Leveraging technology helps firstline workers to improve the overall customer experience, which is a crucial aspect for organizational growth. Firstline workers are the workers at the...
When we started the [email protected] program (almost nine years ago!), we really didn’t know much. We knew that independent developers were driving the pace of video...
Excel is a great tool for all of your marketing needs. You can create graphs to visualize your data, use formulas to calculate conversion rates, or...
Twitter is upgrading the direct message search bar, adding the much requested ability to search for DMs by entering keywords. This update to Twitter DM search...
In preparation for “The state of marketing operations” panel discussion for MarTech Spring 2022, Kim Davis, Kimi Corrigan, Milton Hwang, and I discussed current trends in...
In a report from Google about how it keeps Maps information reliable, the search company reveals it removed seven million fake business profiles in 2021. Additionally,...
Think about all the times you’ve signed up for things in your life. Did you once download Evernote? Dropbox? Spotify? Maybe you’ve even taken a class...
Google seems to be testing another variation of the Google Search box. This one is a light gray background color for the search box. We also...
MarTech’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s digital marketing leader. If you would like to read this before...
Smartphones put the world at our fingertips. People have questions that need answering and services or products they need. All of these things are just a...