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The new YMYL guidelines and what this means for marketers

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The new YMYL guidelines and what this means for marketers

30-second summary:

  • Your money or your life (YMYL) guidance has been updated to give more clarity on what Google is looking for within its quality rater guidelines
  • Focusing on reputation, both of the person creating the main content and the website hosting the main content, is key
  • YMYL trust isn’t just built on-site, off-site digital PR and link acquisition can also play a key role in building trust
  • Google also helped to clarify which websites/content might fall into the YMYL categories and how this is defined
  • E-A-T continues to play an important role across the board, alongside matching user intent and purpose and creating great, reputable content for users

In late July, Google updated its Page Quality Rater Guidelines. It does this from time to time to reinforce the key principles that it looks for when evaluating the quality of a page. While Google has held the concept of expertise, authority and trust close to the center of these guidelines for a long time, one of the major changes or updates was related to the definition of β€œYour Money or Your Life” websites. There was also more insight into how these pages are rated, which is ideal for anyone working in these sectors looking to better understand how Google rates their websites.

The concept of Google having very high Page Quality rating guidelines for β€˜Your Money or Your Life’ (YMYL) websites isn’t new, but the definition of what falls into this category has changed. Previously the definition covered β€œpages (which) could potentially impact the future happiness, health, financial stability, or safety of users.” This has been updated to cover β€œpages (which) have a high risk of harm because content about these topics could significantly impact the health, financial stability, or safety of people, or the welfare or well-being of society.” This is a much broader scope of websites with potentially a much more significant impact.

As such, for many SEOs this means re-examining the guidance to ensure that our websites are ready for potentially enhanced scrutiny.

So what are the new guidelines and what does it mean?

The new guidelines for YMYL go much further than just the definition update above. They actually go into detail around how a particular topic could and couldn’t fall into the YMYL categorization, Google has even put it in a handy table for us so we can clearly understand:

Google Search Quality Evaluator Guidelines - YMYL

Source: Google Search Quality Evaluator Guidelines

It’s also not just YMYL categories that have seen the updates, but many elements that go into rating YMYL pages. Along with enhancements to key E-A-T definitions and what Google is looking for, we can also see key updates to sections that focus on β€œlow-quality pages” or what we should try to avoid. As marketers, we’ve never had so much information available to us about what Google is looking for in a quality website. This means that Google is likely to be getting very serious about its Page Quality Rater Guidelines and as SEOs, we should be too.

Content is as important as ever

Content will already be at the forefront of many SEO minds given that Google’s β€œHelpful Content” update has already started rolling out. Additionally, the updates to the YMYL guidance have demonstrated that your on-site content is a key contributor to how the pages are evaluated for expertise, quality, and authority.

Google highlights in section 4.2 that the β€œquality of the MC is one of the most important criteria in Page Quality rating.” So we know that the main content on the website is something Google is looking at with close scrutiny, especially if your website falls into that YMYL category. Having a reasonable amount of good quality main content plays a key role in this, but so do the page’s functionality and features. Don’t just rest at making sure your content is great, ensure that any features on the website such as calculators, checkouts, and interactivity are also created to a high standard.

Content that falls into YMYL sectors is, of course, held here to a higher standard. Google gives the example that, β€œhigh E-A-T medical advice or information should be written or produced in a professional style and should be edited, reviewed and updated, on a regular basis.”

If you find yourself in a YMYL category, then regularly updating, reviewing, and editing your content to ensure that it’s up to date will play a role here.

Enhancing key E-A-T signals

For most businesses refreshing your β€˜About Us’ page might seem like the most unimportant task, but when you are trying to tell users about who you are, showcase your expertise and give users that sense of trust and security, this can actually be one of the most important elements of your website. In section 2.5.3 of the guidelines, Google highlights that this can be one area of your website where raters go to find information about who owns the site, which can be a key element of establishing a good reputation.

Your reviews also fall into this category and that’s not just reviews on your own website, but also reviews on external sources. In fact – the word β€œreviews” is mentioned 66 times in the guidelines alone. While reviews on your own website are important and it’s definitely worth promoting these, one tip I picked up from the guidelines (section 2.6.4) is to do a quick reputation search. You can then evaluate if there are any other external website reviews or reputation signals that you need to be aware of. You can do this by using a negative site search i.e. for Google you would use [google -site:google.com] which would search for the term β€œGoogle” on all sites except google.com. Doing this for your business can help identify how others may view your reputation.

Reputation matters

Two of the five most important factors in Page Quality Rating relate to reputation and information; that is, information about who is responsible for the main content and the reputation of that person and the website itself..-We knew from the Medic Update that authoring and author profiles have grown in importance, and as the guidelines now turn to focus on the reputation of both the websites and the authors, this has become an even more important facet of showcasing your expertise and authority.

In sections 2.6 and 2.6.1 of the updated guidelines, Google talks about reputation research around both the user and the website which has provided the main content. It also talks about the type of reputation information that is available and how applicable it is within certain industries, for example, how applicable product reviews would be in the finance sector. It’s clear that building strong reputation information that is relevant to your brand/industry would add value here.

Finally, for websites that are smaller or perhaps don’t have a huge amount of visible reputation information, Google does state that β€œthis is not indicative of positive or negative reputation… for these smaller businesses and organizations, lack of reputation should not be considered an indication of low page quality.”

Trust is built on-site and off-site

Trust and authority are two of the key elements which go into rating a page’s quality and these are key for great YMYL. However, this doesn’t just come down to content and updates on the site, it’s also very much about what is available off-site. Digital PR has seen unprecedented growth in recent years as a great way of growing a website’s reputation as well as building high-quality, authoritative backlinks back to a website.

Whether it’s looking for reputation information or key signals about your brand, one of the biggest places people are searching is on websites that aren’t yours. That’s where digital PR can have the biggest impact on improving your reputation, expertise, and overall authority. Digital PR can help to build your website and your author reputation by sharing thought leadership or data expertise. This is a great way to build up these core YMYL factors while also gaining great coverage for your brand.

Keeping the user in mind

Regardless of whether you are looking to devise a digital PR strategy, improve your on-site content or make changes to the structure of your website, with the new guideline updates and YMYL changes, it’s clear that Google wants to see and understand the reputation of your website and its content creators.

Keeping these elements and the user in mind will help to ensure that you’re creating a great user experience that naturally demonstrates expertise, authority, trust, and any other signals that Google is looking for. As Google continues to improve and update its guidelines, this will become more important than ever.


Amanda Walls is the founder and Director of Cedarwood Digital, an award-winning Digital Marketing agency specializing in SEO, PPC, and Digital PR.

With 12 years of Digital Marketing experience under her belt, Amanda founded the business six years ago which was recently named the UK Small Ecommerce Agency of the year in 2021.

An expert in all things digital, Amanda has worked as a trainer for Google’s Digital Garage in the North West and has delivered digital marketing training to thousands of marketers across the region.

Subscribe to theΒ Search Engine Watch newsletterΒ for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us onΒ LinkedInΒ andΒ Twitter.



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4 Ways To Try The New Model From Mistral AI

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4 Ways To Try The New Model From Mistral AI

In a significant leap in large language model (LLM) development, Mistral AI announced the release of its newest model, Mixtral-8x7B.

What Is Mixtral-8x7B?

Mixtral-8x7B from Mistral AI is a Mixture of Experts (MoE) model designed to enhance how machines understand and generate text.

Imagine it as a team of specialized experts, each skilled in a different area, working together to handle various types of information and tasks.

A report published in June reportedly shed light on the intricacies of OpenAI’s GPT-4, highlighting that it employs a similar approach to MoE, utilizing 16 experts, each with around 111 billion parameters, and routes two experts per forward pass to optimize costs.

This approach allows the model to manage diverse and complex data efficiently, making it helpful in creating content, engaging in conversations, or translating languages.

Mixtral-8x7B Performance Metrics

Mistral AI’s new model, Mixtral-8x7B, represents a significant step forward from its previous model, Mistral-7B-v0.1.

It’s designed to understand better and create text, a key feature for anyone looking to use AI for writing or communication tasks.

This latest addition to the Mistral family promises to revolutionize the AI landscape with its enhanced performance metrics, as shared by OpenCompass.

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

What makes Mixtral-8x7B stand out is not just its improvement over Mistral AI’s previous version, but the way it measures up to models like Llama2-70B and Qwen-72B.

mixtral-8x7b performance metrics compared to llama 2 open source ai modelsmixtral-8x7b performance metrics compared to llama 2 open source ai models

It’s like having an assistant who can understand complex ideas and express them clearly.

One of the key strengths of the Mixtral-8x7B is its ability to handle specialized tasks.

For example, it performed exceptionally well in specific tests designed to evaluate AI models, indicating that it’s good at general text understanding and generation and excels in more niche areas.

This makes it a valuable tool for marketing professionals and SEO experts who need AI that can adapt to different content and technical requirements.

The Mixtral-8x7B’s ability to deal with complex math and coding problems also suggests it can be a helpful ally for those working in more technical aspects of SEO, where understanding and solving algorithmic challenges are crucial.

This new model could become a versatile and intelligent partner for a wide range of digital content and strategy needs.

How To Try Mixtral-8x7B: 4 Demos

You can experiment with Mistral AI’s new model, Mixtral-8x7B, to see how it responds to queries and how it performs compared to other open-source models and OpenAI’s GPT-4.

Please note that, like all generative AI content, platforms running this new model may produce inaccurate information or otherwise unintended results.

User feedback for new models like this one will help companies like Mistral AI improve future versions and models.

1. Perplexity Labs Playground

In Perplexity Labs, you can try Mixtral-8x7B along with Meta AI’s Llama 2, Mistral-7b, and Perplexity’s new online LLMs.

In this example, I ask about the model itself and notice that new instructions are added after the initial response to extend the generated content about my query.

mixtral-8x7b perplexity labs playgroundScreenshot from Perplexity, December 2023mixtral-8x7b perplexity labs playground

While the answer looks correct, it begins to repeat itself.

mixtral-8x7b errorsScreenshot from Perplexity Labs, December 2023mixtral-8x7b errors

The model did provide an over 600-word answer to the question, β€œWhat is SEO?”

Again, additional instructions appear as β€œheaders” to seemingly ensure a comprehensive answer.

what is seo by mixtral-8x7bScreenshot from Perplexity Labs, December 2023what is seo by mixtral-8x7b

2. Poe

Poe hosts bots for popular LLMs, including OpenAI’s GPT-4 and DALLΒ·E 3, Meta AI’s Llama 2 and Code Llama, Google’s PaLM 2, Anthropic’s Claude-instant and Claude 2, and StableDiffusionXL.

These bots cover a wide spectrum of capabilities, including text, image, and code generation.

The Mixtral-8x7B-Chat bot is operated by Fireworks AI.

poe bot for mixtral-8x7b firebaseScreenshot from Poe, December 2023poe bot for mixtral-8x7b firebase

It’s worth noting that the Fireworks page specifies it is an β€œunofficial implementation” that was fine-tuned for chat.

When asked what the best backlinks for SEO are, it provided a valid answer.

mixtral-8x7b poe best backlinks responseScreenshot from Poe, December 2023mixtral-8x7b poe best backlinks response

Compare this to the response offered by Google Bard.

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AIMixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AIScreenshot from Google Bard, December 2023Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

3. Vercel

Vercel offers a demo of Mixtral-8x7B that allows users to compare responses from popular Anthropic, Cohere, Meta AI, and OpenAI models.

vercel mixtral-8x7b demo compare gpt-4Screenshot from Vercel, December 2023vercel mixtral-8x7b demo compare gpt-4

It offers an interesting perspective on how each model interprets and responds to user questions.

mixtral-8x7b vs cohere on best resources for learning seoScreenshot from Vercel, December 2023mixtral-8x7b vs cohere on best resources for learning seo

Like many LLMs, it does occasionally hallucinate.

mixtral-8x7b hallucinationsScreenshot from Vercel, December 2023mixtral-8x7b hallucinations

4. Replicate

The mixtral-8x7b-32 demo on Replicate is based on this source code. It is also noted in the README that β€œInference is quite inefficient.”

Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AIScreenshot from Replicate, December 2023Mixtral-8x7B: 4 Ways To Try The New Model From Mistral AI

In the example above, Mixtral-8x7B describes itself as a game.

Conclusion

Mistral AI’s latest release sets a new benchmark in the AI field, offering enhanced performance and versatility. But like many LLMs, it can provide inaccurate and unexpected answers.

As AI continues to evolve, models like the Mixtral-8x7B could become integral in shaping advanced AI tools for marketing and business.


Featured image: T. Schneider/Shutterstock



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OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

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OpenAI Investigates 'Lazy' GPT-4 Complaints On Google Reviews, X

OpenAI, the company that launched ChatGPT a little over a year ago, has recently taken to social media to address concerns regarding the β€œlazy” performance of GPT-4 on social media and Google Reviews.

Screenshot from X, December 2023OpenAI Investigates ‘Lazy’ GPT-4 Complaints On Google Reviews, X

This move comes after growing user feedback online, which even includes a one-star review on the company’s Google Reviews.

OpenAI Gives Insight Into Training Chat Models, Performance Evaluations, And A/B Testing

OpenAI, through its @ChatGPTapp Twitter account, detailed the complexities involved in training chat models.

chatgpt openai a/b testingScreenshot from X, December 2023chatgpt openai a/b testing

The organization highlighted that the process is not a β€œclean industrial process” and that variations in training runs can lead to noticeable differences in the AI’s personality, creative style, and political bias.

Thorough AI model testing includes offline evaluation metrics and online A/B tests. The final decision to release a new model is based on a data-driven approach to improve the β€œreal” user experience.

OpenAI’s Google Review Score Affected By GPT-4 Performance, Billing Issues

This explanation comes after weeks of user feedback about GPT-4 becoming worse on social media networks like X.

Complaints also appeared in OpenAI’s community forums.

openai community forums gpt-4 user feedbackScreenshot from OpenAI, December 2023openai community forums gpt-4 user feedback

The experience led one user to leave a one-star rating for OpenAI via Google Reviews. Other complaints regarded accounts, billing, and the artificial nature of AI.

openai google reviews star rating Screenshot from Google Reviews, December 2023openai google reviews star rating

A recent user on Product Hunt gave OpenAI a rating that also appears to be related to GPT-4 worsening.

openai reviewsScreenshot from Product Hunt, December 2023openai reviews

GPT-4 isn’t the only issue that local reviewers complain about. On Yelp, OpenAI has a one-star rating for ChatGPT 3.5 performance.

The complaint:

yelp openai chatgpt reviewScreenshot from Yelp, December 2023yelp openai chatgpt review

In related OpenAI news, the review with the most likes aligns with recent rumors about a volatile workplace, alleging that OpenAI is a β€œCutthroat environment. Not friendly. Toxic workers.”

google review for openai toxic workersScreenshot from Google Reviews, December 2023google review for openai toxic workers

The reviews voted the most helpful on Glassdoor about OpenAI suggested that employee frustration and product development issues stem from the company’s shift in focus on profits.

openai employee review on glassdooropenai employee review on glassdoor

openai employee reviewsScreenshots from Glassdoor, December 2023openai employee reviews

This incident provides a unique outlook on how customer and employee experiences can impact any business through local reviews and business ratings platforms.

openai inc google business profile local serps google reviewsScreenshot from Google, December 2023openai inc google business profile local serps google reviews

Google SGE Highlights Positive Google Reviews

In addition to occasional complaints, Google reviewers acknowledged the revolutionary impact of OpenAI’s technology on various fields.

The most positive review mentions about the company appear in Google SGE (Search Generative Experience).

Google SGE response on OpenAIScreenshot from Google SGE, December 2023Google SGE response on OpenAI

Conclusion

OpenAI’s recent insights into training chat models and response to public feedback about GPT-4 performance illustrate AI technology’s dynamic and evolving nature and its impact on those who depend on the AI platform.

Especially the people who just received an invitation to join ChatGPT Plus after being waitlisted while OpenAI paused new subscriptions and upgrades. Or those developing GPTs for the upcoming GPT Store launch.

As AI advances, professionals in these fields must remain agile, informed, and responsive to technological developments and the public’s reception of these advancements.


Featured image: Tada Images/Shutterstock



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ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

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ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

ChatGPT Plus subscriptions and upgrades remain paused after a surge in demand for new features created outages.

Some users who signed up for the waitlist have received invites to join ChatGPT Plus.

Screenshot from Gmail, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

This has resulted in a few shares of the link that is accessible for everyone. For now.

RELATED: GPT Store Set To Launch In 2024 After β€˜Unexpected’ Delays

In addition to the invites, signs that more people are getting access to GPTs include an introductory screen popping up on free ChatGPT accounts.

ChatGPT Plus Upgrades Paused; Waitlisted Users Receive InvitesScreenshot from ChatGPT, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

Unfortunately, they still aren’t accessible without a Plus subscription.

chatgpt plus subscriptions upgrades paused waitlistScreenshot from ChatGPT, December 2023chatgpt plus subscriptions upgrades paused waitlist

You can sign up for the waitlist by clicking on the option to upgrade in the left sidebar of ChatGPT on a desktop browser.

ChatGPT Plus Upgrades Paused; Waitlisted Users Receive InvitesScreenshot from ChatGPT, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

OpenAI also suggests ChatGPT Enterprise for those who need more capabilities, as outlined in the pricing plans below.

ChatGPT Plus Upgrades Paused; Waitlisted Users Receive InvitesScreenshot from OpenAI, December 2023ChatGPT Plus Upgrades Paused; Waitlisted Users Receive Invites

Why Are ChatGPT Plus Subscriptions Paused?

According to a post on X by OpenAI’s CEO Sam Altman, the recent surge in usage following the DevDay developers conference has led to capacity challenges, resulting in the decision to pause ChatGPT Plus signups.

The decision to pause new ChatGPT signups follows a week where OpenAI services – including ChatGPT and the API – experienced a series of outages related to high-demand and DDoS attacks.

Demand for ChatGPT Plus resulted in eBay listings supposedly offering one or more months of the premium subscription.

When Will ChatGPT Plus Subscriptions Resume?

So far, we don’t have any official word on when ChatGPT Plus subscriptions will resume. We know the GPT Store is set to open early next year after recent boardroom drama led to β€œunexpected delays.”

Therefore, we hope that OpenAI will onboard waitlisted users in time to try out all of the GPTs created by OpenAI and community builders.

What Are GPTs?

GPTs allow users to create one or more personalized ChatGPT experiences based on a specific set of instructions, knowledge files, and actions.

Search marketers with ChatGPT Plus can try GPTs for helpful content assessment and learning SEO.

There are also GPTs for analyzing Google Search Console data.

And GPTs that will let you chat with analytics data from 20 platforms, including Google Ads, GA4, and Facebook.

Google search has indexed hundreds of public GPTs. According to an alleged list of GPT statistics in a GitHub repository, DALL-E, the top GPT from OpenAI, has received 5,620,981 visits since its launch last month. Included in the top 20 GPTs is Canva, with 291,349 views.

Β 

Weighing The Benefits Of The Pause

Ideally, this means that developers working on building GPTs and using the API should encounter fewer issues (like being unable to save GPT drafts).

But it could also mean a temporary decrease in new users of GPTs since they are only available to Plus subscribers – including the ones I tested for learning about ranking factors and gaining insights on E-E-A-T from Google’s Search Quality Rater Guidelines.

custom gpts for seoScreenshot from ChatGPT, November 2023custom gpts for seo

Featured image: Robert Way/Shutterstock



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