TECHNOLOGY

55% of UK IT pros trust public cloud providers less than two years ago

Published

2 years ago

September 22, 2022

More than half (55%) of UK IT professionals currently trust public cloud services less than they did two years ago, having run into challenges around usage costs, migration and customer service.

This is according to a study by Leaseweb Global, a hosting and cloud services company, which explored 500 UK-based IT professionals’ experience with public cloud providers over the last two years. The study raises questions regarding whether hyperscale is the best way forward or viable as a long-term option. Transparency, customer service and the ease of migrating workloads are flagged as potential concerns, despite most respondents saying they had costs under control. Overall, the results indicate a significant trust issue when it comes to public cloud providers.

For example, the majority (57%) of respondents had found it challenging to migrate workloads out of a public cloud environment, while just under half (49%) said they had encountered difficulties in understanding their cloud usage costs. Despite this, nearly three quarters (72%) agree they have effectively controlled public cloud usage costs, while 46% stated they ‘somewhat agree’. Almost half (49%) had struggled to get hold of a public cloud provider’s customer services.

In addition, while cloud is now a key component for many IT infrastructure strategies, ‘cloud only’ and ‘cloud first’ are not dominant, nor are they considered a panacea for every business need. While there was an increase in the adoption of cloud infrastructure during the pandemic, the study also showed a decrease in support for ‘cloud first’ strategies during 2022.

For instance, in the January 2019-December 2021 (“pre COVID pandemic”) period, 36% of organisations described their approach to IT infrastructure as ‘cloud first’, with only 19% stating their organisation was officially committed to a ‘cloud-only’ approach. From January 2022 onwards, the (“post COVID pandemic”) period, ‘cloud first’ commitments had decreased to 31%, with ‘cloud only’ rising to 25% of respondents.

When asked about the optimum IT infrastructure for their organisation, private cloud only (23%) and a mixture of on-premise and public cloud (20%) were the most popular selections. These were followed by public cloud only (17%) and a mixture of on-premises and private cloud (14%), with on-premises only the least popular selection at 7%.

The move away from on-premise legacy infrastructure is clear, with two-thirds (66%) of respondents agreeing that the industry will see the end of on-premise infrastructure over the next two years. The research results indicate that while on-premises is not an important part of IT strategy, it still exists within many organisations’ environments.

The positive news is this does not appear to be stifling innovation: only 16% of respondents said that legacy infrastructure was either standing in the way of further cloud adoption or limiting their organisation’s ability to make business decisions. Instead, the focus is on deploying applications in the right place, with a key takeaway from the study being the end of on-premises infrastructure may be approaching, but not quite here.

“The results of this study strengthen the case for hybrid combinations thanks to the flexibility and choice it can deliver to both large and small companies,” commented Terry Storrar, MD UK at Leaseweb. “And much as there has been a shift towards cloud adoption, rather than highlighting the pandemic as a key driver of a shift to the cloud, it appears that businesses were investing in cloud beforehand and that investment levels have remained relatively static.”

“Although respondents acknowledge that the desire and need to look after on-premises infrastructure is dying, the results also indicate that businesses are still using it as an ongoing component of their IT infrastructure when adopting hybrid cloud. The key takeaway from this research is IT teams are looking for flexibility – there’s no one size fits all approach. Organisations are now more likely to qualify cloud out during the assessment stage, rather than the other way around, but the main focus is on choosing the right infrastructure locations for specific use cases,” concluded Storrar.

The study conducted in May 2022 across 500 UK-based IT managers, cloud service managers, infrastructure managers, heads of IT, heads of cloud services, heads of IT infrastructure, IT directors, CIOs & CTOs working in UK-based companies employing 100-1,000 people.

Tags: Leaseweb, Public Cloud

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TECHNOLOGY

Next-gen chips, Amazon Q, and speedy S3

Published

5 months ago

December 1, 2023

Max

AWS re:Invent, which has been taking place from November 27 and runs to December 1, has had its usual plethora of announcements: a total of 21 at time of print.

Perhaps not surprisingly, given the huge potential impact of generative AI – ChatGPT officially turns one year old today – a lot of focus has been on the AI side for AWS’ announcements, including a major partnership inked with NVIDIA across infrastructure, software, and services.

Yet there has been plenty more announced at the Las Vegas jamboree besides. Here, CloudTech rounds up the best of the rest:

Next-generation chips

This was the other major AI-focused announcement at re:Invent: the launch of two new chips, AWS Graviton4 and AWS Trainium2, for training and running AI and machine learning (ML) models, among other customer workloads. Graviton4 shapes up against its predecessor with 30% better compute performance, 50% more cores and 75% more memory bandwidth, while Trainium2 delivers up to four times faster training than before and will be able to be deployed in EC2 UltraClusters of up to 100,000 chips.

The EC2 UltraClusters are designed to ‘deliver the highest performance, most energy efficient AI model training infrastructure in the cloud’, as AWS puts it. With it, customers will be able to train large language models in ‘a fraction of the time’, as well as double energy efficiency.

As ever, AWS offers customers who are already utilising these tools. Databricks, Epic and SAP are among the companies cited as using the new AWS-designed chips.

Zero-ETL integrations

AWS announced new Amazon Aurora PostgreSQL, Amazon DynamoDB, and Amazon Relational Database Services (Amazon RDS) for MySQL integrations with Amazon Redshift, AWS’ cloud data warehouse. The zero-ETL integrations – eliminating the need to build ETL (extract, transform, load) data pipelines – make it easier to connect and analyse transactional data across various relational and non-relational databases in Amazon Redshift.

A simple example of how zero-ETL functions can be seen is in a hypothetical company which stores transactional data – time of transaction, items bought, where the transaction occurred – in a relational database, but use another analytics tool to analyse data in a non-relational database. To connect it all up, companies would previously have to construct ETL data pipelines which are a time and money sink.

The latest integrations “build on AWS’s zero-ETL foundation… so customers can quickly and easily connect all of their data, no matter where it lives,” the company said.

Amazon S3 Express One Zone

AWS announced the general availability of Amazon S3 Express One Zone, a new storage class purpose-built for customers’ most frequently-accessed data. Data access speed is up to 10 times faster and request costs up to 50% lower than standard S3. Companies can also opt to collocate their Amazon S3 Express One Zone data in the same availability zone as their compute resources.

Companies and partners who are using Amazon S3 Express One Zone include ChaosSearch, Cloudera, and Pinterest.

Amazon Q

A new product, and an interesting pivot, again with generative AI at its core. Amazon Q was announced as a ‘new type of generative AI-powered assistant’ which can be tailored to a customer’s business. “Customers can get fast, relevant answers to pressing questions, generate content, and take actions – all informed by a customer’s information repositories, code, and enterprise systems,” AWS added. The service also can assist companies building on AWS, as well as companies using AWS applications for business intelligence, contact centres, and supply chain management.

Customers cited as early adopters include Accenture, BMW and Wunderkind.

Want to learn more about cybersecurity and the cloud from industry leaders? Check out Cyber Security & Cloud Expo taking place in Amsterdam, California, and London. Explore other upcoming enterprise technology events and webinars powered by TechForge here.

TECHNOLOGY

HCLTech and Cisco create collaborative hybrid workplaces

Published

5 months ago

November 29, 2023

Max

Digital comms specialist Cisco and global tech firm HCLTech have teamed up to launch Meeting-Rooms-as-a-Service (MRaaS).

Available on a subscription model, this solution modernises legacy meeting rooms and enables users to join meetings from any meeting solution provider using Webex devices.

The MRaaS solution helps enterprises simplify the design, implementation and maintenance of integrated meeting rooms, enabling seamless collaboration for their globally distributed hybrid workforces.

Rakshit Ghura, senior VP and Global head of digital workplace services, HCLTech, said: “MRaaS combines our consulting and managed services expertise with Cisco’s proficiency in Webex devices to change the way employees conceptualise, organise and interact in a collaborative environment for a modern hybrid work model.

“The common vision of our partnership is to elevate the collaboration experience at work and drive productivity through modern meeting rooms.”

Alexandra Zagury, VP of partner managed and as-a-Service Sales at Cisco, said: “Our partnership with HCLTech helps our clients transform their offices through cost-effective managed services that support the ongoing evolution of workspaces.

“As we reimagine the modern office, we are making it easier to support collaboration and productivity among workers, whether they are in the office or elsewhere.”

Cisco’s Webex collaboration devices harness the power of artificial intelligence to offer intuitive, seamless collaboration experiences, enabling meeting rooms with smart features such as meeting zones, intelligent people framing, optimised attendee audio and background noise removal, among others.

Tags: Cisco, collaboration, HCLTech, Hybrid, meetings

TECHNOLOGY

Canonical releases low-touch private cloud MicroCloud

Published

5 months ago

November 28, 2023

Max

Canonical has announced the general availability of MicroCloud, a low-touch, open source cloud solution. MicroCloud is part of Canonical’s growing cloud infrastructure portfolio.

It is purpose-built for scalable clusters and edge deployments for all types of enterprises. It is designed with simplicity, security and automation in mind, minimising the time and effort to both deploy and maintain it. Conveniently, enterprise support for MicroCloud is offered as part of Canonical’s Ubuntu Pro subscription, with several support tiers available, and priced per node.

MicroClouds are optimised for repeatable and reliable remote deployments. A single command initiates the orchestration and clustering of various components with minimal involvement by the user, resulting in a fully functional cloud within minutes. This simplified deployment process significantly reduces the barrier to entry, putting a production-grade cloud at everyone’s fingertips.

Juan Manuel Ventura, head of architectures & technologies at Spindox, said: “Cloud computing is not only about technology, it’s the beating heart of any modern industrial transformation, driving agility and innovation. Our mission is to provide our customers with the most effective ways to innovate and bring value; having a complexity-free cloud infrastructure is one important piece of that puzzle. With MicroCloud, the focus shifts away from struggling with cloud operations to solving real business challenges” says

In addition to seamless deployment, MicroCloud prioritises security and ease of maintenance. All MicroCloud components are built with strict confinement for increased security, with over-the-air transactional updates that preserve data and roll back on errors automatically. Upgrades to newer versions are handled automatically and without downtime, with the mechanisms to hold or schedule them as needed.

With this approach, MicroCloud caters to both on-premise clouds but also edge deployments at remote locations, allowing organisations to use the same infrastructure primitives and services wherever they are needed. It is suitable for business-in-branch office locations or industrial use inside a factory, as well as distributed locations where the focus is on replicability and unattended operations.

Cedric Gegout, VP of product at Canonical, said: “As data becomes more distributed, the infrastructure has to follow. Cloud computing is now distributed, spanning across data centres, far and near edge computing appliances. MicroCloud is our answer to that.

“By packaging known infrastructure primitives in a portable and unattended way, we are delivering a simpler, more prescriptive cloud experience that makes zero-ops a reality for many Industries.“

MicroCloud’s lightweight architecture makes it usable on both commodity and high-end hardware, with several ways to further reduce its footprint depending on your workload needs. In addition to the standard Ubuntu Server or Desktop, MicroClouds can be run on Ubuntu Core – a lightweight OS optimised for the edge. With Ubuntu Core, MicroClouds are a perfect solution for far-edge locations with limited computing capabilities. Users can choose to run their workloads using Kubernetes or via system containers. System containers based on LXD behave similarly to traditional VMs but consume fewer resources while providing bare-metal performance.

Coupled with Canonical’s Ubuntu Pro + Support subscription, MicroCloud users can benefit from an enterprise-grade open source cloud solution that is fully supported and with better economics. An Ubuntu Pro subscription offers security maintenance for the broadest collection of open-source software available from a single vendor today. It covers over 30k packages with a consistent security maintenance commitment, and additional features such as kernel livepatch, systems management at scale, certified compliance and hardening profiles enabling easy adoption for enterprises. With per-node pricing and no hidden fees, customers can rest assured that their environment is secure and supported without the expensive price tag typically associated with cloud solutions.

Tags: automation, Canonical, MicroCloud, private cloud