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A Complete Guide To Cross-Channel Remarketing Campaigns

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In an ideal world, marketing would convert with just one touch. But this is the real world.

Whether it’s because they need more time to think about a purchase or their dog just started vomiting on the carpet, people abandon shopping carts all the time.

So, what do you do?

You’ve already optimized your campaigns for maximum brilliance, so you know your copy is on point, your design is perfect, and you’re targeting the right audience. But you’re still losing sales. What gives?

You need remarketing to maximize your results.

At first glance, it sounds like a cure-all. Of course, it’s not always so easy.

First of all, mobile devices like smartphones and tablets are everywhere. That means there are more things competing for eyes and attention spans are shorter than ever.

On top of that, media consumption has been increasingly multi-layered.

How do marketers and small businesses with correspondingly limited budgets give consumers a seamless experience across platforms?

Enter cross-channel remarketing.

What Is Cross-Channel Remarketing?

The keys to remarketing (i.e., what makes it work) are the twin foundations of cookies and tracking pixels.

Cookies are small pieces of data from a website that are stored on a visitor’s computer by a web browser.

The closely related tracking pixel, also known as a web beacon, is a transparent pixel-sized image that is embedded in webpages, emails, and banners to track website visits, impressions, and other statistics.

Cross-channel marketing uses these online activity trackers to go after audiences across a variety of devices and websites, providing a seamless experience and moving the target through the sales funnel.

For example, Allison’s cat won’t stop scratching her furniture. She reads on a blog how effective your anti-scratch spray is at protecting couches from claws.

Later that day, while using Facebook, she is shown a display ad for your product. She clicks on the ad and even goes so far as to add it to her shopping cart on your website, but she doesn’t complete the purchase.

That evening, she receives a marketing email with a discount code for the spray.

Via a successful cross-channel marketing strategy, different channels have worked in conjunction to create a clear brand impression for an already interested audience, which is more likely to drive a conversion.

Are Multi-Channel And Cross-Channel Remarketing The Same?

Don’t let the phrasing similarity confuse you. Multi-channel and cross-channel are not the same thing, even though they are very similar.

Multi-channel means you’re targeting audiences across channels, for example, a campaign that targets both Google Display and YouTube.

While you’re using different channels, they all work independently with no communication between them.

Cross-channel is the next level above, where these channels are connected. This allows you to track and record interactions and better facilitate the customer’s purchasing journey.

There’s also something called omnichannel marketing, which brings together digital and in-person touchpoints using all available channels, but let’s not overcomplicate things.

The Benefits Of Cross-Channel

There are several advantages to using cross-channel remarketing.

First, it lets you create and implement a more comprehensive and consistent message, which leads to more seamless brand impressions.

It breaks down silos between product, sales, and marketing, facilitating movement through the sales funnel while simultaneously building stronger connections.

And on top of this, it works. Cross-channel remarketing gives you measurable results, no matter what industry you’re in.

Developing Your Own Cross-Channel Remarketing Strategy

Like everything marketing, you don’t want to just wing it with your cross-channel strategy.

You need a carefully thought-out approach for creation and implementation that will help you get the results you need.

Let’s dive in:

1. Consider The Customer

This is Marketing 101. You can’t effectively sell anyone anything if you don’t understand the audience you’re trying to target.

But therein lies the further beauty of remarketing – you already know something about your audience.

Because they’ve already visited your website, searched for a solution like yours, or signed up for an email newsletter, you know they’re at least a little interested in what you offer.

Or, maybe you’re going after lookalike audiences, using data from sites like Google and Facebook to target specific prospects who have similarities to existing website visitors or customer lists.

Once you have identified the targets most likely to convert, take a closer look at them.

Developing a deeper understanding of your consumers, their needs and their behavior is vital to cross-channel remarketing.

2. Know Where Your Target Audience Is

To get the conversions you want, you need to go where your targets are.

For example, a surfboard company that exclusively advertises in Nebraska probably isn’t going to make many sales.

The same is true of digital marketing.

A cross-channel marketing campaign promoting a new first-person shooter video game is going to waste a lot of money promoting its product on sewing websites and knitting YouTube videos.

You need to identify which channels your consumers are interacting with.

What websites do they visit? Which mobile apps are they using? Which social media platforms are they on?

This last one is particularly important.

In 2021, Facebook had 2.89 billion monthly users.

YouTube had 2.29 billion; WhatsApp had 2.00 billion, and Instagram had 1.39 billion.

Even the fifteenth most popular social media site, Pinterest had 454 million monthly users.

That’s a big audience you can tap into.

And because most, if not all, these social sites are free to use, they earn their revenue through marketing and advertising.

That’s good news for marketers everywhere, because not only does it allow new avenues for reaching audiences, but it can also provide ample information you can mine to target with laser-like precision.

Facebook and LinkedIn both let you customize retargeting on their platforms to reach exactly who you wanted to.

3. Streamline Your Content

Now that you know exactly who your target consumer is and where they live in the digital world, it’s time to customize your campaigns to match their habits.

Analyze their online behavior for contextually relevant clues.

For example, if you sell flowerpots, you’ll probably want to advertise your courses on home, family, and lifestyle websites.

Or, you may want to place it near relevant products and services to help your audience form the connection between their interests (in this case gardening) and your ads.

How To Get Better Cross-Channel Remarketing Results

You’ve done it. You’ve identified your target consumer, created personas, tracked them down on the internet like a crazy ex, and optimized your content to speak directly to their needs.

But you’re still not getting the kind of results you think you should be. What gives?

Here are a few ways to improve your results across channels:

Use Offers To Drive Ad Clicks

The first rule of marketing is always to ask for a sale. Or download. Or email address. You get the point – you need a call to action (CTA). And a compelling one at that.

But sometimes that’s not enough. Sometimes you need to sweeten the pot a little.

Users are more likely to engage with an ad that contains a special deal they can redeem by clicking on it.

Just by creating more engaging ads, with better CTAs and/or special deals, you can improve your CTR and drive more conversions.

Use Fresh Creative

While there is something to be said for consistency in branding, people can become blind to your ad if they see the same creative in multiple places across the web, or even multiple times on your website over the course of their purchasing journey.

Keep them engaged by varying your ad units and formats, as well as swapping in new copy and design.

This will keep your campaign from going stale and can be done while maintaining your brand’s memorable attributes.

Measure Your Conversions

Your boss wants to know how your cross-channel remarketing campaign is working.

What are you going to tell her? “Gee, uh, I feel like it’s going really well,” probably isn’t going to cut it.

You need metrics, measurables, and deliverables.

Luckily, technology exists that can show you exactly what’s working and help you gain a better understanding of why.

Some of the most common tools digital marketers use include:

Conversion Pixels

Used by sites like Facebook, conversion pixels let you track the actions of users who visit a page or interact with an ad.

These let you retarget, build custom audiences, measure conversions, and optimize your campaigns.

Conversion Zones

Using location data from mobile devices, conversion zones use geofencing to identify and target customers.

They allow you to track visits from people who have seen or interacted with your ads, as well as identify conversion rates and cost per visit.

Website Cookies

Embedding small pieces of data on a visitor’s device lets you customize experiences for each user.

It can also provide a wealth of information about personal details (name, address, email, etc.), activities, and interests. This information can then be used for attribution, conversion reporting, and remarketing analysis.

Take A Holistic Approach

Cross-channel remarketing lets you create focused campaigns that effectively target the prospects you want, build a strong sense of brand identity, and connect with your customers in a more personalized and impactful way.

But, it’s important not to forget this is just one piece of a successful marketing mix.

Cross-channel remarketing should be used as a complementary tactic that builds upon advertising that creates awareness and drives consumers to your business or website in the first place.

But by this point, it should be clear: If you want more bang for your buck and a good return on investment, cross-channel remarketing should be part of your customer outreach program.


Featured Image: PopTika/Shutterstock

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What Are the Benefits of SEO? (And How to Get Started)

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What Are the Benefits of SEO? (And How to Get Started)

If you are a business owner, you may have heard about how vital search engine optimization (SEO) is. But how can it help fast-track your business’s growth, get more customers, and make a difference to your bottom line?

In more simple terms: Why do SEO? 

1. It increases your organic share of voice

There are an estimated 3.5 billion searches on Google each day. To tap into this audience, you’ll need to do SEO. 

One of the key benefits of SEO is increasing your organic share of voice (SOV). More organic SOV means more traffic, leads, and revenue for your business.

It also means more market share in your industry. We can see from the graph below that there is a strong relationship between SOV and market share

Relationship between SOV and market share graph

At Ahrefs, we calculate organic SOV by dividing the traffic to the site by the total search traffic for all keywords.

In other words, if you only track one keyword and the top 10 positions are occupied by pages of your website, your SOV is 100%.

So how can you measure organic SOV?

We first need to create a new project in Ahrefs’ Rank Tracker and add our keywords for the website we want to track.

How to add keywords in Ahrefs' Rank Tracker, via Ahrefs' Rank Tracker

Once you have added a new project and added your keywords, you can go to the dashboard and check your SOV.

It should look something like this:

SOV screenshot, via Ahrefs' Rank Tracker

If you click through the SOV on the dashboard, you can look at your competitor’s SOV compared to your SOV.

SOV vs. competitors screenshot, via Ahrefs' Rank Tracker

If no competitors are showing in your dashboard, you can change that by: 

  • Going into Settings.
  • Clicking on the Competitors tab.
  • Clicking on + Add competitor.

Enter your competitors manually or press the + to add them from the list below that shows the keyword intersection.

Adding competitors via settings menu, via Ahrefs' Rank Tracker

Once you are happy, click the Save button and return to the dashboard. You should now be able to compare your competitor’s SOV against your website’s SOV. 

Recommendation

Check out Michal Pecánek’s article on SOV to get a detailed guide on how to measure SOV.

2. It’s less intrusive than other types of marketing

Intrusive marketing is annoying.

It may seem obvious. But when our lives are full of adverts, cold calls, and emails from random people trying to sell you their products all the time, it’s very advantageous to be an inbound marketing channel

Intrusive outreach example, via Linkedin.com
An intrusive marketing example sent to me from LinkedIn.

SEO targets people who are actively searching for your services or products. 

Because of this, it’s excellent at converting—all you need to do is focus on what they are searching for.

You can find what your customers are searching for using Ahrefs’ Keywords Explorer.

Enter a relevant topic and go to the Matching terms report. Here, you’ll see many topics your customers are searching for, which you can target.

Matching terms report example, via Ahrefs' Keywords Explorer

You can search, discover, and analyze keywords using our very own Ahrefs’ Keywords Explorer.

SEO is not just for Christmas.

In all, 45.6% of SEOs say SEO takes about three to six months. It may seem like a long time for the channel to work, but SEO is a long-term marketing channel where growth typically compounds over time. In other words, if you put the time and effort into SEO, the results will likely be well worth it. 

Looking at Ahrefs’ organic traffic graph, most of our rapid growth occurred in the last year or so when our traffic started to compound. 

Ahrefs.com organic traffic performance

Google’s algorithm updates mean that your website’s traffic will fluctuate. But as you can see from the graph, it’s a positive trend in the long term.

Over time, you should be able to rely on SEO to bring in a constant stream of traffic to your site. 

When we asked ~4,300 SEOs how long SEO takes, they gave a variety of responses. But only 16.2% of SEOs said that SEO takes between one and three months.

Pie chart showing percentage breakdown of SEOs responses to how long SEO takes

I agree with the majority of SEOs here. But I would add a qualifier—that it depends on the type of website you are working on.

For example, if you set up a brand-new website, it will have little to no authority. This is because it will have no links pointing to it and will probably have minimal content on the site. 

These elements are just some indicators or ways in which Google judges your website’s authority and decides which top results should be on its SERPs.

Recommendation

If you are improving the SEO of a website that’s been around for a few years, then the SEO will likely take effect faster. This is based on my experience, but you may get different results with your website.

Unlike paying for PPC, organic search traffic is free. 

If Ahrefs used PPC to pay for its organic traffic, Ahrefs’ Site Explorer estimates it would cost an eye-watering $2.3 million per month or $27.6 million per year.

Monetary value of Ahrefs' organic traffic, via Ahrefs' Site Explorer

You can see from this example why improving SEO and increasing your organic traffic can be a highly valuable investment for your business.

Getting started with SEO doesn’t always mean you have to spend a lot, either. If you are willing to learn about SEO basics, you can do a lot of the work yourself to bring costs down.

Recommendation

When it comes to tools, you don’t have to spend a lot when you are starting out. You can use Ahrefs Webmaster Tools for auditing your site and our free SEO tools to optimize it further.

It’s always on—24/7

Unlike paid marketing, SEO is always on. It continues to work for you while you are asleep. 

You’ll get more overall value from SEO than other marketing channels. It doesn’t cost any extra to have it running all the time.

Another benefit is that once your website is established with good rankings, SEO will maintain them over time and drive consistent traffic to your website. 

The only thing that can stop this is if there is a serious technical issue with your site or you have fallen foul of Google’s search guidelines

Reduce your dependency on PPC 

It’s easy for a business to rely on pay-per-click (PPC) marketing, but it can be expensive to maintain this marketing strategy. 

SEO can help you change this.

Once you have some important keywords ranking number #1 on Google, you can consider turning off some of your PPC marketing, which could result in significant savings for your business.

5. It improves user experience

Many people have high expectations for websites these days. They expect them to be clear, intuitive, and lightning-fast. 

When websites don’t work as people expect, they get frustrated. And if they have a bad experience, this can create a negative perception of the brand. 

To do well in SEO, you’ll need to provide your visitors with the best possible user experience. 

But how can you optimize for user experience in SEO?

SEOs typically divide user experience issues into three categories: 

  • Site speed
  • Core Web Vitals
  • On-site optimization

Let’s take a closer look.

Site speed

Site speed is one of the most critical factors for your visitors. If your website is slow to use, visitors will likely leave your site and probably not return.

A few years ago, Google tested 900,000 websites worldwide. It reported that 53% of people would leave a website if it took three seconds or more to load.

To test your site speed, you can use a tool like webpagespeedtest.org. Let’s take a look at Ahrefs speed metrics using this tool.

Ahrefs' speed performance

We can see above that the speed index is under three seconds for Ahrefs. If your website loads in more than three seconds, then you may want to consider speeding up your website. 

Core Web Vitals

Core Web Vitals are Google’s quality signals it introduced to quantify the user experience of your website. 

They are:

  • Largest Contentful Paint (LCP) – For load performance.
  • First Input Delay (FID) – For visual stability.
  • Cumulative Layout Shift (CLS) – For interactivity.

Here’s what Google classifies as good and bad scores for these metrics.

Good Needs improvement Poor
LCP <=2.5s <=4s >4s
FID <=100ms <=300ms >300ms
CLS <=0.1 <=0.25 >0.25

Defining metrics for user experience is a benefit, as website owners can know exactly how their websites perform against Google’s expectations. 

Monitoring Core Web Vitals and site performance may sound technical, but you can keep an eye on them using Ahrefs’ Site Audit

For example, here’s a screenshot from the Performance dashboard highlighting two issues with CLS and LCP. 

Pages with poor CLS and poor LCP, via Ahrefs' Site Audit

As you can see from the above, Site Audit automatically identifies all low-performing pages for you.

On-page optimization

On-page optimization is another area of SEO that can help benefit your website. With on-page optimization, SEOs critically examine your website and audit it for any issues that may impact the user experience.

A good example of on-page optimization is adding subheadings, or heading tags, to your articles. Adding subheadings makes your content easier to read by establishing a visual hierarchy.

Subheadings improve readability by creating visual hierarchy

On-page optimization is less quantifiable than Core Web Vitals, but spending time on it will pay dividends for your website in the long run.

Ahrefs’ Site Audit can monitor headings, image alt text, internal linking, and other on-page optimization factors.

Here’s an example of a scheduled report you can get for heading optimization opportunities.

Heading optimization opportunities, via Ahrefs' Site Audit

You can use this report to identify many improvement opportunities for your website.

6. It puts your store online

If your business has a physical store, you can add it to a Google Business Profile for free.

Google My Business local listing example for Google San Francisco

Adding your business to Google’s business listings means you will appear on Google Maps when someone searches for your business or related keywords.

It’s a great way to highlight your business locally. For some businesses focused on local trade, this listing can be one of their most crucial organic search assets.

It also gives you a helpful way to communicate your business hours and opening times to your customers—something they will appreciate.

By having a solid organic presence and utilizing tools such as Google Business Profile, you can be sure that your online business will pick up sales even when you can’t open your physical store. 

So how do you set up your own Google Business Profile listing?

Setting up a Google Business Profile is straightforward and a three-step process.

  1. Claim your business profile 
  2. Add your business hours and details 
  3. Manage your profile, share any business updates, and respond to customer reviews

Once you have done this, you can monitor your business profile’s performance with the built-in analytics.

GMB analytics, via Google My Business

Using a Google Business Profile allows you to discover how people are searching for your website and helps you to understand how your business connects with customers online.

Building trust with customers is just as important online as it is offline. You wouldn’t buy something from a physical shop if the shop was run-down and the service was poor. 

The same applies to websites.

Your website should be fully operational and perform well in search engines. It should be secure and provide a great user experience to your customers. 

Having good SEO on your website shows you’re an authority in your industry. It shows you have the information and expertise customers are looking for.

It also means searchers will click on your website in the results because it is more prominent than your competitors—you will get the customers, and they won’t. 

The bottom line here is that by improving your website’s SEO, more visitors will trust your brand, which will drive more traffic and sales.

Learn more

Now you know the key benefits of SEO, you may want to start learning about it in more detail.

I’ve collected some helpful resources below to help you get started, so you can learn about SEO and start to reap the benefits:

Got more questions? Ping me on Twitter. 🙂



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How To Get More Traffic By Fixing Keyword Cannibalizations

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How To Get More Traffic By Fixing Keyword Cannibalizations

This post was sponsored by DinoRANK. The opinions expressed in this article are the sponsor’s own.

Google is a great source of qualified and recurring traffic for your business – that’s a fact.

Many people say that the key to SEO success is to establish yourself as an authoritative source for all the keywords in your industry, even niche keywords.

Unfortunately, your competition is doing the same thing. In some cases, you may even be competing with yourself.

Everyone is creating the same content to rank high on Google. So, you need to set yourself apart.

Your competition may be using the same niche keywords as you, but are they optimizing their domain’s SEO by cleaning up cannibalized content and keyword cannibalization?

They may not be; so, this is a great way to propel your website to the top of Google.

What Is Keyword Cannibalization In SEO?

As you may know, sometimes two or more URLs on the same domain may rank for the same keyword or group of keywords.

When this happens, Google does not know which piece of content to show on search engine results pages (SERPs).

When these URLs compete for the same search terms, it is called SEO cannibalization.

How Cleaning Up Cannibalization Can Instantly Boost Your Rankings

When you and your competition are ranking for the same keywords, yet your position on SERPs is lower, you may have a cannibalization issue.

If your content is cannibalizing itself, you not only have to fight your competitors for a top position – you also have to fight your own pages.

There’s enough competition out there without having it at home, right?

Cannibalization is a detrimental factor when URLs compete with each other. They can even harm your domain authority if there are too many of them, especially if you haven’t told Google that there is a clear difference between two similar pieces of content.

As you can see, cannibalizations have a negative influence on your domain’s SEO.

To solve the cannibalization problem, we must first know how to find them.

How To Find Cannibalization On Your Website

There are different ways to find cannibalization on your domain:

  • The Manual Way
  • The Easy Way

How To Find Cannibalized Keywords By Hand

There are two ways to locate content and keyword cannibalization without using a tool:

  1. Use a rank tracker or Google Search Console to see which positions your pages are ranking in the search results, as well as the keywords they are ranking for; then, find matching URLs for the same keywords.
  2. Review your site’s content manually to see if there are several pages that address the same topic or include the same keywords. Then, go to Google and search for that keyword you suspect you are cannibalizing and check if you really do it or not; this can also help you prevent it from happening.

How To Locate Keyword Cannibalization With A Single Click

Using DinoRANK, you can simply click one button and instantly see all your cannibalized content.

All you’ll need to do is create a project in the tool, and sync it with your Google Analytics and Google Search Console account. DinoRANK does the rest.

Screenshot from DinoRANK.com, January 2023

See what content is cannibalized on your website now →

Now, once you have located all the cannibalizations that affect your website, what decision should you make? 

What Is The Best Way To Fix Cannibalization?

Once you have found the cannibalizations on your website, you can take these steps to solve the problem:

  • Join or merge two URLs into one.
  • Make a 301 redirect.
  • Make a shift in focus to one of the two contents and de-optimize or optimize for the word that it cannibalizes.
  • Place a canonical tag in one of the two URLs.
  • Remove one of the two contents if you consider it thin content or duplicate content.

How Do I Pick The Best Method?

What analysis should you do when facing cannibalization to perform the most optimal action?

Let’s say that you have 2 URLs of the same domain that are positioned for the same keyword; 1 URL is in position 5, and the other URL is in position 7 on the SERPs.

In this case, you should:

  1. Check the content of both pages to see if they are addressing the same topic or include the same keywords. If so, they are probably competing with each other and causing cannibalization.
  2. Review the page authority of each page, as measured by the number of inbound links, quality of links, site structure, etc. The page with higher authority will likely perform better in search results.
  3. Check the traffic received by each page to see which one is receiving more visits, and analyze which URL is responding better to the search intention of that or those keywords.
  4. Check the conversion rates of each page to see which is generating more sales or conversion actions.

Once the analysis is done, you will have enough elements to recognize what action you should take in each cannibalization.

Still not sure?

Don’t worry. DinoRANK will show you recommendations on how to proceed, depending on the case.

How To Get More Traffic By Fixing Keyword Cannibalizations Quickly &#038; EffectivelyScreenshot from DinoRANK.com, January 2023

Usually, content is consolidated into one of the two cannibalized URLs (the one with higher authority or higher traffic), and the discarded URL should become a 301 redirect.

The impact of this repair is usually positive in a very high number of cases. 

Although if both contents fulfill their function (for example, one URL belongs to the product card and the other to a blog post), a better option would be to optimize or de-optimize the content as appropriate or choose to implement a canonical tag to one of the URLs to indicate to search engines which is the main page.

In any case, it is important to continuously monitor the performance of the pages and make adjustments if necessary to avoid cannibalization in the future; with DinoRANK you will have this under control.

How To Optimize Or De-Optimize Content That Is Cannibalizing

Search engines use algorithms to determine the relevance of a web page for a given search query, and one of the ways they do this is by identifying the keywords that appear most frequently on a page, relative to the keywords that appear on other similar pages.

Before optimizing or de-optimizing one of the two contents, it’s important to know all the keywords for each URL being cannibalized.

Then, you’ll need to analyze their semantic content with TF*IDF analysis.

So, analyzing a URL whose content you want to optimize/promote for a specific keyword with TF*IDF will allow you to understand which keywords are relevant to that content.

How To Get More Traffic By Fixing Keyword Cannibalizations Quickly &#038; EffectivelyScreenshot from DinoRANK.com, January 2023

Expanding and semantically optimizing content that is already ranking highly, whether it is cannibalizing or not, is one of the best ways to gain more relevance for those terms that only received impressions or a few clicks. This is because you are now providing a greater semantic richness to that content.

With DinoRANK, you can use TF*IDF analysis on already published URLs to see how to optimize them.

You can also use this feature when you want to create new content based on a keyword or a group of keywords you want to rank for.

How To Get More Traffic By Fixing Keyword Cannibalizations Quickly &#038; EffectivelyScreenshot from DinoRANK.com, January 2023

DinoRANK arranges the information visually, separating the graph into three filter layers: one keyword, two keywords, and three keywords.

How To Get More Traffic By Fixing Keyword Cannibalizations Quickly &#038; EffectivelyScreenshot from DinoRANK.com, January 2023

In addition to the recommendations, you will also be able to quickly see the header structure used by your most direct competitors in Google’s Top 10.

In a very short time, you’ll discover opportunities and content ideas with an optimal heading structure, including the related semantic keywords needed to rank.

If, in addition, this semantic content extension is complemented by some internal links to that optimized URL, and you do it with anchor text of the primary keyword or exact semantic keywords, you will strengthen the authority and the typicality of that URL you want to promote.

With internal links, you derive a greater semantic context and strengthen the authority of that page already optimized, thanks to the semantic prominence analysis TF*IDF.

If you want to use these features to work the SEO of your projects in a simple but effective way, you can try DinoRANK.

All the SEO your website needs can be found in DinoRANK.



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Microsoft Announces ChatGPT Capabilities Coming To Bing

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Microsoft Announces ChatGPT Capabilities Coming To Bing

Microsoft announced today that it is bringing cutting-edge AI capabilities to its Bing search engine, with the addition of a new ChatGPT-like feature.

Microsoft revealed its plans for integrating ChatGPT at a private event held at its Redmond headquarters today, which centered around its partnership with OpenAI.

Unlike recent virtual events, this particular press conference was held in person and not broadcast online.

During the event, Microsoft CEO Satya Nadella highlighted the significance of this new feature and how it will revolutionize the way people interact with search engines.

“I think this technology is going to reshape pretty much every software category,” says Nadella.

Nadella proclaimed, “The race starts today,” and Microsoft is going to “move and move fast.”

The event attendees were given a sneak peek at the latest search experience, which Microsoft refers to as “your AI-powered copilot for the web.”

This new experience combines the all-new Bing search engine and Edge web browser, which are designed to complement each other.

Nadella explained that the new Bing would provide direct answers to questions and encourage users to be more creative.

He also stated that the current search experience is not working as efficiently as it should be, as 40% of the time, people click on search links and then immediately click back.

This clearly indicates that the search experience needs to be updated and improved. Nadella claims that the search engine user experience hasn’t changed in 20 years, and it’s time for Microsoft to adapt.

Introducing The New Bing

The new Bing is powered by a next-generation language model from OpenAI, which has been specifically customized for search purposes. It’s even more powerful than the ChatGPT model.

Microsoft has implemented a new way of working with OpenAI called the “prometheus model,” which enhances the relevancy of answers, annotates them, keeps them up to date, and more.

The search index has also been improved by applying the AI model to the core search algorithm, which Nadella calls the largest jump in relevance ever.

It runs on a new user experience with an expanded search box that accepts up to 1,000 characters. Examples shared during the event look exactly like recent leaks.

The new Bing includes a chatbot that behaves similarly to ChatGPT, allowing users to interact with Bing in a natural language.

Bing’s new ChatGPT-like feature will take it a step further by allowing users to have an actual conversation with the search engine, with the ability to follow up on previous questions and provide more context for their search.

The new Bing is now available for a limited preview on desktop, and anyone can try it out by visiting Bing.com and performing sample searches.

You can also sign up to be notified when it becomes more widely available.

The preview will be expanded to millions of users in the near future, and a mobile version will be available soon.

The New Edge Browser

The chat interface Microsoft demonstrated in Bing is available as a sidebar feature in Edge, allowing users to access it without navigating to the Bing website. The interface can run alongside any webpage and interact with it.

During a demonstration, the AI assistant in Edge could summarize a 15-page PDF with one click and even translate a code snippet from Stack Overflow into another programming language.

Another benefit of the Edge browser’s “AI co-pilot” is having it complete tasks for you, such as filling out forms and writing emails.

In Summary

Microsoft has made a substantial leap in search engine technology by integrating a ChatGPT-like feature in its Bing search engine.

The new Bing is powered by a next-generation language model from OpenAI, which takes key learnings and advancements from ChatGPT and GPT-3.5.

Bing with the AI co-pilot is now available for a limited preview on desktop, and a mobile version will be available soon.

Additionally, the chat interface will be available as a sidebar feature in the new Edge browser, which has the ability to summarize information, translate code, and even complete tasks.


Source: Microsoft

Featured Image: Poetra.RH/Shutterstock



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