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45+ Inclusive Holiday Marketing Ideas (+Examples!)

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45+ Inclusive Holiday Marketing Ideas to Shine Bright This Season

Diverse and inclusive marketing should be something you aim for year-round. However, it’s all that much more important during the holiday season as the more “traditional” holidays like Christmas and Thanksgiving take the spotlight.

There’s nothing wrong with celebrating these holidays and incorporating them into your marketing, but there are other groups and events that individuals in your audience appreciate.

inclusive marketing holidays - holiday marketing calendar example

A marketing calendar like this can help you plan your inclusive holiday marketing. 

That’s why we’ve rounded up over 40 inclusive holiday marketing ideas and examples so your business can shine bright this season.

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Jump to inclusive marketing ideas for…

Inclusive November holiday marketing ideas & examples

To kick things off, check out these inclusion-focused marketing ideas for November:

Native American Heritage Month

If you’re hoping to incorporate Native American Heritage Month into your diversity, equity, and inclusion efforts this season, you’ll be in good company as The Library of Congress, National Archives and Records Administration, National Endowment for the Humanities, National Gallery of Art, National Park Service, Smithsonian Insituation, and the U.S. Holocaust Memorial Museum all regularly pay homage to this November monthly observance.

Native American Heritage Month is observed annually every November, and it celebrates the contributions the first Americans made towards the growth of the United States. It also honors and reflects on the struggles indigenous American people have endured.

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National Day of Mourning

A historically accurate description of Thanksgiving would include the reality of its damaging impact on Native American people, which is why we have the National Day of Mourning every year on Thanksgiving—to remind us of the pain Native American people have gone through, and still may be feeling today.

Here are some ideas for ways your business can pay its respects to Native American Heritage Month as well as the National Day of Mourning:

  • Amplify the voices of Native Americans by handing off your Instagram account to a Native American in your community for a day-long “takeover.” They can then go live on your stories or share posts about what Native American Heritage month means to them.
  • Loop Native American Heritage month and the National Day of Mourning into your Thanksgiving messaging by sharing more concious content around the holiday’s impact on Native American people.
  • Check out the free Native American Heritage Month resources on the U.S. Small Business Administration website. There you can find statistics to share, lists of Native American-Owned businesses to partner with, and more.
  • Spread awareness using a social media hashtag. The official hashtag for Native American Heritage Month is #NAHM.

inclusive marketing ideas - example native american heritage month linkedin postinclusive marketing ideas - example native american heritage month linkedin post

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National Adoption Month

There is always a lot of messaging around family during the holiday season, which makes it particularly important to stay mindful of those with non-traditional families. National Adoption Month, celebrated every November to bring awareness to children in foster care, provides an opportunity for this. Here are some ways to incorporate it into your holiday marketing campaigns:

  • Avoid using traditional parent roles in your holiday copywriting, like “mom” and “dad” which may make your audience members who don’t have that type of parental figure feel excluded.
  • Adjust your content to be more sensitive to those with different family structures. For example, instead of promoting an event as a “family fun day,” try “friends and family fun day” or “festival fun day.”
  • Highlight a superstar adoption story in your business’s community. If you have an employee, friend, or community member who was part of an adoption process, ask to share their story to showcase how they inspire your business during this month and beyond.
  • Raise awareness about adoption within minority groups. For example, did you know that adoptions done by LGBTQ+ couples only became legal in all 50 states just a few years ago in 2017?

inclusive holiday marketing ideas - example instagram post for adoption monthinclusive holiday marketing ideas - example instagram post for adoption month

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❤Find the right words for your inclusive holiday marketing copy using our free guide to emotional copywriting complete with over 130 words and phrases for marketing with emotion.

Day of the Dead (November 1-2)

Day of the Dead, also known as Dia de los Muertos, is a Mexican holiday that honors the soulds of the deceased. It’s a two-day celebration that starts every year on November 1 and carries into November 2. This colorful and fun holiday is believed to open the passageway between the real world and the spirit world in traditional Mexican culture, so many people of Mexican descent feel they can connect with their loved ones who have passed during this time.

Nearly 20% of the U.S. population is of Mexican heritage, so you’ll likely have audience members who celebrate Day of the Dead. Make your Mexican audience members feel included in your holiday marketing with these ideas and examples:

  • Share fun facts or hold a virtual trivia event centered around Day of the Dead to spread the word about the holiday’s traditions.
  • Decorate your store or office with traditional Day of the Dead skulls, flowers, and more. Be sure to snap a picture of your temporarily updated decor so you can share it on your company website or social media platforms.
  • Honor those who have passed. Have you or an employee ever lost a friend or loved one you’d like to commemorate? Day of the Dead is the perfect opportunity to do so! You could share their story on social media to give your audience a more personalized perspective of your business.

inclusive holiday marketing ideas - example day of the dead office decorationsinclusive holiday marketing ideas - example day of the dead office decorations

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Forget-Me-Not Day (November 10)

Having been around since World War I, Forget-Me-Not Day happens annually on November 10 — right before Veteran’s Day on November 11. Forget-Me-Not Day is meant to honor and remember wounded soldiers who have become disabled due to their time fighting for our freedom.

The number of veterans who carry the weight of service-related physical and mental hardships is very high. In fact, counting only wars from 2001 and beyond still amounts to about 1.5 million veterans in America with a service-connected disability. While wounded veterans should be remembered every day, here’s how your marketing can honor them on Forget-Me-Not Day:

  • Donate your time, resources, or (if your marketing budget allows) money to a local Veteran’s organization or shelter.
  • Be mindful of your veteran (and civilian) customers who have a disability by focusing on your website accessibility. Take time to ensure your site is easy to navigate regardless of what assistance someone might need. If you’re not sure where to start, check out this complete website accessibility checklist.

inclusive holiday marketing ideas - example forget me not day instagram postinclusive holiday marketing ideas - example forget me not day instagram post

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Women Entrepreneurs Day (November 19)

Only four out of every ten entrepreneurs in the U.S. are women. Women Entrepreneurs Day, occurring annually on November 19, aims to change that.

This inclusive holiday is much needed, as America is still far behind other countries in terms of women entrepreneurs. In comparison, women represent 50% of entrepreneurs in Latin America and the Caribbean. Here’s how your business can make an impact with this holiday:

  • Share surprising statistics about women entrepreneurs through an email marketing campaign or social media post. These are sure to engage your audience while spreading awareness. You can find plenty of diversity, equity, and inclusion in marketing statistics here.
  • Partner with a woman-owned business. You could cross-promote one another in-store or online, and offer samples or discounts on each other’s offerings.
  • Support the Women’s Entrepreneurship Day Organization. Also known as WEDO, this organization acts as a hub for Women Entrepreneurs Day. On its site you’ll find many ways to elevate your marketing for the day, including events you can attend, ways to donate, custom hashtags, surprising statistics, inspiring stories, and more!

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Transgender Day of Rememberance (November 20)

Transgender Day of Rememberance occurs annually on November 20 to honor and remember transgender people who lost their lives due to anti-transgender violence. It started in 1998 in memory of Rita Hester, a transgender woman who was stabbed in Allston, Massachusetts that same year.

This inclusive holiday is important to acknowledge because, sadly, these acts of violence are still occuring as 2020 was the most violent year on record for transgender people. Your business can become a transgender ally on Transgender Rememberance Day and beyond with these ideas:

  • Donate or volunteer to a local LGBTQ+ organization.
  • Spread awareness and acceptance by openly sharing your allyship on your website, social media, local listings, and more.
  • If you have an employee, family member, friend, or community member who is openly transgender you could ask their permission to highlight their story in an email send or social post.
  • Amplify transgender voices by resharing public speeches, posts, and more from transgender people. You could even handing off your “mic” by allowing a transgender person in your business’s community to do a social media takeover.

inclusive holiday marketing - transgender day of rememberance exampleinclusive holiday marketing - transgender day of rememberance example

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Inclusive December holiday marketing ideas and examples

Here are some December marketing ideas that will help you to embrace diversity and inclusion:

Rosa Parks Day (December 1)

Rosa Parks Day is celebrated twice annually, once on December 1 and once on February 4. This inclusive holiday is to, of course, honor civil rights hero and leader Rosa Parks.

The Rosa Parks story is one no American citizen can forget, as she bravely did not give up her seat to a white passenger after a long day of work on December 1, 1955. This action jumpstarted the Montgomery Bus Boycott organized by E.D. Nixon, Dr. Martin Luther King, Jr., and other civil rights leaders at the time. Here’s how your business can observe Rosa Parks Day:

  • Encourage your audience to educate themselves on Rosa Parks and the Civil Rights movement by sharing with them your favorite books around the era. For example, Rosa Parks herself wrote a couple of books, including Rosa Parks: My Story and Quiet Strength: The Faith, The Hope, and the Heart of a Woman Who Changed a Nation.
  • Partner with a black-owned business in your community and run a joint campaign themed around civil rights and standing up (or sitting down) for what you believe in.
  • Run a Rosa Parks-themed giveaway. There is a Rosa Parks museum at Troy University in Alabama. You could entice your audience to enter to win free tickets to the museum or do a full-on sweepstake by offering a complete trip to tour the museum.

inclusive holiday marketing ideas - rosa parks day example instagram postinclusive holiday marketing ideas - rosa parks day example instagram post

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Human Rights Day (December 10)

Inclusivity means making sure all types of people feel like they belong, regardless of race, religion, gender, sexual orientation, abilities, etc. That’s why Human Rights Day (occurring on December 10 each year) is the perfect holiday to incorporate into your inclusive marketing this season.

Human Rights Day was created by the UN in 1948 to proclaim the rights everyone is entitled to as a human being “regardless race, color, religion, sex, language, political or other opinions, national or social origin, property, birth or other status.” Show your audience you support the rights of all people with these Human Rights Day marketing ideas:

  • Attend a human rights event and share a recap of your experience with your audience to inspire them to do the same. There are plenty of political summits, cultural conferences, and more held on Human Rights Day, so simply being present at an event in your community can spread awareness and inspiration.
  • Create a shareable, public playlist of your favorite songs about human rights. There are plenty of inspiring songs your audience will want to listen to, so you could simply build a quick list on a platforms like Pandora, Spotify, Soundcloud, and more. Be sure to include your business name in your playlist’s title so that your audience will think of your brand as they listen. As a bonus, you could have the playlist play for the day in your store or office, and share a quote from one of your top songs on social media.

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Hanukkah

Also known as the Festival of Lights, Hanukkah is an eight-day Jewish celebration. The dates of Hannukah change each year as it starts on the 25th day of Kislev according to the Hebrew calendar. Hanukkah traditions include lighting a menorah, exchanging gifts, and enjoying cultural cuisine like latkes (potato pancakes). Over 5% of Americans celebrate Hannukah, so here’s how your business can take part:

  • The best part of any holiday? The food! Try sharing a traditional Hanukkah recipe on various marketing channels.
  • If you’re decorating your office or store for Christmas, stay mindful of those who celebrate Hanukkah as well by including a menorah, dreidels, and more in your display.
  • Use our Hanukkah Instagram captions for post inspiration.
  • Play off the eight days of Hanukkah by writing a blog post or email that shares eight tips or eight top products for your audience to check out.

inclusive holiday marketing ideas - hanukkah email tips exampleinclusive holiday marketing ideas - hanukkah email tips example

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Speaking of email, do you have your annual holiday customer appreciation email written? If not (or even if you do), don’t miss our heartfelt holiday email templates.

Kwanzaa (December 26 – January 1)

Kwanzaa is a seven-day African American holiday that occurs annually from December 26 to January 1. Each day of the celebration is dedicated to the following seven cultural principles: unity, self-determination, collective responsibility, cooperative economics, purpose, creativity, and faith. Work the values of Kwanzaa into your inclusive holiday marketing plan with these ideas:

  • Focus on one of the seven Kwanzaa principles and share with your audience how your business strives to embody it. For example, you could incorporate unity or collective responsibility into your video marketing strategy by giving your audience a behind-the-scenes look at the teamwork of your employees.
  • As you decorate your store or office for Christmas and Hanukkah, be sure to include Kwanzaa as well. For example, each day of Kwanzaa requires one of seven candles to be lit — which are in an arrangement called a Kinara. You could add a Kinara to your decor, or include other Kwanzaa decorations like traditional African crops such as ears of dried corn and more.
  • Try out any of these Kwanzaa Instagram captions.
  • Add a twist to one of your products or offerings and refresh it for the Kwanzaa season by changing its name or colors.

inclusive holiday marketing ideas - kwanzaa product positioning in an example emailinclusive holiday marketing ideas - kwanzaa product positioning in an example email

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Inclusive January holiday marketing ideas and examples

Some of the “bigger” holidays may be over by the time January comes around, but there are still plenty of diverse holidays you can leverage in your inclusive marketing strategy this month:

National Braille Literacy Month

January is Braille Literacy Month because Louie Braille, the creator of the braille system, was born in January. This monthly observance is meant to bring awareness to those who are visually impaired. Here’s how your business can take part in National Braille Literacy Month:

  • Audit your website for visual accessibility features and optimize where you can to cater to your visually impaired audience members.
  • Share fun facts about the braille system to entertain your audience while spreading awareness of the need for braille literacy. For example, did you know that Braille is primarily created by just six dots? And, there are separate codes used for music, math, walkways, and more!

inclusive holiday marketing ideas - example braille literacy month facebook postinclusive holiday marketing ideas - example braille literacy month facebook post

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Dr. Martin Luther King Jr. Day (January 15)

Dr. Martin Luther King Jr. Day occurs on the third Monday of every January to commemorate his birthday on January 15. It’s no secret that Dr. King played one of the most impactful roles in American history as he helped lead the civil rights movement. In fact, this holiday is also often called Civil Rights Day, since Dr. King had such an influence on the civil rights movements during the 1950’s, 1960’s, and beyond. Dr. King’s legacy still resonates today as we continue to strive for equality across the nation. Celebrate Dr. Martin Luther King Jr. with these ideas:

  • Share an inspiring story or quote from Dr. King’s life to celebrate his work with your audience.
  • Lead by example by embodying Dr. King’s principle of peaceful protest. Is there a cause in your community or industry that you feel passionate about? Hold a peaceful in-person or virtual event to discuss the topic with your brand’s community members.

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National Religious Freedom Day (January 16)

National Religious Freedom Day is celebrated each year on January 16 because the Statute for Religious Freedom was signed on January 16, 1786. This statute created the base for the core principles our country still stands by to this day, and guaranteed freedom to practice any desired religion is one of the privelages Americans rely on. Show how your business cares this holiday season by implementing these Religious Freedom Day marketing ideas:

  • If you’re using stock photos on your website, social media, Google Ads campaigns, and other marketing materials, try to ensure you’re using diverse visuals to embrace religious freedom. For example, you might try to include images of women wearing hijabs, or men wearing kippahs or yarmulkes. We share more tips on inclusivity in advertising here.
  • Join a National Religious Freedom Day online discussion to share the religion you practice and encourage your audience to do the same. If you don’t currently practice any religion, that’s okay too! Acknowledging the norm that everyone’s religious journey (or lack thereof) is different will be the point of this inclusive marketing idea. Plus, you’ll be building your brand community as you foster an open discussion with your audience.
  • Educate your audience on their religious freedom rights by sharing out resources on laws and regulations relating to religious freedom.

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💡 Make the most of these inclusive marketing holidays with our guide to the 30 best ways to promote your business year-round.

International Day of Acceptance (January 20)

International Day of Acceptance is fairly new as it was established back in 2010. It was created to foster social acceptance for those with disabilities. International Day of Acceptance happens every year on January 20 and reminds us that people should feel comfortable to be who they are regardless of their varying abilities. Here are some inclusive holiday marketing ideas you can leverage on this day and beyond to make your audience feel more accepted:

  • Promote a new product or service offering that’s tailored to the needs of those with disabilities.
  • Share helpful resources for your customers to educate themselves on disabilities, acceptance, and allyship.
  • Spread the word of this inclusive holiday on social media with the hashtag #dayofacceptance and implement the symbol of acceptance (a wheelchair intertwined with a heart) in your creative elements.

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Chinese New Year

Many people assume the holiday festivities end on December 31, but the Chinese New Year keeps the celebrations going since it happens shortly after, between January 21 and February 20 depending on the Chinese Lunar Calendar. The public holiday will last for seven days, but celebrations can go on for 16 days.

Try out these Chinese New Year celebration ideas:

  • Share the Chinese zodiac chart on your website or social media so that your audience can check out what their own chinese zodiac would be. For example, 2023 will be the year of the rabbit. Perhaps it will be a special year for some of your customers whose birth year aligns with the rabbit!
  • Use our New Year’s Instagram captions to publish engaging and thought-provoking posts.
  • Partner with a local Chinese-owned business and offer a special deal to patrons of both your businesses during Chinese New Year.

inclusive holiday marketing ideas - chinese new year marketing exampleinclusive holiday marketing ideas - chinese new year marketing example

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Make your holiday marketing more inclusive this year

It’s super important to recognize beliefs and perspectives other than our own and to give a voice to minority groups—and clearly, there are endless ways you can demonstrate diversity, equity, and inclusion during the holiday season. So be sure to use these inclusive marketing ideas and examples as inspiration to ignite your own holiday promotions.

To recap, here are the holidays and observances we covered:

  • November
    • Native American Heritage Month
    • National Adoption Month
    • Day of the Dead (November 1-2)
    • Forget-Me-Not Day (November 10)
    • Women Entrepreneurs Day (November 19)
    • Transgender Day of Rememberance (November 20)
  • December
    • Rosa Parks Day (December 1)
    • Human Rights Day (December 10)
    • Hanukkah (changes annually)
    • Kwanzaa (December 26 – January 1)
  • January
    • National Braille Literacy Month
    • Martin Luther King Jr. Day (January 15)
    • National Religious Freedom Day (January 16)
    • International Day of Acceptance (January 20)
    • Chinese New Year (changes annually)

If you’re looking for more resources on growing your business during the holidays, check out these posts:



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The Important Takeaways from Google I/O 2024

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Google I/O 2024

Google I/O 2024, the Silicon Valley giant’s annual developer conference, brought a bunch of exciting updates and advancements across various Google platforms and services. signalling a new era of intelligent, creative, and responsible technology.

Here’s an in-depth look at the key announcements and features unveiled during the event.

Google Search Gets Smarter

No surprises that one of the biggest stories to come out of Google I/O 2024 is about the enhancement of Google Search. AI Overviews are now being rolled out to all users in the U.S., providing deeper insights with just one search query. This feature leverages Google’s latest AI model, Gemini, allowing users to ask complex questions and receive comprehensive answers.

For example, users can now search for “best yoga or pilates studios in Boston” and not only receive a list of studios, but also specific details such as introductory offers and walking times from their location. This level of detail and integration aims to make search results more actionable and relevant, and improve user experience.

Enhanced Brainstorming Capabilities

Google Search is also becoming a tool for creativity and inspiration. The new brainstorming feature helps users find tailored suggestions for various needs. For example, if someone searches for “anniversary celebration dinner places Dallas,” they will elicit personalized recommendations, complete with categories to explore, such as types of cuisine, ambiance, and special offers.

This enhancement transforms Google Search into more than just an information retrieval tool—it becomes a creative assistant, helping users plan and make decisions with ease and confidence.

Interactive Video Search

Another ground-breaking update is the introduction of Interactive Video Search. This feature allows users to search within video content to find specific insights. Imagine watching a cooking video and being able to search for a particular step or ingredient explanation within the video. This capability deciphers complex video content, making it easier to locate and understand the information presented.

Interactive Video Search is expected to be a game-changer for educational content, tutorials, and entertainment, providing a more dynamic and user-friendly way to engage with video media.

Gemini Tools for Developers

Google is also empowering developers with new tools. The Gemini 1.5 Pro and Flash models are now available in over 200 countries, offering advanced capabilities and integrated collaboration features within Workspace apps like Gmail and Docs. These tools is to enhance productivity and innovation in the development community.

The integration within Workspace means developers can collaborate more effectively, leveraging AI to streamline coding, debugging, and deployment processes. The global rollout ensures developers everywhere have access to the latest technologies to build and improve their applications.

Generative Media Models

Content creation is set to become more intuitive with the introduction of generative media models. Google unveiled Imagen 3 and Veo, tools that allow users to create images and videos from text prompts. This technology is especially useful for marketing campaigns, social media content, and other visual storytelling demands.

With Imagen 3, users can generate high-quality images simply by describing them, while Veo enables the creation of compelling video content from text-based descriptions. These tools lower the barrier to professional-grade content creation, making it accessible to individuals and businesses alike.

Responsible AI Initiatives

Amid all these advancements, Google says it remains committed to the responsible deployment of AI. The introduction of SynthID is a significant step towards easier identification of AI-generated content. SynthID embeds a subtle but detectable watermark in AI-generated images, ensuring transparency and authenticity in digital media.

Additionally, LearnLM is another innovative tool aimed at promoting responsible AI use. It provides educational resources and best practices for developing and deploying AI models, helping developers understand the ethical implications and technical standards required for safe AI usage.

In Summary

Google I/O 2024 showcased a range of innovations that not only enhance user experience but also push the boundaries of what’s possible with technology. From smarter search capabilities and creative brainstorming tools to advanced developer resources and responsible AI practices, Google continues to lead the way in making technology more accessible, intuitive, and ethical.

These updates reflect Google’s ongoing commitment to leveraging AI for the betterment of society, ensuring that their technological advancements are both innovative and responsible. Users and developers alike can look forward to a more connected, efficient, and creative future with these new tools and features.



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Ultimate Guide to Product Data Feed Management

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Ultimate Guide to Product Data Feed Management

From the early days of simple online catalogs to today’s dynamic, data-driven shopping experiences, the e-commerce landscape has seen a monumental shift, driven by advances in technology and changes in consumer behavior. This transformation has not only expanded the reach of retailers but also heightened the competition and complexity of selling online.

Overview of the E-commerce Landscape

The current e-commerce landscape is a vast, interconnected ecosystem. It is one where businesses of all sizes compete to capture the attention and loyalty of digital consumers. 

Ecommerce spans various channels, including online marketplaces like Amazon and eBay. It involves social commerce platforms such as Instagram and Facebook. It is conducted by countless individual online stores powered by platforms like Shopify, BigCommerce, and WooCommerce

Each of these channels offers unique opportunities and challenges. Each demands a particular approach to engaging with potential customers.

As the digital marketplace continues to grow, so does the importance of maintaining a strong online presence. 

For businesses, this means more than just listing products online. It involves creating comprehensive, engaging, and personalized shopping experiences that resonate with consumers across multiple touchpoints.

The Evolution of Online Shopping and the Role of Data

The evolution of online shopping is a story of technological innovation and changing consumer expectations. 

Initially, online shopping offered a convenient alternative to physical stores, allowing consumers to purchase products from the comfort of their homes. 

Over time, the advent of mobile technology, social media, and advanced data analytics has transformed online shopping into an immersive and interactive experience. 

Today, consumers can receive personalized product recommendations, see targeted ads, use augmented reality to “try on” products, and enjoy seamless omnichannel shopping experiences that blur the lines between online and in-store.

At the heart of this evolution is data. 

Data fuels the algorithms that predict shopping behavior, tailor marketing messages, and optimize the online shopping experience. 

Effective product data feed management plays a crucial role in this ecosystem. It involves not just listing products online but strategically managing and optimizing product information, ensuring it reaches the right audience, at the right time, in the right way. 

This process is vital for improving product visibility, enhancing customer experiences, and ultimately driving sales in a crowded and competitive digital marketplace.

As we delve into the intricacies of product data feed management, it’s important to recognize its significance as the backbone of successful e-commerce strategies. 

By understanding and leveraging the power of data, businesses can navigate the complexities of the digital marketplace and create meaningful connections with their customers.

What is Product Data Feed Management?

The ability to efficiently distribute, update, and optimize product information across multiple online channels is paramount. Product data feed management facilitates this critical function. It is a process that stands at the core of successful online retailing.

Definition and Explanation of Product Feeds

A product feed, fundamentally, is a structured file—often in formats like XML, CSV, or JSON—that contains detailed information about the products in an online store’s catalog. 

This file serves as a digital product list, designed to be ingested by various e-commerce platforms, search engines, social media channels, and comparison shopping websites. 

Product feeds include essential details such as product titles, descriptions, images, prices, stock levels, and more—each attribute meticulously organized to meet the specific requirements of different digital channels.

Product data feed management encompasses the creation, maintenance, and optimization of these product feeds. 

It involves regular updates to ensure accuracy of product information, strategic modifications to enhance product visibility and appeal, and careful adherence to the data standards and specifications of each target platform. 

The goal is to streamline the process of listing and advertising products across the web, ensuring that potential customers encounter consistent, accurate, and engaging product presentations, no matter where they find them.

Importance of Product Data in E-commerce

We cannot overstate the significance of product data in e-commerce. In an online marketplace where consumers rely heavily on product information to make purchasing decisions, the quality and presentation of this data directly impact sales performance. 

High-quality product feeds enable:

  • Improved Visibility: Optimized product data feeds help products to surface in search results and feature prominently in comparison shopping engines, directly influencing discoverability.
  • Enhanced Customer Experience: Detailed, accurate product descriptions and high-quality images help build consumer trust and reduce the likelihood of returns. They provide the necessary information to aid consumers in making informed purchasing decisions, enhancing the overall shopping experience.
  • Increased Conversion Rates: By ensuring product listings are optimized for relevance and appeal (including SEO-friendly product titles and descriptions, compelling images, and competitive pricing), merchants can significantly improve their chances of converting browsers into buyers.
  • Streamlined Operations: Effective data feed management simplifies the process of listing products on multiple channels, reducing manual effort and minimizing the risk of errors. This efficiency is crucial for businesses scaling their online presence across various platforms.

In the context of today’s online shopping environment, where customer engagement and satisfaction are key drivers of success, the role of data feed management extends beyond mere product listings. 

It is about crafting a narrative for each product that resonates with potential buyers, leveraging data to tell compelling stories that captivate and convert. 

As such, product data feed management is a critical component of any e-commerce strategy, ensuring that products are not just seen but also chosen, liked, and purchased.

Why Product Data Feed Management is Important

In the digital marketplace, where competition is fierce and consumer attention is fleeting, the strategic management of product data feeds emerges as a crucial lever for e-commerce success. 

Its importance is multifaceted, impacting everything from how products are discovered to how they’re evaluated by potential customers.

Impact on Visibility and Sales Across Channels

A well-managed product data feed is instrumental in amplifying a product’s visibility across various online channels. 

Each e-commerce platform, marketplace, and comparison shopping engine has its own unique set of requirements for listing products. By meticulously optimizing product feeds to meet these specifications, businesses ensure that their products are not only listed but also positioned favorably within these channels. 

This optimization can include keyword-rich product titles and descriptions, high-quality images, and competitive pricing information, all tailored to align with the search behaviors and preferences of the target audience.

The direct result of increased visibility is, quite naturally, an uplift in sales. 

Products that are easy to find and presented compellingly are more likely to attract clicks and, subsequently, purchases. 

Furthermore, optimized product feeds contribute to more effective and efficient advertising campaigns. By targeting the right consumers with the most relevant and appealing product information, businesses can significantly improve their return on investment (ROI) in marketing, driving both sales and profitability.

Role in Improving Customer Decision-Making and Satisfaction

Beyond the immediate benefits of visibility and sales, product data feed management plays a vital role in enriching the customer’s shopping experience. 

In an online environment devoid of physical touchpoints, product information is the primary means through which consumers interact with and evaluate offerings. 

Detailed and accurate product feeds help bridge the gap between online browsing and the tangible experience of shopping in a store. They provide customers with the information needed to make informed purchasing decisions, reducing uncertainty and the likelihood of dissatisfaction.

High-quality product data feeds also allow for the personalization of the shopping experience. By leveraging data insights, businesses can tailor product recommendations, ads, and promotions to match the specific interests and preferences of their audience. 

This level of personalization enhances customer engagement and loyalty, as shoppers feel understood and valued by the brand. It also streamlines the shopping process, making it easier and more satisfying for customers to find products that meet their needs and desires.

Moreover, effective management of product data feeds ensures consistency across channels, further improving customer trust and confidence. 

When product information, pricing, and availability are synchronized across all platforms, it creates a cohesive and reliable brand experience. This consistency is crucial for maintaining customer satisfaction and fostering long-term loyalty.

Optimized product feeds are a powerhouse for e-commerce marketing, offering substantial benefits for ad campaigns and search relevancy. These advantages are pivotal in navigating the competitive landscape of online retail, where the ability to capture consumer attention at the right moment can make the difference between a sale and a missed opportunity.

Benefits for Ad Campaigns

For advertising campaigns, particularly those running on platforms like Google Shopping, Facebook, and Instagram, the quality and optimization of the product feed directly influence the campaign’s effectiveness. 

A well-optimized product feed ensures that ads are not only displayed but also resonate with the target audience. This optimization includes accurate and enticing product descriptions, high-quality images, and the right use of keywords and categories that align with what potential customers are searching for.

An optimized feed allows for more targeted and personalized ad campaigns. 

By segmenting feeds based on product categories, price ranges, or even customer behaviors, businesses can create tailored ad experiences that speak directly to the interests of different audience segments. 

This targeted approach increases the relevance of ads, improving click-through rates (CTR) and conversion rates, thereby maximizing the ROI of advertising budgets. 

Furthermore, dynamic remarketing campaigns, which display products that a visitor has previously viewed or shown interest in, rely heavily on the precision and detail of product feeds to re-engage potential customers effectively.

Data feeds play a pivotal role in the integration and success of paid search campaigns on platforms like Google Ads and Microsoft Advertising

Understanding how these feeds interact with paid search platforms can significantly enhance the effectiveness of your advertising efforts, leading to better targeting, higher conversion rates, and improved ROI. 

Here’s an in-depth look at how data feeds work within the context of paid search platforms.

Fundamentals of Data Feeds in Paid Search

At the core of paid search advertising, especially for e-commerce, are product data feeds. 

These feeds serve as the foundation for creating dynamic and highly targeted ads based on the product information stored in your e-commerce platform. 

For platforms like Google Shopping and Microsoft Shopping Campaigns, your product feed is uploaded to their Merchant Center, where it’s used to generate Shopping ads that are displayed across search results and other Google or Microsoft properties.

Structure and Optimization

A product data feed for paid search is typically structured in a CSV, XML, or a Google Sheets format, containing detailed attributes of each product such as title, price, image URL, product ID, and stock status. 

Optimizing these attributes is crucial for the success of your campaigns. 

Effective titles and descriptions that incorporate relevant keywords can improve the visibility of your ads, while high-quality images enhance click-through rates. 

Additionally, accurate pricing and availability information helps to reduce the bounce rate and increase consumer trust.

Dynamic Ad Creation

Paid search platforms utilize the information in your product feed to automatically create ads that are tailored to the search queries of potential customers.

This process involves matching the keywords and product categories in your feed with the terms users are searching for. 

As a result, when someone searches for a product that matches an item in your feed, the platform can dynamically generate an ad that showcases the product, complete with its image, title, and price.

Targeting and Personalization

Data feeds enable sophisticated targeting and personalization options in paid search campaigns. 

By analyzing the data in your feed, these platforms can serve ads to users based on their previous interactions with your website, search history, and purchasing behavior. 

For instance, remarketing campaigns can target users who have viewed specific products on your site but did not make a purchase, showing them ads for those very products as they browse the web or use social media.

Performance Tracking and Optimization

Integrating your product feed with paid search platforms allows for detailed performance tracking at the product level. 

You can see which products are generating clicks, impressions, and conversions, and adjust your feed and campaign settings accordingly. 

This might involve pausing ads for underperforming products, increasing bids for high-value items, or optimizing product titles and descriptions for better performance.

Continuous Updates

To maintain the relevance and effectiveness of your paid search campaigns, it’s vital to keep your product feed updated. 

Changes in product availability, pricing, or promotional offers need to be reflected in your feed in real-time or as close to it as possible. 

Many platforms offer the option to schedule regular feed uploads or enable direct API connections for continuous updates, ensuring that your ads always display the most current information.

Enhancing Search Relevancy

For search engines and online marketplaces, the relevancy of product listings plays a crucial role in visibility. 

Optimized product feeds contribute to higher search relevancy by ensuring that product information is comprehensive, accurate, and keyword-optimized. 

This means that when consumers search for products, the chances of your listings appearing in their search results are significantly increased.

Moreover, detailed and well-structured product feeds help algorithms better understand and categorize your products, making it more likely for them to show up in relevant searches and for related products. 

This alignment with consumer search intent not only boosts visibility but also drives more qualified traffic to your listings—consumers who are actively seeking what you’re offering.

Optimizing product feeds for search relevancy also involves updating feeds regularly to reflect changes in inventory, pricing, and product details. This consistency ensures that search engines and marketplaces have the most current information, further improving the accuracy of search results. 

It reduces the likelihood of customer frustration caused by outdated information, such as discontinued products or incorrect prices, enhancing the overall shopping experience and fostering trust in your brand.

Who Needs to Conduct Product Data Feed Management?

While product data feed management is a universal necessity in e-commerce, the scale and approach can vary significantly based on several factors.

Differentiation by Business Size, Catalog Complexity, and Sales Channels

Small Businesses and Startups: Small businesses, especially those with a limited number of products, may initially manage their product feeds manually or with minimal automation. 

However, even small operations can benefit from basic product data feed management practices to ensure their products are accurately listed across preferred sales channels. 

As they grow, the complexity and time investment required to manage feeds manually can quickly become impractical.

Mid-sized Businesses: For mid-sized businesses with larger catalogs and sales across multiple channels, the complexity of managing product feeds escalates. 

These businesses often deal with dynamic inventories, frequent promotions, and the need to optimize product listings for different platforms. 

At this stage, the efficiency, accuracy, and scalability provided by a dedicated product feed management solution become increasingly critical.

Large Enterprises: Large enterprises with extensive product catalogs, global markets, and sales across numerous channels face significant challenges in maintaining consistency, accuracy, and optimization of product data feeds. 

Advanced product feed management solutions, often customized and integrated with other enterprise systems, are essential to manage the scale and complexity of their operations effectively.

Indications Your Business Needs a Data Feed Management Solution

Expanding Product Catalog: As your product range grows, so does the complexity of managing each product’s data. A solution that can automate updates and optimize listings becomes invaluable.

Increasing Sales Channels: Selling across multiple platforms (e.g., your website, Amazon, eBay, Google Shopping) introduces specific requirements and complexities for each channel. Managing feeds for each platform manually can become overwhelming.

Time and Resource Constraints: If updating product listings is consuming a disproportionate amount of time or if errors are becoming more frequent due to manual updates, it’s time to consider a more streamlined approach.

Marketing and Sales Challenges: If you’re finding it difficult to effectively target or retarget potential customers through ad campaigns due to poor data quality or if you’re unable to leverage dynamic pricing and promotions effectively, a product data feed management solution can offer significant advantages.

International Expansion: Selling in multiple countries requires tailoring product information to different languages, currencies, and cultural nuances. Managing these variations without a robust feed management system can limit your ability to scale globally.

Inventory Management Issues: Difficulty in synchronizing inventory levels across different channels, leading to overselling or stock discrepancies, indicates a need for better feed management.

How to Do Product Data Feed Management

Effective product data feed management is a multifaceted process, requiring attention to detail, strategic planning, and the right tools. Here’s a comprehensive approach to managing your product data feeds efficiently and effectively.

1. Assess Your Current Data Feed Status

  • Audit Your Product Data: Begin by evaluating the quality and completeness of your current product data. Identify gaps, inaccuracies, or areas lacking optimization, such as missing product descriptions, poor-quality images, or inadequate use of keywords.
  • Understand Channel Requirements: Each sales channel has its own set of requirements for product feeds. Familiarize yourself with these specifications to ensure your product data aligns with each channel’s format, data fields, and quality standards.

2. Optimize Your Product Data

  • Enhance Product Titles and Descriptions: Make them descriptive and keyword-rich to improve search visibility and relevancy. Tailor content to match the search behavior of your target audience.
  • Improve Image Quality: Use high-resolution images and ensure they accurately represent the product. Consider multiple angles and use cases to provide a comprehensive visual overview.
  • Standardize and Enrich Data: Ensure consistent use of categories, types, and attributes across your product range. Add any missing information that could enhance the listing, such as dimensions, materials, or special features
  • Map Your Product Attributes to Channel Specifications: Create a mapping document that aligns your product attributes with the requirements of each sales channel. This ensures that critical product information is translated correctly and efficiently into each channel’s specific format, minimizing the risk of errors and omissions.
  • Utilize High-Quality Data Sources: Ensure your product information is being pulled from high-quality, reliable sources within your organization. This might involve integrating with your ERP or inventory management system to access the most up-to-date and accurate product data.
  • Implement Rich Media: Beyond standard images, consider incorporating videos, 360-degree views, and other rich media into your product feeds. This can significantly improve engagement and conversion rates by providing a more immersive product experience.
  • Optimize for Mobile: Given the increasing prevalence of mobile shopping, ensure your product feeds are optimized for mobile platforms. This includes mobile-friendly images, concise and impactful product titles, and descriptions that are easy to read on smaller screens.
  • Adopt Schema Markup: Utilize schema markup for your online store’s pages to help search engines better understand and display your product information in search results, potentially increasing visibility and click-through rates.
  • Ensure Cross-Channel Consistency: Regularly review your product feeds across all channels to ensure information is consistent and up-to-date. Discrepancies in pricing, availability, or product details can erode customer trust and hurt your brand’s reputation.
  • Regularly Refresh Promotional Content: Update your product feeds to reflect current promotions, seasonal offers, or limited-time discounts. This keeps your listings fresh and encourages repeat visits and purchases.
  • Implement Dynamic Pricing: Where possible, use dynamic pricing strategies within your product feeds to remain competitive. Adjust prices based on market demand, competitor pricing, and inventory levels to optimize sales and margins.

3. Select the Right Product Feed Management Tool

  • Evaluate Features and Compatibility: Choose a tool that not only offers feed creation and optimization features but also integrates seamlessly with your e-commerce platform and preferred sales channels.
  • Consider Scalability: The tool should be able to grow with your business, handling an increasing number of products and complexity without performance issues.
  • Look for Automation Capabilities: To save time and reduce errors, opt for a solution that automates routine tasks like feed updates and inventory management.

4. Implement Feed Management Best Practices

  • Regularly Update Your Feeds: Ensure your product feeds are refreshed frequently to reflect inventory changes, price updates, and any modifications to product details.
  • Monitor Feed Performance: Use analytics to track how your products are performing across different channels. Identify trends, such as top-performing products or channels, and adjust your strategy accordingly.
  • Test and Optimize: Continuously experiment with different aspects of your product data (e.g., titles, descriptions, images) to see what resonates best with your audience and leads to higher conversion rates.
  • Conduct Competitive Analysis: Regularly review your competitors’ product listings on key channels to identify trends and strategies that may be effective. This could include promotional tactics, use of specific keywords, or presentation styles. Understanding what works for competitors can offer valuable insights to refine your own product feed strategy.
  • Engage in Continuous Learning: Stay informed about the latest trends and best practices in e-commerce and product data management. Participating in webinars, following industry blogs, and joining professional groups can provide ongoing education and insights into how to manage your product feeds more effectively.

5. Stay Compliant and Up-to-Date

  • Keep Abreast of Channel Updates: Sales channels often update their feed requirements and algorithms. Stay informed about these changes to ensure your feeds remain compliant and optimized.
  • Adapt to Market Trends: Be responsive to shifts in consumer behavior and market trends. Update your product data to highlight relevant features or benefits that meet evolving customer needs.

Product Data Feed Management Tools and Services.

There are many companies who offer some form software that aids the potentially laborious process of product data management. Some only work for certain marketplaces, others are limited to certain ecommerce platforms like shopify or woocommerce.

Amongst them you should be able to find a suitable partner to manage your product data feed though.

Feedonomics (https://feedonomics.com/) offers a leading full-service data feed management platform that optimizes and syndicates product data across a wide range of digital marketing channels and marketplaces. 

Their service emphasizes improving feed quality for better ad performance and e-commerce success.

Adsmurai (https://www.adsmurai.com/) provides advanced marketing technology solutions with a focus on optimizing social media advertising campaigns. 

They offer tools for creative management, campaign automation, and performance analysis across platforms like Facebook, Instagram, and Pinterest.

FeedSpark (https://www.feedspark.com/) specializes in data feed optimization and management, helping businesses improve their online presence and sales through better product visibility across shopping channels and search engines.

ShoppingIQ (https://www.shoppingiq.com/) offers a technology platform geared towards optimizing e-commerce operations, particularly in managing and optimizing product feeds for shopping comparison engines and marketplaces to enhance ROI.

DataFeedWatch (https://www.datafeedwatch.com/) is a comprehensive data feed management tool designed to help merchants and agencies optimize and customize their product feeds for over 1000 shopping channels and marketplaces to improve campaign performance.

WakeupData (https://www.wakeupdata.com/) provides a powerful feed management platform that allows e-commerce businesses to transform, optimize, and automate their product data feeds to increase sales and performance across multiple marketing channels.

Channable (https://www.channable.com/) offers an e-commerce tool for feed management, PPC automation, and order synchronization, helping online retailers and marketers streamline their sales and advertising operations across various platforms.

Feedoptimise (https://www.feedoptimise.com/) provides services for managing and optimizing product feeds for e-commerce businesses, focusing on maximizing product visibility and performance across shopping channels and marketplaces.

SellerApp (https://www.sellerapp.com/) specializes in e-commerce analytics and intelligence, offering tools and services that help sellers optimize their presence and sales on platforms like Amazon with data-driven insights and strategies.

Scale Insights (https://scaleinsights.com/) is platform focused around Amazon PPC which helps their customers scale and automate their advertising campaigns on the mega successful ecomerce marketplace.

Arthy (https://www.getarthy.com/) is another Amazon focused tool. It’s broader than just feeds offering functionality around managing reviews, inventory etc.

Adverso (https://adverso.io/) is a platform to manage, optimize and track your Amazon campaigns smoothly with a solution designed for Amazon teams & agencies

ExportFeed (https://www.exportfeed.com/) specializes in creating and managing product feeds for e-commerce businesses, ensuring their products are listed across multiple shopping channels and marketplaces efficiently.

Lengow (https://www.lengow.com/) provides an e-commerce automation platform that helps merchants optimize their product listings and manage their sales across various online channels, including marketplaces, comparison shopping engines, and affiliate platforms.

Rithum (https://www.rithum.com/) came about from the combination of CommerceHub and ChannelAdvisor and claim to be a company providing end-to-end platform and network capabilities that create more durable, sustainable, e-commerce businesses to the leading brands, retailers, and suppliers of the world.

Baselinker (https://baselinker.com/) offers an integrated e-commerce platform that connects online stores with marketplaces, couriers, and sales support tools, automating sales processes and order management to increase efficiency.

Versafeed (https://www.versafeed.com/) provides a managed service for optimizing and managing product data feeds, focusing on enhancing product visibility and performance on search engines and shopping channels.

GoDataFeed (https://www.godatafeed.com/) offers a cloud-based feed management platform designed to simplify and automate the process of syndicating product data across a multitude of shopping channels, improving reach and efficiency.

AdNabu (https://www.adnabu.com/) specializes in Google Ads automation, offering software solutions that help e-commerce businesses optimize their Google Shopping campaigns for better performance and higher returns.

Relayter (https://www.relayter.com/) Simplify your marketing production for promotions and products. Automate creative work and streamline content workflows.

Adcore (https://www.adcore.com/technologies/feeditor/) provides a suite of marketing automation tools designed to help advertisers streamline their digital advertising efforts, with a focus on simplifying campaign management and optimization. Feeditor is there feed management tool.

Productsup (https://www.productsup.com/) offers a leading cloud-based platform for product content integration, syndication, and feed management, empowering businesses to manage and optimize their product data across various e-commerce channels.



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PPC

Advanced Google Ads Techniques To Master In 2024

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Advanced Google Ads Techniques To Master In 2024

We’re nearly halfway through 2024, and already we PPC heroes have experienced a plethora of changes to get our heads around. How can we cut through the noise and focus on the specific tactics that will make an impact for the better?

Today we’ll take a look at a few advanced Google Ads techniques tips and tricks to master in 2024 – everything from making account management easier to tailoring your messaging at scale, and making your campaigns as effective and efficient as possible.

1. Auto-apply (some) recommendations

Fighting those pesky ‘optimization score’ reminders can be time-consuming – especially when they’re not always applicable. With targets to hit and maintain for Google’s partnership and support, it’s important to keep our optimization scores high at 80% or above.

Google’s optimization recommendations are split into the following categories:

  • Ads and assets
  • Automated campaigns
  • Bidding and budgets
  • Keywords and targeting
  • Repairs
  • Measurement

Each of these will have a unique score that will affect your overall optimization total for each of your accounts. Repairs are usually critical fixes, while minor keyword tweaks may come further down the priority list. (You can dismiss recommendations if they’re irrelevant, but I recommend reading the details behind each of them before rejecting them.)

To save time on manual campaign management, you can ask Google to auto-apply some of these tweaks for you – with a thorough ‘auto-applied recommendations’  history as well as optional email alerts. 

I recommend adding these four as must-have auto-optimizations:

  1. Removing redundant keywords (keywords that have a close match within the same ad group and bidding strategy that performs better)
  2. Removing non-serving keywords (keywords with no impressions over a set period)*
  3. Updating keywords bids to meet ‘top of page’ bids etc. (You can still set an upper limit on this)
  4. Use optimized ad rotation (to show the best-performing ads more often instead of all ads within the same ad group equally, despite performance)

*As of June 2024, Google will automatically pause low-activity keywords: “Positive keywords in search ads campaigns are considered low-activity if they were created over 13 months ago and have zero impressions over the past 13 months.”

To opt-in to certain auto-applied recommendations:

  1. In your Google Ads account, click the Campaigns icon 
  2. Click Recommendations.

At the upper right-hand corner, click Auto-apply, and select which recommendations to auto-apply.

2. Drive personalization through audiences

One way to drive personalization via search ads is by leveraging Google’s audiences. While marketers of yesteryear used to rely on keywords and geotargeting, today Google has a multitude of interested audiences to exploit across search, performance max, display, video, and demand gen campaigns. Don’t forget, audiences can be applied with both the observation setting and the targeting setting. Consider adding audiences to the observation setting first, adjusting to targeting once you have sufficient data.

By applying the following audience types to your campaigns and ad groups, you can double down on efforts to reach your target audiences through search.

Custom audiences

Create your own custom audience based on signals such as interests, behaviors, website viewing history (by URL), and app history. Think competitor brands or products, industry-related websites and apps, and recent relevant Google searches.

You could use custom audiences to personalize your ad copy on campaigns where you’re targeting customers of your competitors. For example, by encouraging them to ‘switch’ to your brand, product, or service, rather than treating them like a first-time purchaser. You could focus on the benefits of your product or service over the one they currently have, rather than focusing your ad copy on educating the audience from scratch.

In-market audiences

In-market audiences are a must-have in 2024. Curated by Google, these audiences actively research a specific product or service and are actively considering their options ahead of purchasing. 

While there isn’t a master list of in-market audiences (because many of these are hidden!), head to the Audiences tab on your current Google Ads campaigns. Click “Edit Audience Segments”, then the Browse tab, and navigate to In-Market Audiences. You can look at all available groupings by industry, and add the most relevant ones to your campaigns. You can also use this function to type in keywords under the Search tab, and type in relevant keywords to find relevant in-market audience suggestions to apply.

Knowing these audiences are already convinced of the benefits of the general product or service you’re advertising, you can use your ad copy to highlight the USPs of your brand.

RLSAs

While the use of RLSAs (remarketing lists for search ads) has dropped since their arrival in 2013, they still have a place in an effective PPC strategy in 2024. By creating an RLSA, you can personalize your ad copy at scale.

The use of RLSAs is particularly applicable for brands with lengthier sales cycles, or longer customer consideration and comparison stages. Your brand could be 1 of 5 that a consumer is considering buying a hot tub from – it’s uncommon that a hot tub is an impulse purchase decision. A user may use Google to search multiple times for generic hot tub terms, and may whittle this down to certain brands based on their needs. Once a user who is actively looking for a hot tub has visited your website without converting, upon their next Google search, your ad may contain a coupon code, a complimentary gift item, or other differentiating ad copy to encourage them to purchase through your website.

It’s important with RLSAs to ensure that you have separate ad groups or campaigns. Also to separate RLSA audiences from other custom, in-market or demographic-based audiences.

Remember to test all new audiences by adding them as ‘observation’ audiences, before switching to the ‘targeting’ setting.

3. Harness your data

One of the more critical elements of a top-performing PPC campaign is data. You can have the best keywords, ad copy, and landing page in the world, but you need the right data to meet your goals.

A big data piece for 2024 is the perfection of conversion tracking, conversion events, and key events. With enhanced conversions also forcing their way to the fore, Google is no longer letting a lack of data confuse the attribution story.

At one time it was best practice to aim for a single conversion goal across all campaigns. In 2024, it’s important to measure a mixture of lighter conversion events too. For example, measuring PDF downloads and highly engaged video views on the path to a lead form submission. Or tracking customers who have abandoned their carts. Not only do these signals give you a clearer picture of the path to conversion, but these lighter goals can better guide Google’s machine learning and automated bidding strategy efforts.

Not only is conversion tracking crucial to success, but your conversion settings are key. Review the conversions list on your Google Ads account and check each goal for whether it’s a primary or secondary, or account default conversion setting. Having multiple account-default primary conversion goals will make it harder for Google to auto-optimize conversion-based bidding strategies. Choose one or two must-haves to keep as your primary conversion goal, and set the rest to secondary conversion goals.

4. Stop working on your Google Ads in isolation

One of the most valuable traits of a top-performing PPC manager is their knowledge of where PPC fits within the marketing funnel and wider marketing mix. Traditionally, PPC tactics have been assigned a bottom-of-funnel or lower-funnel position in the marketing mix. 

In 2024, we need to adapt our thinking. Google Ads is no longer a BOF-only strategy. In fact, Google Ads can generate upper-funnel, mid-funnel, and lower-funnel results with the right strategy, campaign type, and goal tracking in place. 

Not only that but Google Ads can support a multitude of cross-channel activities. You can use Google Ads to:

  • Drive brand awareness and consideration on YouTube and other video partner platforms
  • Capture brand demand generated from activity on social platforms such as Meta, TikTok, or Snapchat
  • Similarly, capture brand demand generated from offline or traditional channels such as TV advertising, billboards, or print media
  • Remarket to website traffic (from all sources) to generate conversions
  • Boost brand loyalty, cross-sell, and up-sell opportunities using current customer data

This is another reason why data-driven attribution is a must-have in 2024. Today, Google Ads can influence multiple customer touchpoints. Last-click attribution is no longer an effective, representative, or scientific way of measuring the success of Google Ads activity.

5. Perfect your exclusions

For peak efficiency, exclusions are a must-have throughout your account. Particularly with the increased push for automated campaigns and campaign management that we’re experiencing. 

It doesn’t matter if you’re only running search or performance max activity. Exclusions are almost always a part of an efficient campaign structure. The exclusions on your account might include negative keywords, specific audience exclusions (such as remarketing and already-converted audiences), brand exclusions, geotargeting exclusions, or placement exclusions.

Common negative keywords to consider may include:

  • Free
  • Jobs
  • Download
  • Cheap
  • How to
  • YouTube
  • Amazon
  • Facebook
  • Sample
  • Guide
  • Logo
  • Resource
  • DIY

Without exclusions, you may find your ads are appearing to the wrong audiences, next to questionable or harmful content, or even that your ads are being triggered by irrelevant search terms entirely. 

Summary 

In 2024, there is a lot of noise in PPC advertising. By getting to grips with the above fundamentals of a healthy Google Ads account – targeting, personalization, data, simpler campaign management techniques, and adding relevant exclusions – you’ll be able to successfully navigate the complexities of managing your accounts at an advanced level.



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