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Email Marketing in 2022: Trends and Useful Tools




Is email marketing still effective? Of course! 99% of users check their email every day, or even several times a day. Despite what you may think, people keep reading emails and are ready to interact with interesting content being shared with them. 

Sure, there is a widespread belief that social media and chatbots have pushed email marketing into the background. However, in reality, there is no full-fledged alternative to the power of email newsletters.

The situation is also influenced by the ever-evolving email industry. Marketers are regularly introducing new methods and email strategies that continue to push engagement and results, maintaining email marketing as the most reliable channel of communication with customers.

In this article, we’ll dive into new email marketing tools and trends so you can ensure 2022 starts off on the right foot. 

Trends to Develop and Optimize Your Email Campaigns 

Let’s analyze what email campaign methods will be relevant in 2022.

AI Technologies 

While artificial intelligence is developing, many experts are skeptical about it. Indeed, for all the promising nature of the technology, it shows rather modest results. However, AI already has an important area of its ​​application.

Data. There is so much that no person is able to process all the information. On the other hand, AI can do it. How can artificial intelligence be used in email marketing? Here are some ideas:

  • Conducting surveys, analyzing the results and preparing optimized reports
  • Performing analytical forecasts of results
  • Processing large amounts of customer data
  • Creating Email templates 
  • Optimizing email send times
  • List scrubbing and deleting spam accounts from your email list
  • Reorganizing campaigns

Using AI will increase the speed of working with data. Moreover, the system can be entrusted with all the routine and time-consuming tasks. However, do note that the technology can be expensive, making it less available to businesses without large budgets for marketing and software.

Optimization for All Platforms

Mobile optimization is extremely important for any email strategy. You need to make sure that all of your customers get the same email experience – no matter what gadgets, operating systems and email clients they have.



Ideally, mobile and desktop versions of emails should be identical. What matters is ease of access, readability, design uniformity, and the absence of technical errors in interaction. To achieve this result, you may need to contact a specialized company.

Artificial intelligence can also help in this matter. With the help of AI, you can personalize email content depending on various factors, modifying the content for specific recipients.

Design Simplification

Modern consumers don’t mind a minimalistic email appearance. There’s less clutter and less noise to sift through. Your message can remain clear and when your message is clear, your CTA is clear as well. 

If you’re worried that a simple email design will infringe on your creativity, then try incorporating infographics or decorative fonts. Both are a great way to walk the line between simple and engaging. 

Another solid tip is to maintain as much white space as possible between key elements. This helps readers to separate the visual parts of your email easier.

User Content

This is an easy and affordable way to increase organic traffic and attract new customers. All you need to do is include user-generated content in your emails. There is a good chance that customers will trust the brand more if they see recommendations from different groups of people that have already worked closely with you. 



User-generated content has a major advantage – it’s free and can be used for any marketing purpose. Increase audience confidence by including customer reviews, survey results, or photos of your customers in the process of using the product in your campaigns. 

Add a CTA button to your email to receive requests from interested customers that are willing to offer their experience with your brand. This will help you collect user-generated content for future mailings. You can also encourage customers through social media by having them share their photos and reviews using a particular hashtag. That way, you can easily find these posts and add them to your email marketing strategy. 

Maximum Personalization For Each Customer

Modern users do not want to feel like a cog in a wheel. They want to be appreciated. They expect this from their favorite brands too. Therefore, template, depersonalized automated mailing lists no longer work. Personalization comes first.

This is where complex personalization for email marketing comes in. 

You can use website forms to collect data about your customers, gathering key information so you can understand who they are better. Just make sure you obtain consent so that you align with GDPR guidelines

When analyzing data, take into account the habits of your users. Take note of their preferences regarding your goods and services, the percentage of email opens, and other email marketing metrics to help you determine your future strategy. 

For example, if part of your audience puts purchases in their cart but appears to be in no hurry to place an order, a personalized email offering a discount on the items in the cart could encourage them to complete the action.

However, for brands to stand out in 2022 hyper-personalization is key. Here is how this can be done in email marketing:

  • Recommend content or products to each individual segment of your audience
  • Generate individual messages for each of the segments
  • Recommend personal content or products to specific users based on product pages they’re visiting or actions they’re taking on your site
  • Reward user action with personalized bonuses, gifts and offers

Best Email-Marketing Tools

Dedicated email marketing software is much more than just email sending tools. They can be used for audience analysis, list building and segmentation, optimizing marketing channels, business development, and revenue growth. 

Here are some recommended tools:


Benchmark Email is one of the best multifunctional email marketing platforms. It provides features that are relevant to most types of business, but at the same time is easy to use. The advantages are:


This is an email template builder, with the ability to edit clean html code. The advantages are:

  • Automated email creation
  • Tools for creating interactive emails
  • Ready to use complex templates
  • High-quality customer support

The main disadvantage is a complex configuration that takes time to master. 


Litmus is a set of tools that allow users to organize and run a commercial email campaign with the ability to test and obtain data for further analysis. The advantages are:

  • The ability to edit html online
  • Flexible customization of templates
  • Conducting spam testing
  • Checking the IP and domain for blacklists
  • Demonstration of the number of opened/read letters
  • Geolocation and other tracking activities

The service is universal and recommended if you need to have a large selection of email templates with full access to the settings.


BenchmarkONE is software that ties marketing automation, lead generation, and CRM into a simple-to-use format. Advantages include:

  • Email marketing along with landing pages and popups to grow your list
  • The ability to track customer email and site engagement
  • Marketing and sales dashboards
  • Tracking the entire customer journey to purchase
  • Tagging capabilities for better list segmentation


This platform is called the ideal solution for content creators. The advantages are:

  • Ease of use
  • High level of automation
  • Integration with various services
  • Availability of a free trial version
  • Quality support

It does come with a higher price tag, as well as a lack of advanced customization of templates.


The key to email marketing is to run your campaigns in line with the upcoming trends. 2022 will be all about using technology to your advantage as well as hyper-personalization and user-generated content. Make sure you start mapping out your plan today! 

Author Bio

Dmytro Leiba is a marketing specialist at Logaster, an online brand identity builder. He has hands-on experience in marketing and branding. In his spare time, he enjoys reading about business, marketing, branding, and sharing his knowledge with others. Find him on LinkedIn


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How to Embed Video in Emails




Nowadays, video content has become an essential part of any marketing strategy. As audiences tend to willingly consume short clips and videos, it’s not surprising that 92% of marketers currently use video content to engage viewers and reach their target audience. The rapid growth in popularity of social media has led to a growing amount of video content online.

Due to the pandemic, live streams have become the new go-to means of communication; that’s why 57% of marketers now use live videos on Facebook and Instagram in their video marketing strategies.

As videos effectively increase click-through rates (CTR), marketers try to embed them in any way possible. Email marketing is no exception.

How Can You Use Video Email Marketing in a Branding Campaign


Video email marketing means including videos in your newsletters and other emails. You can analyze engagement levels by keeping an eye on the likes, shares, views, and comments your videos receive. As videos get more attention, they often rank higher in search engine results than in plain text.  This means that videos enable you to better promote your products and services, drive traffic to your website, increase social media engagement, and more.

What Kind of Emails Can You Embed Videos in?


There are many types of emails you can embed videos in, from newsletters to educational emails. Videos might help you announce a new release, show a tutorial featuring your company’s products, talk about discounts, promote events, and more. You don’t have to include videos in every email; the main goal is to increase conversions.

Here are examples of emails you can embed videos in:

  • ‘Meet the brand’ emails
  • Newsletters
  • Customer nurturing emails
  • Educational emails
  • New product announcements
  • Event announcements

A recent study showed that the more personalized your video, the better. Use data, analytics, and questionnaires to understand what your customers are interested in and what makes them subscribe or unsubscribe.

5 Video Email Marketing Tips


Choose the videos you want to embed

Given the many types of emails you can choose from for your video campaign, you need to decide what content to show. This, in turn, will dictate what types of videos to make to increase CTR and get the most return on your investment (ROI) from your marketing strategy. The types of emails for video embedding listed above will help you to focus on your choice.

It’s important not to bring all these videos together in a single email or multiple newsletters in a row, as this will only confuse viewers. There’s no need even to use videos in every email. Start with one video in a single email and analyze the traffic and recipient activity. If the CTR is high and the audience is interested, you can confidently develop a campaign with these videos, or add the other types.

Don’t forget to take a screenshot to use as a video thumbnail in the message.

Make sure you can share your video

Avoid those awkward situations when your email recipients cannot open the video file. When it comes to email newsletters, you can’t just insert a link, upload a video, or stream it from YouTube. You have to upload it as a file. To do that, you need to host your video in your company’s services or via your content distribution network (CDN). Remember to take into account the cost of hosting and streaming from different services!


Consider, too, how to add large files to your email. For example, Gmail lets you share files up to 25 MB in size, so you must be careful with HD videos. Sending them without errors may require the use of a special converter to change the file size.

Another good tip is to include a few words about your video. Give the audience a short overview to introduce the clip and list the main points. This will save the day if problems with the network occur or your client’s device doesn’t download images automatically. Even if the video doesn’t show up, you can still deliver your message.

Don’t forget your current customers

It’s one thing to talk about how to get new clients, but what about the old ones? As they’ve made a purchase once, they need less convincing to trust your brand, so it’s easier to encourage them to buy more from you. Because they’ve already invested in your brand, they are more likely to subscribe to a newsletter or follow you on social networks and continue watching your videos. It’s a great opportunity to increase revenues coming from existing customers.

Sometimes the road to getting customers to rebuy can be long and hard. You can use analytics to understand their interests and get them on board again with more engaging content. It might be introducing a new product, a tutorial, or a clip about the type of products your customer is interested in.

Add a personal touch

Any communication becomes more valuable when you make it personal. If you have a limited number of clients, you can make personalized videos and add company names, watermarks, or CEO names. With personalization, you can create a tight connection between your brand and those who are ready to invest in it.

But personalization is not just about building community with the assistance of an email marketing strategy. It helps to use analytics tools, too. For example, pay attention to those who don’t watch your videos to the end and explore what made them do this. Some tools let you send a reminder to recipients to finish watching the video; analytics lets you go a stage further by enabling you to change your business processes and monitor progress. As for recipients, these techniques make them feel special and important to your company. All in all, it means not only a better relationship with your users but also more views and more clicks.

Here is a list of the best programs that let you quickly edit your videos. Some of the web services listed are free, while other software requires a paid subscription:

Include video captions

A not-so-obvious but important tip. Make sure your video content is accessible to the deaf and hearing impaired. When thinking about how to put subtitles in your video, remember about video-editing software. You can easily attach subtitles via YouTube Studio or use a video editor or converter to upload titles right from within the program. Another reason you need captions is that it’s not always possible to watch videos with the sound on, for example, at the office or on public transport. Subtitles will help you to deliver the message even if the sound is turned off.


Wrap Up

With the development of Instagram and other social networks, people are exposed to more sales outreach from brands than ever before. In your endless pursuit of subscribers and CTRs, you need to use every tool in the book to get more customers to invest in your brand. Emailing is one of the most stable marketing tools and one you can control using analytics and data. And videos increase views, opens, and CTRs – that’s why marketers try to use them as often as possible.

Videos in the email are among the most effective ways to increase your sales and audience engagement. They can be informative, intriguing, and engaging, enabling you to show any content you want. What is more, they are easy to embed in your emails. But to make the most out of videos, you need to know your goal and be prepared to explore what your audience needs. In this article, you have all the basic information you need to start your email marketing journey.

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