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Google Maps Rolls Out 4 New Features

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google maps rolls out 4 new features via mattgsouthern

Google Maps has four new features to improve the experience for users as well as businesses who use the platform to reach customers.

Here’s a look at everything new in Google Maps and how it can be useful to you.

Messaging From Maps & Search

To facilitate easier communication between businesses and customers, Google is bringing messaging capabilities to Maps and Search.

Businesses with a verified profile can now message with customers directly from the Google Maps app. Messages from customers will appear in the business messages section in the updates tab.

Google Maps Rolls Out 4 New Features

Messaging can be turned on or off from the settings panel of the Google Maps and Google My Business apps.

Google will soon be adding the ability for businesses to see and respond to customers on desktop by adding messages directly in Search.

Customers can already utilize business messaging from search results with an update to Google Posts.

In addition to clicking on the “Message” button in a business’s profile, customers can now start a conversation from any post created in Google My Business.

The example below shows what the new “Message” button look like on a business post.

Google Maps Rolls Out 4 New Features

Updated Performance Insights

Google is adding more metrics to the new set of performance insights rollout out to GMB a couple of months ago.

The new insights track how well a business is performing by measuring the number of customer engagements initiated from Maps and Search.

Google is adding more data to performance insights that will show businesses the queries people are using to find their listing in Maps and Search.

The dataset will track the following information:

  • Total amount of searches that triggered your business profile.
  • Whether performance is up or down from last year.
  • A list of search terms people used to find your business profile.
  • How many times each search term triggered your business profile.

Google Maps Rolls Out 4 New Features

Google will be adding more data early next year that shows whether customers saw your business via Maps or Search, and if they say saw it on a mobile or desktop device.

All performance data is available up to six months.

Community Feed

A new community feed is being added in the Explore tab of Google Maps.

In the feed users will find the latest reviews, photos, and posts added to Maps by local experts, people you follow, and businesses serving food & drink.

Google Maps Rolls Out 4 New Features

This is one more reason to keep that business listing regularly updated if you’re in the food & drink industry. The more often you publish a post, or add other types of content to your profile, the more often you may show up in peoples’ community feed.

Street View User Contributions

Google is running a pilot test of a new feature that will allow people to contribute imagery to Street View using only their phone.

Google Maps Rolls Out 4 New Features

Using the Street View app, users can record a series of connected images while they move down a street or path.

After footage is recorded and published with the Street View app, Google will automatically rotate, position, and put the sequence of images together.

This feature could prove to be useful for businesses in areas without the best street view coverage. It could also be used to submit updated images to street view of the outside of your business.

The Street View connected photos beta feature is now available for people using the app with an ARCore-compatible Android device in Toronto, Canada, New York, NY and Austin, TX, along with Nigeria, Indonesia and Costa Rica. More regions on the way soon.

Sources: Google (1, 2, 3)

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Google Warns About Misuse of Its Indexing API

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Google Warns About Misuse of Its Indexing API

Google has updated its Indexing API documentation with a clear warning about spam detection and the possible consequences of misuse.

Warning Against API Misuse The new message in the guide says:

“All submissions through the Indexing API are checked for spam. Any misuse, like using multiple accounts or going over the usage limits, could lead to access being taken away.”

This warning is aimed at people trying to abuse the system by exceeding the API’s limits or breaking Google’s rules.

What Is the Indexing API? The Indexing API allows websites to tell Google when job posting or livestream video pages are added or removed. It helps websites with fast-changing content get their pages crawled and indexed quickly.

But it seems some users have been trying to abuse this by using multiple accounts to get more access.

Impact of the Update Google is now closely watching how people use the Indexing API. If someone breaks the rules, they might lose access to the tool, which could make it harder for them to keep their search results updated for time-sensitive content.

How To Stay Compliant To use the Indexing API properly, follow these rules:

  • Don’t go over the usage limits, and if you need more, ask Google instead of using multiple accounts.
  • Use the API only for job postings or livestream videos, and make sure your data is correct.
  • Follow all of Google’s API guidelines and spam policies.
  • Use sitemaps along with the API, not as a replacement.

Remember, the Indexing API isn’t a shortcut to faster indexing. Follow the rules to keep your access.

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GOOGLE

This Week in Search News: Simple and Easy-to-Read Update

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This Week in Search News: Simple and Easy-to-Read Update

Here’s what happened in the world of Google and search engines this week:

1. Google’s June 2024 Spam Update

Google finished rolling out its June 2024 spam update over a period of seven days. This update aims to reduce spammy content in search results.

2. Changes to Google Search Interface

Google has removed the continuous scroll feature for search results. Instead, it’s back to the old system of pages.

3. New Features and Tests

  • Link Cards: Google is testing link cards at the top of AI-generated overviews.
  • Health Overviews: There are more AI-generated health overviews showing up in search results.
  • Local Panels: Google is testing AI overviews in local information panels.

4. Search Rankings and Quality

  • Improving Rankings: Google said it can improve its search ranking system but will only do so on a large scale.
  • Measuring Quality: Google’s Elizabeth Tucker shared how they measure search quality.

5. Advice for Content Creators

  • Brand Names in Reviews: Google advises not to avoid mentioning brand names in review content.
  • Fixing 404 Pages: Google explained when it’s important to fix 404 error pages.

6. New Search Features in Google Chrome

Google Chrome for mobile devices has added several new search features to enhance user experience.

7. New Tests and Features in Google Search

  • Credit Card Widget: Google is testing a new widget for credit card information in search results.
  • Sliding Search Results: When making a new search query, the results might slide to the right.

8. Bing’s New Feature

Bing is now using AI to write “People Also Ask” questions in search results.

9. Local Search Ranking Factors

Menu items and popular times might be factors that influence local search rankings on Google.

10. Google Ads Updates

  • Query Matching and Brand Controls: Google Ads updated its query matching and brand controls, and advertisers are happy with these changes.
  • Lead Credits: Google will automate lead credits for Local Service Ads. Google says this is a good change, but some advertisers are worried.
  • tROAS Insights Box: Google Ads is testing a new insights box for tROAS (Target Return on Ad Spend) in Performance Max and Standard Shopping campaigns.
  • WordPress Tag Code: There is a new conversion code for Google Ads on WordPress sites.

These updates highlight how Google and other search engines are continuously evolving to improve user experience and provide better advertising tools.

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Exploring the Evolution of Language Translation: A Comparative Analysis of AI Chatbots and Google Translate

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A Comparative Analysis of AI Chatbots and Google Translate

According to an article on PCMag, while Google Translate makes translating sentences into over 100 languages easy, regular users acknowledge that there’s still room for improvement.

In theory, large language models (LLMs) such as ChatGPT are expected to bring about a new era in language translation. These models consume vast amounts of text-based training data and real-time feedback from users worldwide, enabling them to quickly learn to generate coherent, human-like sentences in a wide range of languages.

However, despite the anticipation that ChatGPT would revolutionize translation, previous experiences have shown that such expectations are often inaccurate, posing challenges for translation accuracy. To put these claims to the test, PCMag conducted a blind test, asking fluent speakers of eight non-English languages to evaluate the translation results from various AI services.

The test compared ChatGPT (both the free and paid versions) to Google Translate, as well as to other competing chatbots such as Microsoft Copilot and Google Gemini. The evaluation involved comparing the translation quality for two test paragraphs across different languages, including Polish, French, Korean, Spanish, Arabic, Tagalog, and Amharic.

In the first test conducted in June 2023, participants consistently favored AI chatbots over Google Translate. ChatGPT, Google Bard (now Gemini), and Microsoft Bing outperformed Google Translate, with ChatGPT receiving the highest praise. ChatGPT demonstrated superior performance in converting colloquialisms, while Google Translate often provided literal translations that lacked cultural nuance.

For instance, ChatGPT accurately translated colloquial expressions like “blow off steam,” whereas Google Translate produced more literal translations that failed to resonate across cultures. Participants appreciated ChatGPT’s ability to maintain consistent levels of formality and its consideration of gender options in translations.

The success of AI chatbots like ChatGPT can be attributed to reinforcement learning with human feedback (RLHF), which allows these models to learn from human preferences and produce culturally appropriate translations, particularly for non-native speakers. However, it’s essential to note that while AI chatbots outperformed Google Translate, they still had limitations and occasional inaccuracies.

In a subsequent test, PCMag evaluated different versions of ChatGPT, including the free and paid versions, as well as language-specific AI agents from OpenAI’s GPTStore. The paid version of ChatGPT, known as ChatGPT Plus, consistently delivered the best translations across various languages. However, Google Translate also showed improvement, performing surprisingly well compared to previous tests.

Overall, while ChatGPT Plus emerged as the preferred choice for translation, Google Translate demonstrated notable improvement, challenging the notion that AI chatbots are always superior to traditional translation tools.


Source: https://www.pcmag.com/articles/google-translate-vs-chatgpt-which-is-the-best-language-translator

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