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The 22 Best Directory Listings for Any Business (+Optimization Tips)

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The 22 Best Directory Listings for Any Business (+Optimization Tips)

Unless you’ve been living under a rock these past thirty or so years, you’ve likely witnessed an incredible evolution in our use cases for technology in day-to-day life. There’s been a clear switch from landlines to wireless devices, printing out MapQuest directions to using a GPS, and from flipping through a phone book to doing a quick search.

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It’s no secret at this point that your business needs to be easily found online, and one of the best ways to do that is through directory listings. What are directory listings? We’re so glad you asked! In this post, we’re walking through:

  • Why directory listings are so important for getting found online.
  • The best directory listings for your business.
  • Quick tips you need to make your directory listings stand out.

Put your phone book down, unplug your landline, and let’s get to it!

What are directory listings?

Directories are like virtual Yellow Pages for businesses, but with even more information so that users seeking out products and services can easily find exactly what they’re looking for and make a decision as to the best provider for them.

Directory listings vary from platform to platform, but they may contain any of the following information about businesses:

  • Name
  • Address
  • Phone number
  • Website
  • Photos
  • Customer reviews
  • Posts
  • Special amenities
  • Menus
  • Booking/reservation options
  • More

We’ll be covering a full list of the best directory listings later in this post, but some examples of business directories include Google, Facebook, Waze, Foursquare, Apple Maps, and more.

directory listing logos

Why your business needs directory listings

Odds are, your customers are part of the 5.61 billion people who use the internet. Your business needs online directory listings so you can be there when people are looking for your brand.

While that might feel like a given, here are a few more reasons why directory listings are so important for businesses:

  • 46% of all searches on Google are local, 88% of which are looking to call or visit a business within 24 hours. Having your directory listings show up in these types of searches can help your business take advantage of this.
  • The likelihood of a consumer purchasing a product or service increases by 270% if a business has at least five online reviews. Directory listings help your business secure more online reviews.
  • 93% of people are influenced by information found on business directory listings.
  • 68% of consumers would stop working with a local business if they found incorrect information in online directories.
  • Directory listings have been proven to increase awareness of your brand–leading to more traffic to your website down the line and an overall stronger SEO strategy.

directory listings - callout stat

The best business directory listings

There are likely a few directory listings you’re already familiar with, like Google Business Profile or Yelp. But there are tons of other more specific directories out there that will help your niche market find you. Let’s go through the top business directories you may want to consider:

1. Google Business Profile

The name alone on this one might speak for itself, since Google Business Profile listings are often what pops up first as people are looking for your terms related to your business across Google Search and Maps. You’ll want to claim and verify your Google Business Profile before any other listing, and then be sure to optimize it so you can improve your local SEO and rank higher on Google Maps.

directory listings - screenshots of google business profile pages

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2. Yelp

Another popularity queen when it comes to directory listings, most businesses and consumers have heard of (and used) Yelp. In fact, Yelp has over 244 million cumulative reviews across its listings and almost 100% of Yelp’s visitors have made a purchase from a business listed on the site.

Clearly, you won’t want to sleep on the opportunity to have your business listed on Yelp. So check out our guide to reputation management to learn more about how to claim your business on Yelp.

directory listings - yelp homepage screenshot

3. Facebook

Facebook has evolved into a one-stop shop for users to find business pages full of key information and reviews. Nearly half of all U.S. internet users have visited Facebook to check online reviews for a local business, and (calling all B2B marketers) 50% of B2B decision makers use Facebook for research when selecting a vendor. Learn how to create the ultimate Facebook Business Page here.

directory listings - facebook page recommendations example

4. Instagram

Many people don’t realize Instagram can be just as valuable as Facebook when it comes to being used as an online directory. Between location-based search and tag features, plus the ability to link your Facebook Business Page to Instagram, more and more users are tagging and searching for local businesses on this popular social media platform.

directory listings - example of Instagram listings

5. Better Business Bureau

Better Business Bureau (BBB) is a staple when it comes to directory listings for any business out there. You can list your business for free or work to get accredited so that you can showcase to your customers that your brand is as credible as they come.

directory listings - screenshots of better business bureau homepage

6. Apple Business Connect

Apple has a hub with options for businesses of all sizes to get information out across apps like Apple Maps and more.

directory listings - apple connect homepage screenshot

7. Yellow Pages

Remember how I mentioned our dear, old phone books earlier? Phone books do still exist… online, that is! Yellow Pages is the digital version of the same brand of phone books many came to know and love years ago.

directory listings - yellow pages

8. MapQuest

Similar to Yellow Pages, MapQuest has evolved into a business directory. You can add your business to be listed as a point of interest along routes, or simply show up when users search for directions to your business locations.

directory listings - mapquest search features example

9. Dun & Bradstreet

The Dun & Bradstreet directory listing site is a massive database that covers businesses of all sizes in both the public and private sectors.

directory listings - dun and bradstreet

10. Foursquare

If you’re looking to cast a wide net, Foursquare has over 50 million users searching for businesses on its platform regularly.

directory listings - foursquare

11. Chamber of Commerce

Having a directory listing on chamberofcommerce.com can help your business expand its reach as the site has over 25 million visitors per year looking for reputable businesses just like yours.

directory listings - us chamber of commerce

12. EZ Local

As you might be able to tell from the name, this directory listing site makes adding businesses (and finding businesses) a breeze.

directory listings - ez local home page screen shot

13. Judy’s Book

If you want your directory listing to feel like it’s a recommendation coming from a friend, Judy’s Book is built around the social proof of other local customers.

directory listings - judys book example page

The best diversity, equity, and inclusion directory listings

If diversity, equity, and inclusion marketing is a key strategy for your business, try these directory listings:

14. We Are Women Owned

For women-owned businesses, We Are Women Owned acts as both an online directory listing option as well as a resource center to keep your business growing.

directory listings - we are women owned

15. Support Black Owned

There are many Black-owned business directories out there, but Support Black Owned (SBO), takes pride in its ever-growing list of Black-owned businesses of all shapes and sizes.

directory listings - support black owned

 

P.S. Check out our very own list of inspiring black-owned businesses!

16. United States Hispanic Chamber of Commerce

The United States Hispanic Chamber of Commerce (USHCC) directory, supports both Hispanic-owned businesses as well as minority-owned businesses throughout the country.

directory listings - ushcc

Find more diversity, equity, and inclusion resources here.

The best small business directory listings

Looking for a directory listing option that’s specific to your unique offerings? Here are some options:

17. HubSpot Solutions Directory

For agencies, start-ups, and other businesses within the marketing, sales, and technology spaces, HubSpot Solutions Directory promises to connect you with prospects in need of your solution offerings.

directory listings - hubspot solutions directory page

18. Thumbtack

For service-based businesses of all kinds, Thumbtack adds a local twist to its directory listings since it will automatically adjust to the location of your business and its users to create a match made in heaven.

directory listings - thumbtack screenshot

19. Angi

Angi, formerly known as Angie’s List, is a go-to directory listing site primarily for home and healthcare businesses. 

directory lisitngs - angi home page screen shot

20. Nextdoor

Nextdoor’s mission is simple: support local businesses. Nextdoor is all about connecting your neighbors and nearby customers to your small business.

directory listings - nextdoor home page screen shot

21. Merchant Circle

From retailers to professional services to everything in between, Merchant Circle has a plethora of industry focuses customers can leverage to find your business when they’re in need.

directory listings - example of merchant circle search

22. US Small Business Directory

If you’re a small business in America, this directory listing site is made for you. The US Small Business Directory has tons of options for local businesses looking to get a listing up. For example, there is a section for businesses offering barter and trade opportunities and more.

directory listings - us small business directory example

3 quick tips to optimize your directory listings

Looking to give your directory listings a facelift? Try these three key tips:

Regularly assess your directory listings

50% of business owners have seen incorrect information on their online listings. Plus, 73% of consumers won’t trust a local business unless their online listing information is correct.

To avoid falling victim to these scary statistics, be sure to carve out time to regularly check in on your directory listings. Keep an inventory of what directory listings you have running, and as you adjust key details about your business, you can quickly update all your listings as needed.

directory listings - localiq free business listings grader

Include top keywords in your descriptions

One of the main indicators directories look at when determining to show your listing is how well your content matches to the user’s search. Including core SEO keywords is a must-have throughout your directory listings to ensure you show to the right audience.

If you’re unsure of which keywords you should work into your content, take a look at your competitors’ directory listings or leverage free keyword tools to brainstorm a few to start with.

best keyword research tools - wordstream's free keyword tool

WordStream’s Free Keyword Tool can help you find terms to include in your directory listings.

Always use high-quality photos when possible

Many of the directory listings we walked through today provide the opportunity for you to add photos to your business’s profile. This can help catch your audience’s eye and stand out from the competition.

Like the saying goes, “a picture is worth a thousand words,” photos on your directory listing can convey concepts your text content can’t. For example, high-quality images can help your customers know what your storefront looks so they can easily find you in real life.

directory listings - example of images on google business profile

Directory listings are your business’s new secret weapon

You can’t have a thriving business without directory listings. If you don’t have the bandwidth to set up a ton all at once, that’s okay! Try to pick out a few to start with and prep your listing information ahead of time so you can set your profiles up in a jiff.

To recap, here is our list of the top directory listing sites:

  1. Google Business Profile
  2. Yelp
  3. Facebook
  4. Instagram
  5. Better Business Bureau
  6. Apple Business Connect
  7. Yellow Pages
  8. MapQuest
  9. Dun & Bradstreet
  10. Foursquare
  11. Chamber of Commerce
  12. EZ Local
  13. Judy’s Book
  14. We Are Women Owned
  15. Support Black Owned
  16. United States Hispanic Chamber of Commerce
  17. HubSpot Solutions Directory
  18. Thumbtack
  19. Angi
  20. Nextdoor
  21. Merchant Circle
  22. US Small Business Directory



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Ultimate Guide to Product Data Feed Management

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Ultimate Guide to Product Data Feed Management

From the early days of simple online catalogs to today’s dynamic, data-driven shopping experiences, the e-commerce landscape has seen a monumental shift, driven by advances in technology and changes in consumer behavior. This transformation has not only expanded the reach of retailers but also heightened the competition and complexity of selling online.

Overview of the E-commerce Landscape

The current e-commerce landscape is a vast, interconnected ecosystem. It is one where businesses of all sizes compete to capture the attention and loyalty of digital consumers. 

Ecommerce spans various channels, including online marketplaces like Amazon and eBay. It involves social commerce platforms such as Instagram and Facebook. It is conducted by countless individual online stores powered by platforms like Shopify, BigCommerce, and WooCommerce

Each of these channels offers unique opportunities and challenges. Each demands a particular approach to engaging with potential customers.

As the digital marketplace continues to grow, so does the importance of maintaining a strong online presence. 

For businesses, this means more than just listing products online. It involves creating comprehensive, engaging, and personalized shopping experiences that resonate with consumers across multiple touchpoints.

The Evolution of Online Shopping and the Role of Data

The evolution of online shopping is a story of technological innovation and changing consumer expectations. 

Initially, online shopping offered a convenient alternative to physical stores, allowing consumers to purchase products from the comfort of their homes. 

Over time, the advent of mobile technology, social media, and advanced data analytics has transformed online shopping into an immersive and interactive experience. 

Today, consumers can receive personalized product recommendations, see targeted ads, use augmented reality to “try on” products, and enjoy seamless omnichannel shopping experiences that blur the lines between online and in-store.

At the heart of this evolution is data. 

Data fuels the algorithms that predict shopping behavior, tailor marketing messages, and optimize the online shopping experience. 

Effective product data feed management plays a crucial role in this ecosystem. It involves not just listing products online but strategically managing and optimizing product information, ensuring it reaches the right audience, at the right time, in the right way. 

This process is vital for improving product visibility, enhancing customer experiences, and ultimately driving sales in a crowded and competitive digital marketplace.

As we delve into the intricacies of product data feed management, it’s important to recognize its significance as the backbone of successful e-commerce strategies. 

By understanding and leveraging the power of data, businesses can navigate the complexities of the digital marketplace and create meaningful connections with their customers.

What is Product Data Feed Management?

The ability to efficiently distribute, update, and optimize product information across multiple online channels is paramount. Product data feed management facilitates this critical function. It is a process that stands at the core of successful online retailing.

Definition and Explanation of Product Feeds

A product feed, fundamentally, is a structured file—often in formats like XML, CSV, or JSON—that contains detailed information about the products in an online store’s catalog. 

This file serves as a digital product list, designed to be ingested by various e-commerce platforms, search engines, social media channels, and comparison shopping websites. 

Product feeds include essential details such as product titles, descriptions, images, prices, stock levels, and more—each attribute meticulously organized to meet the specific requirements of different digital channels.

Product data feed management encompasses the creation, maintenance, and optimization of these product feeds. 

It involves regular updates to ensure accuracy of product information, strategic modifications to enhance product visibility and appeal, and careful adherence to the data standards and specifications of each target platform. 

The goal is to streamline the process of listing and advertising products across the web, ensuring that potential customers encounter consistent, accurate, and engaging product presentations, no matter where they find them.

Importance of Product Data in E-commerce

We cannot overstate the significance of product data in e-commerce. In an online marketplace where consumers rely heavily on product information to make purchasing decisions, the quality and presentation of this data directly impact sales performance. 

High-quality product feeds enable:

  • Improved Visibility: Optimized product data feeds help products to surface in search results and feature prominently in comparison shopping engines, directly influencing discoverability.
  • Enhanced Customer Experience: Detailed, accurate product descriptions and high-quality images help build consumer trust and reduce the likelihood of returns. They provide the necessary information to aid consumers in making informed purchasing decisions, enhancing the overall shopping experience.
  • Increased Conversion Rates: By ensuring product listings are optimized for relevance and appeal (including SEO-friendly product titles and descriptions, compelling images, and competitive pricing), merchants can significantly improve their chances of converting browsers into buyers.
  • Streamlined Operations: Effective data feed management simplifies the process of listing products on multiple channels, reducing manual effort and minimizing the risk of errors. This efficiency is crucial for businesses scaling their online presence across various platforms.

In the context of today’s online shopping environment, where customer engagement and satisfaction are key drivers of success, the role of data feed management extends beyond mere product listings. 

It is about crafting a narrative for each product that resonates with potential buyers, leveraging data to tell compelling stories that captivate and convert. 

As such, product data feed management is a critical component of any e-commerce strategy, ensuring that products are not just seen but also chosen, liked, and purchased.

Why Product Data Feed Management is Important

In the digital marketplace, where competition is fierce and consumer attention is fleeting, the strategic management of product data feeds emerges as a crucial lever for e-commerce success. 

Its importance is multifaceted, impacting everything from how products are discovered to how they’re evaluated by potential customers.

Impact on Visibility and Sales Across Channels

A well-managed product data feed is instrumental in amplifying a product’s visibility across various online channels. 

Each e-commerce platform, marketplace, and comparison shopping engine has its own unique set of requirements for listing products. By meticulously optimizing product feeds to meet these specifications, businesses ensure that their products are not only listed but also positioned favorably within these channels. 

This optimization can include keyword-rich product titles and descriptions, high-quality images, and competitive pricing information, all tailored to align with the search behaviors and preferences of the target audience.

The direct result of increased visibility is, quite naturally, an uplift in sales. 

Products that are easy to find and presented compellingly are more likely to attract clicks and, subsequently, purchases. 

Furthermore, optimized product feeds contribute to more effective and efficient advertising campaigns. By targeting the right consumers with the most relevant and appealing product information, businesses can significantly improve their return on investment (ROI) in marketing, driving both sales and profitability.

Role in Improving Customer Decision-Making and Satisfaction

Beyond the immediate benefits of visibility and sales, product data feed management plays a vital role in enriching the customer’s shopping experience. 

In an online environment devoid of physical touchpoints, product information is the primary means through which consumers interact with and evaluate offerings. 

Detailed and accurate product feeds help bridge the gap between online browsing and the tangible experience of shopping in a store. They provide customers with the information needed to make informed purchasing decisions, reducing uncertainty and the likelihood of dissatisfaction.

High-quality product data feeds also allow for the personalization of the shopping experience. By leveraging data insights, businesses can tailor product recommendations, ads, and promotions to match the specific interests and preferences of their audience. 

This level of personalization enhances customer engagement and loyalty, as shoppers feel understood and valued by the brand. It also streamlines the shopping process, making it easier and more satisfying for customers to find products that meet their needs and desires.

Moreover, effective management of product data feeds ensures consistency across channels, further improving customer trust and confidence. 

When product information, pricing, and availability are synchronized across all platforms, it creates a cohesive and reliable brand experience. This consistency is crucial for maintaining customer satisfaction and fostering long-term loyalty.

Optimized product feeds are a powerhouse for e-commerce marketing, offering substantial benefits for ad campaigns and search relevancy. These advantages are pivotal in navigating the competitive landscape of online retail, where the ability to capture consumer attention at the right moment can make the difference between a sale and a missed opportunity.

Benefits for Ad Campaigns

For advertising campaigns, particularly those running on platforms like Google Shopping, Facebook, and Instagram, the quality and optimization of the product feed directly influence the campaign’s effectiveness. 

A well-optimized product feed ensures that ads are not only displayed but also resonate with the target audience. This optimization includes accurate and enticing product descriptions, high-quality images, and the right use of keywords and categories that align with what potential customers are searching for.

An optimized feed allows for more targeted and personalized ad campaigns. 

By segmenting feeds based on product categories, price ranges, or even customer behaviors, businesses can create tailored ad experiences that speak directly to the interests of different audience segments. 

This targeted approach increases the relevance of ads, improving click-through rates (CTR) and conversion rates, thereby maximizing the ROI of advertising budgets. 

Furthermore, dynamic remarketing campaigns, which display products that a visitor has previously viewed or shown interest in, rely heavily on the precision and detail of product feeds to re-engage potential customers effectively.

Data feeds play a pivotal role in the integration and success of paid search campaigns on platforms like Google Ads and Microsoft Advertising

Understanding how these feeds interact with paid search platforms can significantly enhance the effectiveness of your advertising efforts, leading to better targeting, higher conversion rates, and improved ROI. 

Here’s an in-depth look at how data feeds work within the context of paid search platforms.

Fundamentals of Data Feeds in Paid Search

At the core of paid search advertising, especially for e-commerce, are product data feeds. 

These feeds serve as the foundation for creating dynamic and highly targeted ads based on the product information stored in your e-commerce platform. 

For platforms like Google Shopping and Microsoft Shopping Campaigns, your product feed is uploaded to their Merchant Center, where it’s used to generate Shopping ads that are displayed across search results and other Google or Microsoft properties.

Structure and Optimization

A product data feed for paid search is typically structured in a CSV, XML, or a Google Sheets format, containing detailed attributes of each product such as title, price, image URL, product ID, and stock status. 

Optimizing these attributes is crucial for the success of your campaigns. 

Effective titles and descriptions that incorporate relevant keywords can improve the visibility of your ads, while high-quality images enhance click-through rates. 

Additionally, accurate pricing and availability information helps to reduce the bounce rate and increase consumer trust.

Dynamic Ad Creation

Paid search platforms utilize the information in your product feed to automatically create ads that are tailored to the search queries of potential customers.

This process involves matching the keywords and product categories in your feed with the terms users are searching for. 

As a result, when someone searches for a product that matches an item in your feed, the platform can dynamically generate an ad that showcases the product, complete with its image, title, and price.

Targeting and Personalization

Data feeds enable sophisticated targeting and personalization options in paid search campaigns. 

By analyzing the data in your feed, these platforms can serve ads to users based on their previous interactions with your website, search history, and purchasing behavior. 

For instance, remarketing campaigns can target users who have viewed specific products on your site but did not make a purchase, showing them ads for those very products as they browse the web or use social media.

Performance Tracking and Optimization

Integrating your product feed with paid search platforms allows for detailed performance tracking at the product level. 

You can see which products are generating clicks, impressions, and conversions, and adjust your feed and campaign settings accordingly. 

This might involve pausing ads for underperforming products, increasing bids for high-value items, or optimizing product titles and descriptions for better performance.

Continuous Updates

To maintain the relevance and effectiveness of your paid search campaigns, it’s vital to keep your product feed updated. 

Changes in product availability, pricing, or promotional offers need to be reflected in your feed in real-time or as close to it as possible. 

Many platforms offer the option to schedule regular feed uploads or enable direct API connections for continuous updates, ensuring that your ads always display the most current information.

Enhancing Search Relevancy

For search engines and online marketplaces, the relevancy of product listings plays a crucial role in visibility. 

Optimized product feeds contribute to higher search relevancy by ensuring that product information is comprehensive, accurate, and keyword-optimized. 

This means that when consumers search for products, the chances of your listings appearing in their search results are significantly increased.

Moreover, detailed and well-structured product feeds help algorithms better understand and categorize your products, making it more likely for them to show up in relevant searches and for related products. 

This alignment with consumer search intent not only boosts visibility but also drives more qualified traffic to your listings—consumers who are actively seeking what you’re offering.

Optimizing product feeds for search relevancy also involves updating feeds regularly to reflect changes in inventory, pricing, and product details. This consistency ensures that search engines and marketplaces have the most current information, further improving the accuracy of search results. 

It reduces the likelihood of customer frustration caused by outdated information, such as discontinued products or incorrect prices, enhancing the overall shopping experience and fostering trust in your brand.

Who Needs to Conduct Product Data Feed Management?

While product data feed management is a universal necessity in e-commerce, the scale and approach can vary significantly based on several factors.

Differentiation by Business Size, Catalog Complexity, and Sales Channels

Small Businesses and Startups: Small businesses, especially those with a limited number of products, may initially manage their product feeds manually or with minimal automation. 

However, even small operations can benefit from basic product data feed management practices to ensure their products are accurately listed across preferred sales channels. 

As they grow, the complexity and time investment required to manage feeds manually can quickly become impractical.

Mid-sized Businesses: For mid-sized businesses with larger catalogs and sales across multiple channels, the complexity of managing product feeds escalates. 

These businesses often deal with dynamic inventories, frequent promotions, and the need to optimize product listings for different platforms. 

At this stage, the efficiency, accuracy, and scalability provided by a dedicated product feed management solution become increasingly critical.

Large Enterprises: Large enterprises with extensive product catalogs, global markets, and sales across numerous channels face significant challenges in maintaining consistency, accuracy, and optimization of product data feeds. 

Advanced product feed management solutions, often customized and integrated with other enterprise systems, are essential to manage the scale and complexity of their operations effectively.

Indications Your Business Needs a Data Feed Management Solution

Expanding Product Catalog: As your product range grows, so does the complexity of managing each product’s data. A solution that can automate updates and optimize listings becomes invaluable.

Increasing Sales Channels: Selling across multiple platforms (e.g., your website, Amazon, eBay, Google Shopping) introduces specific requirements and complexities for each channel. Managing feeds for each platform manually can become overwhelming.

Time and Resource Constraints: If updating product listings is consuming a disproportionate amount of time or if errors are becoming more frequent due to manual updates, it’s time to consider a more streamlined approach.

Marketing and Sales Challenges: If you’re finding it difficult to effectively target or retarget potential customers through ad campaigns due to poor data quality or if you’re unable to leverage dynamic pricing and promotions effectively, a product data feed management solution can offer significant advantages.

International Expansion: Selling in multiple countries requires tailoring product information to different languages, currencies, and cultural nuances. Managing these variations without a robust feed management system can limit your ability to scale globally.

Inventory Management Issues: Difficulty in synchronizing inventory levels across different channels, leading to overselling or stock discrepancies, indicates a need for better feed management.

How to Do Product Data Feed Management

Effective product data feed management is a multifaceted process, requiring attention to detail, strategic planning, and the right tools. Here’s a comprehensive approach to managing your product data feeds efficiently and effectively.

1. Assess Your Current Data Feed Status

  • Audit Your Product Data: Begin by evaluating the quality and completeness of your current product data. Identify gaps, inaccuracies, or areas lacking optimization, such as missing product descriptions, poor-quality images, or inadequate use of keywords.
  • Understand Channel Requirements: Each sales channel has its own set of requirements for product feeds. Familiarize yourself with these specifications to ensure your product data aligns with each channel’s format, data fields, and quality standards.

2. Optimize Your Product Data

  • Enhance Product Titles and Descriptions: Make them descriptive and keyword-rich to improve search visibility and relevancy. Tailor content to match the search behavior of your target audience.
  • Improve Image Quality: Use high-resolution images and ensure they accurately represent the product. Consider multiple angles and use cases to provide a comprehensive visual overview.
  • Standardize and Enrich Data: Ensure consistent use of categories, types, and attributes across your product range. Add any missing information that could enhance the listing, such as dimensions, materials, or special features
  • Map Your Product Attributes to Channel Specifications: Create a mapping document that aligns your product attributes with the requirements of each sales channel. This ensures that critical product information is translated correctly and efficiently into each channel’s specific format, minimizing the risk of errors and omissions.
  • Utilize High-Quality Data Sources: Ensure your product information is being pulled from high-quality, reliable sources within your organization. This might involve integrating with your ERP or inventory management system to access the most up-to-date and accurate product data.
  • Implement Rich Media: Beyond standard images, consider incorporating videos, 360-degree views, and other rich media into your product feeds. This can significantly improve engagement and conversion rates by providing a more immersive product experience.
  • Optimize for Mobile: Given the increasing prevalence of mobile shopping, ensure your product feeds are optimized for mobile platforms. This includes mobile-friendly images, concise and impactful product titles, and descriptions that are easy to read on smaller screens.
  • Adopt Schema Markup: Utilize schema markup for your online store’s pages to help search engines better understand and display your product information in search results, potentially increasing visibility and click-through rates.
  • Ensure Cross-Channel Consistency: Regularly review your product feeds across all channels to ensure information is consistent and up-to-date. Discrepancies in pricing, availability, or product details can erode customer trust and hurt your brand’s reputation.
  • Regularly Refresh Promotional Content: Update your product feeds to reflect current promotions, seasonal offers, or limited-time discounts. This keeps your listings fresh and encourages repeat visits and purchases.
  • Implement Dynamic Pricing: Where possible, use dynamic pricing strategies within your product feeds to remain competitive. Adjust prices based on market demand, competitor pricing, and inventory levels to optimize sales and margins.

3. Select the Right Product Feed Management Tool

  • Evaluate Features and Compatibility: Choose a tool that not only offers feed creation and optimization features but also integrates seamlessly with your e-commerce platform and preferred sales channels.
  • Consider Scalability: The tool should be able to grow with your business, handling an increasing number of products and complexity without performance issues.
  • Look for Automation Capabilities: To save time and reduce errors, opt for a solution that automates routine tasks like feed updates and inventory management.

4. Implement Feed Management Best Practices

  • Regularly Update Your Feeds: Ensure your product feeds are refreshed frequently to reflect inventory changes, price updates, and any modifications to product details.
  • Monitor Feed Performance: Use analytics to track how your products are performing across different channels. Identify trends, such as top-performing products or channels, and adjust your strategy accordingly.
  • Test and Optimize: Continuously experiment with different aspects of your product data (e.g., titles, descriptions, images) to see what resonates best with your audience and leads to higher conversion rates.
  • Conduct Competitive Analysis: Regularly review your competitors’ product listings on key channels to identify trends and strategies that may be effective. This could include promotional tactics, use of specific keywords, or presentation styles. Understanding what works for competitors can offer valuable insights to refine your own product feed strategy.
  • Engage in Continuous Learning: Stay informed about the latest trends and best practices in e-commerce and product data management. Participating in webinars, following industry blogs, and joining professional groups can provide ongoing education and insights into how to manage your product feeds more effectively.

5. Stay Compliant and Up-to-Date

  • Keep Abreast of Channel Updates: Sales channels often update their feed requirements and algorithms. Stay informed about these changes to ensure your feeds remain compliant and optimized.
  • Adapt to Market Trends: Be responsive to shifts in consumer behavior and market trends. Update your product data to highlight relevant features or benefits that meet evolving customer needs.

Product Data Feed Management Tools and Services.

There are many companies who offer some form software that aids the potentially laborious process of product data management. Some only work for certain marketplaces, others are limited to certain ecommerce platforms like shopify or woocommerce.

Amongst them you should be able to find a suitable partner to manage your product data feed though.

Feedonomics (https://feedonomics.com/) offers a leading full-service data feed management platform that optimizes and syndicates product data across a wide range of digital marketing channels and marketplaces. 

Their service emphasizes improving feed quality for better ad performance and e-commerce success.

Adsmurai (https://www.adsmurai.com/) provides advanced marketing technology solutions with a focus on optimizing social media advertising campaigns. 

They offer tools for creative management, campaign automation, and performance analysis across platforms like Facebook, Instagram, and Pinterest.

FeedSpark (https://www.feedspark.com/) specializes in data feed optimization and management, helping businesses improve their online presence and sales through better product visibility across shopping channels and search engines.

ShoppingIQ (https://www.shoppingiq.com/) offers a technology platform geared towards optimizing e-commerce operations, particularly in managing and optimizing product feeds for shopping comparison engines and marketplaces to enhance ROI.

DataFeedWatch (https://www.datafeedwatch.com/) is a comprehensive data feed management tool designed to help merchants and agencies optimize and customize their product feeds for over 1000 shopping channels and marketplaces to improve campaign performance.

WakeupData (https://www.wakeupdata.com/) provides a powerful feed management platform that allows e-commerce businesses to transform, optimize, and automate their product data feeds to increase sales and performance across multiple marketing channels.

Channable (https://www.channable.com/) offers an e-commerce tool for feed management, PPC automation, and order synchronization, helping online retailers and marketers streamline their sales and advertising operations across various platforms.

Feedoptimise (https://www.feedoptimise.com/) provides services for managing and optimizing product feeds for e-commerce businesses, focusing on maximizing product visibility and performance across shopping channels and marketplaces.

SellerApp (https://www.sellerapp.com/) specializes in e-commerce analytics and intelligence, offering tools and services that help sellers optimize their presence and sales on platforms like Amazon with data-driven insights and strategies.

Scale Insights (https://scaleinsights.com/) is platform focused around Amazon PPC which helps their customers scale and automate their advertising campaigns on the mega successful ecomerce marketplace.

Arthy (https://www.getarthy.com/) is another Amazon focused tool. It’s broader than just feeds offering functionality around managing reviews, inventory etc.

Adverso (https://adverso.io/) is a platform to manage, optimize and track your Amazon campaigns smoothly with a solution designed for Amazon teams & agencies

ExportFeed (https://www.exportfeed.com/) specializes in creating and managing product feeds for e-commerce businesses, ensuring their products are listed across multiple shopping channels and marketplaces efficiently.

Lengow (https://www.lengow.com/) provides an e-commerce automation platform that helps merchants optimize their product listings and manage their sales across various online channels, including marketplaces, comparison shopping engines, and affiliate platforms.

Rithum (https://www.rithum.com/) came about from the combination of CommerceHub and ChannelAdvisor and claim to be a company providing end-to-end platform and network capabilities that create more durable, sustainable, e-commerce businesses to the leading brands, retailers, and suppliers of the world.

Baselinker (https://baselinker.com/) offers an integrated e-commerce platform that connects online stores with marketplaces, couriers, and sales support tools, automating sales processes and order management to increase efficiency.

Versafeed (https://www.versafeed.com/) provides a managed service for optimizing and managing product data feeds, focusing on enhancing product visibility and performance on search engines and shopping channels.

GoDataFeed (https://www.godatafeed.com/) offers a cloud-based feed management platform designed to simplify and automate the process of syndicating product data across a multitude of shopping channels, improving reach and efficiency.

AdNabu (https://www.adnabu.com/) specializes in Google Ads automation, offering software solutions that help e-commerce businesses optimize their Google Shopping campaigns for better performance and higher returns.

Relayter (https://www.relayter.com/) Simplify your marketing production for promotions and products. Automate creative work and streamline content workflows.

Adcore (https://www.adcore.com/technologies/feeditor/) provides a suite of marketing automation tools designed to help advertisers streamline their digital advertising efforts, with a focus on simplifying campaign management and optimization. Feeditor is there feed management tool.

Productsup (https://www.productsup.com/) offers a leading cloud-based platform for product content integration, syndication, and feed management, empowering businesses to manage and optimize their product data across various e-commerce channels.



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Advanced Google Ads Techniques To Master In 2024

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Advanced Google Ads Techniques To Master In 2024

We’re nearly halfway through 2024, and already we PPC heroes have experienced a plethora of changes to get our heads around. How can we cut through the noise and focus on the specific tactics that will make an impact for the better?

Today we’ll take a look at a few advanced Google Ads techniques tips and tricks to master in 2024 – everything from making account management easier to tailoring your messaging at scale, and making your campaigns as effective and efficient as possible.

1. Auto-apply (some) recommendations

Fighting those pesky ‘optimization score’ reminders can be time-consuming – especially when they’re not always applicable. With targets to hit and maintain for Google’s partnership and support, it’s important to keep our optimization scores high at 80% or above.

Google’s optimization recommendations are split into the following categories:

  • Ads and assets
  • Automated campaigns
  • Bidding and budgets
  • Keywords and targeting
  • Repairs
  • Measurement

Each of these will have a unique score that will affect your overall optimization total for each of your accounts. Repairs are usually critical fixes, while minor keyword tweaks may come further down the priority list. (You can dismiss recommendations if they’re irrelevant, but I recommend reading the details behind each of them before rejecting them.)

To save time on manual campaign management, you can ask Google to auto-apply some of these tweaks for you – with a thorough ‘auto-applied recommendations’  history as well as optional email alerts. 

I recommend adding these four as must-have auto-optimizations:

  1. Removing redundant keywords (keywords that have a close match within the same ad group and bidding strategy that performs better)
  2. Removing non-serving keywords (keywords with no impressions over a set period)*
  3. Updating keywords bids to meet ‘top of page’ bids etc. (You can still set an upper limit on this)
  4. Use optimized ad rotation (to show the best-performing ads more often instead of all ads within the same ad group equally, despite performance)

*As of June 2024, Google will automatically pause low-activity keywords: “Positive keywords in search ads campaigns are considered low-activity if they were created over 13 months ago and have zero impressions over the past 13 months.”

To opt-in to certain auto-applied recommendations:

  1. In your Google Ads account, click the Campaigns icon 
  2. Click Recommendations.

At the upper right-hand corner, click Auto-apply, and select which recommendations to auto-apply.

2. Drive personalization through audiences

One way to drive personalization via search ads is by leveraging Google’s audiences. While marketers of yesteryear used to rely on keywords and geotargeting, today Google has a multitude of interested audiences to exploit across search, performance max, display, video, and demand gen campaigns. Don’t forget, audiences can be applied with both the observation setting and the targeting setting. Consider adding audiences to the observation setting first, adjusting to targeting once you have sufficient data.

By applying the following audience types to your campaigns and ad groups, you can double down on efforts to reach your target audiences through search.

Custom audiences

Create your own custom audience based on signals such as interests, behaviors, website viewing history (by URL), and app history. Think competitor brands or products, industry-related websites and apps, and recent relevant Google searches.

You could use custom audiences to personalize your ad copy on campaigns where you’re targeting customers of your competitors. For example, by encouraging them to ‘switch’ to your brand, product, or service, rather than treating them like a first-time purchaser. You could focus on the benefits of your product or service over the one they currently have, rather than focusing your ad copy on educating the audience from scratch.

In-market audiences

In-market audiences are a must-have in 2024. Curated by Google, these audiences actively research a specific product or service and are actively considering their options ahead of purchasing. 

While there isn’t a master list of in-market audiences (because many of these are hidden!), head to the Audiences tab on your current Google Ads campaigns. Click “Edit Audience Segments”, then the Browse tab, and navigate to In-Market Audiences. You can look at all available groupings by industry, and add the most relevant ones to your campaigns. You can also use this function to type in keywords under the Search tab, and type in relevant keywords to find relevant in-market audience suggestions to apply.

Knowing these audiences are already convinced of the benefits of the general product or service you’re advertising, you can use your ad copy to highlight the USPs of your brand.

RLSAs

While the use of RLSAs (remarketing lists for search ads) has dropped since their arrival in 2013, they still have a place in an effective PPC strategy in 2024. By creating an RLSA, you can personalize your ad copy at scale.

The use of RLSAs is particularly applicable for brands with lengthier sales cycles, or longer customer consideration and comparison stages. Your brand could be 1 of 5 that a consumer is considering buying a hot tub from – it’s uncommon that a hot tub is an impulse purchase decision. A user may use Google to search multiple times for generic hot tub terms, and may whittle this down to certain brands based on their needs. Once a user who is actively looking for a hot tub has visited your website without converting, upon their next Google search, your ad may contain a coupon code, a complimentary gift item, or other differentiating ad copy to encourage them to purchase through your website.

It’s important with RLSAs to ensure that you have separate ad groups or campaigns. Also to separate RLSA audiences from other custom, in-market or demographic-based audiences.

Remember to test all new audiences by adding them as ‘observation’ audiences, before switching to the ‘targeting’ setting.

3. Harness your data

One of the more critical elements of a top-performing PPC campaign is data. You can have the best keywords, ad copy, and landing page in the world, but you need the right data to meet your goals.

A big data piece for 2024 is the perfection of conversion tracking, conversion events, and key events. With enhanced conversions also forcing their way to the fore, Google is no longer letting a lack of data confuse the attribution story.

At one time it was best practice to aim for a single conversion goal across all campaigns. In 2024, it’s important to measure a mixture of lighter conversion events too. For example, measuring PDF downloads and highly engaged video views on the path to a lead form submission. Or tracking customers who have abandoned their carts. Not only do these signals give you a clearer picture of the path to conversion, but these lighter goals can better guide Google’s machine learning and automated bidding strategy efforts.

Not only is conversion tracking crucial to success, but your conversion settings are key. Review the conversions list on your Google Ads account and check each goal for whether it’s a primary or secondary, or account default conversion setting. Having multiple account-default primary conversion goals will make it harder for Google to auto-optimize conversion-based bidding strategies. Choose one or two must-haves to keep as your primary conversion goal, and set the rest to secondary conversion goals.

4. Stop working on your Google Ads in isolation

One of the most valuable traits of a top-performing PPC manager is their knowledge of where PPC fits within the marketing funnel and wider marketing mix. Traditionally, PPC tactics have been assigned a bottom-of-funnel or lower-funnel position in the marketing mix. 

In 2024, we need to adapt our thinking. Google Ads is no longer a BOF-only strategy. In fact, Google Ads can generate upper-funnel, mid-funnel, and lower-funnel results with the right strategy, campaign type, and goal tracking in place. 

Not only that but Google Ads can support a multitude of cross-channel activities. You can use Google Ads to:

  • Drive brand awareness and consideration on YouTube and other video partner platforms
  • Capture brand demand generated from activity on social platforms such as Meta, TikTok, or Snapchat
  • Similarly, capture brand demand generated from offline or traditional channels such as TV advertising, billboards, or print media
  • Remarket to website traffic (from all sources) to generate conversions
  • Boost brand loyalty, cross-sell, and up-sell opportunities using current customer data

This is another reason why data-driven attribution is a must-have in 2024. Today, Google Ads can influence multiple customer touchpoints. Last-click attribution is no longer an effective, representative, or scientific way of measuring the success of Google Ads activity.

5. Perfect your exclusions

For peak efficiency, exclusions are a must-have throughout your account. Particularly with the increased push for automated campaigns and campaign management that we’re experiencing. 

It doesn’t matter if you’re only running search or performance max activity. Exclusions are almost always a part of an efficient campaign structure. The exclusions on your account might include negative keywords, specific audience exclusions (such as remarketing and already-converted audiences), brand exclusions, geotargeting exclusions, or placement exclusions.

Common negative keywords to consider may include:

  • Free
  • Jobs
  • Download
  • Cheap
  • How to
  • YouTube
  • Amazon
  • Facebook
  • Sample
  • Guide
  • Logo
  • Resource
  • DIY

Without exclusions, you may find your ads are appearing to the wrong audiences, next to questionable or harmful content, or even that your ads are being triggered by irrelevant search terms entirely. 

Summary 

In 2024, there is a lot of noise in PPC advertising. By getting to grips with the above fundamentals of a healthy Google Ads account – targeting, personalization, data, simpler campaign management techniques, and adding relevant exclusions – you’ll be able to successfully navigate the complexities of managing your accounts at an advanced level.



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Advertisers: How Netflix is Coming for You

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Someone watching Netflix on a TV on their wall

If you haven’t yet looked at Netflix as an outlet for your advertising budgets, you soon will.

Even if you haven’t, that the video-on-demand streaming platform is venturing ever deeper into ads as a revenue source won’t be news. If you have an individual or household subscription, you may well have been alerted to a change in your service, with Netflix switching you from your current, ad-free plan to a cheaper tier that will include commercial breaks.

As a marketer, that should have screamed opportunity, or at the very least it will have got you asking questions.

Netflix answered many of those at Upfront 2024, the company’s second presentation to current and potential advertisers. The event left us with little doubt about how far they’ve come and how much further they intend to go.

Advertisers How Netflix is Coming for You

End-to-End is the New Black for Netflix

The company already creates the content and owns the infrastructure on which it appears. Next up is the ad tech and sales side. This will allow it to provide a bespoke offering to those in our business, including ad commissioning, formatting, and targeting, all under one roof.

Netflix is already a player. In the next year (or two, or less) they intend to become a serious one.

Netflix’s Numbers are Impressive

A reported 40 million subscribers are now on the ad-supported plan. In those markets where the tier has already been rolled out, 40% of new sign-ups are plumping for the ad-added option.

Apparently over 50% of advertised-to viewers watch more than 20 hours per month. That’s a handy little figure for those holding the purse strings to have in their pockets.

Netflix Going after Google?

Perhaps not yet. Or at least not directly

The media giant has committed to competing for a greater share of your brand’s marketing budget. At this, however, stage its sights seem set on legacy media, rather than the Mountain View behemoth.

The supplementary Upfront material mentions “linear TV” several times, pointing out how favorably its own audiences compare.

Netflix viewers are supposedly twice as likely to respond to advertising, have a higher attention span, and have a higher household income than those taking their TV via the traditional format.

And in the near-to-medium term Google is going to be more of an ally than an opponent. This was their announcement:

What that means is from this summer you will be able to purchase Netflix inventory via Google’s Display & Video 360 programmatic platforms. Other buying options will include The Trade Desk and Magnite, all of whom join Netflix’s primary programmatic partner, Microsoft.

Bigger Things on the Horizon

Less loudly trumpeted by Google is that Netflix does not intend to outsource its advertising tech for long. It will be launching its own platform by the end of next year.

“Bringing our ad tech in-house will allow us to power the ads plan with the same level of excellence that’s made Netflix the leader in streaming technology today,” said Amy Reinhard, Netflix President of Advertising.

“We’re being incredibly strategic about how we present ads,” she continued, “because we want our members to have a phenomenal experience. We conduct deep consumer research to make sure we stay ahead of the competition, bringing opportunities that are better for members and better for brands.”

Netflix might not be part of your plans, but you’re very much part of their theirs.



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