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14 YouTube Description Templates That Have Helped Our Videos Go Viral

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14 YouTube Description Templates That Have Helped Our Videos Go Viral

As the second-largest search engine, with over 2 billion users per month, YouTube is an undeniably powerful channel for your marketing efforts. Despite its popularity, many business startup owners opt to use Facebook over YouTube as their channel, especially for uploading video content.

This is a mistake. YouTube is a powerful search engine that can help your business reach more people. Its strategy relies on optimizing videos to increase the chances of discoverability.

One of the most important tactics for optimizing your YouTube channel is to create engaging YouTube descriptions.

youtube channel description example

A YouTube channel description is similar to the About Page of a website. It appears under the “About” tab of your channel’s YouTube page.

The YouTube channel description conveys to potential viewers what your content will cover, including the issues you tackle and the communities you serve. The goal is to turn a one-time viewer into a subscriber and consumer of your content. You’ll be able to add this when setting up your YouTube channel.

As a YouTube creator, your primary goal is to attract viewers and turn them into subscribers, often using your channel description. With that in mind, be sure to use keywords that your intended audience would use to search for your content.

YouTube Video Descriptions

Every YouTube video includes a description that can be found under the viewport of the video.

Additionally, every video needs a unique description to increase the likelihood of your video being found when someone is searching for a particular topic.

A YouTube content creator’s video description attracts and converts an audience. Therefore, it’s crucial that you optimize your video descriptions for SEO.

If you’re unsure how to start crafting compelling YouTube descriptions, keep reading. We’ll explore various tactics you can employ and provide templates to ensure you have everything you need to excel on YouTube.

1. Use YouTube description templates. [Free Prompts]

HubSpot compiled seven YouTube video description templates to help your business provide context to your viewers, rank better in search, organize your team, and link to relevant web pages on your site.

HubSpot's 7 YouTube Video Description TemplatesDownload These Templates for Free

2. Explain your content.

To explore the best tactics for writing YouTube descriptions, I spoke with Eric Peters, a Senior Growth Product Manager on HubSpot’s Academy team. He said, “[YouTube descriptions] are one of the primary ways YouTube knows what your video is about. Include links, additional resources, links to other videos and playlists, etc. Make sure the description box is easy to read.”

Peters explained that your YouTube video description and closed captioning should incorporate keywords into your description. It also helps with accessibility for people who are deaf or hard-of-hearing. Hence, adding closed captioning to your videos is an absolute must for accessibility.

For instance, take a look at one of HubSpot Academy’s YouTube video descriptions:

Transcript for a YouTube Video Description

A YouTube description differs from a web page meta description. In a YouTube description, content creators explain what your entire video is about and even link to external resources.

Peters told me, “You get 5,000 characters total, so make use of it. YouTube creators use asterisks or all-caps to differentiate titles from body copy because it’s all plain text. Consider writing up a text version of the key points from the video, or even copying the transcription of the video and paste it into the description.”

3. Include a call-to-action (CTA).

Your YouTube description is a fantastic opportunity to ask viewers to continue to engage with your channel or find additional resources that will help them learn more about a topic of interest.

For instance, let’s say you create a brief “How to Add Filters to Instagram” YouTube video, but you also have an in-depth “How to Use Instagram for Marketing” blog post. Why not link it in the description? Most likely, anyone watching your Instagram video on YouTube would be equally grateful for the opportunity to learn more through a blog post.

Perhaps you simply want to ask viewers to subscribe, turn on notifications, or share your content with their networks. These are all acceptable CTA’s for your description.

You must format your description to ensure you put the most important information first. Peters advises, “The first 200 characters are above the ‘more’ fold on the description box, so if you want your CTA/link to be seen by most people, keep it within the first 200 characters.”

Collapsed YouTube Video Description With Show More Box Highlighted

After the first 200 characters, your text will be cut off, and viewers will need to click “Show more” to see the rest. Therefore, you must make your first 200 characters count.

4. Add your personality.

A YouTube description should be fun and demonstrate your brand’s personality with a unique voice. Unlike traditional forms of advertising, this is an opportunity for you to instill creativity and humor into your content.

Brian Dean’s YouTube channel is a great example of this. His YouTube descriptions often mirror the way he speaks. The descriptions are candid and casual, and he makes it feel like he’s writing to a friend.

Brian Dean YouTube Video Description

To learn more about using YouTube for marketing purposes, consider checking out HubSpot Academy’s comprehensive YouTube Marketing course.

5. Use timestamps to make videos scannable.

Including timestamps in your video description can make your video more user-friendly and help your content rank well on search engines.

YouTube video timestamps appear within search results, improving user retention by directing users to the most relevant portions of videos from SERPs.

Users can search for keywords that appear in your video’s description and click on a thumbnail on the SERP to view the portion of your video that answers their search query.

youtube description examples: timestamps

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YouTube Channel Descriptions

Every YouTube channel description should allude to a specific niche or central theme. You want to tell your audience what they will learn from your channel. This will give them a reason to tune in to your channel, subscribe to it, and continue learning from you and your videos. Additionally, when you add your niche to your YouTube description, your audience can more easily find you in a sea of potentially similar creators.

YouTube Channel Description Examples

1. Wes McDowell

youtube channel description example: wes mcdowell

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Wes McDowell’s YouTube channel targets viewers in the digital marketing niche. The channel description mentions the channel’s mission: teaching small businesses owners digital marketing strategies they can use to grow their businesses. The description also lists topics the channel will feature in its videos, invites viewers to subscribe, and describes the benefits of subscribing to the channel.

Why We Love It

This YouTube channel description is clear and direct. It details what viewers will get when they come to the channel. This description also describes the marketing strategies and techniques viewers will learn. Clarity goes a long way to make a channel easily searchable and rankable on YouTube.

2. Yoga With Adriene

youtube channel description example: yoga adriene

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Yoga With Adriene’s YouTube channel description highlights one of the channel’s main values: inclusion. The channel description mentions that everyone is invited to participate and learn more about yoga through her videos, regardless of their skill level. The description also recommends videos that beginners can watch to become familiar with the content.

Why We Love It

This channel description is an excellent example of how a company’s mission can be useful for video content. The description gives subscribers a glimpse into Yoga with Adriene’s values, creating a connection with the viewer. This angle is helpful for ranking on YouTube because it’s aligned with morals and values that subscribers can easily identify with.

3. Wild Wonderful Off-Grid

youtube channel description example: wild wonderful off-grid

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Wild Wonderful Off-Grid’s YouTube channel description positions the channel within a niche by using the keywords “off-grid,” “self-reliant,” and “building our own home” to appeal to viewers who are interested in living off-the-grid. The description also invites viewers to visit their online store and social media profiles.

Why We Love It

This YouTube channel description establishes a niche, describes the channel’s content, provides background information about the creators, and encourages subscribers and viewers to participate further in their brand. The description also directs their audience to other aspects of their business, such as their store and social media platforms, which fosters value for their subscribers.

4. The Pals

youtube channel description example: the pals

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The Pals’ YouTube channel description introduces the channel’s creators, lists the video games the channel will highlight, and provides each creator’s personal YouTube channel and Roblox username.

Why We Love It

This YouTube channel description focuses on the entertainment the channel provides. The description targets subscribers looking for gaming knowledge and mentions the creators’ personal journeys to set the channel apart from others in the same niche and genre.

5. Florian Gadsby

youtube channel description example: florian gadsby

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Florian Gadsby’s YouTube channel description introduces the channel’s creator and lists the topics that viewers can expect to see when they subscribe. It also links to the creator’s social media and newsletter, and provides information about the creator’s online store, including its restocking schedule.

Why We Love It

This YouTube channel description takes a personal approach to the channel’s subject matter. The description gives visitors clarity about the channel’s content and artistic focus. It also encourages viewers to interact with the creator on their social media platforms to learn more about them and view more of their content.

6. SciShow

youtube channel description example: scishow

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SciShow’s YouTube channel description introduces the channel’s creators and hints at the topics that viewers can expect to see every week. The description also outlines the channel’s posting schedule and mentions other YouTube channels associated with the brand.

Why We Love It

This YouTube channel description tells its viewers when they will see uploads. This is a good strategy to ensure users visit the channel right at the time when they’re expecting to see new content. If views go up on a page, the YouTube algorithm is more likely to boost your channel to a wider audience.

7. Unbox Therapy

youtube channel description example: unbox therapy

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Unbox Therapy’s YouTube channel description states the channel’s tagline, gives an overview of the channel’s content, and provides a contact email for business inquiries.

Why We Love It

This simple channel description piques viewers’ interest with a captivating tagline and a straightforward explanation of the channel’s content. It also includes an email that allows viewers to contact the creators to inquire about the business and ask professional questions about the channel.

YouTube Channel Description Templates

Now that we’ve covered the basics, take a look at a few templates you can use to craft a compelling YouTube description.

1. Be clear and concise.

You might create a playful, easy-going channel ‘About Me’ description, like this one:

Hi, I’m [Name]. This is my channel about increasing your sales, effectively targeting your audience, and growing an email list that you can use to grow your business.

If you’re a marketer who wants to learn marketing strategies to get [result, i.e., more traffic to your site], subscribe to my channel.

My channel publishes videos that focus on storytelling content that connects X, shows you how to infuse your authenticity in your brand, and gives you a marketing strategy that feels organic. If that sounds like it could be helpful for you, please join me!

2. Connect with subscribers.

Alternatively, you can craft a YouTube description that describes what your company does from a third-person point of view, like this one:

[Company] is the worldwide leader in X, Y, and Z. Since [year], [Company] has been on a mission to [insert company vision or purpose here].

To learn more about [Company], its values, and its [company offering], subscribe to our channel to stay informed.

3. Create a niche.

When you write your YouTube channel description, you’ll want to use keywords that define and represent your channel’s niche. Incorporating niche keywords in your channel description helps viewers identify your niche and what content you produce.

[Name] and [Name] have nuanced discussions about dating, their lifestyle, and relationships. They discuss current topics that affect modern dating and how to maneuver relationship patterns. You can purchase [Name] and [Name]’s [product] to learn more about improving your knowledge of relationships.

4. Show your journey.

You may want to create a channel description that asks viewers to join you on a journey that you document on your YouTube channel. For instance, if your YouTube channel focuses on streaming video game content, you may invite your subscribers to watch you as you attempt to win the game. Therefore, mentioning a goal for your channel can help you gain new subscribers eager to come along for the ride as you pursue a goal.

This channel gives everything you need to know about gaming, including the latest equipment reviews, new game reviews, and once-a-week live streams. Watch as I, [name], try to beat my high score in the latest release of [insert game name here].

5. Be more personal.

An effective channel uses a lot of personal touches with its viewers to gain subscribers because the content is authentic and offers emotional appeal. This type of description implies that you want to create a sense of community with your channel.

This is a personal journey of how I became a painter. Learn about what paints I purchase, the tools I use, and the techniques I learned during school. Art is my passion, and I express my love for [insert passion] through it.

6. Create anticipation for new content.

A content creator needs to build excitement for the next video — a sense of urgency and anticipation for their audience. A YouTuber can create giveaways, conduct polls, and invite special guests to participate in the videos to maintain the channel’s success.

This channel gives pop culture commentary through a [political ideology] political lens. We make commentary on books and current events. We also upload a new video every Wednesday and Friday.

YouTube Video Descriptions

A helpful video description can spike your audience’s interest and result in longer watch times, better view counts, and even new subscribers. Plus, it can help with YouTube SEO, allowing YouTube’s algorithm to understand your content and suggest it to new users, further boosting your YouTube metrics.

YouTube Video Description Examples

1. “5 Best Coding Languages for Beginners 2021” by nicole . young

youtube video description example:  nicole young

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The description of nicole . young’s YouTube video, “5 Best Coding Languages for Beginners 2021,” hooks the viewer by posing a question that will be answered in the video. The video description also includes a benefit that the viewer will gain from watching the video.

Why We Love It

In this video description, the creator summarizes the video’s title and specifies the target audience. The text will help audiences (and YouTube) understand the video’s content. This creator understands that the channel description is prime real estate for contact information, social media handles, and calls to action, persuading viewers to stick around.

“How to Write Counterpoint – Music Composition” by Music Matters

youtube video description example:  music matters

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The description of Music Matters’s YouTube video, “How to Write Counterpoint – Music Composition,” uses keywords such as “writing counterpoint,” “music composition lesson,” and “understanding counterpoint” to appeal to audiences that are interested in learning the music composition technique. The description also includes timestamps that viewers can use to skip to the portion of the video that addresses the specific topic they want to learn about.

Why We Love It

This YouTube video description uses keywords to appeal to a niche audience. The specificity makes it easily searchable on YouTube. Using keywords to make each video search-friendly will drive traffic to your video’s specific content.

“How to Create a 90 Day Plan for your Business (+ Free Workbook)” by Anna Clark

youtube video description example:  anna clark

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The description of Anna Clark’s YouTube video, “How to Create a 90 Day Plan for your Business (+ Free Workbook),” includes links to the creator’s website, courses, newsletter, and social media accounts, and a workbook that viewers can download and complete as they watch the video.

Why We Love It

It’s good to involve your viewers in other aspects of your business. The interaction and engagement you earn will help you rank against other active channels. Directing your viewers to other resources for your business will also help your YouTube channel drive traffic to your website, increasing your authority in your business niche.

“How To Create An Email Sales Funnel” by Wishpond

youtube video description example:  wishpond

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The description of Wishpond’s YouTube video, “How To Create An Email Sales Funnel,” hooks the viewer by stating that the video is the fourth installment in a series and linking to the previous video. The video description also includes an incentive for viewers to learn more about the company.

Why We Love It

This description segments the video as a section of a larger series. If subscribers learn that you provide similar content on your channel, they will be more inclined to watch your other videos. The description also lets viewers know there’s a free demo of the service. If you sell other products or services in your business, be sure to link them in the description.

“How to Outline Your Novel – Part 2” by Writing with Jenna Moreci

youtube video description example:  jenna moreci

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The description of Writing with Jenna Moreci’s YouTube video, “How to Outline Your Novel – Part 2,” hooks the viewer by stating that the video is the second installment in a series and linking to the previous video. The video description also includes an incentive for viewers to learn more about the creator’s products.

Why We Love It

This video description is great because it lets viewers know what’s coming next. Inserting a “new segment” in your YouTube series allows viewers to anticipate your next video.

“Microgreens Growing: Materials and Beginner’s Guide” by Epic Gardening

youtube video description example:  epic gardening

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The description of Epic Gardening’s YouTube video, “Microgreens Growing: Materials and Beginner’s Guide,” invites novice gardeners to learn about growing microgreens. The video description tells viewers about the creator’s past experience with microgreens, lists the supplies that the creator mentions in the video, and lists ways that viewers can support the creator beyond watching their video.

Why We Love It

The creator provides a list of products used in the video. The viewers can conduct further research into the products or purchase them immediately through the links.

“Budgeting for Beginners – How to Make a Budget From Scratch 2021” by Debt Free Millennials

youtube video description example:  debt free millenials

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Debt Free Millennials’ YouTube video, “Budgeting for Beginners – How to Make a Budget From Scratch 2021,” teaches viewers to create a budget. The description gives viewers an overview of the topics covered in the video and invites them to sign up for products and services through affiliated links. It also includes links to the creator’s Instagram, Facebook group, and website so that viewers can connect with the creator through different social platforms.

Why We Love It

The creator has created a sense of community and togetherness. If you include your social media links in your YouTube video description, subscribers will follow you on multiple platforms to remain engaged with your content. The content creator invites them to return for new videos and share their own experiences on social media.

YouTube Video Description Templates

A YouTube video description is descriptive text that includes but is not limited to keywords, themes, and special concepts/guests that the content creator wants their viewers to know. The YouTube video description increases visibility through SEO, views, and subscriptions. In each video description, the content creator will encourage their viewers to “Like,” “Share,” and “Subscribe” to their content. An effective video description will be persuasive and informative, and prompt the audience to tune in regularly.

1. Make it search-friendly.

We have all done it: Having parts of an idea and hoping Google will fill in the blanks by completing the search with the rest of our thought. As a content creator, you need to own each of the video’s related tags, including misspellings, to help refine the content under your channel. The YouTube videos need to be centered around keywords, maximizing your SEO for Google and YouTube searches.

Listen to how our CEO explains the difference between X and Y, and learn best practices for implementing your own strategy.

Learn more about X and Y in our course: [course link].

2. Lead viewers to other resources.

You can use a YouTube channel description like this one to help new viewers connect with you on your other channels and social media platforms:

Hi there! New to [name of channel]? If so, here’s what you need to know: I like [interests related to channel] a LOT, so I use this channel to explore X, Y, and Z, to help you [desired result for viewer].

Where else you can find me:

INSTAGRAM: http://instagram.com/[accountname]

TWITTER: http://twitter.com/[accountname]

LIFESTYLE CHANNEL: http://www.youtube.com/[accountname]

Join our growing community for new videos every Tuesday and Friday!

BUSINESS INQUIRIES

Please contact [PR representative] at [email or phone number].

3. Incorporate keywords.

YouTube increases visibility within keyword searches and relevant content. As a result, videos should have buzzwords in video and channel descriptions.

If you want to craft a description that explains what your video is about and incorporates a keyword description, try this:

Hey there! This lesson is part of a free online course. Take the full course here: www.company.com/course1.

Some people are unsure what X is — at its most basic, X is [brief definition of keyword]. In this video, you’ll learn how to X, Y, and Z, to ensure you’re able to grow your brand online.

In addition, we’ll explain how you can avoid doing A. Sometimes, A is all it takes to lose a customer.

4. Tease a new initiative.

A new video is upcoming, and you need to send a teaser to your audience that will create buzz leading up to the release of the new content. A video teaser can be uploaded to YouTube Shorts to increase anticipation.

Join the “musical nerds” on a mission to improve our musical understanding. We upload every Wednesday and Thursday. We will have Q & A sessions to answer all of your beginner questions on Wednesdays, starting next week.

5. Be transparent.

Authenticity sells. Viewers know when you aren’t being transparent with them. YouTubers should be willing to build trust and engage within the community.

What’s up, guys? In this video, we’ll talk about an everyday makeup look you can do in 10 minutes. I’m not an early riser, but just like anyone, I still want to look good for the day. I’ll list the products I used in this video.

Please subscribe if you are feeling my vibe. I post content weekly, and you can always find me on Insta! I’ll drop my social media handles below.

**All opinions are my own. This video isn’t sponsored. I’m sent products for my consideration, and I earn a small percentage from sales through affiliated links. Clicking on affiliated links doesn’t cost you anything.**

6. Maintain engagement.

A video description contains keywords and time stamps for content created. It will help maintain engagement and show the chronological order of things, especially if viewers are looking for a particular video for a specific date. A strong YouTube description avoids clickbait to reel in users.

Hi, everyone! We’re the Science Kidz! Today we are experimenting to find out which popcorn brand leaves behind the least number of kernels. Will it be Orville Redenbacher’s or Act II?

Every week, we do a new experiment as part of our initiative to highlight STEM careers in Savannah, Georgia. If you have an experiment you want to see The Science Kidz try, leave a comment below. You never know — we could pick yours!

Follow me on Instagram for more experiment ideas, and tag us in some of the experiments you do with your friends!

7. Help viewership with paid sponsorships.

Content creators with paid sponsorships, or paid product placements in their videos, will influence brands and generate income for themselves. If “#ad” appears in your video description, you can bet mentioning the product or brand will prompt the audience to try it. Offering it at a discount price may also incentivize potential clients.

Hey, y’all! Today, we’ll be rebuilding a 454 Chevy Big Block motor. We’ll be adding 200 horses to bring the motor up to 680 horsepower. I hope y’all are ready to dive into business with Motor Boyz.

This episode is sponsored by Husky tools, and we’ll be using their latest impact and driver tools to rebuild the 454. We would like to thank Anderson Auto for donating the 1972 C10 to be our frame once the motor is rebuilt and completed.

Download these YouTube description templates, and help your video go viral.

These must-have YouTube video and channel description templates can help you reduce the time it takes to upload and optimize your YouTube videos, getting them out to your audience quickly and with less effort. Be sure to customize the text to enhance the reading experience because you want to be as helpful as possible for your audience.

Editor’s note: This post was originally published in March 2019 and has been updated for comprehensiveness.

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MARKETING

How to Write YouTube Titles for SEO

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How to Write YouTube Titles for SEO

Creating a video is a creative process which involves a lot of brainstorming, editing and producing. But the success of your video does not 100% rely on the quality or originality of that video.

Whether your video is going to be a success is determined by how many people will be able to find it and watch it.

Don’t underestimate the discoverability of your video. It may make or break your whole video marketing strategy performance.

One of the biggest channels that can drive findability of your video is search engine optimization, i.e. optimizing your video page for it to rank in search engines (mainly Google and Youtube search) for relevant keywords.

And one of the most important SEO elements of any page is its title.

What is a Youtube title?

“Title” is what you see on the browser tab when you open any Youtube page:

It is controlled by the “Title” field which is required when you upload your video to Youtube:

In the code of the page the title can be found within <title></title> tags.

On a Youtube video page, the title is also repeated underneath the video as the main heading making it also an on-page SEO element.

Youtube allows you to enter up to 100 characters to the title field and I recommend making the most of those 100 characters.

How can titles impact the findability of your video?

Page titles are key on-page SEO elements because they do both:

  • Page titles are direct ranking factors (Google uses them to understand what the page is about)
  • Page titles impact click-through by being the most visible parts of standard search snippets.

In that respect, Youtube SEO is not much different from any other types of SEO. The only slight difference is Youtube videos also get an additional section in organic results which you can target: Page titles are also included next to video thumbnails in video carousels:

Since titles are so important for your video findability and clickability, spend some extra time brainstorming effective video titles. Here are a few ideas:

How to create an effective Youtube title

1. Include your keyword

This is important in the context of this article. Keywords are still very important for SEO because they still help search engines understand the main topic of your page.

Keyword research is also a great way to estimate a demand for any topic (by looking at the search volume).

Identifying your main keyword and including it into the page title will help that video page rank for that keyword driving views for your video and generating additional brand visibility to your business. There are lots of tools and plugins allowing you to identify your target keywords.

It is a good idea to grab URLs of your competing videos and run them through this SEO Content Checker to identify their keyword usage and learn from that:

2. Make it sound interesting

I know it sounds obvious but there are too many boring video titles for me not to mention it.

Your video title needs to invite a click, so make sure it is interesting enough to invite one.

I realize it sounds easier than it really is and in many cases it is also highly subjective. But there’s a tool to help.

Using ChatGPT will help you find some ideas, in case you are stuck. Here’s what the tool was able to generate when I requested the following “Generate video title ideas that will include “Youtube marketing” keyword. Make those titles sound intriguing:”

There are quite a few pretty nice ones. If you don’t like what the tool suggested, keep asking it for more, changing your request just a bit to make it think harder.

This tool is great but make sure to pick a title that won’t over-promise. There’s a fine line between “intriguing” and “click-baiting.” Try and avoid the latter as it may reflect badly on your branding strategies.

3. Include numbers

Including a number in your page title has proven to be an effective way to get more people to click it. Click-through is likely to be an (indirect) ranking factor, so if more people click your title, there’s a good chance it will rank higher.

You cannot make each of your videos a listicle though, so you won’t be able to use this trick in each of your Youtube titles. But it is a good format to keep in mind and use from time to time.

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4. Mention a brand (if there’s one to mention)

Finally, if your video is about a well-known brand (for example, if that video is of you speaking at an event) or, more importantly, if you create it in collaboration with a well-known expert and/or influencer, include that name in your title.

Not only will it help your video rank for that searchable name, it will also increase its click-though thanks to people recognizing that name. 

Youtube also allows you to tag that name in the title (much like tagging works on Twitter or Facebook). If you add @ and then start typing that name, Youtube will allow you to select that name from the drop-down (if that brand or person has a Youtube channel). This will notify them on the mention and urge them to engage with the video helping its visibility:

No need to include your brand name though (unless that video is all about you or your company). If you pick your Youtube name well, it will help you build your brand’s recognizability with every high-ranking video because the channel name is always included in search snippets.

Keep a close eye on your results

Finally, creating an effective title is something that you can never do perfectly. There’s always room for improvement and experimentation. Learn from other well-performing videos in your or outside your niche and never stop experimenting.

Monitor video carousels for your important keywords to get notified when a new video succeeds in getting there and not what may have brought them that success. There are SEO monitoring tools that can help you with that task:

Additionally, keep a close eye on your Youtube analytics to monitor keywords that generate views from Youtube search and learn from those results:

Conclusion

You spend hours creating your video. It deserves a good title which will help your video get found. Spend some time brainstorming an effective title, experiment with different formats and measure your success. Good luck!



The post How to Write YouTube Titles for SEO appeared first on DigitalMarketer.

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MARKETING

Amazon Announces Auction System for FBA Storage Space [What Sellers Need to Know]

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Amazon Announces Auction System for FBA Storage Space [What Sellers Need to Know]

Amazon’s FBA program is a tremendous asset for brands who sell products on the platform. With FBA, retailers can outsource the heavy lifting of logistics such as warehousing, fulfillment, and distribution for a fee. In the last few years, sellers have expressed the need for more capacity, predictability, and control over their inventory. Amazon’s recent update helps sellers tackle those challenges and so much more.

Amazon just announced a new streamlined FBA capacity management system that will go into effect on March 1, 2023. With this new system in place, Amazon FBA will be turned into an auction where sellers can bid for additional storage space.

The system will now incorporate a single, month-long FBA capacity limit rather than weekly restock limits that can make inventory planning challenging for sellers. Now, capacity limits for the upcoming month will be announced in the third full week of each month via the Capacity Monitor in Seller Central and email notification. According to Amazon, the majority of sellers will now have access to greater capacity volumes than before.

With this new update, Amazon also announced they will provide estimated limits for the following two months to help sellers plan over a longer period. In a recent blog post highlighting the announcement, Dharmesh Mehta, Vice President of Amazon Worldwide Selling Partner Services stated, “We will forecast how much space and labor we expect to have to provide these estimates, but these estimates may vary up or down based on how efficiently sellers are using their capacity, as measured by the Inventory Performance Index (IPI) score.”

With the new Capacity Manager in place, sellers will also be able to request additional capacity based on a reservation fee that they specify. Mehta noted…

“Requests are granted objectively, starting with the highest reservation fee per cubic foot until all capacity available under this program has been allocated. When additional capacity is granted, sellers’ reservation fees are offset by earning performance credits from the sales they generate using the extra capacity. Performance credits are designed to offset up to 100% of the reservation fee, so sellers don’t pay for the additional capacity as long as their products sell through.

 

Our goal is to provide sellers with more control over how much space they can have while limiting unproductive use. We’ve piloted this feature with certain US sellers, and we’re excited that with this launch, we will expand it so all sellers can request higher FBA capacity limits.”

 

The recent announcement also highlighted how Amazon will set capacity limits and measure sellers’ inventory usage in cubic feet (vs. number of units), which better represents the capacity sellers’ products use in our fulfillment centers and transportation vehicles. As many sellers prefer to plan in units, Amazon will continue to show inventory usage in units but will also provide an estimate of how many units specific cubic volume capacity limits are likely to permit.

 

Tinuiti’s Take on the New FBA Capacity System

 

Change is certainly on the horizon. Let’s hear from Tinuiti’s own Bjorn Johnson on tips for how you can prepare for the FBA change coming March 1st.

“These changes are likely to be impactful, especially to sellers with larger products. Amazon reverting to cubic foot-based storage limits is likely to reintroduce previous issues for these clients in maintaining healthy inventory levels. Their difficulties look to be exacerbated by the addition of the bidding system. In order to keep their already high-fulfillment-fee products in stock, they’ll need to bid on large amounts of space. On the other hand, sellers with smaller products are likely to be able to store more units than before, and have the flexibility to bid on smaller amounts of space. The decision from Amazon looks like a clear effort to encourage small, light, easy-to-ship and fulfill products.”

– Bjorn Johnson, Operations Manager at Tinuiti

 

Want to Learn More About the New Auction System for FBA Storage Space?

 

We will continue to keep you informed as we learn more about the new FBA capacity system. If you’re interested in learning more about our Amazon offerings or if you have any questions concerning FBA, contact us today.

 

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How to optimize your online forms and checkouts

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How to optimize your online forms and checkouts



Forms are probably the most important part of your customer journey. They are the final step where the user entrusts you with their precious personal information in exchange for the goods or services you’ve promised.

And yet, too many companies spend minimal time on making sure their form experience is a good one for their users. They don’t use data to establish where the UX problems are on their forms, and they don’t run form-specific experiments to determine how to improve their conversion rate. As a result, too many forms are unnecessarily driving potential customers away, burning potential revenue and leads that could have been converted if they had only spent a little time and effort on optimization. Two-thirds of people who start a form don’t go on to complete it, meaning that a lot of money is being left on the table.

This article contains some of our top tips to help optimize your forms + checkouts with the goal of improving their conversion rate and delivering more customers and leads.

Use data to identify your problem fields

While user testing and session replay tools are useful in identifying possible form issues, you should also be using a specialist form analytics tool, as this will allow you to quantify the scale of the problem – where are most people dropping out – and prioritize improvements accordingly. A good form analytics tool will have advanced insights that will help work out what the problem is as well, giving you a head start on creating hypotheses for testing.

A/B test your forms

We’ve already mentioned how important it is to nurture your forms like any other part of your website. This also applies to experimentation. Your A/B testing tool such as Optimizely should allow you to easily put together a test to see if your hypothesis will improve your conversion rate. If there is also an integration with your form analytics tool you should then be able to push the test variants into it for further analysis.

Your analytics data and user testing should guide your test hypothesis, but some aspects you may want to look at are:

  • Changing the error validation timing (to trigger upon input rather than submission)
  • Breaking the form into multiple steps rather than a single page
  • Removing or simplifying problem fields
  • Manage user expectations by adding a progress bar and telling them how long the form will take upfront
  • Removing links to external sites so they are not distracted
  • Re-wording your error messages to make them more helpful

Focus on user behavior after a failed submission

Potential customers who work their way through their form, inputting their personal information, before clicking on the final ‘Submit’ button are your most valuable. They’ve committed time and effort to your form; they want what you are offering. If they click that button but can’t successfully complete the form, something has gone wrong, and you will be losing conversions that you could have made.

Fortunately, there are ways to use your form data to determine what has gone wrong so you can improve the issue.

Firstly, you should look at your error message data for this particular audience. Which messages are shown when they click ‘Submit? What do they do then? Do they immediately abandon, or do they try to fix the issue?

If you don’t have error message tracking (or even if you do), it is worth looking at a Sankey behavior flow for your user’s path after a failed submission. This audience will click the button then generally jump back to the field they are having a problem with. They’ll try to fix it, unsuccessfully, then perhaps bounce back and forth between the problem field a couple of times before abandoning in frustration. By looking at the flow data, you can determine the most problematic fields and focus your attention there.

Microcopy can make the checkout experience less stressful

If a user is confused, it makes their form/checkout experience much less smooth than it otherwise could be. Using microcopy – small pieces of explanatory information – can help reduce anxiety and make it more likely that they will complete the form.

Some good uses of microcopy on your forms could be:

  • Managing user expectations. Explain what information they need to enter in the form so they can have it on hand. For example, if they are going to need their driver’s licence, then tell them so.
  • Explain fields. Checkouts often ask for multiple addresses. Think “Current Address”, “Home Address” and “Delivery Address”. It’s always useful to make it clear exactly what you mean by these so there is no confusion.
  • Field conditions. If you have strict stipulations on password creation, make sure you tell the user. Don’t wait until they have submitted to tell them you need special characters, capital letters, etc.
  • You can often nudge the user in a certain direction with a well-placed line of copy.
  • Users are reluctant to give you personal information, so explaining why you need it and what you are going to do with it is a good idea.

A good example of reassuring microcopy

Be careful with discount codes

What is the first thing a customer does if they are presented with a discount code box on an ecommerce checkout? That’s right, they open a new browser tab and go searching for vouchers. Some of them never come back. If you are using discount codes, you could be driving customers away instead of converting them. Some studies show that users without a code are put off purchasing when they see the discount code box.

Fortunately, there are ways that you can continue to offer discount codes while mitigating the FOMO that users without one feel:

  • Use pre-discounted links. If you are offering a user a specific discount, email a link rather than giving them a code, which will only end up on a discount aggregator site.
  • Hide the coupon field. Make the user actively open the coupon box rather than presenting them with it smack in the middle of the flow.
  • Host your own offers. Let every user see all the offers that are live so they can be sure that they are not missing out.
  • Change the language. Follow Amazon’s lead and combine the Gift Card & Promotional Codes together to make it less obvious.

An example from Amazon on how to make the discount code field less prominent

Get error messages right

Error messages don’t have to be bad UX. If done right, they can help guide users through your form and get them to commit.

How do you make your error messages useful?

  • Be clear that they are errors. Make the messages standout from the form – there is a reason they are always in red.
  • Be helpful. Explain exactly what the issue is and tell the user how to fix it. Don’t be ambiguous.

Don’t do this!

  • Display the error next to the offending field. Don’t make the user have to jump back to the top of the form to find out what is wrong.
  • Use microcopy. As noted before, if you explain what they need to do early, they users are less likely to make mistakes.

Segment your data by user groups

Once you’ve identified an issue, you’ll want to check whether it affects all your users or just a specific group. Use your analytics tools to break down the audience and analyze this. Some of the segmentations you might want to look at are:

  • Device type. Do desktop and mobile users behave differently?
  • Operating system. Is there a problem with how a particular OS renders your form?
  • New vs. returning. Are returning users more or less likely to convert than first timers?
  • Do different product buyers have contrasting expectations of the checkout?
  • Traffic source. Do organic sources deliver users with higher intent than paid ones?

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About the author

Alun Lucas is the Managing Director of Zuko Analytics. Zuko is an Optimizely partner that provides form optimization software that can identify when, where and why users are abandoning webforms and help get more customers successfully completing your forms.


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