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The Only 3 Google Analytics Metrics You Need to Track

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The Only 3 Google Analytics Metrics You Need to Track


Google Analytics collects a massive amount of data about user traffic and behavior on your website, ranging from acquisition to conversion.

While the amount of data you can get is amazing, you don’t need to track every single thing. Trying to do so will send you down a rabbit hole with no real outcome. There are only three metrics you need to track growth over time.

But first, let’s make sure we’re on the same page about what a metric is.

What is a metric in Google Analytics?

Metrics are quantitative measurements that tell you how some aspect of your website performed. For example, the number of times a specific page was viewed or how many times a certain video was played.

It’s important to note that metrics are different from dimensions. Dimensions are what your metrics are measured against. This means instead of just measuring users, you could measure users (metric) by channel (dimension).

Three Google Analytics metrics you should be tracking

There are over 100 different metrics available in Google Analytics (GA), but only three metrics are useful for tracking growth over time.

1. Users

At the most basic level, you need to know if the marketing efforts are resulting in site growth.

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Users will tell you exactly that. The users metric in GA tells us how many unique visitors a website received within a set period of time and provides a high-level view of whether marketing efforts are resulting in site growth.

To view all users by traffic source, open the Life cycle > Acquisition > Traffic acquisition report and set your desired date range.

Line graph showing users by session default channel grouping over desired date range

The report will automatically display the session default channel grouping. Default channel grouping is the marketing channel defined by GA and utilized by new and returning users to arrive on your site or app.

For example, the screenshot below shows that we received 3,666 users from Organic Search in Q4 2021:

Table showing key data for Organic search such as "users," "sessions," "engaged sessions," etc

To find the traffic’s source, we can add a secondary dimension by clicking on the blue “plus” sign next to Session default channel grouping and selecting Session Acquisition > Session source.

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To see the percent change, we can add a comparison period. In the top right, click on the date range drop-down arrow and select a custom date range for Q4 > Compare > Preceding period (match day of week) to compare performance.

Which comparison period you should choose will depend on various factors like how old the GA account is, if seasonality plays a role in the business, or if the company is new to investing in the marketing channel.

We chose the previous period for this example because the site did not have GA set up last year and seasonality does not play a major role.

The screenshot below shows an overall decrease in users by 18.95%, but Google/Organic Search increased by 24.75% in Q4 2021 as compared to Q3 2021.

Table showing changes in users and Google/Organic Search

2. User engagement

Now that we know where users are coming from, we need to understand what content they’re engaging with and what fails to earn their attention.

Average engagement time tells us the average length of time that the site had focus in the user’s browser. (Meaning the user was most likely looking at it.)

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By viewing this metric for different pages on our site, we can learn what articles to write more of (those with the highest engagement time) and which articles require further analysis (low engagement time).

To view all users by traffic source, open the Life cycle > Engagement > Pages and screens report and set your desired date range.

Now we need to segment this data to just the traffic source we are analyzing.

Take Google organic. We can add a dimension by clicking on Add comparison in the top left, adding the “session/source medium” dimension, adding the “google/organic” dimension values, and removing “All Users” by hovering over text and clicking the “x.”

You can change how the data is displayed in the table using the drop-down arrow. If you prefer to see the page title, select “Page title.” Or if you want to know the URL, choose Page path + query string and screen class.

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Lastly, click on the Average engagement time column to sort the table from highest to lowest.

In the example below, Google organic search users are interested in fixing GA4 missing or invalid ID errors. Creating more content about fixing GA errors may be helpful.

Table showing higher engagement time for topic on fixing GA4 missing or invalid ID errors

Now that you know what topics are resonating with your readers the most, plug them into Ahrefs’ Keywords Explorer to find similar topics people are searching for.

Matching terms report results

3. Conversions

The most important metric is conversions. Conversions are user activities that contribute to the success of your business.

A Conversion in GA4 is equivalent to what we know as a Goal in Universal Analytics (UA).

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To view the Conversions report in GA4, open the Life cycle > Engagement > Conversions report. You will see collected events automatically marked as conversions and any event that you manually marked as a conversion.

Table showing changes in conversions

The image above shows conversions in Q4 2021 compared to Q4 2020 (matching day of the week). You can drill down to a specific conversion by clicking on the blue text, such as clicking on purchase.

Line graph and, below that, table showing key data on conversions by default channel grouping

Now we can see the marketing channel where purchases came from.

Going beyond the basic metrics

The three metrics above are great for tracking your site’s growth over time, but they don’t tell you much beyond that.

If you want to know more about who’s visiting your site, how they’re interacting with it, and what you can do to improve performance, you’ll need to analyze other metrics in the context of what you’re trying to achieve.

Let’s look at a few of these metrics and how they can be useful.

1. New and returning visitors

By viewing new and returning users, you can understand which channels bring in the most engaged users and if your customers are more likely to convert on their first visit or return visits.

A new user is someone who visits your website for the first time. GA tracks this by looking at whether someone has a User ID or a Device ID from your site/app. If they don’t, they’re counted as a new user.

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It is important to analyze new users because knowing where they come from can help improve inbound marketing efforts and conversion funnels.

Looking at returning users is important because it can help you better understand which products or content pages bring your customers back.

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To view new and returning users, open the Life cycle > Retention report in GA4 and set a comparison date range. The report will automatically display new users, and you can toggle to see returning users.

Line graph showing changes in number of new users and returning users

In the above example, we can see New users increased by 181.7% compared to the preceding period.

For a more robust report, we need to open the Audience > Behavior > New vs Returning report in UA.

The UA report will show you acquisition, behavior, and conversion metrics by user type: new and returning visitors.

Table showing various metrics by user type

In the above report, we see more conversions come from new visitors, but returning visitors convert at a higher rate.

From here, we can segment to Organic traffic and add a secondary dimension: landing page. This will allow us to see which organic landing pages new users are converting on.

We may find patterns in the content that converts and identify pages to A/B test CTAs (call to actions) on.

2. Events

Events provide insight into what users are doing on the site. This information can be used to better inform A/B testing.

To view user event metrics, open Life cycle > Engagement > Events report in GA4. The report will show the automatically collected events and any enhanced measurement events you added.

Table showing data on events such as "event count," "total users," etc

Right now, the information available in GA4 is limited. We can click on the event name to see event count by country, sessions, and page location. But we cannot open the Page Location tile to get anything useful from the data.

Table under "Page_Location" showing data on "event count" and "total users"

For a more robust report, use UA. The UA report can display revenue, transactions, and eCommerce Conversion rate data by event label. Here’s how to do it.

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Open UA. Click on Behavior > Events > Top events report. You will see a table of all your event categories. Event categories will depend on how event buckets are set up in Google Tag Manager (GTM).

Event Category table with corresponding data such as "sessions," "revenue," etc

For this example, we will select the Enhanced Ecommerce event category. Now we see event actions. Event Action is going to tell us what the user did.

Table showing list of event actions and corresponding data such as "total events," "unique events," etc

In this example, we will click on “Quickview Click” because we want to know all the different products users selected as a “quick view.”

One more step, find the tab labeled Explorer above the events graph and below the segment All Users, then click Ecommerce.

Now our table is pulling in our product pages that have triggered the “quick view” event and displaying the eCommerce conversion rate for these specific product pages.

Table showing list of event labels with corresponding data such as "sessions," "revenue," etc

Here is where the analysis really begins. We can start to understand how user behavior is helping or hurting conversions and ultimately define some A/B tests.

3. Pageviews

Pageviews tell us the number of times a specific webpage was viewed, which by itself isn’t very helpful. But when segmented by a marketing channel, it can tell us how to improve performance.

To view pageviews, open Life cycle > Engagement > Pages and screens report. Filter the report to a source/medium like google/organic by clicking “Add comparison” and selecting a session source/medium dimension with a value of google/organic.

Pages and screens report containing bar graph and dot plot graph showing key data

Scroll down and take a look at the page title table. You will see views and engagement metrics like average engagement time and unique user scrolls here.

Table showing data on views and engagement metrics

If there are a lot of pageviews but the average engagement time or scroll depth is low, then it may not be the content people were expecting. Try rewriting the introduction found in these articles to grab the readers’ attention.

In the case of google/organic, you may want to investigate how well pages with high pageviews are performing in organic search for their target keywords.

If they’re in positions #2–10, you can get way more traffic just by ranking a few positions higher—so that may be a good focus. Of course, you can check ranking positions by plugging the URL into Ahrefs’ Rank Tracker.

Final thoughts

GA can quickly become confusing because there are so many numbers and so much technical jargon.

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But for tracking success, you only need to focus on the handful of important metrics shared in this article: users, engagement, and conversions.

Got questions? Ping me on Twitter.





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SEO

Search Engine Journal Promotes Miranda Miller To Senior Managing Editor

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Search Engine Journal Promotes Miranda Miller To Senior Managing Editor

It is with tremendous pride and excitement that I announce the promotion of Miranda Miller, an editorial and content strategy champion, to Senior Managing Editor.

While this promotion actually happened in January, having recently joined SEJ myself, I wanted to celebrate Miranda’s growth and leadership within the organization.

In this role, her areas of ownership will include core elements of SEJ’s editorial operations in this advanced role, including its rich educational and evergreen content.

“The word that comes to mind is blossom,” said Jenise Uehara, CEO of SEJ’s parent company Alpha Brand Media.

”Miranda dove into organizational management, cross-department collaboration, and business process design, while also tackling inefficiencies and challenges.”

An exceptional writer and editor, Miranda also brings considerable experience and expertise in content strategy.

Over the past several months, Miranda has truly shone as an organizational leader, working to grow SEJ’s editorial blueprint, talent, and operations exponentially.

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“And all the while, Miranda somehow kept the publishing crank turning out exceptional content and breaking news,” Jenise added.

“I’ve been thrilled to watch Miranda so quickly engage and take on a meatier leadership role.”

Having followed her work since joining SEJ, I can personally speak to Miranda’s diversified wealth of knowledge to the editorial team – not to mention the publication at large.

“I joined SEJ early in 2021 to help lead the editorial team in a period of great growth and opportunity,” Miranda said.

“We’ve been able to increase expert and educational content production by over 60% even while introducing a data-driven approach to content strategy and optimization,” she added.

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This year, we’ll publish 50% more ebooks than in 2021, and our contributing author program has grown to over 130 digital marketing and SEO experts with her guidance.

Prior to coming in-house, Miranda spent over 15 years leading her own marketing agency which served clients as wide-ranging as the world’s leading polar expeditions company, fintech and app startups, Fortune 100 companies, and several government agencies.

She’s been a prolific ghostwriter for brands and executives in SEO, tech, and finance, and has authored thousands of articles for clients that have appeared in the best-known B2B publications, technical journals, and mainstream media.

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As Editor-in-Chief, I’m beyond excited to watch Miranda’s leadership undoubtedly contribute to SEJ’s ongoing substantial growth.

SEJ’s brand and content offerings continue to evolve, to serve an audience of marketers and business leaders – and there has never been a more inspiring or energizing time to cultivate, promote, and be part of this remarkably talented team.

“Content quality has always been my number one priority, and so it’s refreshing to see that this is a shared value across the SEJ team,” Miranda said.

“I love to see the new ebook formats and article types we’re creating now and am really looking forward to continuing to innovate and teach, to bring the most useful and helpful educational content possible to the SEJ audience.”

Miranda is a part-time digital nomad and runs a location-independent content studio for enterprise organizations.

Three to four months of the year, she works in coworking spaces and cafes around Europe, Latin America, and the Caribbean.

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“But not at the beach,” Miranda adds. “That’s a myth. Ever had sand in your laptop? No bueno.”

At her home base on Georgian Bay in Canada, she’s the wife of a talented chef; mother bear to two teens, two Shepherds, and three budgies; and a patron of the local live music and literary scenes.

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She’s also a huge fan of adrienne maree brown, Lizzo, Phoebe Waller-Bridge, Margaret Atwood, AOC – and hockey.


Featured Image: Miranda Miller

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