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Small Content Marketing Team? Get Big Results

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Small Content Marketing Team? Get Big Results

Updated August 10, 2022

How do you feel about the size of your team? Have you ever wished you had more people to plan, create, distribute, promote, and analyze content?

If so, you’re probably not alone. Most content teams have fewer than five full-time team members, according to CMI research.

But like many marketers, you probably aren’t getting a bigger budget to hire any time soon. So, with few hands on your content marketing deck, everything your team creates needs to count.

Put these three ideas into practice to get results – no matter how many people you have (or don’t have) on your content marketing team.

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On a small #content team, everything you create has to count, says @AnnGynn via @CMIContent @Canto. Click To Tweet

1. Document your content marketing strategy on a single page

Too often, teams jump right into creating, distributing, and (sometimes) promoting content without pausing to build (and write down) a strategy. And some small teams think writing down a strategy isn’t necessary because they already know what it is.

Those lines of thinking result in time-sucking, ineffective content marketing. Think of it like driving to an unfamiliar destination without a map or GPS. You might get there, but you’ll probably waste time on unnecessary turns, stops to ask for directions, and backtracking.

So, yes, you must write down your content marketing strategy. But you don’t have to spend a lot of time creating a lengthy, complex presentation that no one has time to read.

Yes, you have to write your #ContentMarketing strategy down. But it doesn’t have to be long or complicated, says @AnnGynn via @CMIContent @Canto. Click To Tweet

Create a one-page content marketing strategy document instead (and, yes, you can use the front and back of a page) by writing down the answers to these questions:

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  • What are your business’s purpose and goals?
  • Who is your target audience? What are their interests and needs?
  • What are your content marketing objectives? What do you want your audience to know, think, or do?
  • What are your primary content topics? This is where your industry and business subjects overlap with your audience’s interests and needs.
  • What type of content do you create? Identify the formats possible within your content marketing program, such as blogs, videos, infographics, social media, etc.
  • Where will you publish this content?
  • At what frequency will you create and publish this content? (Be realistic. It’s better to increase frequency than to decrease it down the road.)
  • What are the measurable goals for your content marketing program? Translate your content marketing objectives into quantifiable measures of success. Don’t forget to include a time frame to complete each objective.

For the Safe at Home Brand (don’t bother Googling, I made it up), a one-page strategy might look like this:

Safe at Home content strategy

Business purpose and goals

  • To help people feel safer in their homes
  • To increase sales of external monitors to families by 10% year over year

Target audience interests and needs

  • Parents/guardians with children 12 and younger who:
    • Want to actively create a better home environment
    • Are interested in protecting their family’s well-being
    • Feel challenged by time and budget

Categories/topics

  • Children’s safety
  • Healthy and safe homes
  • Free or low-cost home improvement

Formats – distribution channels – frequency

  • Blog ­– brand website – 1x per week
  • E-newsletter – subscriber database – 1x per month
  • Video – YouTube – 4x per year
  • Social posts ­– Twitter 1x a day and Instagram 2x a week

Content marketing objectives and goals

  • To increase awareness of the Safe At Home brand as the go-to resource for home safety information
    • Increase unique visitors to the blog by 10% each month
  • To grow the database of subscribers who opt in for more content from Safe At Home
    • Increase contacts with email addresses by 20% each quarter
  • To convert subscribers into customers
    • Grow number of subscribers who also purchase products by 5% year over year

And don’t stop at documenting your content marketing strategy.

Post it somewhere where you see it every day. Distribute it to all stakeholders. Then, add check-in appointments to your calendar to review what’s working (and isn’t). Also, recheck your goals and objectives based on internal triggers (e.g., a new business direction) and external ones (e.g., a global pandemic, etc.).

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2. Make the most of the content you create

Your team works hard to create the content. Here’s how to make that content work harder for you.

Break it into smaller pieces

Emily King detailed how her company atomized its content in the article How To Atomize 1 Killer Piece of Content into 10.

Her content team took an exclusive e-newsletter article and turned it into the following 10 pieces of content (as the graphic shows:

  • Three blog posts
  • Three podcast episodes
  • One presentation
  • One board game
  • One quiz
  • One infographic

1660134334 303 Small Content Marketing Team Get Big Results

Some pieces required no additional work, and some needed more effort. But it still took less time and used fewer resources than if they had created 10 content items from scratch.

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Can your small team pull off something similar? Absolutely.

In the planning stage, think about the best content you can create for your audience – and how you can turn that big idea into multiple pieces. You can do that by answering these questions:

  • What topic would resonate best with our target audience?
  • What unique angle could we take?
  • Who would be the sources?
  • What would be the central piece of content?
  • What other content could be created from it?
  • What additional work would need to happen to create the other pieces?

In the planning stage, think about how you can turn one piece of #content into multiple pieces, says @AnnGynn via @CMIContent @Canto. #CMWorld Click To Tweet

The last question is critical to efficient content creation. For example, let’s say you decide to create a long-form article as your central piece and create a five-minute video from it. If you plan for it, you know that when you conduct interviews for the article, you also should record them for video. If you hit on the video idea after writing the content, you’d have to go back and ask the source for a second interview.

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Repurpose your best work

If you follow the Pareto principle, 20% of your content delivers 80% of your results. Your percentages may not be exactly that, but I bet the concept does apply to your content marketing: Some of your content delivers big, but most of it does not.

Do more with the content that delivers big. These questions will help you figure out what to do and how to do it:

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  • Which content performed well?
  • What format is it in?
  • Should it be republished as is?
  • How could it be updated or tweaked to be current and relevant?
  • How could it be repackaged for additional channels?

The Content Marketing Institute blog follows this repurposing practice in several ways.

  • The small editorial team updates articles that perform well and are still relevant to add more recent statistics, correct titles for sources, update outdated links, and add new angles. (For example, at the top of this article, you can see the “Updated” label that lets readers know we’ve brought this one back.)
  • CMI also knows its audience responds to “best-of” content. At least once a year, the team curates a new article with excerpts from recent top-performing articles. See 10 Content Marketing Articles Readers (Like You) Loved This Year as an example.
  • The CMI team looks for ways to extend the reach of event content to a new or expanded audience. The content team creates blog posts from in-person and virtual events, livestream interviews, Twitter chats, and more. Writers watch the sessions, read transcripts, or scour Tweets and comments, then add context and their perspectives. For example, Kim Moutsos recently turned a livestream interview with Tim Schmoyer into this article: Try These 5 YouTube Video Tips and Watch What Happens to Your Results.

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3. Put it all together

Processes and workflows rarely excite creative content marketers. Yet, establishing systems should give you more time to spend on creative development (or other more interesting tasks).

Make a master tracker

If you have an editorial calendar, that’s a great step. If you create a master tracker – an editorial calendar on steroids – that’s even better.

Documenting your process, from content ideas through publication, in one place – and making it accessible to all stakeholders – saves time. You won’t have to dig through emails or other messages to figure out what’s been done, what still needs to be done, and how effective it is.

Your master tracker should include:

  • Production process (assignments, reviews, approvals, deadlines)
  • Related content elements (keywords, headlines, metadata, etc.)
  • Goals and metrics (dated and updated regularly)

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Create all related content at once

You’ve finished the article, infographic, or video. But that isn’t the end of your content creation. You’ll still need a headline, meta description, calls to action, etc. So write all those content accouterments when you create the original piece.

Your related content elements could include:

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It makes sense to create all of this right away. You’re already in the mindset of that content – the topic, the purpose, the interesting sentences, etc. If you wait to do the related content elements, you likely will have to reread or view the original piece.

Save time and sanity

Making your small content marketing team even mightier requires creating a maximizing framework. By creating a one-page strategy, doing more with the content you’re already creating, and developing one-stop implementation resources, you’ll save time, keep your sanity, and deliver bigger results for your business.

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 Register to attend Content Marketing World in Cleveland, Ohio. Use the code BLOG100 to save $100. 

Cover image by Joseph Kalinowski/Content Marketing Institute



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Tinuiti Marketing Analytics Recognized by Forrester

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Tinuiti Marketing Analytics Recognized by Forrester

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By Tinuiti Team

Rapid Media Mix Modeling and Proprietary Tech Transform Brand Performance

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Tinuiti, the largest independent full-funnel performance marketing agency, has been included in a recent Forrester Research report titled, “The Marketing Analytics Landscape, Q2 2024.” This report comprehensively overviews marketing analytics markets, use cases, and capabilities. B2C marketing leaders can use this research by Principal Analyst Tina Moffett to understand the intersection of marketing analytics capabilities and use cases to determine the vendor or service provider best positioned for their analytics and insights needs. Moffett describes the top marketing analytics markets as advertising agencies, marketing dashboards and business intelligence tools, marketing measurement and optimization platforms and service providers, and media analytics tools.

As an advertising agency, we believe Tinuiti is uniquely positioned to manage advertising campaigns for brands including buying, targeting, and measurement. Our proprietary measurement technology, Bliss Point by Tinuiti, allows us to measure the optimal level of investment to maximize impact and efficiency. According to the Forrester report, “only 30% of B2C marketing decision-makers say their organization uses marketing or media mix modeling (MMM),” so having a partner that knows, embraces, and utilizes MMM is important. As Tina astutely explains, data-driven agencies have amplified their marketing analytics competencies with data science expertise; and proprietary tools; and tailored their marketing analytics techniques based on industry, business, and data challenges. 

Our Rapid Media Mix Modeling sets a new standard in the market with its exceptional speed, precision, and transparency. Our patented tech includes Rapid Media Mix Modeling, Always-on Incrementality, Brand Equity, Creative Insights, and Forecasting – it will get you to your Marketing Bliss Point in each channel, across your entire media mix, and your overall brand performance. 

As a marketing leader you may ask yourself: 

  • How much of our marketing budget should we allocate to driving store traffic versus e-commerce traffic?
  • How should we allocate our budget by channel to generate the most traffic and revenue possible?
  • How many customers did we acquire in a specific region with our media spend?
  • What is the impact of seasonality on our media mix?
  • How should we adjust our budget accordingly?
  • What is the optimal marketing channel mix to maximize brand awareness? 

These are just a few of the questions that Bliss Point by Tinuiti can help you answer.

Learn more about our customer-obsessed, product-enabled, and fully integrated approach and how we’ve helped fuel full-funnel outcomes for the world’s most digital-forward brands like Poppi & Toms.

The Landscape report is available online to Forrester customers or for purchase here

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Ecommerce evolution: Blurring the lines between B2B and B2C

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Ecommerce evolution: Blurring the lines between B2B and B2C

Understanding convergence 

B2B and B2C ecommerce are two distinct models of online selling. B2B ecommerce is between businesses, such as wholesalers, distributors, and manufacturers. B2C ecommerce refers to transactions between businesses like retailers and consumer brands, directly to individual shoppers. 

However, in recent years, the boundaries between these two models have started to fade. This is known as the convergence between B2B and B2C ecommerce and how they are becoming more similar and integrated. 

Source: White Paper: The evolution of the B2B Consumer Buyer (ClientPoint, Jan 2024)

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What’s driving this change? 

Ever increasing customer expectations  

Customers today expect the same level of convenience, speed, and personalization in their B2B transactions as they do in their B2C interactions. B2B buyers are increasingly influenced by their B2C experiences. They want research, compare, and purchase products online, seamlessly transitioning between devices and channels.  They also prefer to research and purchase online, using multiple devices and channels.

Forrester, 68% of buyers prefer to research on their own, online . Customers today expect the same level of convenience, speed, and personalization in their B2B transactions as they do in their B2C interactions. B2B buyers are increasingly influenced by their B2C experiences. They want research, compare, and purchase products online, seamlessly transitioning between devices and channels.  They also prefer to research and purchase online, using multiple devices and channels

Technology and omnichannel strategies

Technology enables B2B and B2C ecommerce platforms to offer more features and functionalities, such as mobile optimization, chatbots, AI, and augmented reality. Omnichannel strategies allow B2B and B2C ecommerce businesses to provide a seamless and consistent customer experience across different touchpoints, such as websites, social media, email, and physical stores. 

However, with every great leap forward comes its own set of challenges. The convergence of B2B and B2C markets means increased competition.  Businesses now not only have to compete with their traditional rivals, but also with new entrants and disruptors from different sectors. For example, Amazon Business, a B2B ecommerce platform, has become a major threat to many B2B ecommerce businesses, as it offers a wide range of products, low prices, and fast delivery

“Amazon Business has proven that B2B ecommerce can leverage popular B2C-like functionality” argues Joe Albrecht, CEO / Managing Partner, Xngage. . With features like Subscribe-and-Save (auto-replenishment), one-click buying, and curated assortments by job role or work location, they make it easy for B2B buyers to go to their website and never leave. Plus, with exceptional customer service and promotional incentives like Amazon Business Prime Days, they have created a reinforcing loyalty loop.

And yet, according to Barron’s, Amazon Business is only expected to capture 1.5% of the $5.7 Trillion addressable business market by 2025. If other B2B companies can truly become digital-first organizations, they can compete and win in this fragmented space, too.” 

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If other B2B companies can truly become digital-first organizations, they can also compete and win in this fragmented space

Joe Albrecht
CEO/Managing Partner, XNGAGE

Increasing complexity 

Another challenge is the increased complexity and cost of managing a converging ecommerce business. Businesses have to deal with different customer segments, requirements, and expectations, which may require different strategies, processes, and systems. For instance, B2B ecommerce businesses may have to handle more complex transactions, such as bulk orders, contract negotiations, and invoicing, while B2C ecommerce businesses may have to handle more customer service, returns, and loyalty programs. Moreover, B2B and B2C ecommerce businesses must invest in technology and infrastructure to support their convergence efforts, which may increase their operational and maintenance costs. 

How to win

Here are a few ways companies can get ahead of the game:

Adopt B2C-like features in B2B platforms

User-friendly design, easy navigation, product reviews, personalization, recommendations, and ratings can help B2B ecommerce businesses to attract and retain more customers, as well as to increase their conversion and retention rates.  

According to McKinsey, ecommerce businesses that offer B2C-like features like personalization can increase their revenues by 15% and reduce their costs by 20%. You can do this through personalization of your website with tools like Product Recommendations that help suggest related products to increase sales. 

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Focus on personalization and customer experience

B2B and B2C ecommerce businesses need to understand their customers’ needs, preferences, and behaviors, and tailor their offerings and interactions accordingly. Personalization and customer experience can help B2B and B2C ecommerce businesses to increase customer satisfaction, loyalty, and advocacy, as well as to improve their brand reputation and competitive advantage. According to a Salesforce report, 88% of customers say that the experience a company provides is as important as its products or services.

Related: Redefining personalization for B2B commerce

Market based on customer insights

Data and analytics can help B2B and B2C ecommerce businesses to gain insights into their customers, markets, competitors, and performance, and to optimize their strategies and operations accordingly. Data and analytics can also help B2B and B2C ecommerce businesses to identify new opportunities, trends, and innovations, and to anticipate and respond to customer needs and expectations. According to McKinsey, data-driven organizations are 23 times more likely to acquire customers, six times more likely to retain customers, and 19 times more likely to be profitable. 

What’s next? 

The convergence of B2B and B2C ecommerce is not a temporary phenomenon, but a long-term trend that will continue to shape the future of ecommerce. According to Statista, the global B2B ecommerce market is expected to reach $20.9 trillion by 2027, surpassing the B2C ecommerce market, which is expected to reach $10.5 trillion by 2027. Moreover, the report predicts that the convergence of B2B and B2C ecommerce will create new business models, such as B2B2C, B2A (business to anyone), and C2B (consumer to business). 

Therefore, B2B and B2C ecommerce businesses need to prepare for the converging ecommerce landscape and take advantage of the opportunities and challenges it presents. Here are some recommendations for B2B and B2C ecommerce businesses to navigate the converging landscape: 

  • Conduct a thorough analysis of your customers, competitors, and market, and identify the gaps and opportunities for convergence. 
  • Develop a clear vision and strategy for convergence, and align your goals, objectives, and metrics with it. 
  • Invest in technology and infrastructure that can support your convergence efforts, such as cloud, mobile, AI, and omnichannel platforms. 
  • Implement B2C-like features in your B2B platforms, and vice versa, to enhance your customer experience and satisfaction.
  • Personalize your offerings and interactions with your customers, and provide them with relevant and valuable content and solutions.
  • Leverage data and analytics to optimize your performance and decision making, and to innovate and differentiate your business.
  • Collaborate and partner with other B2B and B2C ecommerce businesses, as well as with other stakeholders, such as suppliers, distributors, and customers, to create value and synergy.
  • Monitor and evaluate your convergence efforts, and adapt and improve them as needed. 

By following these recommendations, B2B and B2C ecommerce businesses can bridge the gap between their models and create a more integrated and seamless ecommerce experience for their customers and themselves. 

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Streamlining Processes for Increased Efficiency and Results

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Streamlining Processes for Increased Efficiency and Results

How can businesses succeed nowadays when technology rules?  With competition getting tougher and customers changing their preferences often, it’s a challenge. But using marketing automation can help make things easier and get better results. And in the future, it’s going to be even more important for all kinds of businesses.

So, let’s discuss how businesses can leverage marketing automation to stay ahead and thrive.

Benefits of automation marketing automation to boost your efforts

First, let’s explore the benefits of marketing automation to supercharge your efforts:

 Marketing automation simplifies repetitive tasks, saving time and effort.

With automated workflows, processes become more efficient, leading to better productivity. For instance, automation not only streamlines tasks like email campaigns but also optimizes website speed, ensuring a seamless user experience. A faster website not only enhances customer satisfaction but also positively impacts search engine rankings, driving more organic traffic and ultimately boosting conversions.

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Automation allows for precise targeting, reaching the right audience with personalized messages.

With automated workflows, processes become more efficient, leading to better productivity. A great example of automated workflow is Pipedrive & WhatsApp Integration in which an automated welcome message pops up on their WhatsApp

within seconds once a potential customer expresses interest in your business.

Increases ROI

By optimizing campaigns and reducing manual labor, automation can significantly improve return on investment.

Leveraging automation enables businesses to scale their marketing efforts effectively, driving growth and success. Additionally, incorporating lead scoring into automated marketing processes can streamline the identification of high-potential prospects, further optimizing resource allocation and maximizing conversion rates.

Harnessing the power of marketing automation can revolutionize your marketing strategy, leading to increased efficiency, higher returns, and sustainable growth in today’s competitive market. So, why wait? Start automating your marketing efforts today and propel your business to new heights, moreover if you have just learned ways on how to create an online business

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How marketing automation can simplify operations and increase efficiency

Understanding the Change

Marketing automation has evolved significantly over time, from basic email marketing campaigns to sophisticated platforms that can manage entire marketing strategies. This progress has been fueled by advances in technology, particularly artificial intelligence (AI) and machine learning, making automation smarter and more adaptable.

One of the main reasons for this shift is the vast amount of data available to marketers today. From understanding customer demographics to analyzing behavior, the sheer volume of data is staggering. Marketing automation platforms use this data to create highly personalized and targeted campaigns, allowing businesses to connect with their audience on a deeper level.

The Emergence of AI-Powered Automation

In the future, AI-powered automation will play an even bigger role in marketing strategies. AI algorithms can analyze huge amounts of data in real-time, helping marketers identify trends, predict consumer behavior, and optimize campaigns as they go. This agility and responsiveness are crucial in today’s fast-moving digital world, where opportunities come and go in the blink of an eye. For example, we’re witnessing the rise of AI-based tools from AI website builders, to AI logo generators and even more, showing that we’re competing with time and efficiency.

Combining AI-powered automation with WordPress management services streamlines marketing efforts, enabling quick adaptation to changing trends and efficient management of online presence.

Moreover, AI can take care of routine tasks like content creation, scheduling, and testing, giving marketers more time to focus on strategic activities. By automating these repetitive tasks, businesses can work more efficiently, leading to better outcomes. AI can create social media ads tailored to specific demographics and preferences, ensuring that the content resonates with the target audience. With the help of an AI ad maker tool, businesses can efficiently produce high-quality advertisements that drive engagement and conversions across various social media platforms.

Personalization on a Large Scale

Personalization has always been important in marketing, and automation is making it possible on a larger scale. By using AI and machine learning, marketers can create tailored experiences for each customer based on their preferences, behaviors, and past interactions with the brand.  

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This level of personalization not only boosts customer satisfaction but also increases engagement and loyalty. When consumers feel understood and valued, they are more likely to become loyal customers and brand advocates. As automation technology continues to evolve, we can expect personalization to become even more advanced, enabling businesses to forge deeper connections with their audience.  As your company has tiny homes for sale California, personalized experiences will ensure each customer finds their perfect fit, fostering lasting connections.

Integration Across Channels

Another trend shaping the future of marketing automation is the integration of multiple channels into a cohesive strategy. Today’s consumers interact with brands across various touchpoints, from social media and email to websites and mobile apps. Marketing automation platforms that can seamlessly integrate these channels and deliver consistent messaging will have a competitive edge. When creating a comparison website it’s important to ensure that the platform effectively aggregates data from diverse sources and presents it in a user-friendly manner, empowering consumers to make informed decisions.

Omni-channel integration not only betters the customer experience but also provides marketers with a comprehensive view of the customer journey. By tracking interactions across channels, businesses can gain valuable insights into how consumers engage with their brand, allowing them to refine their marketing strategies for maximum impact. Lastly, integrating SEO services into omni-channel strategies boosts visibility and helps businesses better understand and engage with their customers across different platforms.

The Human Element

While automation offers many benefits, it’s crucial not to overlook the human aspect of marketing. Despite advances in AI and machine learning, there are still elements of marketing that require human creativity, empathy, and strategic thinking.

Successful marketing automation strikes a balance between technology and human expertise. By using automation to handle routine tasks and data analysis, marketers can focus on what they do best – storytelling, building relationships, and driving innovation.

Conclusion

The future of marketing automation looks promising, offering improved efficiency and results for businesses of all sizes.

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As AI continues to advance and consumer expectations change, automation will play an increasingly vital role in keeping businesses competitive.

By embracing automation technologies, marketers can simplify processes, deliver more personalized experiences, and ultimately, achieve their business goals more effectively than ever before.

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