NEWS

Google Cloud Networking Outage Darkens Websites via @sejournal, @martinibuster

Published

3 years ago

November 16, 2021

Google Cloud is experiencing an outage that is causing websites to display 404 page not found errors. The problem at this time is partially resolved and sites are coming back online.

The Google Cloud outage incident took down major websites such as Snapchat, Discord, and Spotify.

The issues was specific to Google Cloud Networking and according to the latest Google Cloud incident report the issue appeared to be partially remedied about twenty minutes later.

However the same incident report also noted that there is not estimate as to when the underlying problem will be fully resolved.

Updated: Issue is Resolved

Google’s incident report is stating that the issue has been resolved.

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“The issue with Cloud Networking has been resolved for all affected projects as of Tuesday, 2021-11-16 11:28 US/Pacific.
Customers impacted by the issue may have encountered 404 errors when accessing web pages served by the Google External Proxy Load Balancer between 09:35 and 10:10 US/Pacific.
Google Cloud Run, Google App Engine, Google Cloud Functions, and Apigee were also impacted.”

Google’s Cloud Status Dashboard explained:

“Incident affecting Google Cloud Networking
Global: Experiencing Issue with Cloud networking
Summary: Global: Experiencing Issue with Cloud networking
Description: We are experiencing an issue with Cloud Networking beginning at Tuesday, 2021-11-16 09:53 US/Pacific.
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Diagnosis: Customers may encounter 404 errors when accessing web pages.
Workaround: None at this time.”

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Google subsequently updated their status to say that the problem was partially fixed:

“Description: We believe the issue with Cloud Networking is partially resolved.

Customers will be unable to apply changes to their load balancers until the issue is fully resolved.”

Many Sites Are Affected

Jason Barnard posted that his website was down:

Getting an *official* Google 404 for my sites
Cool?
Not Cool?
Scary? pic.twitter.com/hRHPxdkp3T
— 𝄢 Jason Barnard 𝄢 (@jasonmbarnard) November 16, 2021

According to a tweet by Akvile DeFazio, sites such as SEMRush and Spotify were throwing 404 response codes:

Yowza. It appears that many sites just went down. SEMrush, Spotify, Toggl. Any others you are seeing 404?
— Akvile DeFazio (@AkvileDeFazio) November 16, 2021
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Many other major sites went down as well:

Spotify, Discord, Nest, and a bunch of stuff is down. The interesting thing is that Nest and Spotify are returning Google 404 errors.
— Sam Curry (@samwcyo) November 16, 2021

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