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Zoomed Out? Mix It Up With New Meeting Software

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Zoomed Out? Mix It Up With New Meeting Software

The corporate world keeps on evolving post-pandemic.

Prior to 2020 and the coronavirus pandemic, corporate and client meetings were commonly an even blend between in person, over the phone, and by way of Skype, Zoom, or even Microsoft Teams. Which technology was used in what situation largely depended upon what type of material was covered in these meetings.

In looking back, this was largely because it allowed business leaders and trainers the ability to make certain that all involved in a meeting were fully informed. But once the pandemic hit, nearly every company made the shift to a virtual and, in most cases, hybrid work environment. What this did to meetings and employee or customer communication was remarkable — virtual meetings, video classrooms, and all things Skype, Zoom, Microsoft Teams, FaceTime, and more became the “new normal.”

The likes of these software options were second nature to many who have utilized them since as early as 2015; however, others had to adapt to video conferencing technology like it was a new frontier never before discovered. Our new, completely virtual environment took some getting used to, but before long, we were video conferencing for every little piece of each puzzle we worked through. 

But this undoubtedly has led to what we refer to as being “Zoomed out,” no matter what your role is in your individual industry. But being “Zoomed out” in recent years has already proven to be a completely solvable problem, and with a little exponential thinking from my Anticipatory Leader System coupled with some new software applications, another “new normal” for virtual meetings, training, and more has begun.

Understanding Zoom Fatigue

The reason many quickly experienced video conferencing fatigue was the result of our whole lives, not just our professional lives, having to be virtual overnight. We watched performances from our favorite music artists via livestream to get our concert fix, met with family members via video conferencing, took online classes that ordinarily would have met in person, and so much more.

In addition to video, we already had virtual and augmented reality video games for entertainment, and now instead of putting our phones down and going to a local restaurant for fellowship, we used them to order DoorDash or curbside pickup. Everything was through a screen, so come each Monday morning, employees and executives alike would have a slew of meetings via video conferencing, of which they began to tune in and drop out so to speak.

Many business executives picked up on this employee exhaustion as a Hard Trend future certainty, regardless of when the pandemic would end. If Zoom, Microsoft Teams, and other video conferencing software were here to stay, alternatives to those occasional, extremely brief meetings that take more work to put together than to host were a must.

In lieu of this, their leadership mindset shifted to one of anticipation, hoping to pre-solve video meeting exhaustion by simplifying meetings that are too complex to be an email but far too simple to be a full-blown, live organization of employees, customers, and executives. This led to understanding and leveraging the benefits of screen recording and remote collaboration technologies like Loom, Vimeo, and others.

Zoom Fatigue Solved: Simple Screen Recordings

The connectivity of 5G, smartphones, and a multitude of other accelerated digital disruptions have converged to give individuals ease of access to both information and, in the case of virtual and hybrid workspaces, each other like never before. This is why virtual meetings of any kind are a Hard Trend future certainty — the ease of connecting so many clients, co-workers, and customers throughout projects every single time they think of a change.

Software like Loom and websites like Vimeo not only allow business leaders to implement exponential thinking in better solutions to employee and client Zoom fatigue, but they also utilize my Skip It Principle by providing a service that lets users simply record a demo video and share it with a client collaboratively. This is contrary to taking screenshots and trying to either email a description, calling the individual recipient to walk them through what they were looking at, or most recently, schedule a Zoom call every time something simple needs discussing.

Essentially, screen capture software of any kind offers the benefit of video conferencing without having it in real time. What a simple solution to Zoom fatigue!

Now a recipient can simply open and watch a screen recording and, in the event there are further questions regarding the content, schedule a live video call to clear them up. Since 2015, and thanks to the rapid acceleration of digital disruptions caused by the pandemic, screen recording software and the collaborative, remote workspaces that come with them have grown to 14 million users across 200,000 corporations.

No Different Than Email? Video Conferencing Was A Hard Trend

As mentioned above, the likes of Loom and other screen recording software was not founded as an agile response to Zoom fatigue during the pandemic. This software was founded by utilizing my Hard Trend Methodology and pre-solving problems by analyzing Hard Trend future certainties that the owners knew would be hitting the world one day.

The Hard Trend here was not only a rise in video conferencing, but a rise in digital communication in general. As both video conferencing software and screen recording programs emerged as early as 2015, consider what digital technologies already existed for some time: Email, mobile phones (smartphones and on some, FaceTime), computers with webcams, the internet, social media, and more. The entrepreneurs behind screen recording software saw that digital communication would only increase and decided to pre-solve a professional problem in ways that would be exponential, unbeknownst to them at the time.

Using Screen Recordings Exponentially

Of course, work projects and collaborations across a hybrid work environment is any type of screen recording software company’s bread and butter, but as an Anticipatory Leader who thinks exponentially, can you identify different ways to leverage the likes of Loom, Vimeo, and others for different purposes? Let me give you one idea to start.

The pandemic has brought on what is being referred to as the Great Resignation, as I have written about recently. In that, many have taken to freelance work, especially in roles that likely could have been fully remote long before global lockdowns and safer-at-home orders. Marketing, for instance, is a notable one. Marketing departments looking to outsource certain tasks to independents and small business owners can leverage screen recording software in the way of assurance that work is getting complete.

For instance, they could sign up a freelance or remote worker for a software like Loom and have them record what they are working on, instead of leaving it up to them to document their hours in a spreadsheet or via invoice. Perhaps accounting departments can benefit from this exponential use as well, knowing how to document independent work more efficiently.

In all of this, let’s not forget that another integral component to my Anticipatory Leader System is to be human. Zoom fatigue isn’t the real problem in many cases; screen fatigue is. As the pandemic slows a bit more every day, we should all remember that we live in a hybrid, Both/And world. There is an appropriate time for live video conferencing and a time for simple screen recordings, just as there is a time for in-person meetings and conversation.


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Vodafone Ireland turns to Amdocs to drive enhanced customer experience

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Cloud Computing News

Duncan is an award-winning editor with more than 20 years experience in journalism. Having launched his tech journalism career as editor of Arabian Computer News in Dubai, he has since edited an array of tech and digital marketing publications, including Computer Business Review, TechWeekEurope, Figaro Digital, Digit and Marketing Gazette.


Vodafone Ireland has chosen Amdocs, a provider of software and services to communications and media companies, to transition its infrastructure and application workloads to the cloud, enabling an enhanced customer experience and rapid adoption of the latest 5G innovations.

Under the agreement, Amdocs Customer Experience Suite (CES) will migrate from Vodafone Ireland on-premise to the cloud, providing the Irish operator with greater flexibility and capacity to support its future growth.  

Mairead Cullen, CIO at Vodafone Ireland, said: “Moving to the cloud is a key part of our strategy as we look to become even more dynamic, agile and responsive to our customers’ needs. We have a long-standing relationship with Amdocs and we’re pleased to be collaborating with them on this important initiative.”

Anthony Goonetilleke, group president of technology and head of strategy at Amdocs, said: “By migrating its IT services infrastructure to the cloud, Vodafone Ireland can ensure it has the foundations in place to achieve growth and further enhance the experience of its customers.

“We are excited to be taking such a central role in the company’s cloud strategy.”

Want to learn more about cybersecurity and the cloud from industry leaders? Check out Cyber Security & Cloud Expo taking place in Amsterdam, California, and London.

Explore other upcoming enterprise technology events and webinars powered by TechForge here.

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How to Align Data and Analytics Governance with Business Outcomes

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How to Align Data and Analytics Governance with Business Outcomes

With access to large amounts of data made available to businesses, maintaining and governing the kind of data that is accessible to users have become significantly essential.

Proper data and analytics governance in organizations can help them in achieving on-point data and analytics processes.

The use of data and analytics is increasing across practically all industries. Due to the availability of inexpensive storage alternatives, organizations have access to more data. It’s not surprising that the usage of analytics due to access to extensive data has expanded to every part of the company when you take into account the growing number of user-friendly tools for managing, retrieving, and analyzing data. 

However, a lot of effort goes into managing data and analytics. Thus, organizations must ensure that their efforts are aligned with their business priorities, and the data is accurate in nature and thoroughly secured. Without analytics governance, even if the organization has a good hold on its data governance policies, the advantages of establishing policies and processes to govern the analytics process still stand. As data governance guarantees your business has processes and standards around the use of data, analytics governance provides the same level of oversight to the way analytics initiatives are built and delivered.

Aligning Data and Analytics Governance

Data and analytics governance initiatives must be closely related to organizational strategies. However, businesses frequently base their data and analytics governance processes on data rather than the business. Here are a few points on how businesses can align their data and analytics governance with their business outcomes.

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Trusted Governance

Forming business decisions based on the notion that “all data is equal” is no longer a sound strategy because data and analytics capabilities exist across a company and differ in nature. Instead, create a paradigm of trust-based governance that allows for a dispersed data and analytics ecosystem and is able to help business executives make decisions that are more confidently appropriate to the circumstances.

Digitization

With the essence of developing technology, digitization has taken over almost every business to stay relevant in the market. However, for businesses to gain the best outcomes from the digital space, digitization is essential. And for successful digitization, data and analytics governance must function based on factors like digital ethics and transparency. Therefore, ensuring that the values and concepts of digitization are reflected in the data and analytics governance is crucial to significantly align it with business outcomes.

Data Security

Today, organizations are aware of the potential risks associated with their businesses and securing data has become a necessity. This awareness implies that they address both the threats and the possibilities brought about by data and analytics. Organizations frequently manage risk and market potential independently, and they also do not really prioritize information security when assessing business results. Therefore, data and analytics governance authorities should have interdisciplinary teams capable of making decisions that are well-balanced, giving risk, opportunities, and security the appropriate weight while considering the organizations’ future interests in mind.

 

Today, businesses are aware of the fact that without effective data and analytics governance, their initiatives and investments in data and analytics won’t be able to satisfy important organizational goals like increased revenue, cost reduction, and improved customer experiences. Therefore, aligning it with business outcomes is critical for business success.

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IBM launches new way to partner through IBM Partner Plus

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IBM has developed IBM Partner Plus, a new program that reimagines how IBM engages with its business partners through unprecedented access to IBM resources, incentives, and tailored support to deepen their technical expertise and help speed time to market.

The program is designed to fuel growth for new and existing partners, including resellers, hyperscalers, technology providers, independent software vendors and systems integrators, by putting them in control of their earning potential. IBM Partner Plus is central to the company’s Hybrid Cloud and AI strategy and aims to empower partners to help clients automate, secure and modernize their businesses.

IBM Partner Plus offers partners a transparent, simple and modern experience. By growing technical expertise and demonstrating sales success, participants can progress to three tiers – Silver, Gold and Platinum – which unlock specialized financial, go-to-market support and education benefits. In the new program, badging will become the standardized measure of skills and validated solutions will demonstrate expertise. The enhanced IBM Partner Portal consolidates and tracks all expertise, revenue, and deals globally, offering each partner a clear line-of-site into their progression through the program.

“IBM Partner Plus introduces a new way for IBM to deliver value to new and existing partners by helping them gain skills, grow faster and earn more,” said Kate Woolley, GM, IBM Ecosystem. “We’ve heard from partners that they want a simplified experience that helps them win with clients. I’m confident these changes and our continued investment in our ecosystem will make IBM the partner of choice across the industry, and together we can drive growth for partners, clients, and IBM.”

IBM Partner Plus results from the company’s journey to put partners at the centre of IBM’s go-to-market strategy and act as a growth engine to help capture the $1 trillion hybrid cloud and AI market opportunities. IBM has invested in elevating the role of partners and accelerating partner-led sales by enabling the ecosystem to become a preferred route to market, offering clients an optimal mix of technology, services, and consulting expertise. To drive continued growth, IBM will increase its capacity to support partners by doubling the number of partner-facing brand and technical specialists to help them prospect and win additional client business.

“The new IBM Partner Plus program provides an enhanced experience that sets our company up for success by offering employees access to skills and opportunities, so we can help more clients utilise IBM’s technology portfolio to modernise their operations,” said Bo Gebbie, President, Evolving Solutions. “IBM is more serious than ever about putting partners first. They’ve listened to our feedback, and it is reflected in the new partner experience that makes it easy for us to collaborate, rewards our investments and fuel growth.”

IBM Partner Plus brings all partner types and programs together – whether they sell, build on or with, and/or provide services for IBM technology – into one integrated ecosystem. For example, to help broaden the market opportunity and create new revenue streams for its ecosystem, IBM recently enabled partners in North America to resell IBM products through other cloud marketplaces. This allows for independent software vendors to embed IBM Software from partner marketplaces into their own solutions. All partner sales through the marketplace accumulate towards their progression in IBM Partner Plus. 

Competitive incentives

Partners can advance through tiers to unlock benefits and demand generation programs which could offer them up to a threefold increase in total investment from IBM. The IBM Partner Portal gives partners real-time visibility into the incentives they are eligible for, predictability into potential earnings, and includes an automated deal share engine that helps them surface quality leads. This has improved deal registration and introduced partners to more than 7,000 potential deals valued at over half a billion dollars globally.*  IBM investments in co-marketing campaigns and co-sell support with partners can also help bring solutions to market and generate demand.

Insider access

IBM Partner Plus builds on the successful release of its October badging and selling enablement materials to partners, which has driven more than 15,000 partner enrollments in sales and technical badges. Offering partners the training, enablement, and experiential selling resources available to IBMers at no cost can help better equip them to win with clients. Additionally, access to IBM’s seller tools can help them generate competitive and transparent pricing. Partners can also attend IBM’s quarterly Sales Kickoffs together with IBM sellers, and participate in live training sessions and other global technical advocacy events to help upskill, increase eminence, and engage with technical experts. For new partners, IBM is launching the IBM New Partner Accelerator, which provides onboarding, training, and other benefits during their first six months in the program to help accelerate their path to profitability.

Enhanced support and benefits

Partners can grow skills, develop solutions, and build sales expertise with technologies like AI, security, and cloud on an open hybrid cloud platform by leveraging technical experts from IBM. IBM will also assist partners in the development of minimal viable products, proofs of concept, and custom demos to help them win client business and accelerate growth. In addition, as partner businesses grow with IBM, they can unlock additional benefits designed to help them expand capabilities and find new clients.

PartnerWorld will transition to a new IBM Partner Plus experience on January 4, 2023, with the new incentive program taking effect on April 1, 2023. Registered PartnerWorld members will maintain their current tier through July 1, 2023 and can progress to the new tiering system during this time as they meet criteria.

Want to learn more about cybersecurity and the cloud from industry leaders? Check out Cyber Security & Cloud Expo taking place in Amsterdam, California, and London.

Explore other upcoming enterprise technology events and webinars powered by TechForge here.

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