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Ask Me Anything: Sean Topham talks working with Christopher Luxon and Boris Johnson and facing ‘dark arts’ backlash

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Ask Me Anything: Sean Topham talks working with Christopher Luxon and Boris Johnson and facing ‘dark arts’ backlash

Sean Topham is the co-founder of ad agency Topham Guerin.

Can you imagine incoming Prime Minister Christopher Luxon hanging out on Twitch? His globally successful social media gurus certainly did.

Getting Luxon online and interacting with gamers was one of the ideas pitched by Topham Guerin, the advertising agency started in New Zealand by Sean Topham and Ben Guerin.

Since launching in 2016, the agency has worked with the likes of Australia’s Scott Morrison and Britain’s Boris Johnson on their successful election campaigns, and returned home to work on National’s general election campaign.

Topham, in New Zealand after the election, told Paula Bennett on her NZ Herald podcast, Ask Me Anything, that video game live streaming service Twitch was one of the platforms they considered getting Luxon involved with, though the idea didn’t pan out.

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“I mean, there’s still time. Maybe as Prime Minister, you’ll be the first PM on Twitch, but you know, it’s a really important constituency community space to talk to people where they are and in the same way that they’re operating.”

Adapting to the digital age has been one reason why Topham Guerin has succeeded around the world. Topham said that they have focused on social media and growth areas like TikTok and Twitch, as there are dedicated communities there with niche interests that make it easy to talk about specific issues.

“Politicians are the oldest influencers in the world. TikTok is the place where influencers are thriving at the moment,” Topham said. “You need to start taking pages out of TikTok influencers’ books to try and be an effective influencer in this day and age.”

Each campaign and client brings its own challenges and opportunities with them, though Topham noted that former British Prime Minister Johnson was “one of the most unique individuals” he’d ever worked with.

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“You could be sitting in a meeting room with him in Downing Street, and this was before the election as we were sort of getting bits and pieces, and the way he’d sort of furrow his brow and look at you and ask good questions, and then suddenly quote ancient Roman texts and stuff, just the sort of intellectual rigour and fascination … it’s something unlike any other.”

While the agency has been successful, it has also garnered some backlash, largely due to working for conservative or right-leaning clients.

Topham said he feels the media tends to dramatise the agency’s work as more “controversial, edgy, dark arts” than it actually is.

“Online advertising, every brand and organisation does it, and we happen to have done it for a couple of high-profile individuals and on political campaigns, and so therefore, somehow, there is a very evil core that could possibly do this.”

He said their agency started as a “couple of guys with MacBooks making ads and running ads” and they were surprised by the backlash initially, but now they brush it off.

And he has some simple advice for their critics.

“They just need to take a chill pill. It’s kind of funny to read some of the reckons. It’s actually quite good for my self-esteem and my ego. They make me sound a lot better than I think I am from time to time, in cahoots with Rupert Murdoch and everyone else, stringing the world together and, uh, pulling the strings. But that’s just not the case.”

Listen to the full podcast to hear more from Sean on adapting your business and brand to the digital world.

Ask Me Anything is an NZ Herald podcast, hosted by Paula Bennett. New episodes are out every Sunday.

You can follow the podcast at iHeartRadio, Apple Podcasts, Spotify, or wherever you get your podcasts.

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YouTube Adds New Analytics Cards, Simplifies its ‘Product Drops’ Feature

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YouTube Adds New Analytics Cards, Simplifies its ‘Product Drops’ Feature

YouTube’s making some updates to its Product Drops feature within live streams, while it’s also adding some new analytics cards, and testing a new format for its TV app.

First off, on Product Drops. YouTube’s changing the requirements for Product Drops in live streams so that more creators will be able to include drops to highlight their items.

Up till now, Product Drops have only been available to creators who’ve connected their Shopify stores, or have access to Google Merchant Center, while creators have also had to plan Product Drops in advance, and schedule them via Live Control Room. But now, YouTube’s giving more creators more ways to access the feature.

As per YouTube:

“Any creators who have connected to their first party stores, or are participating in the YouTube Affiliate Program can set up Product Drops in the live control room on YouTube. This means that more creators will be able to use Product Drops to boost sales and engagement on their live streams.”

YouTube will also now enable creators to implement Product Drops at any time during a live stream, eliminating the pre-planned requirement.

“This will give creators more flexibility to react to the moment, and drive excitement in real time.”

YouTube says that many creators have seen good response to their Product Drops, with the interactive, engaging process helping to drive hype, and spark more response from viewers.

Product Drops are available via the Live Control Room in YouTube Studio. You can read more about how they work here.

YouTube’s also updating its Community Posts creation flow, in order to simplify the process, and ideally get more channels posting text-based updated in the app.

Community Posts remain a lesser element, though YouTube’s been working to make them a bigger focus throughout the year, by adding additional engagement elements like pollsquizzesdisappearing updates, and more.

Simplifying the creation process is another step in boosting awareness, and potentially driving more interaction with you YouTube audience.

YouTube’s also adding some new revenue analytics cards, including “Total Members” insights (which includes subscriber data) and “Where Members Joined From”, which will provide more insight into what’s driving channel growth.

YouTube’s also adding new data on why users have canceled their membership within the insights tab in YouTube Analytics.

YouTube analytics cards

As you can see in this example, the new card will show the reasons why people have opted to stop their subscription to your channel, based on responses provided in the cancellation flow.

Finally, YouTube’s also experimenting with a new format for its TV app, which will make it easier to access different elements.

YouTube TV app

As you can see in this example, shared by 9t05Google, the new format will include bigger buttons to access different elements, and further customize your YouTube experience on the bigger screen.

Connected TV is the fastest growing viewer segment for YouTube, with more and more people now looking to consume YouTube content on their home TV set. As such, it makes sense for YouTube to roll out more updates aligned with big screen viewing in order to feed into this usage.

Some handy updates, across various elements, which are worth noting as you go about managing your YouTube presence.

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Musk regrets controversial post but won’t bow to advertiser ‘blackmail’

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Elon Musk's comments at the New York Times' Dealbook conference drew a shocked silence

Elon Musk’s comments at the New York Times’ Dealbook conference drew a shocked silence – Copyright GETTY IMAGES NORTH AMERICA/AFP Slaven Vlasic

Elon Musk apologized Wednesday for endorsing a social media post widely seen as anti-Semitic, but accused advertisers who are turning away from his social media platform X of “blackmail” and said anyone who does so can “go fuck yourself.”

The remark before corporate executives at the New York Times’ Dealbook conference drew a shocked silence.

Earlier, Musk had apologized for what he called “literally the worst and dumbest post that I’ve ever done.”

In a comment on X, formerly Twitter, Musk on November 15 called a post “the actual truth” that said Jewish communities advocated a “dialectical hatred against whites,” which was criticized as echoing longtime conspiracy theory among White supremacists.

The statement prompted a flood of departures from X of major advertisers, including Apple, Disney, Comcast and IBM who criticized Musk for anti-semitism.

“I’m sorry for that tweet or post,” Musk said Wednesday. “It was foolish of me.”

He told interviewer Andrew Ross Sorkin that his post had been misinterpreted and that he had sought to clarify the remark in subsequent posts to the thread.

But Musk also said he wouldn’t be beholden to pressure from advertisers.

“If somebody’s gonna try to blackmail me with advertising, blackmail me with money?” Musk said. “Go fuck yourself.”

But the billionaire acknowledged that there were business implications to the advertiser actions.

“If the company fails… it will fail because of an advertiser boycott” Musk said. “And that will be what will bankrupt the company.”

Musk, who met with Israeli Prime Minister Benjamin Netanyahu during a visit to Israel earlier this week, insisted in the interview that he holds no discrimination against Jews, calling himself “philo-Semitic,” or an admirer of Judaism.

During the interview, Musk wore a necklace given to him by a parent of an Israeli hostage taken in the Hamas attack on October 7. The necklace reads, “Bring Them Home.”

Musk told Sorkin that the Israel trip had been planned earlier and was not an “apology tour” related to the controversial tweet.

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TikTok Encourages Creators To Make Longer Videos, With Focus On Ad Revenue 11/30/2023

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TikTok Encourages Creators To Make Longer Videos, With Focus On Ad Revenue 11/30/2023

With a need to expand its advertising business, TikTok is now fully focused on the output of long-form videos.

A new report by The Information shows the company’s recent efforts to convince
creators to put out longer videos in order to provide more room for ad placements.

According to the …



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