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LinkedIn Provides New Insight into How it’s Improving the Quality of its Search Results

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LinkedIn Provides New Insight into How it’s Improving the Quality of its Search Results

Looking to get a better handle on LinkedIn, and how its algorithms surface certain content in different forms?

Today, LinkedIn has shared a new overview of how it’s refining its search and discovery elements, with its search algorithm now putting less focus on alignment to your noted interests over time, and more on maximizing broader discovery, while also incorporating diversity considerations into the mix.

As explained by LinkedIn:

Post search saw strong organic growth in 2020, with a 35% year-over-year increase in user engagement. As we watched content continue to grow and diversify on the platform, the Flagship Search team saw an opportunity to improve the Post search tech stack’s agility, with a strategic priority to enable members to create, find, share, and have productive conversations around high-quality content on LinkedIn.

As engagement levels have continued to rise in the app, it’s been working to surface more relevant, engaging content, to keep people commenting and interacting, which has led to a re-thinking of how its search tools highlight matches, in order to improve those stats.

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As a result, LinkedIn says that it has now re-imagined its search architecture, and removed certain elements that restricted the results you’d see:

“The first phase removed feed-mixer from the call stack and moved fanout and blending into the search federator. The second phase removed interest-discovery. This enabled us to get rid of all the cruft built up over the years and simplified the stack by removing additional layers of data manipulation.

Okay, these more technical explanations can get painful (trust me, I know), but basically, what’s happened is that LinkedIn has eliminated some of the elements that narrowed your search results based on your noted interests, which LinkedIn’s system had established over time, based on your engagement patterns.

Up till now, you’d have been more likely to see content posted by people working in certain sectors or on specific topics. But now, the system will take a broader view of content from across the app to show you a wider scope of possible matches, which will also help LinkedIn highlight more engaging content from all users.

Which is similar to the approach that TikTok takes, in highlighting engaging content from across the app in its ‘For You’ feed, as opposed to restricting what it can display based on who you’ve chosen to follow. This expanded approach facilitates even more engagement and interaction, because the system has more scope to show you the best content from anyone, as opposed to filtering things down based on your more personally refined scope.

Which could also make the results less relevant – though LinkedIn says that it’s also accounted for this:

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LinkedIn search infrastructure

As you can see in this new and improved search algorithm matrix, member context remains a key consideration, but it also incorporates more elements to improve the quality of its expanded search results.

LinkedIn has also built in a new diversity element to ensure more exposure to a wider breadth of creators.

The Diversity re-ranker forms our last layer and helps us inject diverse content in the top positions. This includes increasing discovery of potentially viral content for trending queries, reducing duplication of similar content, etc.

The end result is that users are being shown a wider breadth of content relevant to their query, while LinkedIn is also helping to amplify members from more diverse background within its display.

Which has led to significant engagement improvements.

Pertinent results, which are highly relevant to the user’s search query, have led to an aggregate click-through rate improvement of over 10%. Increased distribution of posts from within the searcher’s social network, their geographic location, and in their preferred language have led to a 20% increase in messaging within the searcher’s network.

So more members are getting more direct messages as a result of these changes, along with the noted engagement improvements.

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But LinkedIn’s not done refining its search results yet.

The platform’s also working on highlighting more topical results within search results, in order to help users tap into related, trending topics, while it’s also testing ways to better highlight content from prominent LinkedIn creators.

Results are ranked today mainly by using viewer-side utility functions such as likelihood of a click, user action originating from search, etc. To support our creators, we will evolve this ranking, along with our experimentation and testing stack, to also optimize for creator-side utilities, such as content creation or distribution for emerging creators.”

Promoting creators has become a key focus for all social networks, including LinkedIn, which has been working on new tools and elements to help creators build their audience in the app, including improved profile video tools, new analytics insights, newsletters, live videos, and more.

Eventually, according to these notes, that will also see these creators get a search boost as well, which could be another way to incentivize more dedicated LinkedIn community building.

It’s interesting to note how LinkedIn is looking to reform its Search tools, and to consider what that means for discovery in the app. For the most part, it should be beneficial, with the expanded Search breadth helping more users connect with posts and people beyond their immediate network, though it may also lead to some changes in your discovery stats, because of that shift.

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Either way, it’s worth noting in your LinkedIn creation process. And with the platform continuing to see ‘record levels’ of engagement, it may well be worth paying more attention to your LinkedIn engagement, and considering how these search updates may influence your performance.

You can read LinkedIn’s full ‘Improving Post Search’ overview here.

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

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Snapchat Explores New Messaging Retention Feature: A Game-Changer or Risky Move?

In a recent announcement, Snapchat revealed a groundbreaking update that challenges its traditional design ethos. The platform is experimenting with an option that allows users to defy the 24-hour auto-delete rule, a feature synonymous with Snapchat’s ephemeral messaging model.

The proposed change aims to introduce a “Never delete” option in messaging retention settings, aligning Snapchat more closely with conventional messaging apps. While this move may blur Snapchat’s distinctive selling point, Snap appears convinced of its necessity.

According to Snap, the decision stems from user feedback and a commitment to innovation based on user needs. The company aims to provide greater flexibility and control over conversations, catering to the preferences of its community.

Currently undergoing trials in select markets, the new feature empowers users to adjust retention settings on a conversation-by-conversation basis. Flexibility remains paramount, with participants able to modify settings within chats and receive in-chat notifications to ensure transparency.

Snapchat underscores that the default auto-delete feature will persist, reinforcing its design philosophy centered on ephemerality. However, with the app gaining traction as a primary messaging platform, the option offers users a means to preserve longer chat histories.

The update marks a pivotal moment for Snapchat, renowned for its disappearing message premise, especially popular among younger demographics. Retaining this focus has been pivotal to Snapchat’s identity, but the shift suggests a broader strategy aimed at diversifying its user base.

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This strategy may appeal particularly to older demographics, potentially extending Snapchat’s relevance as users age. By emulating features of conventional messaging platforms, Snapchat seeks to enhance its appeal and broaden its reach.

Yet, the introduction of message retention poses questions about Snapchat’s uniqueness. While addressing user demands, the risk of diluting Snapchat’s distinctiveness looms large.

As Snapchat ventures into uncharted territory, the outcome of this experiment remains uncertain. Will message retention propel Snapchat to new heights, or will it compromise the platform’s uniqueness?

Only time will tell.

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Catering to specific audience boosts your business, says accountant turned coach

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Catering to specific audience boosts your business, says accountant turned coach

While it is tempting to try to appeal to a broad audience, the founder of alcohol-free coaching service Just the Tonic, Sandra Parker, believes the best thing you can do for your business is focus on your niche. Here’s how she did just that.

When running a business, reaching out to as many clients as possible can be tempting. But it also risks making your marketing “too generic,” warns Sandra Parker, the founder of Just The Tonic Coaching.

“From the very start of my business, I knew exactly who I could help and who I couldn’t,” Parker told My Biggest Lessons.

Parker struggled with alcohol dependence as a young professional. Today, her business targets high-achieving individuals who face challenges similar to those she had early in her career.

“I understand their frustrations, I understand their fears, and I understand their coping mechanisms and the stories they’re telling themselves,” Parker said. “Because of that, I’m able to market very effectively, to speak in a language that they understand, and am able to reach them.” 

“I believe that it’s really important that you know exactly who your customer or your client is, and you target them, and you resist the temptation to make your marketing too generic to try and reach everyone,” she explained.

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“If you speak specifically to your target clients, you will reach them, and I believe that’s the way that you’re going to be more successful.

Watch the video for more of Sandra Parker’s biggest lessons.

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Instagram Tests Live-Stream Games to Enhance Engagement

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Instagram Tests Live-Stream Games to Enhance Engagement

Instagram’s testing out some new options to help spice up your live-streams in the app, with some live broadcasters now able to select a game that they can play with viewers in-stream.

As you can see in these example screens, posted by Ahmed Ghanem, some creators now have the option to play either “This or That”, a question and answer prompt that you can share with your viewers, or “Trivia”, to generate more engagement within your IG live-streams.

That could be a simple way to spark more conversation and interaction, which could then lead into further engagement opportunities from your live audience.

Meta’s been exploring more ways to make live-streaming a bigger consideration for IG creators, with a view to live-streams potentially catching on with more users.

That includes the gradual expansion of its “Stars” live-stream donation program, giving more creators in more regions a means to accept donations from live-stream viewers, while back in December, Instagram also added some new options to make it easier to go live using third-party tools via desktop PCs.

Live streaming has been a major shift in China, where shopping live-streams, in particular, have led to massive opportunities for streaming platforms. They haven’t caught on in the same way in Western regions, but as TikTok and YouTube look to push live-stream adoption, there is still a chance that they will become a much bigger element in future.

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Which is why IG is also trying to stay in touch, and add more ways for its creators to engage via streams. Live-stream games is another element within this, which could make this a better community-building, and potentially sales-driving option.

We’ve asked Instagram for more information on this test, and we’ll update this post if/when we hear back.

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