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Where Can You Go to Learn Local SEO?



9 Local Search Developments You Need to Know About from Q2 2022

The author’s views are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

Image credit: Fattoria la Maliosa

In 2023, I’ll have been studying local SEO for 20 years, and I definitely still won’t know it all.

If you’re just entering this fine and spacious field of local search marketing, welcome to what will be a habit of lifelong scholarship. In the next 20 years, you’ll see as many (or more) changes than we’ve witnessed in the nascent decades of this discipline. You’ll study how to lay a feast of options before the local businesses you market, regularly setting out new dishes as new promotional opportunities arise. Your education is what will keep this buffet fresh and hot while keeping you enthusiastic about your work.

Here’s the view from my side of the table of what’s happened culturally over the past two decades in the industry: we started out from a real place – marketing quite actual local businesses – and have come to prize their qualities of realness more with each passing year as we’ve learned to prioritize owner expertise, their earned authority, trustworthiness, community involvement, economic essentialness, and basic human-ness! It’s been good growth that has handily paralleled Google’s own messaging about what they want and it’s been a steady evolution, set amid an otherwise-hectic rate of technological change.

It’s this combination of how to consistently think local like a philosopher coupled with how to selectively act local like a chef in a stocked pantry that you’ll be pursuing as a career scholar in local SEO. Today, I’d like to set my table for you with high quality paid and free local SEO educational resources and tools to keep you thinking and acting successfully in the years ahead.

Resources for formal local SEO training

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Image Credit: Andrea Alba

You can’t major in local SEO in college, but being able to access organized training will be a faster path to education than trying to cobble information together from a bunch of random sources. If you’re hoping to get a job in local SEO, are already working for a local business that needs to market itself, or have decided to expand your marketing agency’s service menu, dedicated programs like these will help you absorb a lot of knowledge in a logical order:

Moz Academy’s Local SEO Certification (Paid – $395, 5 hours and 45 minutes)

Invest in this paid on-demand video course and you’ll access nearly six hours of formal but fun training in how to do local SEO. Take an exam at the end and receive a certification badge as proof of your proficiency and accomplishment. I contributed course materials for this program which is led and presented by Moz’s Senior Learning and Development Specialist, Meghan Pahinui, and I don’t know of another learning opportunity quite like it anywhere else on the web in terms of its completeness, quality, and value.

BrightLocal’s Local SEO On Demand Course (Paid – £300, 3 hours)

I haven’t personally taken this three-hour paid course, but I have been a longtime viewer of the instructor, Greg Gifford, whom I consider to be a master at video-based teaching. BrightLocal’s track record of publishing excellent local SEO materials gives me the confidence to include this resource in my formal training list as doubtless being of high quality.

Sterling Sky/LocalU’s Agency Training (Paid – $1500 per session with volume discounts)

Pay for live, modular teaching from some of the best in the business. While I haven’t personally taken these classes, I can vouch for Joy Hawkins’ world-class SEO skills and am confident that any program developed by her organization would be of excellent quality for agencies ready to make a substantial business investment in one-on-one training.

Pigzilla’s Private Local SEO Training Community (Paid – $5-$49 per month)

This is a subscription-based community run by Dani Owens in which you pay monthly for access to ongoing local SEO mentorship and materials. I’m not a member, but respected local SEO, Claire Carlile, gives it her endorsement and this could be a good fit for new marketers in search of supportive guidance. A seven-day free trial will help you decide if it’s a good match for your style and needs.

The Essential Local SEO Strategy Guide (Free)

Prefer to teach yourself from great materials? Look no further than this comprehensive 9-chapter, totally free guide from Moz. I’m the chief contributor to this resource that will walk you through conceptualizing and marketing local businesses from the ground up. If your company is onboarding new local SEOs, give them this guide as a training manual.

If none of these training resources are exactly what you were looking for, an alternative tip would be to contact an experienced local SEO whom you really admire and ask if there is room on their calendar to coach you at an hourly rate. Some may be too busy, but others may welcome the opportunity to mentor you.

Resources for thinking local

Photo of a red triangular street sign with an exclamation point in the center, with a rectangular white sign below reading
Image credit: Taymaz Valley

Once you’ve accomplished a basic level of training in local SEO, cultivating your ability to think of everything from a local perspective will be an ongoing practice that sets you apart professionally and helps you bring value to any relevant organization. Get into the best possible local mindset with these resources:

Near Media (Free)

Respected industry figures Mike Blumenthal, Greg Sterling, and David Mihm publish this podcast, newsletter, and blog which has become the best place I know of to view commerce, search, and social through a local lens. Industry developments are assessed with practicality and an eye keenly focused on benefitting real local businesses. I’ve contributed to the blog at Near Media, and am a weekly reader and viewer of everything published by this organization because, for me, it defines thought leadership in the local space. Become a local SEO who thinks as logically as these gentlemen do and you will be a major asset to any business or agency.

Moz Blog’s Local Column (Free)

In company with some outstanding industry guest contributors, the local column of the Moz blog is my home base, and I’m including it in the “think local” section of this guide because my own interest in local search has always had a philosophical root. I truly see local as a tool for prioritizing people and planet over mere profit and I hope readers are taking my work and using it to develop more inclusive, diverse, and sustainable local communities. Applause for you if you are thinking deeply about what strategic local SEO tactics can do to build a better world for all of us.

The Institute for Local Self Reliance (Free)

Start reading ILSR’s remarkable series of reports and you’ll quickly come to see the links between local businesses and larger concepts like politics, human rights, energy, and society. Keep a close eye on this organization for original data and statistics you can use to tell persuasive local business stories and get buy-in from colleagues and bosses on initiatives.

The American Independent Business Alliance (Free/Paid)

With a membership of more than 50,000 local businesses and organizations, AMIBA is a need-to-know resource for US local SEOs whose clients should be part of the Buy Local movement. AMIBA helps communities develop IBAs, and has both paid memberships and free learning resources to enable independently-owned companies become part of larger local initiatives. Truly a great org.

MozCon (Paid)

You’ll find outstanding local SEO takeaways from the live and livestreamed popular annual conference that is MozCon. MozCon is a general SEO and marketing conference with some presentations being local-specific and nearly all speakers sharing trends in thought and tactics that are applicable to most business types. Missed the most recent event? Check out the video bundles.

Local University (Free/Paid)

Free weekly video round-ups of local search news and a celebrated paid traveling conference series have made LocalU an industry favorite for many years. Some of the best minds in the local search community are involved in this organization, many of whom I’ve learned so much from outside the formal conference circuit. Great news is that LocalU has a virtual event planned for late 2022, so you can attend the conference from any location.

Street Fight (Free)

If the local businesses you market tend to fall into more highly-funded categories, Street Fight’s publication keeps a running tab on new local tech and bigger brand developments, acquisitions, and news. Awareness of what’s going on at the cutting edge of commerce can often provide inspiration for smaller-scale implementation for SMBs. All Local SEOs can benefit from learning how big businesses think and selectively draw lessons from this about how they want to operate and differentiate.

Pro tip for a never-ending stream of localistic thoughts enriching your mind: find your favorite local SEOs on Twitter and look at their profiles to follow whomever they follow. Their chosen sources will sometimes surprise you and can be real gems.

Resources for acting local

Photo of a field next to a roadway with a yellow sign reading

Now things are getting exciting. Once you know local search fundamentals and are working to develop your own business philosophy, you’ll want to be able to take bold action on up-to-the minute developments and use good tools effectively. Learn, test, and iterate with help from these resources:

Search Engine Roundtable (Free)

The local category of Barry Schwartz’s famed publication reports new local developments faster than any other site on the web. If you want to be the first (or the second) to know when Google rolls out a new feature or experiences a new large-scale problem, be a regular Roundtable reader.

Sterling Sky’s blog and forum (Free)

For some of the best actionable local SEO advice anywhere, tune into the ongoing small-scale studies Joy Hawkins’ agency conducts. Data-based tactics are best! Meanwhile, if you run into a problem while doing local SEO, head to her forum for good, free advice from the community.

Moz’s Competitive Local Business Audit Spreadsheet (Free)

Make a copy of the spreadsheet and start documenting client vs. competitor wins and losses to help you create an informed local search marketing strategy. This work deserves to be foundational and primary to most campaigns, and a ready-made spreadsheet makes it easier.

Whitespark’s Local Search Ranking Factors Survey (Free)

The tactics you prioritize for each unique local business you market should be customized to their potential and goals, but it’s great to know which factors a large pool of local SEOs feel are currently having the most observable impact on Google’s local and organic rankings. This annual survey has become an industry institution.

Whitespark’s Local Rank Tracker (Paid)

This paid tool is a step ahead of many others because it allows you to emulate rankings from local packs and Google Maps, which are typically different. There are also Google organic and Bing options as well, to give you a very big picture of online performance.

MobileMoxie’s SERPerator (Free/Paid)

Emulate mobile local ranking for free three times a month, and upgrade to a paid account if you love this.

Whitespark’s Review Link Generator (Free)

So quick, easy, and doesn’t cost a penny. Make it a cinch to request reviews from customers with this link-generating widget from the good folks at Whitespark.

GMBSpy Chrome Extension (Free)

For another vital action, get this great Chrome extension to reveal all the Google Business Profile categories being used in your market and industry.

GMB Everywhere (Free)

This extension also surfaces categories, but does even more in terms of auditing competitors’ posting strategy and contents.

Moz’s Check Presence Tool (Free)

Get an at-a-glance sense of the health of any local business’ citations by simply entering the company name and address.

Moz Local (Paid)

Build out and maintain a high-quality set of local business listings and manage your reviews with this trusted software. The tool also offers basic review sentiment analysis, which is one of the most important tasks of local campaigns.

Moz Link Intersect tool (Paid)

If you are a Moz Pro subscriber, don’t overlook the highly useful Link Intersect feature of Link Explorer which lets you discover local competitors’ linked unstructured citations, enabling you to see where you could earn linktations for the businesses you market.

Notify (Free)

Get slack or email notifications any time this tool finds social mentions of your business. Being where your customers are talking about you is a fundamental local search marketing practice.

Buzzsumo’s Content Analyzer (Free)

Get publication inspiration by entering a topic, keyword, or domain name into this widget to see how many social shares are occurring around that theme. (Paid)

This newcomer service is at the cutting edge of both the image and visual search trend we are watching take over the local space. This service generates local business photography that is geared at improving conversions. (Paid)

Working with a local business owner who is an expert at what they do, but doesn’t excel at writing? Film them talking with this up-and-coming tool and use a single session to spark multiple types of content.

Postamatic (Free)

If you can use a spreadsheet, you can use Noah Learner’s cool application for publishing Google posts to multiple Google Business Profiles.

Microdata Generator (Free)

Generate local business schema with this simple widget from Steven Ferrino.

This list could go on forever, but I’ll cut it off here and hope you’ll add some of these actionable resources to your kit.

Map of a wilderness area with a blue
Image credit: Jaime Walker

I’m not saying you should! Local may not be your dream career, but here’s something to consider: Google has been ruling the SEO world for as long as I’ve been working online, and local is the ace up their sleeve. They are deeply staked to it. It’s what they have that Amazon doesn’t, and, for that matter, local is the thing Amazon keeps trying to experiment with by opening and shuttering a series of physical stores of their own. Virtual e-commerce may have spiked over the past few years, but it’s downtrending again. And, to put it bluntly, saving the planet means breaking our overdependent long-distance shipping habit in favor of local fulfillment because of the problem of fossil fuels.

As we covered here in a recent column, working with independent local businesses can align well with personal convictions about healthy societies, but if that’s not a deciding factor for you, it could just be that local businesses are as old as dust and have great sticking power. You can choose to make career gambles on affiliate marketing, or crypto, or whatever the next thrilling surge may be. Many people thrive on the excitement and some get rich. But if you’d prefer a safer bet, look around your own town and see how many people are on their way right now to the grocery store, bank, diner, and doctor. They’ll keep in those well-worn grooves for the foreseeable future, and you can create a good niche for yourself in teaching established models the newest tactics for promoting themselves to a society in love with tech.

For me, local offers all the excitement I can handle, and if you value a working environment in which constant learning is part and parcel of the job, you may have just discovered the “you are here” on the big map of your career options.

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How to Increase Survey Completion Rate With 5 Top Tips



How to Increase Survey Completion Rate With 5 Top Tips

Collecting high-quality data is crucial to making strategic observations about your customers. Researchers have to consider the best ways to design their surveys and then how to increase survey completion, because it makes the data more reliable.

→ Free Download: 5 Customer Survey Templates [Access Now]

I’m going to explain how survey completion plays into the reliability of data. Then, we’ll get into how to calculate your survey completion rate versus the number of questions you ask. Finally, I’ll offer some tips to help you increase survey completion rates.

My goal is to make your data-driven decisions more accurate and effective. And just for fun, I’ll use cats in the examples because mine won’t stop walking across my keyboard.

Why Measure Survey Completion

Let’s set the scene: We’re inside a laboratory with a group of cat researchers. They’re wearing little white coats and goggles — and they desperately want to know what other cats think of various fish.

They’ve written up a 10-question survey and invited 100 cats from all socioeconomic rungs — rough and hungry alley cats all the way up to the ones that thrice daily enjoy their Fancy Feast from a crystal dish.

Now, survey completion rates are measured with two metrics: response rate and completion rate. Combining those metrics determines what percentage, out of all 100 cats, finished the entire survey. If all 100 give their full report on how delicious fish is, you’d achieve 100% survey completion and know that your information is as accurate as possible.

But the truth is, nobody achieves 100% survey completion, not even golden retrievers.

With this in mind, here’s how it plays out:

  • Let’s say 10 cats never show up for the survey because they were sleeping.
  • Of the 90 cats that started the survey, only 25 got through a few questions. Then, they wandered off to knock over drinks.
  • Thus, 90 cats gave some level of response, and 65 completed the survey (90 – 25 = 65).
  • Unfortunately, those 25 cats who only partially completed the survey had important opinions — they like salmon way more than any other fish.

The cat researchers achieved 72% survey completion (65 divided by 90), but their survey will not reflect the 25% of cats — a full quarter! — that vastly prefer salmon. (The other 65 cats had no statistically significant preference, by the way. They just wanted to eat whatever fish they saw.)

Now, the Kitty Committee reviews the research and decides, well, if they like any old fish they see, then offer the least expensive ones so they get the highest profit margin.

CatCorp, their competitors, ran the same survey; however, they offered all 100 participants their own glass of water to knock over — with a fish inside, even!

Only 10 of their 100 cats started, but did not finish the survey. And the same 10 lazy cats from the other survey didn’t show up to this one, either.

So, there were 90 respondents and 80 completed surveys. CatCorp achieved an 88% completion rate (80 divided by 90), which recorded that most cats don’t care, but some really want salmon. CatCorp made salmon available and enjoyed higher profits than the Kitty Committee.

So you see, the higher your survey completion rates, the more reliable your data is. From there, you can make solid, data-driven decisions that are more accurate and effective. That’s the goal.

We measure the completion rates to be able to say, “Here’s how sure we can feel that this information is accurate.”

And if there’s a Maine Coon tycoon looking to invest, will they be more likely to do business with a cat food company whose decision-making metrics are 72% accurate or 88%? I suppose it could depend on who’s serving salmon.

While math was not my strongest subject in school, I had the great opportunity to take several college-level research and statistics classes, and the software we used did the math for us. That’s why I used 100 cats — to keep the math easy so we could focus on the importance of building reliable data.

Now, we’re going to talk equations and use more realistic numbers. Here’s the formula:

Completion rate equals the # of completed surveys divided by the # of survey respondents.

So, we need to take the number of completed surveys and divide that by the number of people who responded to at least one of your survey questions. Even just one question answered qualifies them as a respondent (versus nonrespondent, i.e., the 10 lazy cats who never show up).

Now, you’re running an email survey for, let’s say, Patton Avenue Pet Company. We’ll guess that the email list has 5,000 unique addresses to contact. You send out your survey to all of them.

Your analytics data reports that 3,000 people responded to one or more of your survey questions. Then, 1,200 of those respondents actually completed the entire survey.

3,000/5000 = 0.6 = 60% — that’s your pool of survey respondents who answered at least one question. That sounds pretty good! But some of them didn’t finish the survey. You need to know the percentage of people who completed the entire survey. So here we go:

Completion rate equals the # of completed surveys divided by the # of survey respondents.

Completion rate = (1,200/3,000) = 0.40 = 40%

Voila, 40% of your respondents did the entire survey.

Response Rate vs. Completion Rate

Okay, so we know why the completion rate matters and how we find the right number. But did you also hear the term response rate? They are completely different figures based on separate equations, and I’ll show them side by side to highlight the differences.

  • Completion Rate = # of Completed Surveys divided by # of Respondents
  • Response Rate = # of Respondents divided by Total # of surveys sent out

Here are examples using the same numbers from above:

Completion Rate = (1200/3,000) = 0.40 = 40%

Response Rate = (3,000/5000) = 0.60 = 60%

So, they are different figures that describe different things:

  • Completion rate: The percentage of your respondents that completed the entire survey. As a result, it indicates how sure we are that the information we have is accurate.
  • Response rate: The percentage of people who responded in any way to our survey questions.

The follow-up question is: How can we make this number as high as possible in order to be closer to a truer and more complete data set from the population we surveyed?

There’s more to learn about response rates and how to bump them up as high as you can, but we’re going to keep trucking with completion rates!

What’s a good survey completion rate?

That is a heavily loaded question. People in our industry have to say, “It depends,” far more than anybody wants to hear it, but it depends. Sorry about that.

There are lots of factors at play, such as what kind of survey you’re doing, what industry you’re doing it in, if it’s an internal or external survey, the population or sample size, the confidence level you’d like to hit, the margin of error you’re willing to accept, etc.

But you can’t really get a high completion rate unless you increase response rates first.

So instead of focusing on what’s a good completion rate, I think it’s more important to understand what makes a good response rate. Aim high enough, and survey completions should follow.

I checked in with the Qualtrics community and found this discussion about survey response rates:

“Just wondering what are the average response rates we see for online B2B CX surveys? […]

Current response rates: 6%–8%… We are looking at boosting the response rates but would first like to understand what is the average.”

The best answer came from a government service provider that works with businesses. The poster notes that their service is free to use, so they get very high response rates.

“I would say around 30–40% response rates to transactional surveys,” they write. “Our annual pulse survey usually sits closer to 12%. I think the type of survey and how long it has been since you rendered services is a huge factor.”

Since this conversation, “Delighted” (the Qualtrics blog) reported some fresher data:

survey completion rate vs number of questions new data, qualtrics data

Image Source

The takeaway here is that response rates vary widely depending on the channel you use to reach respondents. On the upper end, the Qualtrics blog reports that customers had 85% response rates for employee email NPS surveys and 33% for email NPS surveys.

A good response rate, the blog writes, “ranges between 5% and 30%. An excellent response rate is 50% or higher.”

This echoes reports from Customer Thermometer, which marks a response rate of 50% or higher as excellent. Response rates between 5%-30% are much more typical, the report notes. High response rates are driven by a strong motivation to complete the survey or a personal relationship between the brand and the customer.

If your business does little person-to-person contact, you’re out of luck. Customer Thermometer says you should expect responses on the lower end of the scale. The same goes for surveys distributed from unknown senders, which typically yield the lowest level of responses.

According to SurveyMonkey, surveys where the sender has no prior relationship have response rates of 20% to 30% on the high end.

Whatever numbers you do get, keep making those efforts to bring response rates up. That way, you have a better chance of increasing your survey completion rate. How, you ask?

Tips to Increase Survey Completion

If you want to boost survey completions among your customers, try the following tips.

1. Keep your survey brief.

We shouldn’t cram lots of questions into one survey, even if it’s tempting. Sure, it’d be nice to have more data points, but random people will probably not hunker down for 100 questions when we catch them during their half-hour lunch break.

Keep it short. Pare it down in any way you can.

Survey completion rate versus number of questions is a correlative relationship — the more questions you ask, the fewer people will answer them all. If you have the budget to pay the respondents, it’s a different story — to a degree.

“If you’re paying for survey responses, you’re more likely to get completions of a decently-sized survey. You’ll just want to avoid survey lengths that might tire, confuse, or frustrate the user. You’ll want to aim for quality over quantity,” says Pamela Bump, Head of Content Growth at HubSpot.

2. Give your customers an incentive.

For instance, if they’re cats, you could give them a glass of water with a fish inside.

Offer incentives that make sense for your target audience. If they feel like they are being rewarded for giving their time, they will have more motivation to complete the survey.

This can even accomplish two things at once — if you offer promo codes, discounts on products, or free shipping, it encourages them to shop with you again.

3. Keep it smooth and easy.

Keep your survey easy to read. Simplifying your questions has at least two benefits: People will understand the question better and give you the information you need, and people won’t get confused or frustrated and just leave the survey.

4. Know your customers and how to meet them where they are.

Here’s an anecdote about understanding your customers and learning how best to meet them where they are.

Early on in her role, Pamela Bump, HubSpot’s Head of Content Growth, conducted a survey of HubSpot Blog readers to learn more about their expertise levels, interests, challenges, and opportunities. Once published, she shared the survey with the blog’s email subscribers and a top reader list she had developed, aiming to receive 150+ responses.

“When the 20-question survey was getting a low response rate, I realized that blog readers were on the blog to read — not to give feedback. I removed questions that wouldn’t serve actionable insights. When I reshared a shorter, 10-question survey, it passed 200 responses in one week,” Bump shares.

Tip 5. Gamify your survey.

Make it fun! Brands have started turning surveys into eye candy with entertaining interfaces so they’re enjoyable to interact with.

Your respondents could unlock micro incentives as they answer more questions. You can word your questions in a fun and exciting way so it feels more like a BuzzFeed quiz. Someone saw the opportunity to make surveys into entertainment, and your imagination — well, and your budget — is the limit!

Your Turn to Boost Survey Completion Rates

Now, it’s time to start surveying. Remember to keep your user at the heart of the experience. Value your respondents’ time, and they’re more likely to give you compelling information. Creating short, fun-to-take surveys can also boost your completion rates.

Editor’s note: This post was originally published in December 2010 and has been updated for comprehensiveness.

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Take back your ROI by owning your data



Treasure Data 800x450

Treasure Data 800x450

Other brands can copy your style, tone and strategy — but they can’t copy your data.

Your data is your competitive advantage in an environment where enterprises are working to grab market share by designing can’t-miss, always-on customer experiences. Your marketing tech stack enables those experiences. 

Join ActionIQ and Snowplow to learn the value of composing your stack – decoupling the data collection and activation layers to drive more intelligent targeting.

Register and attend “Maximizing Marketing ROI With a Composable Stack: Separating Reality from Fallacy,” presented by Snowplow and ActionIQ.

Click here to view more MarTech webinars.

About the author

Cynthia RamsaranCynthia Ramsaran

Cynthia Ramsaran is director of custom content at Third Door Media, publishers of Search Engine Land and MarTech. A multi-channel storyteller with over two decades of editorial/content marketing experience, Cynthia’s expertise spans the marketing, technology, finance, manufacturing and gaming industries. She was a writer/producer for and produced thought leadership for KPMG. Cynthia hails from Queens, NY and earned her Bachelor’s and MBA from St. John’s University.

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Revolutionizing Auto Retail: The Game-Changing Partnership Between Amazon and Hyundai



Revolutionizing Auto Retail: The Game-Changing Partnership Between Amazon and Hyundai

Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai

In a groundbreaking alliance, Amazon and Hyundai have joined forces to reshape the automotive landscape, promising a revolutionary shift in how we buy, drive, and experience cars.

Imagine browsing for your dream car on Amazon, with the option to seamlessly purchase, pick up, or have it delivered—all within the familiar confines of the world’s largest online marketplace. Buckle up as we explore the potential impact of this monumental partnership and the transformation it heralds for the future of auto retail.

Driving Change Through Amazon’s Auto Revolution

Consider “Josh”, a tech-savvy professional with an affinity for efficiency. Faced with the tedious process of purchasing a new car, he stumbled upon Amazon’s automotive section. Intrigued by the prospect of a one-stop shopping experience, Josh decided to explore the Amazon-Hyundai collaboration.

The result?

A hassle-free online car purchase, personalized to his preferences, and delivered to his doorstep. Josh’s story is just a glimpse into the real-world impact of this game-changing partnership.

Bridging the Gap Between Convenience and Complexity

Traditional car buying is often marred by complexities, from navigating dealership lots to negotiating prices. The disconnect between the convenience consumers seek and the cumbersome process they endure has long been a pain point in the automotive industry. The need for a streamlined, customer-centric solution has never been more pressing.

1701235578 44 Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai1701235578 44 Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai

Ecommerce Partnership Reshaping Auto Retail Dynamics

Enter Amazon and Hyundai’s new strategic partnership coming in 2024—an innovative solution poised to redefine the car-buying experience. The trio of key developments—Amazon becoming a virtual showroom, Hyundai embracing AWS for a digital makeover, and the integration of Alexa into next-gen vehicles—addresses the pain points with a holistic approach.

In 2024, auto dealers for the first time will be able to sell vehicles in Amazon’s U.S. store, and Hyundai will be the first brand available for customers to purchase.

Amazon and Hyundai launch a broad, strategic partnership—including vehicle sales on in 2024 – Amazon Staff

This collaboration promises not just a transaction but a transformation in the way customers interact with, purchase, and engage with their vehicles.

Pedal to the Metal

Seamless Online Purchase:

  • Complete the entire transaction within the trusted Amazon platform.
  • Utilize familiar payment and financing options.
  • Opt for convenient pick-up or doorstep delivery.
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Hyundai’s Cloud-First Transformation:

  • Experience a data-driven organization powered by AWS.
  • Benefit from enhanced production optimization, cost reduction, and improved security.

Alexa Integration in Next-Gen Vehicles:

  • Enjoy a hands-free, voice-controlled experience in Hyundai vehicles.
  • Access music, podcasts, reminders, and smart home controls effortlessly.
  • Stay connected with up-to-date traffic and weather information.

Driving into the Future

The Amazon-Hyundai collaboration is not just a partnership; it’s a revolution in motion. As we witness the fusion of e-commerce giant Amazon with automotive prowess of Hyundai, the potential impact on customer behavior is staggering.

The age-old challenges of car buying are met with a forward-thinking, customer-centric solution, paving the way for a new era in auto retail. From the comfort of your home to the driver’s seat, this partnership is set to redefine every step of the journey, promising a future where buying a car is as easy as ordering a package online.

Embrace the change, and witness the evolution of auto retail unfold before your eyes.

Revolutionizing Auto Retail The Game Changing Partnership Between Amazon and Hyundai

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