Google My Business Changes to Insights & Video Uploads

Google My Business is giving business owners more data to work with in a series of updates to performance reports. The most important of these updates is the ability to…

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New Google Maps Feature Highlights Wheelchair Accessible Places

Google Maps is launching a new accessibility feature that lets users find wheelchair accessible places with the push of a button. “Accessible Places” is a feature that can be turned…

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Google My Business Listings Can Link to Gift Card & Donation Pages

Google is letting businesses add links to their GMB listing that customers can click on to purchase gift cards or make donations. Businesses can link directly to a gift card…

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Google My Business Impressions Down 59%

An analysis of COVID-19’s impact on local search finds Google My Business experienced a sharp performance drop. A study from Reputation.com of over 80,000 US listings finds that impressions are…

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16 Tips to Handle Negative Customer Reviews Online

Online reviews matter. We all know it, whether we understand exactly how and to what extent they matter, at least in terms of organic visibility across search engines. Google said…

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Google Maps Updated With New Icon & New Features

As Google Maps turns 15 years old, the product is getting a slight overhaul with a new icon, new navigation tabs, and new features. First, here’s the new icon. It’s…

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Google Changes How Local Search Results Are Generated

Google confirmed an update affecting local search results has now fully rolled out, a process which began in early November. In early November, we began making use of neural matching…

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Over 50% of Local Business Websites Receive Less Than 500 Visits Per Month

A study of Google Analytics for local businesses finds that their websites attract an average of 414 monthly users, with 50% of traffic coming from organic search. BrightLocal analyzed Google…

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Searchers Are Engaging More With Business Listings in Search Results [STUDY]

A new study on consumer search behavior this past year reveals consumers are getting more active with business listings in search results. Consumer actions on business listings grew 17% over…

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Google Lets Businesses Add a Custom List of Services to GMB Listings

An update to Google My Business will allow service-based businesses to specify the types of services they offer to customers. Google My Business will provide a selection of suggested types…

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