop and mobile users.
YouTube Ad Specs by Type
Skippable In-stream Video Ads
- Placement: Before, during, or after a YouTube video.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Action: 15-20 seconds
Non-skippable In-stream Video Ads
- Description: Must be watched completely before the main video.
- Length: 15 seconds (or 20 seconds in certain markets).
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Vertical: 9:16
- Square: 1:1
Bumper Ads
- Length: Maximum 6 seconds.
- File Format: MP4, Quicktime, AVI, ASF, Windows Media, or MPEG.
- Resolution:
- Horizontal: 640 x 360px
- Vertical: 480 x 360px
In-feed Ads
- Description: Show alongside YouTube content, like search results or the Home feed.
- Resolution:
- Horizontal: 1920 x 1080px
- Vertical: 1080 x 1920px
- Square: 1080 x 1080px
- Aspect Ratio:
- Horizontal: 16:9
- Square: 1:1
- Length:
- Awareness: 15-20 seconds
- Consideration: 2-3 minutes
- Headline/Description:
- Headline: Up to 2 lines, 40 characters per line
- Description: Up to 2 lines, 35 characters per line
Display Ads
- Description: Static images or animated media that appear on YouTube next to video suggestions, in search results, or on the homepage.
- Image Size: 300×60 pixels.
- File Type: GIF, JPG, PNG.
- File Size: Max 150KB.
- Max Animation Length: 30 seconds.
Outstream Ads
- Description: Mobile-only video ads that appear on websites and apps within the Google video partner network, not on YouTube itself.
- Logo Specs:
- Square: 1:1 (200 x 200px).
- File Type: JPG, GIF, PNG.
- Max Size: 200KB.
Masthead Ads
- Description: High-visibility ads at the top of the YouTube homepage.
- Resolution: 1920 x 1080 or higher.
- File Type: JPG or PNG (without transparency).
Conclusion
YouTube offers a variety of ad formats to reach audiences effectively in 2024. Whether you want to build brand awareness, drive conversions, or target specific demographics, YouTube provides a dynamic platform for your advertising needs. Always follow Google’s advertising policies and the technical ad specs to ensure your ads perform their best. Ready to start using YouTube ads? Contact us today to get started!
MARKETING
Why We Are Always ‘Clicking to Buy’, According to Psychologists
Amazon pillows.
MARKETING
A deeper dive into data, personalization and Copilots
Salesforce launched a collection of new, generative AI-related products at Connections in Chicago this week. They included new Einstein Copilots for marketers and merchants and Einstein Personalization.
To better understand, not only the potential impact of the new products, but the evolving Salesforce architecture, we sat down with Bobby Jania, CMO, Marketing Cloud.
Dig deeper: Salesforce piles on the Einstein Copilots
Salesforce’s evolving architecture
It’s hard to deny that Salesforce likes coming up with new names for platforms and products (what happened to Customer 360?) and this can sometimes make the observer wonder if something is brand new, or old but with a brand new name. In particular, what exactly is Einstein 1 and how is it related to Salesforce Data Cloud?
“Data Cloud is built on the Einstein 1 platform,” Jania explained. “The Einstein 1 platform is our entire Salesforce platform and that includes products like Sales Cloud, Service Cloud — that it includes the original idea of Salesforce not just being in the cloud, but being multi-tenancy.”
Data Cloud — not an acquisition, of course — was built natively on that platform. It was the first product built on Hyperforce, Salesforce’s new cloud infrastructure architecture. “Since Data Cloud was on what we now call the Einstein 1 platform from Day One, it has always natively connected to, and been able to read anything in Sales Cloud, Service Cloud [and so on]. On top of that, we can now bring in, not only structured but unstructured data.”
That’s a significant progression from the position, several years ago, when Salesforce had stitched together a platform around various acquisitions (ExactTarget, for example) that didn’t necessarily talk to each other.
“At times, what we would do is have a kind of behind-the-scenes flow where data from one product could be moved into another product,” said Jania, “but in many of those cases the data would then be in both, whereas now the data is in Data Cloud. Tableau will run natively off Data Cloud; Commerce Cloud, Service Cloud, Marketing Cloud — they’re all going to the same operational customer profile.” They’re not copying the data from Data Cloud, Jania confirmed.
Another thing to know is tit’s possible for Salesforce customers to import their own datasets into Data Cloud. “We wanted to create a federated data model,” said Jania. “If you’re using Snowflake, for example, we more or less virtually sit on your data lake. The value we add is that we will look at all your data and help you form these operational customer profiles.”
Let’s learn more about Einstein Copilot
“Copilot means that I have an assistant with me in the tool where I need to be working that contextually knows what I am trying to do and helps me at every step of the process,” Jania said.
For marketers, this might begin with a campaign brief developed with Copilot’s assistance, the identification of an audience based on the brief, and then the development of email or other content. “What’s really cool is the idea of Einstein Studio where our customers will create actions [for Copilot] that we hadn’t even thought about.”
Here’s a key insight (back to nomenclature). We reported on Copilot for markets, Copilot for merchants, Copilot for shoppers. It turns out, however, that there is just one Copilot, Einstein Copilot, and these are use cases. “There’s just one Copilot, we just add these for a little clarity; we’re going to talk about marketing use cases, about shoppers’ use cases. These are actions for the marketing use cases we built out of the box; you can build your own.”
It’s surely going to take a little time for marketers to learn to work easily with Copilot. “There’s always time for adoption,” Jania agreed. “What is directly connected with this is, this is my ninth Connections and this one has the most hands-on training that I’ve seen since 2014 — and a lot of that is getting people using Data Cloud, using these tools rather than just being given a demo.”
What’s new about Einstein Personalization
Salesforce Einstein has been around since 2016 and many of the use cases seem to have involved personalization in various forms. What’s new?
“Einstein Personalization is a real-time decision engine and it’s going to choose next-best-action, next-best-offer. What is new is that it’s a service now that runs natively on top of Data Cloud.” A lot of real-time decision engines need their own set of data that might actually be a subset of data. “Einstein Personalization is going to look holistically at a customer and recommend a next-best-action that could be natively surfaced in Service Cloud, Sales Cloud or Marketing Cloud.”
Finally, trust
One feature of the presentations at Connections was the reassurance that, although public LLMs like ChatGPT could be selected for application to customer data, none of that data would be retained by the LLMs. Is this just a matter of written agreements? No, not just that, said Jania.
“In the Einstein Trust Layer, all of the data, when it connects to an LLM, runs through our gateway. If there was a prompt that had personally identifiable information — a credit card number, an email address — at a mimum, all that is stripped out. The LLMs do not store the output; we store the output for auditing back in Salesforce. Any output that comes back through our gateway is logged in our system; it runs through a toxicity model; and only at the end do we put PII data back into the answer. There are real pieces beyond a handshake that this data is safe.”
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