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LinkedIn Provides New Insight into How it’s Improving the Quality of its Search Results

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LinkedIn Provides New Insight into How it’s Improving the Quality of its Search Results

Looking to get a better handle on LinkedIn, and how its algorithms surface certain content in different forms?

Today, LinkedIn has shared a new overview of how it’s refining its search and discovery elements, with its search algorithm now putting less focus on alignment to your noted interests over time, and more on maximizing broader discovery, while also incorporating diversity considerations into the mix.

As explained by LinkedIn:

Post search saw strong organic growth in 2020, with a 35% year-over-year increase in user engagement. As we watched content continue to grow and diversify on the platform, the Flagship Search team saw an opportunity to improve the Post search tech stack’s agility, with a strategic priority to enable members to create, find, share, and have productive conversations around high-quality content on LinkedIn.

As engagement levels have continued to rise in the app, it’s been working to surface more relevant, engaging content, to keep people commenting and interacting, which has led to a re-thinking of how its search tools highlight matches, in order to improve those stats.

As a result, LinkedIn says that it has now re-imagined its search architecture, and removed certain elements that restricted the results you’d see:

“The first phase removed feed-mixer from the call stack and moved fanout and blending into the search federator. The second phase removed interest-discovery. This enabled us to get rid of all the cruft built up over the years and simplified the stack by removing additional layers of data manipulation.

Okay, these more technical explanations can get painful (trust me, I know), but basically, what’s happened is that LinkedIn has eliminated some of the elements that narrowed your search results based on your noted interests, which LinkedIn’s system had established over time, based on your engagement patterns.

Up till now, you’d have been more likely to see content posted by people working in certain sectors or on specific topics. But now, the system will take a broader view of content from across the app to show you a wider scope of possible matches, which will also help LinkedIn highlight more engaging content from all users.

Which is similar to the approach that TikTok takes, in highlighting engaging content from across the app in its ‘For You’ feed, as opposed to restricting what it can display based on who you’ve chosen to follow. This expanded approach facilitates even more engagement and interaction, because the system has more scope to show you the best content from anyone, as opposed to filtering things down based on your more personally refined scope.

Which could also make the results less relevant – though LinkedIn says that it’s also accounted for this:

LinkedIn search infrastructure

As you can see in this new and improved search algorithm matrix, member context remains a key consideration, but it also incorporates more elements to improve the quality of its expanded search results.

LinkedIn has also built in a new diversity element to ensure more exposure to a wider breadth of creators.

The Diversity re-ranker forms our last layer and helps us inject diverse content in the top positions. This includes increasing discovery of potentially viral content for trending queries, reducing duplication of similar content, etc.

The end result is that users are being shown a wider breadth of content relevant to their query, while LinkedIn is also helping to amplify members from more diverse background within its display.

Which has led to significant engagement improvements.

Pertinent results, which are highly relevant to the user’s search query, have led to an aggregate click-through rate improvement of over 10%. Increased distribution of posts from within the searcher’s social network, their geographic location, and in their preferred language have led to a 20% increase in messaging within the searcher’s network.

So more members are getting more direct messages as a result of these changes, along with the noted engagement improvements.

But LinkedIn’s not done refining its search results yet.

The platform’s also working on highlighting more topical results within search results, in order to help users tap into related, trending topics, while it’s also testing ways to better highlight content from prominent LinkedIn creators.

Results are ranked today mainly by using viewer-side utility functions such as likelihood of a click, user action originating from search, etc. To support our creators, we will evolve this ranking, along with our experimentation and testing stack, to also optimize for creator-side utilities, such as content creation or distribution for emerging creators.”

Promoting creators has become a key focus for all social networks, including LinkedIn, which has been working on new tools and elements to help creators build their audience in the app, including improved profile video tools, new analytics insights, newsletters, live videos, and more.

Eventually, according to these notes, that will also see these creators get a search boost as well, which could be another way to incentivize more dedicated LinkedIn community building.

It’s interesting to note how LinkedIn is looking to reform its Search tools, and to consider what that means for discovery in the app. For the most part, it should be beneficial, with the expanded Search breadth helping more users connect with posts and people beyond their immediate network, though it may also lead to some changes in your discovery stats, because of that shift.

Either way, it’s worth noting in your LinkedIn creation process. And with the platform continuing to see ‘record levels’ of engagement, it may well be worth paying more attention to your LinkedIn engagement, and considering how these search updates may influence your performance.

You can read LinkedIn’s full ‘Improving Post Search’ overview here.

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With outburst, Musk puts X’s survival in the balance

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Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate

Even after Elon Musk gutted the staff by two-thirds, X, formerly Twitter, still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate
– Copyright POOL/AFP/File Leon Neal

Thomas URBAIN

Elon Musk’s verbal assault on advertisers who have shunned X (formerly Twitter) threatens to sink the social network further, with the tycoon warning of the platform’s demise, just one year after taking control.

“If somebody’s gonna try to blackmail me with advertising, go fuck yourself,” a visibly furious Musk told an interviewer in New York in front of an audience of the US business elite this week.

Musk was lashing out at the advertisers who had abandoned his platform after Media Matters, a left-wing media watchdog group, warned big companies that their ads were running aside posts by neo-Nazis.

Walmart on Friday was the latest to join the exodus, following the footsteps of IBM, Disney, Paramount, NBCUniversal, Lionsgate and others.

The latest controversy broke earlier this month when Musk declared a tweet exposing an anti-Semitic conspiracy theory as the “absolute truth.”

Musk apologized for his tweet, even taking a trip to Israel to meet with Prime Minister Benjamin Netanyahu, but on Wednesday he targeted his anger squarely at advertisers.

“It doesn’t take a social media expert to know that publicly and personally attacking the people in companies that pay X’s bills is not going to be good for business,” said analyst Jasmine Enberg of Insider Intelligence.

“Most advertiser boycotts on social media companies, including X, have been short lived. There’s a potential for this one to be longer,” she added.

Musk said the survival of X could be at stake.

“What this advertising boycott is going to do is kill the company,” Musk said.

“Everybody will know” that advertisers were those responsible, he angrily added.

– Bankruptcy looms? –

Even before the latest bust up, Insider Intelligence was forecasting a 54-percent contraction in ad sales, to $1.9 billion this year.

“The advertising exodus at X could accelerate with Musk not playing nice in the sandbox,” said Dan Ives of Wedbush Securities.

According to data provided to AFP by market data analysis company SensorTower, as many as half of the social network’s top 100 US advertisers in October 2022 have already stopped spending altogether.

But by dropping X, “you are opening yourself up for competitors to step into your territory,” warned Kellis Landrum, co-founder of digital marketing agency True North Social.

Advertisers may also choose to stay for lack of an equivalent alternative.

Meta’s new Threads platform and other upstarts have yet to prove worthy adversaries for the time being, Landrum argued.

Analyst Enberg insisted that “X is not an essential platform for many advertisers, so withdrawing temporarily tends to be a pretty painless decision.”

Privately held, X does not release official figures, but all estimates point to a significant drop in the number of users.

SensorTower puts the annual fall at 45 percent for monthly users at the start of the fourth quarter, compared with the same period last year.

Added to this is the disengagement of dozens of highly followed accounts, including major brands such as Coca-Cola, PepsiCo, JPMorgan Bank and Starbucks as well as many celebrities and media personalities that have stopped or reduced usage.

The corporate big names haven’t posted any content for weeks, when they used to be an everyday presence.

None of the dozen or so companies contacted by AFP responded to requests for comments.

In normal conditions, Twitter or X “was always much larger than its ad dollars,” said Enberg.

It was “an important place for brands and companies to connect with consumers and customers,” she said.

Even after Musk gutted the staff by two-thirds, X still has around 2,000 employees, and incurs substantial fixed costs like data servers and real estate.

Another threat is the colossal debt contracted by Musk for his acquisition, but now carried by X, which must meet a payment of over a billion dollars each year.

In his tense interview on Wednesday, Musk hinted that he would not come to the rescue if the coffers run dry, even if he has ample means to do so.

“If the company fails… it will fail because of an advertiser boycott and that will bankrupt the company,” Musk said.

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Walmart says it has stopped advertising on Elon Musk’s X platform

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Walmart says it has stopped advertising on Elon Musk's X platform

Walmart said Friday that it is scaling back its advertising on X, the social media company formerly known as Twitter, because “we’ve found some other platforms better for reaching our customers.”

Walmart’s decision has been in the works for a while, according to a person familiar with the move. Yet it comes as X faces an advertiser exodus following billionaire owner Elon Musk’s support for an antisemitic post on the platform. 

The retailer spends about $2.7 billion on advertising each year, according to MarketingDive. In an email to CBS MoneyWatch, X’s head of operations, Joe Benarroch, said Walmart still has a large presence on X. He added that the company stopped advertising on X in October, “so this is not a recent pausing.”

“Walmart has a wonderful community of more than a million people on X, and with a half a billion people on X, every year the platform experiences 15 billion impressions about the holidays alone with more than 50% of X users doing most or all of their shopping online,” Benarroch said.

Musk struck a defiant pose earlier this week at the New York Times’ Dealbook Summit, where he cursed out advertisers that had distanced themselves from X, telling them to “go f— yourself.” He also complained that companies are trying to “blackmail me with advertising” by cutting off their spending with the platform, and cautioned that the loss of big advertisers could “kill” X.

“And the whole world will know that those advertisers killed the company,” Musk added.


Elon Musk faces backlash from lawmakers, companies over endorsement of antisemitic X post

02:23

Dozens of advertisers — including players such as Apple, Coca Cola and Disney — have bailed on X since Musk tweeted that a post on the platform that claimed Jews fomented hatred against White people, echoing antisemitic stereotypes, was “the actual truth.”

Advertisers generally shy away from placing their brands and marketing messages next to controversial material, for fear that their image with consumers could get tarnished by incendiary content. 

The loss of major advertisers could deprive X of up to $75 million in revenue, according to a New York Times report

Musk said Wednesday his support of the antisemitic post was “one of the most foolish” he’d ever posted on X. 

“I am quite sorry,” he said, adding “I should in retrospect not have replied to that particular post.”

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US Judge Blocks Montana’s Effort to Ban TikTok

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U.S. Judge Blocks Montana’s Effort to Ban TikTok in the State

TikTok has won another reprieve in the U.S., with a district judge blocking Montana’s effort to ban the app for all users in the state.

Back in May, Montana Governor Greg Gianforte signed legislation to ban TikTok outright from operating in the state, in order to protect residents from alleged intelligence gathering by China. There’s no definitive evidence that TikTok is, or has participated in such, but Gianforte opted to move to a full ban, going further than the government device bans issued in other regions.

As explained by Gianforte at the time:

The Chinese Communist Party using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information is well-documented. Today, Montana takes the most decisive action of any state to protect Montanans’ private data and sensitive personal information from being harvested by the Chinese Communist Party.”

In response, a collection of TikTok users challenged the proposed ban, arguing that it violated their first amendment rights, which led to this latest court challenge, and District Court Judge Donald Molloy’s decision to stop Montana’s ban effort.

Montana’s TikTok ban had been set to go into effect on Jan. 1, 2024.

In issuing a preliminary injunction to stop Montana from imposing a full ban on the app, Molloy said that Montana’s legislation does indeed violate the Constitution and “oversteps state power.”

Molloy’s judgment is primarily centered on the fact that Montana has essentially sought to exercise foreign policy authority in enacting a TikTok ban, which is only enforceable by federal authorities. Molloy also noted that there was apervasive undertone of anti-Chinese sentiment” within Montana’s proposed legislation.

TikTok has welcomed the ruling, issuing a brief statement in response:

Montana attorney general, meanwhile, has said that it’s considering next steps to advance its proposed TikTok ban.

The news is a win for TikTok, though the Biden Administration is still weighing a full TikTok ban in the U.S., which may still happen, even though the process has been delayed by legal and legislative challenges.

As I’ve noted previously, my sense here would be that TikTok won’t be banned in the U.S. unless there’s a significant shift in U.S.-China relations, and that relationship is always somewhat tense, and volatile to a degree.

If the U.S. government has new reason to be concerned, it may well move to ban the app. But doing so would be a significant step, and would prompt further response from the C.C.P.

Which is why I suspect that the U.S. government won’t act, unless it feels that it has to. And right now, there’s no clear impetus to implement a ban, and stop a Chinese-owned company from operating in the region, purely because of its origin.

Which is the real crux of the issue here. A TikTok ban is not just banning a social media company, it’s blocking cross-border commerce, because the company is owned by China, which will remain the logic unless clear evidence arises that TikTok has been used as a vector for gathering information on U.S. citizens.

Banning a Chinese-owned app because it is Chinese-owned is a statement, beyond concerns about a social app, and the U.S. is right to tread carefully in considering how such a move might impact other industries.

So right now, TikTok is not going to be banned, in Montana, or anywhere else in the U.S. But that could still change, very quickly.



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