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Put These Call-to-Action Tips on Your Favorites List

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Put These Call-to-Action Tips on Your Favorites List

Content can take your brand almost anywhere it wants to go.

But if you want your audience to take steps beyond viewing or reading, you need to show them where to go next. And that means creating a compelling call to action (CTA).

To help you achieve the results you want from your CTAs, I’ve gathered ideas and tips for the strategic fundamentals you’ll need. Review those, then keep reading for tactical tips and examples for making your copy more compelling, layouts more appealing, and campaigns more successful.

Set your audience on the right path with a compelling call to action, says @joderama via @CMIContent @semrush. #ContentMarketing Click To Tweet

Plan your approach strategically

You can’t ask consumers to act until you know what specific action you want them to take – and what might interest them in doing so.

Determine your target goal

Before you write your CTA or plot where and how to place it in your content, you need to decide the goal. Start with the consumer actions that deliver the greatest benefit to your business now.

Focus on the goals your business cares about most, typically one of the ones CMI founder Joe Pulizzi outlined:

  • Sales
  • ROI
  • Decreased costs
  • Improved customer loyalty and retention

But revenue-related conversions aren’t the only meaningful actions. You can focus CTAs around content marketing goals, like sending more traffic to your website, increasing downloads of lead-gen content, encouraging viewers to join your communities, or growing a subscribed audience.

Revenue-related CTAs aren’t the only meaningful actions. Think about #ContentMarketing goals, like driving more traffic to your site, increasing downloads, etc., says @joderama via @CMIContent @semrush. Click To Tweet

Make your offers contextually relevant

Take the audience’s context into consideration when planning your CTA and crafting the copy.

For example, imagine a consumer scrolling through their Instagram feed on their phone, and a picture of a trendy outfit from your summer catalog catches their attention. A CTA to visit your e-commerce site for more details about the clothes would be a natural fit, while a CTA to download the catalog might be too much to ask in this setting.

You’ll also want to make sure your CTA aligns well – message, tone, topic, and imagery – with the content it’s connected to. Continuing with the clothing example, a high-quality photo of someone wearing that trendy outfit to a summer BBQ could trigger FOMO (fear of missing out) feelings – and a click to your mobile storefront. Asking them to download a lengthy report on sustainable fabric sourcing practices would be out of place.

Lastly, whenever possible, match your CTA copy to the mindset and intent of your targeted consumers. Remember engaging with a content asset isn’t necessarily a signal that the consumer is looking to make a purchase right now (or at all) – especially for a high-consideration product like a car or an enterprise software solution. So, if you send an email to sales-qualified leads with a CTA for a 25% discount, it might be the perfect catalyst to buy. But if the email goes to everyone in your database, stick to lower-level commitments like downloading a white paper or attending a virtual product demo.

Match your #CTA to the mindset and intent of your targeted consumers, says @joderama via @CMIContent @semrush. Click To Tweet

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Communicate clearly, succinctly, and convincingly

Calls-to-action point consumers to attractive offerings that might enhance their trust and satisfaction with your business. But if your CTAs derail their purpose, confuse them, or fail to deliver on the expectations you establish, you risk losing their attention for good.

Follow these creative tips to give your calls to action their best chance of success:

Keep them focused and short

Avoid inserting multiple calls into a single piece of content – there are only so many requests a reader will consider before they lose their focus. Get right to the point with brief, succinct statements that won’t confuse readers. Also, Pawan Deshpande says if you’re using a CTA button, long strings of text won’t have the same positive visual impact as a short one.

Provide clear direction 

Beginning your CTA with an active verb – like “Subscribe to our newsletter” or “Download our app” – tells consumers exactly what action you would like them to take, while vague statements like “Learn more” could lead to confusion or disinterest.

Be transparent about what happens next

Will clicking disrupt their content experience by taking them to an off-site page? Will that page contain the information they expect, or will they have to search around for it? Will they get direct access to the download your CTA referenced, or will there be a form? You may not have the space to include every detail of the experience that follows the click, but avoid ambiguity by using words like “register,” “sign up,” or “visit our site” to help set clear expectations.

Select words that set intentions

If your content’s purpose is to drive an immediate conversion, Shane Barker recommends creating a sense of urgency with words like “now,” “instant,” or “today.” If your message is meant to make your customers feel unique or special, he says using words like “custom” or “exclusive” can help convey that they’ll receive VIP treatment.

Use your available space wisely

Shane also points out that if your CTA comes at the end of a blog post or email, outlining your ask in a detailed sentence is acceptable. However, if you’re placing it elsewhere in your content or on a dedicated landing page, he says it’s best to limit the CTA to five to six words.

For social media content, available space and formatting options vary. Get familiar with each channel’s specifications before you publish or critical details may get cut off. Notice how the text gets cut off in the Doodly ad below to read: “Create Doodle Videos With Doodly. Zero Technical or De…”. Confused consumers are less likely to click.

A Doodly ad showing a green background with a white chalk outline of a man holding a laptop with the words "80% off!" on the laptop screen. The title of the ad reads "Easily Create Doodle Videos". The subhead reads "Special". The CTA below the image is cut off. It reads “Create Doodle Videos With Doodly. Zero Technical or De...”

Copy is cut off in Doodly’s CTA, which can confuse customers and make them less likely to click.

Show ’em the money (or other attractive benefits)

Who doesn’t wonder “what’s in it for me” when they see a promo touting a brand’s amazing features and competitive advantages? Focusing your CTA copy on the benefits consumers stand to receive can communicate greater personal relevance – and increase their interest in clicking.

For example, in this sponsored Facebook spot, BuzzSumo smartly syncs up its offer of a helpful content toolkit with a discount-centric CTA to sweeten the deal: “Feeling stuck? BuzzSumo’s all-in-one content toolkit can help generate ideas … Save now with 20% off annual subscriptions.”

BuzzSumo Facebook Sponsored post showing a blue box with the copy “Feeling stuck? BuzzSumo’s all-in-one content toolkit can help generate ideas … Save now with 20% off annual subscriptions.”

BuzzSumo aims to boost subscription purchases with a CTA that offers a 20% discount.

Brain training app Elevate doesn’t offer a discount, but its Instagram post features a checklist of attractive benefits that gives gamers a glimpse of what they might achieve if they install the app: Read faster, write more clearly, and speak with confidence.

1655203724 448 Put These Call to Action Tips on Your Favorites List

Elevate’s checklist of benefits illustrates the value of clicking its CTA.

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Perfect your placements

CTAs can’t do their jobs if consumers don’t notice them. So, marketers need to design and position them for optimal findability, appeal, and usability.

Some things to consider:

  • Don’t overwhelm your copy. Stuffing a CTA in the middle of short snippets of text, like a collection of curated quotes or a bulleted list, can disrupt the flow of your content, making it hard for readers to follow the story. Among his CTA tips for content curators, Pawan suggests placing calls within longer sections of copy, instead – for example, a detailed explanation of why the quotes you’ve cited are relevant.
  • Make them easy to spot and read. The above advice also applies to the visual aspects of your CTAs: They should fit with the accompanying content without getting lost. Think brightly colored buttons that grab attention but don’t stray from your brand’s style guide. Adjust the fonts and colors as necessary for the copy that sits on top of the buttons, so it’s clearly readable against the background.
  • Make them mobile-friendly. Mobile devices (excluding tablets) generated 4% of global website traffic in 2021. Your CTAs should follow best practices for mobile-responsive content. Make buttons large enough that visitors won’t accidentally click on the wrong spots, and double-check that your copy doesn’t get cut off on a small screen. Consider using click-to-call features or substitute drop-down selections for detailed forms so mobile users don’t have to type a lot to accept your offer.

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Grab extra attention with unique designs and special features

Speaking of opt-in form alternatives, Treasure Data CMO Tom Treanor shared some formats commonly used to drive subscriptions that can be adapted for other marketing goals. Below are a few of his suggestions for making your CTAs more visible, dynamic, and inviting. (You can find additional ideas in his article on ways to get more opt-ins from your content.)

The pop-up

“The pop-up is one of the most familiar opt-in forms for a good reason,” says Tom. “Even the data scientist of HubSpot found it increases email opt-ins without hurting anything else.”

That lesson can be observed in this pop-up CTA with the message: “Do You To Convert Your Abandoning Visitors Into Subscribers?” followed by yes and no buttons to register for a free 14-day trial.

1655203724 44 Put These Call to Action Tips on Your Favorites List

An example of a CTA formatted as a pop-up from HubSpot.

The pop-up is one of the most familiar opt-in forms and for a good reason. Even the data scientist of @HubSpot found that it increases email opt-ins, says @RtMixMktg via @joderama @CMIContent @semrush. Click To Tweet

The slide-in

Tom says slide-ins create dynamic movement, which can help draw the viewer’s attention. He also reminds marketers that timing your slide-in is important: “You want to catch visitors before they click away.”

He shares an example from AppSumo, which slides into view with an attractive offer of insider knowledge – “Learn exactly how I grew AppSumo to 700,000+ subscribers” –followed by a space to enter an email address and receive that information.

1655203724 734 Put These Call to Action Tips on Your Favorites List

An example of a CTA that slides into view from the side of the screen.

The footer CTA

“Once people have finished reading a great piece of content, they are more likely to consider other offerings from your brand,” says Tom. The footer option capitalizes on this concept. “You can use it with a lead-magnet offer or message that invites people to get similar content by subscribing.”

In this example from Fleet Feet, the footer includes a built-in CTA reading “Join Our Newsletter” with a field to enter an email address.

1655203724 697 Put These Call to Action Tips on Your Favorites List

An example of a post footer CTA from Fleet Feet.

Use tech and personalization to your advantage

If you’re ready to take your CTAs further, apply some of these more customized approaches. Their benefits range from simplifying the design and implementation process to enhancing personal resonance.

Leverage the power of tech

In a recent post on improving sales enablement content, Ann Smarty recommended a few tech tools that can make CTA customization and implementation easier:

  • Vcita lets marketers create customizable and contextual widgets that help ensure that CTAs appear in content where they’re most relevant and appropriate.
  • Finteza offers the ability to dynamically serve different CTAs depending on what page the visitor first lands on, the site they were referred from, or prior actions they may have performed on your site. Marketers choose which site pages the modules appear on and the campaign length.

Get up close and personal

You can use CTAs to gather first-party data (an increasingly important goal as privacy regulations limit third-party cookies). For example, Los Angeles-based media site LAist targeted voters with the sponsored Instagram post shown here. While the “Learn more” CTA is standard fare, it’s paired with a political matchmaking quiz to help users determine which of the seven candidates on the primary ballot align most strongly with their views on key issues.

1655203724 788 Put These Call to Action Tips on Your Favorites List

LAist cleverly tempts readers to click the CTA to get personalized election guidance with the copy: “Meet your Mayor – A political matchmaking quiz for LA voters.” The visual catches the eye with circular headshots of each of the seven candidates.

Go beyond the obvious

Shop now, sign-up, register today … spend a few minutes perusing your social feeds and you’ll see a dozen ads using these simple imperatives. You might have a better chance of standing apart and capturing their clicks with an unexpected approach.

For example, cosmetics company Il Makiage is building its brand on a try-before-you-buy model. In keeping with that concept, the company featured a “Watch the transformation” CTA on a recent Instagram post, which clicks through to a video of @realbettymaxwell trying the brand’s makeup.

1655203724 599 Put These Call to Action Tips on Your Favorites List

The CTA in this Il Makiage’s social spot creates intrigue with the promise of an exciting transformation.

 

1655203724 363 Put These Call to Action Tips on Your Favorites List

Consumers who click through on the Il Makiage CTA see the brand’s products in action.

In her sales-enablement discussion, Ann Smarty offered another unique CTA approach: the in-content form. “It’s designed to feel more like a one-on-one interaction than an institutional form completion,” says Ann.

She shared this example of WordPress plug-in Conversational Forms, which lets visitors answer one question before a new question appears.

1655203724 985 Put These Call to Action Tips on Your Favorites List

A sample of WordPress plug-in Conversational Forms. Image via Wpforms.com.

Stop using institutional field completion forms. A tool like Conversational Forms from @easywpforms lets visitors answer a question before a new question appears, says @SEOSmarty via @joderama @CMIContent @semrush. Click To Tweet

Create CTAs that compel customers to act

Despite their simplicity, effective CTAs involve a lot of strategic and creative decisions. Are you giving your CTAs the attention they deserve? Have any tips we may have missed? Let us know by posting a comment.

All tools mentioned in this article are identified by the author. If you have a tool to suggest, please add it in the comments.

Want more content marketing tips, insights, and examples? Subscribe to workday or weekly emails from CMI.

Cover image by Joseph Kalinowski/Content Marketing Institute



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Revolutionizing Auto Retail: The Game-Changing Partnership Between Amazon and Hyundai

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Revolutionizing Auto Retail: The Game-Changing Partnership Between Amazon and Hyundai

Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai

In a groundbreaking alliance, Amazon and Hyundai have joined forces to reshape the automotive landscape, promising a revolutionary shift in how we buy, drive, and experience cars.

Imagine browsing for your dream car on Amazon, with the option to seamlessly purchase, pick up, or have it delivered—all within the familiar confines of the world’s largest online marketplace. Buckle up as we explore the potential impact of this monumental partnership and the transformation it heralds for the future of auto retail.

Driving Change Through Amazon’s Auto Revolution

Consider “Josh”, a tech-savvy professional with an affinity for efficiency. Faced with the tedious process of purchasing a new car, he stumbled upon Amazon’s automotive section. Intrigued by the prospect of a one-stop shopping experience, Josh decided to explore the Amazon-Hyundai collaboration.

The result?

A hassle-free online car purchase, personalized to his preferences, and delivered to his doorstep. Josh’s story is just a glimpse into the real-world impact of this game-changing partnership.

Bridging the Gap Between Convenience and Complexity

Traditional car buying is often marred by complexities, from navigating dealership lots to negotiating prices. The disconnect between the convenience consumers seek and the cumbersome process they endure has long been a pain point in the automotive industry. The need for a streamlined, customer-centric solution has never been more pressing.

1701235578 44 Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai1701235578 44 Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai

Ecommerce Partnership Reshaping Auto Retail Dynamics

Enter Amazon and Hyundai’s new strategic partnership coming in 2024—an innovative solution poised to redefine the car-buying experience. The trio of key developments—Amazon becoming a virtual showroom, Hyundai embracing AWS for a digital makeover, and the integration of Alexa into next-gen vehicles—addresses the pain points with a holistic approach.

In 2024, auto dealers for the first time will be able to sell vehicles in Amazon’s U.S. store, and Hyundai will be the first brand available for customers to purchase.

Amazon and Hyundai launch a broad, strategic partnership—including vehicle sales on Amazon.com in 2024 – Amazon Staff

This collaboration promises not just a transaction but a transformation in the way customers interact with, purchase, and engage with their vehicles.

Pedal to the Metal

Seamless Online Purchase:

  • Complete the entire transaction within the trusted Amazon platform.
  • Utilize familiar payment and financing options.
  • Opt for convenient pick-up or doorstep delivery.
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Hyundai’s Cloud-First Transformation:

  • Experience a data-driven organization powered by AWS.
  • Benefit from enhanced production optimization, cost reduction, and improved security.

Alexa Integration in Next-Gen Vehicles:

  • Enjoy a hands-free, voice-controlled experience in Hyundai vehicles.
  • Access music, podcasts, reminders, and smart home controls effortlessly.
  • Stay connected with up-to-date traffic and weather information.

Driving into the Future

The Amazon-Hyundai collaboration is not just a partnership; it’s a revolution in motion. As we witness the fusion of e-commerce giant Amazon with automotive prowess of Hyundai, the potential impact on customer behavior is staggering.

The age-old challenges of car buying are met with a forward-thinking, customer-centric solution, paving the way for a new era in auto retail. From the comfort of your home to the driver’s seat, this partnership is set to redefine every step of the journey, promising a future where buying a car is as easy as ordering a package online.

Embrace the change, and witness the evolution of auto retail unfold before your eyes.


Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai

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How to Schedule Ad Customizers for Google RSAs [2024]

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How to Schedule Ad Customizers for Google RSAs [2024]

It’s no wonder that responsive search ads have steadily grown in popularity in recent years. Through Google’s machine learning capabilities, RSAs provide a powerful way to automate the testing of multiple headlines and descriptions to ensure a closer match to user intent. The benefits are clear: RSAs mean broader reach, better engagement, and improved performance metrics.

However, all these benefits come at a significant (but reasonable) cost – they can be extremely difficult to manage, especially when it comes to updating ad copy to promote limited time offers.

I know this firsthand – I work with several ecommerce clients with promotions that constantly change. Not too long ago, I found myself going through the consistently tedious process of updating a client’s RSA headlines and copy. As I was making the changes, I thought to myself: “There must be a better way to update this ad copy. I shouldn’t have to use find and replace so many times while pausing and enabling my ad campaigns.”

After expressing this to my colleague, Jordan Stambaugh, the two of us agreed there must be a better way. But we’d have to make it happen. A few weeks later, we put that idea into action and created a more efficient process for updating RSA ad copy on a scheduled basis. If you want to try this process for yourself, just keep reading.

Responsive Search Ad Customizers 101: Basic Options & Execution

Before diving into the process of scheduling automatic updates for your RSA customizers, it’s essential to understand some key Responsive Search Ad fundamentals.

First, you can customize three main options within RSAs: the Attribute Name, the Data Type, and the Account Value. Each of these plays a vital role in personalizing your ads:

  • Attribute Name: This is essentially the identifier for the customizer. It is how you’ll reference the specific piece of information you’re customizing within the ad. For instance, if you’re running a promotion, you might name an attribute “Promotion.”
  • Data Type: This indicates the kind of data the attribute represents and it determines how the information can be formatted and used within the ad. Common data types include Text (for plain, non-numeric text), Percent (to represent percentage discounts), Price (to denote monetary values), and Number (for any numerical value).
  • Account Value: This is the default value for the attribute that you set at the account level. It acts as a fallback if more specific values aren’t provided at the campaign or ad group level.

For example, if you wanted to promote a 10% off discount using RSAs, you’d use the “Discount” attribute, a data type of “Percent,” and an account value of “10% off.” Then, when someone is searching for products, Google would test automatically inserting a copy regarding a 10% off promotion into your ad.

Once you’ve set up the right customization options, you can start to format your RSAs with customizers.

Here’s how:

  • Start by typing in {
  • Click on Ad Customizer then select your attribute
  • Google will populate your attributes that are already uploaded
  • For a simple offer, use the “Default text” attribute as a catch-all. This will ensure your ads run smoothly if Google can’t pull the right messaging from your RSA feed

 

 

How to Schedule Your Ad Customizers with a Feed

Now that we’ve covered the basics, let’s cover how to schedule your ad customizers.

Just follow this three step process:

1. Create the feed

Start by creating two sheets: The Parent sheet, and the Child sheet. The “Parent” sheet will act as the primary data source, while the child sheet will pull data from the parent sheet.

We’ll start by building the parent sheet. After opening the sheet, start by renaming the active tab to “Promotions.” Don’t skip this step, it’s crucial for referencing this range in formulas later on.

In your “Promotions” tab, head to the top row and label columns A, B, and C with the headers of your ad customizer attributes. For example, you might have “BrandSaleHeadline” as your attribute in column A, “text” as the Data Type in column B, and “Shop the Collection” as the Account Value in column C.

Once your headers are in place, move to cell C2. Here, you’ll input the expression =lookup(today(),F:G,E:E). This formula will play a key role in dynamically updating your RSA customizer based on the current date.

Next, go to columns E, F, and G, which will be used to manage your scheduling. In these columns, you’ll list out the different values your chosen attribute might take, alongside their corresponding start and end dates. For example, under the “BrandSaleHeadline” attribute, you might schedule various promotional headlines to appear during different sale periods throughout the year.

Here’s how your sheet might look:

Now look back at the first 3 columns on your sheet. They should look like this:

Now create a second sheet. We’ll call this sheet the Child sheet. It’s going to automatically pull in data from the parent sheet you just created, and will be the one you link to Google Ads later on.

Columns A, B and C will be almost identical to the child sheet, but we will be using a special formula later so we can automatically populate this. So, start by labeling Row 1 Column A “Attribute,” then the next column as “Data type,” then column C as “Account value.” 

Then go to C2 and use this expression to populate the right account value from the parent document: =importrange(“[PARENT DOCUMENT URL HERE]”,”Promotions!C2″)

Your sheet should now look like this:

We recommend adding a date range with default text for any days you’re  not running a promotion. In the example above, we have “Shop Our Collection” appearing as default text.

2. Input attributes

Once you have your feed created, the next step involves inputting your attributes into the Google Ads platform. This can be done either manually or through a bulk upload.

For the manual approach, navigate to “Tools & Settings” in your Google Ads interface, then go to ‘Setup’ followed by “Business Data.” Here, you’ll find an option for “Ad Customizer Attributes.” Click the plus sign to add your attributes. It’s crucial to use the same attribute names that you’ve established in your Parent Google Sheet template to ensure consistency and proper data synchronization.

 

 

Alternatively, if you prefer the bulk upload method, again head to “Tools & Settings.” This time, select “Bulk Actions” and then “Uploads.” For this process, you only need to upload columns A to C from your template. 

Be aware that it might take some time for your uploaded attributes to be reflected in the business data section of Google Ads.

3. Set up an automatic schedule

At this point, you’ve almost finished scheduling your ad customizers. Navigate to Tools & Settings, then Bulk Actions, then Uploads, then click the Schedules tab at the top. Select your Child Google Sheet as the data source, and share your Google Sheet with the appropriate email.

 

 

And there you have it – Google will automatically pull in the data you populated in the sheets into your RSAs.

Common Challenges When Scheduling RSA Ad Customizers

When we test these sheets with our clients in the wild, we’ve uncovered five common challenges. Be on the lookout for these issues – solving them before they happen can save you a lot of trouble down the line.

Not scheduling your upload when the site changes 

The first and most significant hurdle is the mismatch between the scheduled data upload and website content updates. For instance, if the Google Sheet is set to upload at 11 am, but the website changes occur at 3 pm, there’s going to be a discrepancy where the wrong message could be displayed for several hours, or new messaging could appear prematurely. Conversely, if the website updates happen before the scheduled sheet upload, outdated promotions might linger until the new data is imported. Synchronizing these schedules is crucial; it’s best to align them so updates occur simultaneously.

Skipping QA during a message change

Another pitfall is neglecting quality assurance (QA) during message updates. It’s vital to regularly check the business data section to verify that the correct values are in place post-update.

Issues with the IMPORTRANGE function

Then there’s the technical aspect of setting up the IMPORTRANGE function correctly in the Google Sheets template. The ‘child’ template must reliably pull data from the ‘parent’ sheet. If this function isn’t configured correctly, data won’t be imported as needed.

Not sharing access of the Google template for automatic uploads

Pay attention to your access permissions for the Google Sheets template. Google will prompt you with the email address that needs permission to access the ‘child’ sheet for automatic uploads. Overlooking the sharing of your sheet with this address will prevent the system from working.

Having date range gaps in your parent sheet

Lastly, a common oversight is leaving date range gaps in the ‘parent’ sheet. Every single date must be accounted for without overlaps. A practical tip is to have an ‘evergreen’ backup message ready, scheduled to run continuously, ideally through the end of the year, to cover any potential gaps.

Conclusion

Leveraging Google Sheets in conjunction with Google Ads to schedule RSA ad customizers is a game-changer for managing dynamic promotional content. This process not only streamlines your workflows but also ensures that your ads remain relevant and up-to-date, reflecting current promotions without the need for constant manual intervention. 

By adopting this method, you’ll save significant time and effort, allowing you to focus more on strategy and less on the minutiae of ad copy updates. Give it a try and experience a more efficient way to manage your RSAs, keeping your campaigns fresh and engaging with minimal hassle.

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10 Advanced Tips for Crafting Engaging Social Content Strategies

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10 Advanced Tips for Crafting Engaging Social Content Strategies

In 2023, there are a total of 4.89 billion social media users worldwide. One of the many reasons you should build your brand’s presence on social media is to capture a slice of this pie.

So, if you’re a marketer wanting to crush it online — this is your time to take action. The social presence of billions of users shows great potential to connect, engage, and build lasting relationships with your target audience.

The real power lies not just in being active on social media networks but in planning social media goals in advance and crafting engaging social media content strategies that make a meaningful impact.

And creating one isn’t as easy as it sounds. It requires a thoughtful approach that goes beyond the basics.

To help you accomplish your social media goals, we’ll cover ten advanced tips that you can use to craft an engaging social media content strategy.

1. Conduct A/B Testing

A/B testing allows you to optimize your social media marketing strategy based on insights and social media metrics.

Experiment with different content formats, headlines, captions, and visuals to see which format performs better.

You can also try different content styles and focus on visual content, which is 40x more likely to be shared on social media.

Example: Test two different headlines for a product announcement social post and use the one that users engaged with and shared more. You’ll need to track social metrics like reactions, shares, and new followers during your test.

2. Personalize your content

Before creating a social media marketing plan or content calendar, segment your audience based on demographics, behaviors, and interests.

Craft tailored messages for each segment and find social media content ideas for that target audience.

And to encourage them to engage with you, publish funny content. 80% of marketers say that funny content is the most effective form of social media posts.

Example: Tap into Instagram retargeting ads to promote personalized product recommendations to customers based on their past purchase history.

3. Embrace User-Generated Content (UGC)

User-generated content is a powerful way to build trust, gather a sense of community, and increase engagement rates.

Encourage users to share their experiences and stories about your brand.

Plan a posting schedule using social media tools, highlight, and feature UGC in your content, and give credit to the creators to showcase the authenticity.

Then, create a dedicated UGC marketing campaign.

Example: Invite customers to share photos of themselves using your product with a branded hashtag. Comment on and share these photos on your company’s social media (with permission, of course), thanking the participants for joining in on the fun.

4. Incorporate influencer collaboration

Partner with influencers in your industry who have high engagement rates. 67% of marketers agree they prefer working with micro-influencers with 10k-100k followers or subscribers.

Collaborating with influencers allows you to tap into their social networks and leverage their credibility to boost engagement.

Use social media management tools to co-create content, host giveaways, or collaborate on campaigns aligning with your brand and the influencers’ style to extend your reach and gain engagement.

If your target audience is Gen Z, you can prefer Instagram Reels for influencer marketing.

For context, look at the stats below:

1701077164 213 10 Advanced Tips for Crafting Engaging Social Content Strategies

Example: Partner with a fitness influencer to promote your health supplements through workout videos.

5. Use interactive elements

To accomplish your social media marketing goals, you can engage people to interact with your brand via polls, quizzes, and surveys. Encourage them to participate and share the results.

Incorporating interactive elements into your social media marketing strategy will spark active participation between your social media team and audience, making them more likely to engage and share opinions.

Example: Host a poll on X (formerly Twitter) to let your audience choose the next product feature you’ll develop or the types of content they’d like to see.

6. Leverage user reviews and testimonials

Showcase user reviews and testimonials as part of your content strategy. Highlight positive feedback and make improvements by taking accountability for negative feedback.

Incorporate these testimonials into your social media strategies to create dedicated reviews or testimonial videos. Sharing this social proof helps build trust and credibility with your audience.

Example: Feature video social proof of a satisfied customer explaining how your software improved their business.

7. Create long-form content

While social media platforms are mostly known for short-form content, they’re switching gears to focus on long-form content.

It’s great, especially if your business receives great engagement on X (formerly Twitter).

“Long-form posts on the microblogging platform are now at 3 billion views per day and rising.”, said Elon Musk, the owner of X.

“This is roughly on par with all newspaper articles views on Earth,” he continued.

1701077165 831 10 Advanced Tips for Crafting Engaging Social Content Strategies

Educational content and case studies tend to work great on LinkedIn. Additionally, blog posts can also help you establish your brand as an authority in your industry.

Publishing compelling content is a great way to increase engagement and shares. You can also repurpose educational content on multiple sites and tailor it to each platform for the best results.

Example: Publish content about challenges and opportunities your company faced and how it helped you increase return on investment.

8. Collaborate with other brands

Collaborate with complementary brands or businesses for promotional content.

As part of your digital marketing strategy, come up with mutually beneficial collaboration ideas that can help you both increase reach and tap into ideal customers.

Joint campaigns, cross-promotions, or co-sponsored events are great ways to use the power of collaboration.

Example: Team up with a travel agency to promote your hotel and their vacation packages through a joint social media campaign.

9. Emphasize customer service

Social channels aren’t just a source for publishing content but also for providing excellent customer service.

Marketers these days actively invest in building social media communities to better connect and interact with potential customers.

Respond promptly to inquiries, comments, and feedback from your audience. Show them you genuinely care about them by addressing their concerns and providing helpful solutions.

This level of engagement can build customer loyalty and community building.

Example: Respond to customers’ support requests on social accounts and resolve their issues within a few hours.

10. Monitor trends and stay updated

Stay updated with social media trends, algorithm changes, and content formats. Track performances, content audits, and social media KPIs.

Experiment with new features or types of content introduced by social media channels.

Plan your social media content calendar based on engagement metrics. Keep an eye on what your competitors are doing and identify strategies that work well in your industry.

Out of all content types, short-form videos are taking the spotlight. Research states that 64% of shoppers ended up making a purchase after seeing branded video content on social platforms.

Example: If video content is becoming popular on social platforms, create your social media content strategy around it.

You might also consider incorporating data storytelling into your strategy. Why? More brands are moving towards storytelling in their social media posts.

This helps reach larger audiences and accomplish business goals. If you haven’t thought about it, give it a thought. The early bird catches the worm.

Final Words

And there you have it — ten advanced tips to level up your social media marketing strategy.

Test the waters with new features on social channels and plan your content marketing strategy accordingly.

With consistency and some creativity, you can increase your brand awareness and establish a strong foothold in the vast sea of social media.

Are you ready to boost your social media presence and accomplish all your business goals? Here’s to your success!

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